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KZO Innovations Presents:
         Using Video to Enhance Your eLearning Programs
                                                        July 18, 2012



This is a free webinar. Please feel free to tweet @KZOInnovations, retweet and invite your
       friends using the #KZO hashtag. Share link: http://go.kzoinnovations.com/webinar/
     Create, Share & Socialize Your Business Video sm
                                                                                             1
Speaker Bios
                                                                           Jeff Fissel & Kim Benton


Jeff Fissel
•     Vice President of Solutions/Co-Founder
•     Founded KZO Webcasting
•     Developed eLearning video content with Kidz
      Online



                                              Kim Benton
                                              • Account Executive at KZO Innovations
                                              • Helps clients get the most out of their video
                                                solutions including integration
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                                                                                                      2
Today’s Agenda
       •     Use of Video in eLearning
       •     Types of Video to Support eLearning
               •     Studio Produced
               •     Desktop Capture
               •     Recorded Classroom & Events
               •     User Generated Content
       •     Distribution of eLearning Video Content
       •     Options to Leverage Video Within Your LMS
               •     Link/Embedded Video
               •     SCORM/AICC
               •     Single Sign-On
               •     API & Deeper Integration
       •     Q&A

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                                                                          3
Use of Video in eLearning

Informal learning accounts for up to 80% of corporate learning
-Bersin

Increase in the demand for and use of video-enriched business processes, orientation, hiring,
marketing and customer support
-Masie

Microsoft saved $300 per participant when switching from in-person to virtual classrooms
-Brainshark

68.5% of employees find mobile learning to be an essential feature in their LMS. 57% of
employees also find social learning features to be essential.
-eLearninginfo247



     Create, Share & Socialize Your Business Video sm
                                                                                                4
• Types of Video to Support eLearning

                 •    Studio Produced
                 •    Desktop Capture
                 •    Recorded Classroom & Events
                 •    User Generated Content




Create, Share & Socialize Your Business Video sm
                                                    5
Types of Video to Support eLearning
                                                                           Studio Produced Video Content




•   When to use Studio Produced Video
     •      Executive leadership
     •      Content that doesn’t require frequent updates
     •      The learning audience is expecting a high quality production
     •      Subject requires technical or detailed video capture




         Create, Share & Socialize Your Business Video sm
                                                                                                           6
Types of Video to Support eLearning
                                                                           Studio Produced Video Content

•   Pros of Studio Produced Content
     •       High quality video and audio
     •       Multi take production
                   Film non linear modules
     •       Can add multiple speakers and locations
     •       Easier to script the dialog of the speakers
     •       Post production – easier to add effects and b-roll
•   Cons of Studio Produced Video
     •       High cost
     •       Longer turn around time
     •       Access – not everyone has the studios and video equipment
     •       Higher level of pre-production planning and resources required

         Create, Share & Socialize Your Business Video sm
                                                                                                           7
• Types of Video to Support eLearning

               •     Studio Produced
               •     Desktop Capture
               •     Recorded Classroom & Events
               •     User Generated Content




Create, Share & Socialize Your Business Video sm
                                                   8
Types of Video to Support eLearning
                                                                          Desktop Produced Video Content



•   Desktop Produced Video Content
     •       Video produced using content authoring tools on a single computer
     •       Video can be webcam quality and screen captures
     •       Tools include: Camtasia, Captivate, Articulate and KZO
•   When to Use Desktop Produced Video
     •       Single presenter
     •       Application/screen capture based training
     •       Short video segments
     •       Time sensitive information
     •       Informal video is appropriate: subject matter and intended audience




         Create, Share & Socialize Your Business Video sm
                                                                                                           9
Types of Video to Support eLearning
                                                                    Desktop Produced Video Content

               •      Pros of Desktop Produced Content
                        •     Can be done rapidly
                        •     Cheaper than studio produced video
                        •     Easier to update video
               •      Cons of Desktop Produced Video
                        •     Tool expertise required
                        •     Most require a license for each desktop
                        •     Limitation on the types of video produced
                                    Usually single presenter
                        •     Limited post production options



Create, Share & Socialize Your Business Video sm
                                                                                                     10
• Types of Video to Support eLearning

                          •    Studio Produced
                          •    Desktop Capture
                          •    Recorded Classroom & Events
                          •    User Generated Content




Create, Share & Socialize Your Business Video sm
                                                             11
Types of Video to Support eLearning
                                                                     Recorded Classroom & Events Video Content

•   Recorded Classroom & Event Video Content
     •       Filming live in-person events or classroom sessions
     •       Recording virtual events or classroom sessions (WebEx, Go-To-Meeting)
•   When to Use Recorded Classroom Video (Virtual or In-person)
     •       One time events
     •       Some learners cannot attend
     •       For attendees to review
     •       Limited access to instructional designers
•   When to Use Recorded Event Video (Virtual or In-person)
     •       Special guest speakers/One time events
     •       Event content is applicable to learning objectives




         Create, Share & Socialize Your Business Video sm
                                                                                                                 12
Types of Video to Support eLearning
                                                                     Recorded Classroom & Events Video Content

•   Pros of Recorded Classroom & Event Content
     •       Easy to create (what you see is what you get)
                   Can get online very quickly
     •       Video production is cost effective
     •       Efficient use of guest speakers and expert resources
     •       Attendees can revisit content
     •       Others who can not attend can benefit
•   Cons of Recorded Classroom & Event Video
     •       Not scripted (what you see if what you get)
     •       Lower production value
     •       Usually longer sessions
     •       Limited post production opportunities
     •       Less engaging for self-paced learning

         Create, Share & Socialize Your Business Video sm
                                                                                                                 13
• Types of Video to Support eLearning

                    •    Studio Produced
                    •    Desktop Capture
                    •    Recorded Classroom & Events
                    •    User Generated Content




Create, Share & Socialize Your Business Video sm
                                                       14
Types of Video to Support eLearning
                                                                            User Generated Video Content


•   User generated video content is produced and submitted by anyone that is not a trainer,
    instructional designer, or video production professional


•   When to Use User Generated Content
     •       To gather employee level content and expertise
     •       Large, geographically dispersed groups
     •       Distributed knowledge base




         Create, Share & Socialize Your Business Video sm
                                                                                                           15
Types of Video to Support eLearning
                                                                       User Generated Video Content

                  •      Pros of User Generated Video Content
                           •     Inexpensive
                           •     Capture expertise is easy to obtain
                           •     YouTube generation
                           •     Learner feedback loop
                           •     Build team engagement
                           •     Peer-to-peer knowledge sharing
                  •      Cons of User Generated Video
                           •     More difficult to control
                           •     Not all content is relevant
                           •     Needs to be managed – resources
                           •     Lower quality video and audio
Create, Share & Socialize Your Business Video sm
                                                                                                      16
eLearning Video Distribution
                                                                         Distribution Within Your LMS

•   Methods to Distribute Video Content
     •       Upload video content to public online video service (YouTube, Vimeo, etc.)
     •       Publish SCORM/AICC package with video and upload to LMS
     •       Upload video to enterprise content or video management system


•   Guidelines for Choosing the Appropriate Method
     •       Public vs. Private
                   Know the audience
                   Know the security level of the content
                   SCORM and AICC packages do not provide a secure way to deliver video content
     •       Formal vs. informal content
                   Detailed metrics tracking/reporting and accreditation

         Create, Share & Socialize Your Business Video sm
                                                                                                        17
• Options to Leverage Video Within Your LMS
                    • Link/Embedded Video
                    • SCORM/AICC
                    • Single Sign-On
                    • API & Deeper Integration




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                                                               18
Levels of LMS Integration
                                                                                       Link & Embedded Video

Pros:                                                          Cons:
-Fast and easy way to get content into your platform           -No security
-Most video sites provide you with a share link and            -Not much flexibility if you need to add materials
embed code                                                     alongside a video
                                                               -Limited metrics tracking




            Create, Share & Socialize Your Business Video sm
                                                                                                                    19
Levels of LMS Integration
                                                                            SCORM/AICC Wrapper

Reminder: What is SCORM/AICC? What is the purpose of a SCORM/AICC package and how is it
used with video?


•   Pros
     •       Most LMS’s provide support for these packages
     •       Most desktop authoring tools provide the ability to export these files
     •       Provides metrics tracking back into the LMS
     •       In some cases, streaming media server may not be needed
•   Cons
     •       No user authentication
     •       Lose control of video content if downloaded
     •       The updating process takes longer

         Create, Share & Socialize Your Business Video sm
                                                                                                 20
Levels of LMS Integration
                                                                  User Authentication/Secure Delivery


•   User authentication only applies when implementing an enterprise video platform.


•   Why Implement User Authentication?
     •       Prevents unauthorized sharing of content
     •       Detailed metrics tracking (beyond SCORM/AICC)


•   Secure Delivery of Video Content
     •       Streaming vs. Progressive delivery
     •       Digital Rights Management (DRM)
     •       SSL Encryption



         Create, Share & Socialize Your Business Video sm
                                                                                                        21
Levels of LMS Integration
                                                                      Using API’s for a Deeper Integration

•   “Deeper” integration - passing metrics and logic information, automatic posting of new
    content
•   Why implement
     •       Allows the LMS to access much more detailed video viewing analytics
     •       More complex workflows can be configured for students
                   Ex. Student x has to view 90% of videos 1, 2, & 3 before they can see video 4
     •       Automations can be set up to automatically update or remove video content
                   New Video alerts can be sent
•   Considerations
     •       Will require advanced LMS and IT support
     •       Most of the time this is considered custom work
     •       Usually there is a higher level cost from video and LMS provides for this type of
             development
         Create, Share & Socialize Your Business Video sm
                                                                                                             22
KZO Customer Examples
                                                                      Audi & U.S. Air Force

• Audi
    •   Implemented Single Sign-On between
        LMS and KZO Video Suite (SaaS)
    •   Detailed metrics tracking and reporting
    •   Seamless user experience


• U.S. Air Force
    •   Implemented Single Sign-On between
        LMS and KZO Video Suite (on-premise)
    •   AICC metrics integration
    •   Advanced work flows implemented
              Completion percentage enforced

        Create, Share & Socialize Your Business Video sm
                                                                                              23
Using Video to Enhance your eLearning Programs
                                                                                  Summary




• Types of Video
    •      Consider the pros and cons of the various types of video that can be used in eLearning


• Distribution
    •      Distribution methods will depend on the goal of security and formal vs. informal


• Integration
    •      Start simple and move to complex




        Create, Share & Socialize Your Business Video sm
                                                                                                    24
Information About KZO Innovations




• For more information about The KZO Video Suite and integrating into a
  LMS, please contact Jeff Fissel at jeff@kzoinnovations.com.




    Create, Share & Socialize Your Business Video sm
                                                                                           25

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Using Video to Enhance Your eLearning Programs

  • 1. KZO Innovations Presents: Using Video to Enhance Your eLearning Programs July 18, 2012 This is a free webinar. Please feel free to tweet @KZOInnovations, retweet and invite your friends using the #KZO hashtag. Share link: http://go.kzoinnovations.com/webinar/ Create, Share & Socialize Your Business Video sm 1
  • 2. Speaker Bios Jeff Fissel & Kim Benton Jeff Fissel • Vice President of Solutions/Co-Founder • Founded KZO Webcasting • Developed eLearning video content with Kidz Online Kim Benton • Account Executive at KZO Innovations • Helps clients get the most out of their video solutions including integration Create, Share & Socialize Your Business Video sm 2
  • 3. Today’s Agenda • Use of Video in eLearning • Types of Video to Support eLearning • Studio Produced • Desktop Capture • Recorded Classroom & Events • User Generated Content • Distribution of eLearning Video Content • Options to Leverage Video Within Your LMS • Link/Embedded Video • SCORM/AICC • Single Sign-On • API & Deeper Integration • Q&A Create, Share & Socialize Your Business Video sm 3
  • 4. Use of Video in eLearning Informal learning accounts for up to 80% of corporate learning -Bersin Increase in the demand for and use of video-enriched business processes, orientation, hiring, marketing and customer support -Masie Microsoft saved $300 per participant when switching from in-person to virtual classrooms -Brainshark 68.5% of employees find mobile learning to be an essential feature in their LMS. 57% of employees also find social learning features to be essential. -eLearninginfo247 Create, Share & Socialize Your Business Video sm 4
  • 5. • Types of Video to Support eLearning • Studio Produced • Desktop Capture • Recorded Classroom & Events • User Generated Content Create, Share & Socialize Your Business Video sm 5
  • 6. Types of Video to Support eLearning Studio Produced Video Content • When to use Studio Produced Video • Executive leadership • Content that doesn’t require frequent updates • The learning audience is expecting a high quality production • Subject requires technical or detailed video capture Create, Share & Socialize Your Business Video sm 6
  • 7. Types of Video to Support eLearning Studio Produced Video Content • Pros of Studio Produced Content • High quality video and audio • Multi take production  Film non linear modules • Can add multiple speakers and locations • Easier to script the dialog of the speakers • Post production – easier to add effects and b-roll • Cons of Studio Produced Video • High cost • Longer turn around time • Access – not everyone has the studios and video equipment • Higher level of pre-production planning and resources required Create, Share & Socialize Your Business Video sm 7
  • 8. • Types of Video to Support eLearning • Studio Produced • Desktop Capture • Recorded Classroom & Events • User Generated Content Create, Share & Socialize Your Business Video sm 8
  • 9. Types of Video to Support eLearning Desktop Produced Video Content • Desktop Produced Video Content • Video produced using content authoring tools on a single computer • Video can be webcam quality and screen captures • Tools include: Camtasia, Captivate, Articulate and KZO • When to Use Desktop Produced Video • Single presenter • Application/screen capture based training • Short video segments • Time sensitive information • Informal video is appropriate: subject matter and intended audience Create, Share & Socialize Your Business Video sm 9
  • 10. Types of Video to Support eLearning Desktop Produced Video Content • Pros of Desktop Produced Content • Can be done rapidly • Cheaper than studio produced video • Easier to update video • Cons of Desktop Produced Video • Tool expertise required • Most require a license for each desktop • Limitation on the types of video produced  Usually single presenter • Limited post production options Create, Share & Socialize Your Business Video sm 10
  • 11. • Types of Video to Support eLearning • Studio Produced • Desktop Capture • Recorded Classroom & Events • User Generated Content Create, Share & Socialize Your Business Video sm 11
  • 12. Types of Video to Support eLearning Recorded Classroom & Events Video Content • Recorded Classroom & Event Video Content • Filming live in-person events or classroom sessions • Recording virtual events or classroom sessions (WebEx, Go-To-Meeting) • When to Use Recorded Classroom Video (Virtual or In-person) • One time events • Some learners cannot attend • For attendees to review • Limited access to instructional designers • When to Use Recorded Event Video (Virtual or In-person) • Special guest speakers/One time events • Event content is applicable to learning objectives Create, Share & Socialize Your Business Video sm 12
  • 13. Types of Video to Support eLearning Recorded Classroom & Events Video Content • Pros of Recorded Classroom & Event Content • Easy to create (what you see is what you get)  Can get online very quickly • Video production is cost effective • Efficient use of guest speakers and expert resources • Attendees can revisit content • Others who can not attend can benefit • Cons of Recorded Classroom & Event Video • Not scripted (what you see if what you get) • Lower production value • Usually longer sessions • Limited post production opportunities • Less engaging for self-paced learning Create, Share & Socialize Your Business Video sm 13
  • 14. • Types of Video to Support eLearning • Studio Produced • Desktop Capture • Recorded Classroom & Events • User Generated Content Create, Share & Socialize Your Business Video sm 14
  • 15. Types of Video to Support eLearning User Generated Video Content • User generated video content is produced and submitted by anyone that is not a trainer, instructional designer, or video production professional • When to Use User Generated Content • To gather employee level content and expertise • Large, geographically dispersed groups • Distributed knowledge base Create, Share & Socialize Your Business Video sm 15
  • 16. Types of Video to Support eLearning User Generated Video Content • Pros of User Generated Video Content • Inexpensive • Capture expertise is easy to obtain • YouTube generation • Learner feedback loop • Build team engagement • Peer-to-peer knowledge sharing • Cons of User Generated Video • More difficult to control • Not all content is relevant • Needs to be managed – resources • Lower quality video and audio Create, Share & Socialize Your Business Video sm 16
  • 17. eLearning Video Distribution Distribution Within Your LMS • Methods to Distribute Video Content • Upload video content to public online video service (YouTube, Vimeo, etc.) • Publish SCORM/AICC package with video and upload to LMS • Upload video to enterprise content or video management system • Guidelines for Choosing the Appropriate Method • Public vs. Private  Know the audience  Know the security level of the content  SCORM and AICC packages do not provide a secure way to deliver video content • Formal vs. informal content  Detailed metrics tracking/reporting and accreditation Create, Share & Socialize Your Business Video sm 17
  • 18. • Options to Leverage Video Within Your LMS • Link/Embedded Video • SCORM/AICC • Single Sign-On • API & Deeper Integration Create, Share & Socialize Your Business Video sm 18
  • 19. Levels of LMS Integration Link & Embedded Video Pros: Cons: -Fast and easy way to get content into your platform -No security -Most video sites provide you with a share link and -Not much flexibility if you need to add materials embed code alongside a video -Limited metrics tracking Create, Share & Socialize Your Business Video sm 19
  • 20. Levels of LMS Integration SCORM/AICC Wrapper Reminder: What is SCORM/AICC? What is the purpose of a SCORM/AICC package and how is it used with video? • Pros • Most LMS’s provide support for these packages • Most desktop authoring tools provide the ability to export these files • Provides metrics tracking back into the LMS • In some cases, streaming media server may not be needed • Cons • No user authentication • Lose control of video content if downloaded • The updating process takes longer Create, Share & Socialize Your Business Video sm 20
  • 21. Levels of LMS Integration User Authentication/Secure Delivery • User authentication only applies when implementing an enterprise video platform. • Why Implement User Authentication? • Prevents unauthorized sharing of content • Detailed metrics tracking (beyond SCORM/AICC) • Secure Delivery of Video Content • Streaming vs. Progressive delivery • Digital Rights Management (DRM) • SSL Encryption Create, Share & Socialize Your Business Video sm 21
  • 22. Levels of LMS Integration Using API’s for a Deeper Integration • “Deeper” integration - passing metrics and logic information, automatic posting of new content • Why implement • Allows the LMS to access much more detailed video viewing analytics • More complex workflows can be configured for students  Ex. Student x has to view 90% of videos 1, 2, & 3 before they can see video 4 • Automations can be set up to automatically update or remove video content  New Video alerts can be sent • Considerations • Will require advanced LMS and IT support • Most of the time this is considered custom work • Usually there is a higher level cost from video and LMS provides for this type of development Create, Share & Socialize Your Business Video sm 22
  • 23. KZO Customer Examples Audi & U.S. Air Force • Audi • Implemented Single Sign-On between LMS and KZO Video Suite (SaaS) • Detailed metrics tracking and reporting • Seamless user experience • U.S. Air Force • Implemented Single Sign-On between LMS and KZO Video Suite (on-premise) • AICC metrics integration • Advanced work flows implemented  Completion percentage enforced Create, Share & Socialize Your Business Video sm 23
  • 24. Using Video to Enhance your eLearning Programs Summary • Types of Video • Consider the pros and cons of the various types of video that can be used in eLearning • Distribution • Distribution methods will depend on the goal of security and formal vs. informal • Integration • Start simple and move to complex Create, Share & Socialize Your Business Video sm 24
  • 25. Information About KZO Innovations • For more information about The KZO Video Suite and integrating into a LMS, please contact Jeff Fissel at jeff@kzoinnovations.com. Create, Share & Socialize Your Business Video sm 25