Developing the Coaching Skills of Your Managers and Leaders | Webinar 03.10.2015BizLibrary
What are the obligations of managers? It varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma. In this webinar we'll discuss:
• Why coaching skills are important
• Traditional coaching models and how we can improve them
• Emerging principles and competencies for managers and leaders
• The difference between coaching and mentoring
www.bizlibrary.com
Developing the Coaching Skills of Your Managers and Leaders - Webinar 08.19.14BizLibrary
Whether you’re a manager developing your employees or working to improve your own skills andcapabilities, effective coaching skills impact business results. According to a study by Bersin by Deloitte, organizations with senior leaders who coach can effectively and frequently improve business results by 21% compared to those who never coach.
In this webinar we'll discuss:
why coaching skills are so important
the objective of coaching in ourorganizations
emerging principles in employee coaching for managers
the objective of coaching in our organizations
traditional models and how we can improve them
a coaching toolkit for your managers
www.bizlibrary.com/webinars
O cliente entrou em contato, você enviou a proposta, mas e agora? O que fazer em seguida?
O follow up ainda é uma etapa da venda pouco praticada pelas equipes de vendas.
Business Skill Coaching Powerpoint Presentation SlidesSlideTeam
Increase the productivity and workforce of your enterprise by employing Business Skill Coaching Powerpoint Presentation Slides. Take the assistance of employee orientation PowerPoint infographics to mention the roles and responsibilities of an employee like accomplishing the target, managing work balance, maintaining the decorum, and increasing productivity. This life coaching PowerPoint slide deck comprises workforce turnover analysis, employee turnover trend, drivers of employee turnover, mode of pinpoint areas. Showcase the factors that organizations must focus on during coaching sessions such as finance, personal growth, health, family, social life, attitude and career. You can also showcase the ways to provide constant encouragement during coaching sessions by utilizing our mentoring PPT templates. Determine the different objectives for the processes of life coaching with the help of this professional training PowerPoint slides. The four stages of coaching including discovery, assessment, opportunity and execution that will help the client to achieve their professional goals can be depicted using business skill training PPT visuals. Provide help to attain the personal and professional growth by downloading our visually attention-grabbing professional coaching PPT presentation. https://bit.ly/3rKZAiV
Prospecção de Clientes para o Mercado ImobiliárioRonaldo Roscoe
O documento fornece dicas para corretores de imóveis prospectarem novos clientes de forma eficaz. Ele destaca a importância da prospecção diária e apresenta diferentes ações como ligações telefônicas, visitas não agendadas e e-mail marketing. O objetivo é conseguir contatos para transformar em vendas através de reuniões presenciais.
O documento discute as aplicações do processo de coaching III. Apresenta a agenda do curso, que inclui técnicas como coaching comportamental e cognitivo, matriz de identidade, role-play, estrutura da sessão de coaching e uso de tarefas. Também aborda coaching individual e em grupo, benefícios do coaching e dinâmicas como holding, grouding e sharing.
This document outlines key points from a workshop on skills for internal consultants. It covers 7 modules: 1) an overview of consulting processes and client relationships; 2) fundamentals of consulting including Peter Block's five-phase model; 3) sourcing projects, exploration meetings, and contracting; 4) data collection methods like interviews and focus groups; 5) providing feedback; 6) implementing change and supporting people through transitions; and 7) evaluating projects and terminating the consulting relationship. The workshop teaches tools and strategies for effective consulting at each stage of the process.
Oficina Feminina de Empreendedorismo - Negócio de MulherKarine Drumond
Slides da Oficina Feminina de Empreendedorismo realizado em Belo Horizonte, 2013. Iniciativa da Negócio de Mulher, empresa focada em cursos e consultorias para mulheres empreendedoras. www.negociodemulher.com.br
Developing the Coaching Skills of Your Managers and Leaders | Webinar 03.10.2015BizLibrary
What are the obligations of managers? It varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma. In this webinar we'll discuss:
• Why coaching skills are important
• Traditional coaching models and how we can improve them
• Emerging principles and competencies for managers and leaders
• The difference between coaching and mentoring
www.bizlibrary.com
Developing the Coaching Skills of Your Managers and Leaders - Webinar 08.19.14BizLibrary
Whether you’re a manager developing your employees or working to improve your own skills andcapabilities, effective coaching skills impact business results. According to a study by Bersin by Deloitte, organizations with senior leaders who coach can effectively and frequently improve business results by 21% compared to those who never coach.
In this webinar we'll discuss:
why coaching skills are so important
the objective of coaching in ourorganizations
emerging principles in employee coaching for managers
the objective of coaching in our organizations
traditional models and how we can improve them
a coaching toolkit for your managers
www.bizlibrary.com/webinars
O cliente entrou em contato, você enviou a proposta, mas e agora? O que fazer em seguida?
O follow up ainda é uma etapa da venda pouco praticada pelas equipes de vendas.
Business Skill Coaching Powerpoint Presentation SlidesSlideTeam
Increase the productivity and workforce of your enterprise by employing Business Skill Coaching Powerpoint Presentation Slides. Take the assistance of employee orientation PowerPoint infographics to mention the roles and responsibilities of an employee like accomplishing the target, managing work balance, maintaining the decorum, and increasing productivity. This life coaching PowerPoint slide deck comprises workforce turnover analysis, employee turnover trend, drivers of employee turnover, mode of pinpoint areas. Showcase the factors that organizations must focus on during coaching sessions such as finance, personal growth, health, family, social life, attitude and career. You can also showcase the ways to provide constant encouragement during coaching sessions by utilizing our mentoring PPT templates. Determine the different objectives for the processes of life coaching with the help of this professional training PowerPoint slides. The four stages of coaching including discovery, assessment, opportunity and execution that will help the client to achieve their professional goals can be depicted using business skill training PPT visuals. Provide help to attain the personal and professional growth by downloading our visually attention-grabbing professional coaching PPT presentation. https://bit.ly/3rKZAiV
Prospecção de Clientes para o Mercado ImobiliárioRonaldo Roscoe
O documento fornece dicas para corretores de imóveis prospectarem novos clientes de forma eficaz. Ele destaca a importância da prospecção diária e apresenta diferentes ações como ligações telefônicas, visitas não agendadas e e-mail marketing. O objetivo é conseguir contatos para transformar em vendas através de reuniões presenciais.
O documento discute as aplicações do processo de coaching III. Apresenta a agenda do curso, que inclui técnicas como coaching comportamental e cognitivo, matriz de identidade, role-play, estrutura da sessão de coaching e uso de tarefas. Também aborda coaching individual e em grupo, benefícios do coaching e dinâmicas como holding, grouding e sharing.
This document outlines key points from a workshop on skills for internal consultants. It covers 7 modules: 1) an overview of consulting processes and client relationships; 2) fundamentals of consulting including Peter Block's five-phase model; 3) sourcing projects, exploration meetings, and contracting; 4) data collection methods like interviews and focus groups; 5) providing feedback; 6) implementing change and supporting people through transitions; and 7) evaluating projects and terminating the consulting relationship. The workshop teaches tools and strategies for effective consulting at each stage of the process.
Oficina Feminina de Empreendedorismo - Negócio de MulherKarine Drumond
Slides da Oficina Feminina de Empreendedorismo realizado em Belo Horizonte, 2013. Iniciativa da Negócio de Mulher, empresa focada em cursos e consultorias para mulheres empreendedoras. www.negociodemulher.com.br
This document provides an overview of essential interview skills. It discusses preparing for interviews by researching the company, rehearsing answers, and dressing professionally. Different types of interviews like behavioral and phone interviews are covered. Good communication skills during the interview like maintaining eye contact and having a firm handshake are emphasized. The document also provides tips for dealing with nerves, closing the interview strongly, and common interview questions. A mock interview is suggested to practice skills. The conclusion restates key points like being prepared, arriving early, having a firm handshake, asking questions, and maintaining good body language.
Facilitation involves guiding a group to achieve a common goal and action plan. A skilled facilitator prepares effectively, communicates clearly, listens actively, asks questions, manages timekeeping, and establishes psychological safety. They encourage participation, prevent and manage conflict, observe the group, guide discussions, ensure quality decisions and commitment to follow up actions. Key facilitation skills include making participants comfortable, encouraging participation, guiding discussions while ensuring decisions and follow up actions. A successful facilitator balances focusing on comfort, participation, and guiding the group to quality outcomes.
O documento discute conceitos e estratégias de vendas B2B, incluindo: 1) a definição de solução como resposta a um problema compartilhado entre comprador e vendedor; 2) os cinco pilares da venda - dor, poder, visão, valor e controle; 3) os quatro níveis de vendas - solução, gestão, renovação e vendedor.
O documento descreve uma aula sobre auto maquiagem realizada no Conselho Regional de Farmácia em São Paulo em 11 de outubro de 2011. A aula incluiu dicas sobre os cinco passos para o cuidado da pele, agendamento de sessões e uma lista de possíveis anfitriãs.
Este documento discute técnicas de vendas, incluindo como lidar com objeções de clientes. Ele define vender como uma arte e ciência que envolve comunicação e ajudar os clientes a encontrar soluções para suas necessidades. O documento também fornece exemplos de como responder a objeções comuns de clientes, como preço alto, falta de orçamento ou desinteresse, usando técnicas como "sim, mas" e perguntas.
The document discusses the GROW model of coaching which involves setting goals, checking current reality, exploring options, and determining the way forward. It emphasizes that coaching builds awareness, responsibility, and self-belief through transformational thinking like exploring new boundaries and dreaming big. Coaching uses the GROW model and SMART goals to help set short and long-term goals, understand the current situation, identify alternative strategies, and commit to a plan of action.
Developing the Coaching Skills for Your Managers and LeadersErin Boettge
What are the obligations of managers? The answer to this question varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma.
Managers may have to perform well, depending upon a variety of situations at various places along a continuum, ranging from ensuring employees comply with established processes and procedures at one end, to career development and skill improvement towards the other end. Who’s to say which of the outcomes is more or less important?
In fact, we’d probably agree that the outcomes suggested by such a continuum are all important depending upon the situation. With so many possible outcomes and objectives legitimately competing for our managers’ attention, are there a set of uniform skills or competencies we can use to guide our managers ongoing training and development?
In this webinar you’ll learn:
Why coaching skills are important for your managers, leaders and organization
What is coaching and how to apply key skills to align with specific employees and situations
An overview of traditional coaching models and what you can do to improve them
How we can get managers to make time to coach
A “coaches toolkit” that includes emerging competencies for managers and leaders
The key difference between coaching and mentoring
1. Um vendedor deve agir como um consultor do cliente, apresentando opções e tentando entregar o melhor conjunto de produtos dentro das possibilidades do cliente.
2. É necessário abandonar formas preconcebidas e buscar uma interação que harmonize as necessidades de vendas com as necessidades de compra do cliente.
3. O vendedor deve agregar valor naquilo que vende, mantendo relacionamentos com os clientes baseados em conhecê-los melhor e manter contato estreito.
Why Should We Hire You? Learn How To Answer This Job Interview Question Deniz Sasal
This document provides guidance on how to answer the interview question "Why Should We Hire You?". It explains that the goal is to convince the interviewer that: (1) you will fit in well with their company culture, (2) you have the required skills and experience for the role, (3) hiring you will make them look smart, and (4) you can deliver great results. It then provides recommendations on presentation strategies depending on your level of experience, including highlighting your relevant skills, accomplishments, and impact. The document promotes joining a 3-day training program to learn advanced techniques for landing job interviews.
Este documento fornece orientações sobre como manter e fidelizar clientes após sessões de cuidados com a pele. Ele descreve o sistema "2+2+2" para contato contínuo com clientes nos 2 dias, 2 semanas e 2 meses após a sessão, com o objetivo de oferecer suporte, fazer pedidos de reposição e cultivar uma relação de longo prazo.
What is Workplace Coaching and why you should implement it?The Pathway Group
What is Workplace Coaching and why you should implement it? Workplace Coaching for Team Leaders and First Line Managers ILM Award Level 3. You should develop understanding and competence in coaching skills, including the role, responsibilities, behaviours and characteristics of the workplace.
Coaching is more about asking the right questions than providing the right answers. Coaching is essentially about using effective questioning to help individuals
Este documento apresenta os sete passos da "bíblia do vendedor" para vendas bem-sucedidas, incluindo planejamento, apresentação, sondagem, exposição, compromisso, fechamento da venda e importância dos prazos. Também discute a importância do conhecimento do produto, venda pessoal, lidar com frustrações e o segredo do sucesso dos bons vendedores.
Este documento fornece um guia sobre o processo de vendas, discutindo suas principais etapas: prospecção, qualificação, apresentação, negociação, fechamento e pós-venda. Ele também aborda tópicos como motivação do vendedor, satisfação do cliente, erros comuns de vendedores e dicas para melhorar as vendas.
7 práticas úteis para se manter super focado Agendor
O documento fornece 7 dicas para melhorar o foco nas tarefas: aprender a dizer não a tarefas não essenciais, ensaiar as tarefas mentalmente, fazer pausas regulares, evitar multitarefas, aumentar a força de vontade com yoga e meditação, desenvolver hábitos focados e criar um ambiente propício sem distrações.
Learn about, knowledge about coaching skills, talent development program, support structure for new talents, alignment of company mission, vision and obejctives
5 comportamentos dos vendedores de sucessoLeandro Rasia
O documento discute 5 comportamentos essenciais para vendedores de alto desempenho: 1) assertividade, 2) resolução de problemas, 3) otimismo, 4) empatia e 5) autoconhecimento. Cada comportamento é explicado com exemplos de como demonstrá-los nas vendas. O documento incentiva os leitores a avaliarem seus próprios níveis nessas áreas e definir planos de ação para melhorar.
Coaching é um processo individual de treinamento que surgiu nos EUA para ajudar pessoas a alcançarem objetivos profissionais e pessoais. Isso beneficia tanto indivíduos, que desenvolvem maior controle sobre suas vidas, como organizações, que obtêm melhores resultados com funcionários mais satisfeitos e produtivos. Mentoring é um processo semelhante onde uma pessoa mais experiente orienta e aconselha outra de forma sábia.
Este documento descreve um workshop de imagem pessoal oferecido por Claudia Rocha, consultora de vendas da Mary Kay, para empresas. O workshop ensina técnicas de maquiagem, cuidados com a pele e estilo para elevar a autoestima e motivação dos participantes. O evento é oferecido gratuitamente para empresas e fornece benefícios tanto para os funcionários quanto para a própria empresa.
Como obter sucesso em vendas diretas "excelente"Silas Ramos
O documento é um guia para vendedores de vendas diretas com 14 capítulos. O capítulo 1 discute a importância de definir metas financeiras claras. O capítulo 2 fala sobre o comprometimento e flexibilidade necessários para atingir as metas. O capítulo 3 aborda a importância dos relacionamentos para encontrar clientes e vencer a síndrome da falta de clientes.
This document provides an overview of essential interview skills. It discusses preparing for interviews by researching the company, rehearsing answers, and dressing professionally. Different types of interviews like behavioral and phone interviews are covered. Good communication skills during the interview like maintaining eye contact and having a firm handshake are emphasized. The document also provides tips for dealing with nerves, closing the interview strongly, and common interview questions. A mock interview is suggested to practice skills. The conclusion restates key points like being prepared, arriving early, having a firm handshake, asking questions, and maintaining good body language.
Facilitation involves guiding a group to achieve a common goal and action plan. A skilled facilitator prepares effectively, communicates clearly, listens actively, asks questions, manages timekeeping, and establishes psychological safety. They encourage participation, prevent and manage conflict, observe the group, guide discussions, ensure quality decisions and commitment to follow up actions. Key facilitation skills include making participants comfortable, encouraging participation, guiding discussions while ensuring decisions and follow up actions. A successful facilitator balances focusing on comfort, participation, and guiding the group to quality outcomes.
O documento discute conceitos e estratégias de vendas B2B, incluindo: 1) a definição de solução como resposta a um problema compartilhado entre comprador e vendedor; 2) os cinco pilares da venda - dor, poder, visão, valor e controle; 3) os quatro níveis de vendas - solução, gestão, renovação e vendedor.
O documento descreve uma aula sobre auto maquiagem realizada no Conselho Regional de Farmácia em São Paulo em 11 de outubro de 2011. A aula incluiu dicas sobre os cinco passos para o cuidado da pele, agendamento de sessões e uma lista de possíveis anfitriãs.
Este documento discute técnicas de vendas, incluindo como lidar com objeções de clientes. Ele define vender como uma arte e ciência que envolve comunicação e ajudar os clientes a encontrar soluções para suas necessidades. O documento também fornece exemplos de como responder a objeções comuns de clientes, como preço alto, falta de orçamento ou desinteresse, usando técnicas como "sim, mas" e perguntas.
The document discusses the GROW model of coaching which involves setting goals, checking current reality, exploring options, and determining the way forward. It emphasizes that coaching builds awareness, responsibility, and self-belief through transformational thinking like exploring new boundaries and dreaming big. Coaching uses the GROW model and SMART goals to help set short and long-term goals, understand the current situation, identify alternative strategies, and commit to a plan of action.
Developing the Coaching Skills for Your Managers and LeadersErin Boettge
What are the obligations of managers? The answer to this question varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma.
Managers may have to perform well, depending upon a variety of situations at various places along a continuum, ranging from ensuring employees comply with established processes and procedures at one end, to career development and skill improvement towards the other end. Who’s to say which of the outcomes is more or less important?
In fact, we’d probably agree that the outcomes suggested by such a continuum are all important depending upon the situation. With so many possible outcomes and objectives legitimately competing for our managers’ attention, are there a set of uniform skills or competencies we can use to guide our managers ongoing training and development?
In this webinar you’ll learn:
Why coaching skills are important for your managers, leaders and organization
What is coaching and how to apply key skills to align with specific employees and situations
An overview of traditional coaching models and what you can do to improve them
How we can get managers to make time to coach
A “coaches toolkit” that includes emerging competencies for managers and leaders
The key difference between coaching and mentoring
1. Um vendedor deve agir como um consultor do cliente, apresentando opções e tentando entregar o melhor conjunto de produtos dentro das possibilidades do cliente.
2. É necessário abandonar formas preconcebidas e buscar uma interação que harmonize as necessidades de vendas com as necessidades de compra do cliente.
3. O vendedor deve agregar valor naquilo que vende, mantendo relacionamentos com os clientes baseados em conhecê-los melhor e manter contato estreito.
Why Should We Hire You? Learn How To Answer This Job Interview Question Deniz Sasal
This document provides guidance on how to answer the interview question "Why Should We Hire You?". It explains that the goal is to convince the interviewer that: (1) you will fit in well with their company culture, (2) you have the required skills and experience for the role, (3) hiring you will make them look smart, and (4) you can deliver great results. It then provides recommendations on presentation strategies depending on your level of experience, including highlighting your relevant skills, accomplishments, and impact. The document promotes joining a 3-day training program to learn advanced techniques for landing job interviews.
Este documento fornece orientações sobre como manter e fidelizar clientes após sessões de cuidados com a pele. Ele descreve o sistema "2+2+2" para contato contínuo com clientes nos 2 dias, 2 semanas e 2 meses após a sessão, com o objetivo de oferecer suporte, fazer pedidos de reposição e cultivar uma relação de longo prazo.
What is Workplace Coaching and why you should implement it?The Pathway Group
What is Workplace Coaching and why you should implement it? Workplace Coaching for Team Leaders and First Line Managers ILM Award Level 3. You should develop understanding and competence in coaching skills, including the role, responsibilities, behaviours and characteristics of the workplace.
Coaching is more about asking the right questions than providing the right answers. Coaching is essentially about using effective questioning to help individuals
Este documento apresenta os sete passos da "bíblia do vendedor" para vendas bem-sucedidas, incluindo planejamento, apresentação, sondagem, exposição, compromisso, fechamento da venda e importância dos prazos. Também discute a importância do conhecimento do produto, venda pessoal, lidar com frustrações e o segredo do sucesso dos bons vendedores.
Este documento fornece um guia sobre o processo de vendas, discutindo suas principais etapas: prospecção, qualificação, apresentação, negociação, fechamento e pós-venda. Ele também aborda tópicos como motivação do vendedor, satisfação do cliente, erros comuns de vendedores e dicas para melhorar as vendas.
7 práticas úteis para se manter super focado Agendor
O documento fornece 7 dicas para melhorar o foco nas tarefas: aprender a dizer não a tarefas não essenciais, ensaiar as tarefas mentalmente, fazer pausas regulares, evitar multitarefas, aumentar a força de vontade com yoga e meditação, desenvolver hábitos focados e criar um ambiente propício sem distrações.
Learn about, knowledge about coaching skills, talent development program, support structure for new talents, alignment of company mission, vision and obejctives
5 comportamentos dos vendedores de sucessoLeandro Rasia
O documento discute 5 comportamentos essenciais para vendedores de alto desempenho: 1) assertividade, 2) resolução de problemas, 3) otimismo, 4) empatia e 5) autoconhecimento. Cada comportamento é explicado com exemplos de como demonstrá-los nas vendas. O documento incentiva os leitores a avaliarem seus próprios níveis nessas áreas e definir planos de ação para melhorar.
Coaching é um processo individual de treinamento que surgiu nos EUA para ajudar pessoas a alcançarem objetivos profissionais e pessoais. Isso beneficia tanto indivíduos, que desenvolvem maior controle sobre suas vidas, como organizações, que obtêm melhores resultados com funcionários mais satisfeitos e produtivos. Mentoring é um processo semelhante onde uma pessoa mais experiente orienta e aconselha outra de forma sábia.
Este documento descreve um workshop de imagem pessoal oferecido por Claudia Rocha, consultora de vendas da Mary Kay, para empresas. O workshop ensina técnicas de maquiagem, cuidados com a pele e estilo para elevar a autoestima e motivação dos participantes. O evento é oferecido gratuitamente para empresas e fornece benefícios tanto para os funcionários quanto para a própria empresa.
Como obter sucesso em vendas diretas "excelente"Silas Ramos
O documento é um guia para vendedores de vendas diretas com 14 capítulos. O capítulo 1 discute a importância de definir metas financeiras claras. O capítulo 2 fala sobre o comprometimento e flexibilidade necessários para atingir as metas. O capítulo 3 aborda a importância dos relacionamentos para encontrar clientes e vencer a síndrome da falta de clientes.
Následný koučinkový model můžete použít pro sebe, nebo pro koučink někoho jiného. Důležité je nevidět model staticky, ale jako neustále se opakující, zpětnovazební smyčku. Pokud zjistíte, že se nepohybujete správným směrem, váš pokrok je příliš pomalý, nebo se zásadně změnila vaše situace, vraťte se k relevantnímu bodu a opakujte odtud celý proces znovu. Pamatujte ale, že každá změna chce svůj čas. Buďte trpěliví a nepřekopávejte vaše plány při prvním nezdaru.
UNIKATNI KOGNITIVNE BEHAVIORALNI MODEL KOUCINKU PRO VASOldřich NAVRÁTIL
Unikátní kognitivně behaviorání model koučinku
„Wellness – Mind – Control“ – „Zdravá kontrola mysli“
pod vedením certifikovaného kouče ing. Oldřicha Navrátila
Začínáte v rámci doktorského studia s pedagogickou činností? Chtěli byste získat větší jistotu v učitelování, schopnost dobře komunikovat se studenty, přehled o metodách výuky, postupech, didaktických zásadách a potřebných kompetencích? Chcete se stát designéry vzdělávacího procesu? Zde najdete oporu k dvěma navazujícím seminářům, jejichž součástí bylo také představení zajímavých a pro pedagogickou práci na vysoké škole užitečných metod kritického myšlení.
Jak nepromrhat drahocenný čas? Jak získaný čas využít na smysluplnné věci? Existuje jednoduchá metoda, jak poznat klíčové činnosti, které vás opravdu posunou k cíli.
Soustřeďte se jen na to, čeho chcete dosáhnout, Proč vám nic nejde samo?, Vaše minulost je základem vaší budoucnosti - umíte ji využít?, Koza - seriál článků o zvířatech zvěrokruhu z naší nové knihy, Interiér v měsíci Koně, Energie dní na týden od 5.6. 2017
Predictive Analytics Project in Automotive IndustryMatouš Havlena
Original article: http://www.havlena.net/en/business-analytics-intelligence/predictive-analytics-project-in-automotive-industry/
I had a chance to work on a predictive analytics project for a US car manufacturer. The goal of the project was to evaluate the feasibility to use Big Data analysis solutions for manufacturing to solve different operational needs. The objective was to determine a business case and identify a technical solution (vendor). Our task was to analyze production history data and predict car inspection failures from the production line. We obtained historical data on defects on the car, how the car moved along the assembly line and car specific information like engine type, model, color, transmission type, and so on. The data covered the whole manufacturing history for one year. We used IBM BigInsights and SPSS Modeler to make the predictions.
Data warehousing involves integrating data from disparate sources into a central repository for business analytics and reporting. The data warehouse stores historical data separately from daily operations. Common warehouse schemas include star and snowflake, arranging dimensions and facts for simpler queries. Online analytical processing (OLAP) cubes represent these schemas to answer multi-dimensional queries swiftly with measures and dimensions. Reports are then generated from the analyzed data.
Predictive analytics uses past data and statistical algorithms to predict future outcomes and trends. It allows organizations to be more proactive by predicting events before they occur to improve revenue, reduce costs, and increase competitiveness. Studies show companies using predictive analytics are 36% more likely to experience above average revenue growth and twice as likely to outperform peers. For example, predictive analytics helped the Memphis Police Department reduce serious and violent crimes by positioning resources before crimes were committed. It also helped First Tennessee Bank increase its marketing response rate by 3.1% and return over 600% on its marketing investment.
This document discusses agile requirements practices. It begins by stating the goals of understanding how requirements are different in agile and that requirements still matter. It then covers user stories, acceptance tests, and the definition of done in agile. The document emphasizes continual customer involvement, requirements elicitation through conversations, and "just in time" requirements analysis. It also discusses scaling agile requirements practices and using user stories with acceptance tests to verify goals are achieved.
1. Matouš Havlena
matous@havlena.net
Martin Skopal
skopal.m@gmail.com
Koučink
2. Minulá
Co je koučink Moje cíle
zkušenost
Energetický
Závěr
kotel
3. Minulá zkušenost
Vzpomeňte si na (pra)rodiče nebo učitele, kteří
na vás měli velmi pozitivní vliv.
Co dělali co jste měli tak rádi? (přístup a chování)
Co jste cítili sami v sobě?
4. Oni... Cítil jsem se...
Zacházeli se mnou jako s
rovným
Poslouchali můj úhel pohledu
Výjimečný
Věřili, že můžu
Doceněný
Dělali mi výzvy
Sebevědomý
Bezpečí, starost, podpora
Víra v sebe
Důvěra, respekt
Dávali mi čas a plnou
pozornost
6. Motivace
jiný způsob "učení se", rozvoje lidí, přístupu k lidem
pomáha dosahovat cílů
uvolňuje vnitřní bariéry
zvyšuje sebedůvěru, stupeň uvědomění, jasnost
pohledu na svět, odpovědnost
zvyšuje motivaci a podporuje kreativitu
široká škála uplatnění
posiluje rozvoj osobnosti, inidividuality,
samostatnosti a nezávislosti
8. Koučink podle vzorce
Výkon = Potenciál - Interference
Tradiční Koučink snižuje
Cílem zvýšit
metody zvyšují interference
výkon
potenciál (bariéry)
9. Koučink Tradiční metody
Vzniká nezávislost - snižování bariér je Vzniká závislost - kdykoliv chci
bezplatné, nikoho na to nepotřebuji, je zvednout výkon (natankovat),
to můj rozvoj očekávám, že mi někdo dodá potenciál
(benzín) a já musím zaplatit
Cíle určuje klient, sám si říká čeho se
chce dobrat a sám je za svůj postup a Trenér stanovuje cíle, říká jak, má
výsledky zodpovědný, hledá a nalézá odpovědnost za výsledky (např. učitel
cesty sám ve škole)
Koučink buduje povědomí a Instrukce snižují povědomí a
odpovědnost odpovědnost
90 % komunikace klient -> kouč 90 % komunikace trenér -> klient
Ptát se Mluvit Ptát se Mluvit
10. Mentorink Psychoterapie
Mentor je vždy odborníkem ve svém Kvalifikovaná pomoc v případě
oboru a má s ním bohaté zkušenosti, psychických potíží, koučink neni
kdežto kouč nemusí být odborníkem a metodou pomoci lidem s takovými
často není problémy
Postaveno na vztahu velkého respektu Oproti koučinku se zabývá i minulostí
a někdy i autority
Sdílení zkušeností, je neodmyslitelnou
součástí výchovy dětí
11. Bežné metody tréninku
Pokud člověk začíná a nemá žádné základy
Koučink
Pokud se člověk chce zlepšit a rozvíjet
13. Jak kouč zvyšuje úroveň DUO
Klade otevřené otázky CO je tvým cílem?
otevírají komunikaci, vyžadují širší odpověď,
hlubší úvahu KAM se plánuješ dostat?
Měly by být efektivní
aktivují pozornost, myšlenky, pozorování, KDE se teď nacházíš?
zaměřují se na jasnost, detail a preciznost
Otázky jsou nehodnotící a neobviňující KDY to plánuješ provést?
nesnižují sebedůvěru
NE Chtěl bys to udělat?
Aktivně naslouchá a sleduje zpětnou vazbu
Kouč by se při otázkách neměl namáhat CO ještě?
veškerá odpovědnost je na koučovaném,
kouč je pouze průvodce CO ještě?
Rekapitulovat, rekapitulovat, rekapitulovat
CO ještě?
CO ještě?
14. Model GROW
Co je vašim cílem? Čeho chcete dosáhnout? Jak poznáte že jste u cíle?
GOALS
Otázky, které zpřesní váš cíl. Nemusí být zřejmý, schován za "falešným".
CÍLE Cílem se dostat do Prahy zítra v 5.
Kde se nacházíte? Co se teď děje? Co jste zkusil pro posun k cíli?
REALITY
Mapuje současnou situaci. Mam jasný cíl a výchozí bod.
REALITA Jsem v Brně.
Co bys mohl udělat? Co ještě můžeš udělat?
OPTIONS
Vím kam chci a kde jsem, jsem schopen generovat a vybírat možnosti.
MOŽNOSTI Pojedu vlakem, autem, autobusem...
Co uděláš? Kdy to hodláš udělat? Kdo ti může pomoci?
WILL
Formulace konečného plánu. Rozhodnutí mohou umožnit sledovaná kritéria.
VŮLE V pátek pojedu s kamarádem autem.
15. Akce jiskry
Krásně hoří, ale brzy zhasne...
Pravděpodobnost dokončení úkolu:
10% když slyšíš nápad
25% když kontiunálně rozhodneš si ho vzít za své
40% když se rozhodneš kdy to uděláš
50% když si naplánuješ jak to uděláš
65% když se někomu svěříš, že to uděláš
95% když si specifikuješ způsob jak se zodpovídat někomu, komu věříš
16. Moje cíle
Napište si na papír dva až tři cíle, kterých byste
chtěli dosáhnout.
Máte jasnou představu jak cíle dosáhnout?
18. Závěr
O čem je tedy koučink?
Kladení otázek?
GROW?
19. Závěr
O čem je tedy koučink?
O přístupu k lidem!
1. Lidé si zaslouží přijetí a porozumění.
2. Lidé jsou schopni se změnit.
3. Lidé jsou odborníky sami na sebe.
4. Lidé touží realizovat svůj potenciál.
5. Lidé budou pracovat na dosažení cílů, kterých si cení a
které si sami stanovili.
20. Zdroje
Materiály předmětu ESF:MKH_MAKO Manažerský koučink
Coaching for Performace, Sir John Whitmore
prezentace z workshopu Koučink, Pavel Wimmer, IBM
materiály z workshopu Emoční inteligence v koučinku a leadershipu, John Whitmore
www.koucinkcentrum.cz
www.coachingworld.cz
www.youtube.com
21. Matouš Havlena
matous@havlena.net
Martin Skopal
skopal.m@gmail.com
Děkujeme!
A ještě záverečný feedback...