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14
         Developing Pricing
   Strategies and Programs




Marketing Management, 13th ed
Chapter Questions
      • How do consumers process and evaluate
        prices?
      • How should a company set prices initially for
        products or services?
      • How should a company adapt prices to meet
        varying circumstances and opportunities?
      • When should a company initiate a price
        change?
      • How should a company respond to a
        competitor’s price challenge?
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-2
Gillette Commands a
                               Price Premium




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-3
Synonyms for Price

             •   Rent                                 •   Special assessment
             •   Tuition                              •   Bribe
             •   Fee                                  •   Dues
             •   Fare                                 •   Salary
             •   Rate                                 •   Commission
             •   Toll                                 •   Wage
             •   Premium                              •   Tax
             •   Honorarium

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall       14-4
Common Pricing Mistakes

      • Determine costs and take traditional industry
        margins
      • Failure to revise price to capitalize on market
        changes
      • Setting price independently of the rest of the
        marketing mix
      • Failure to vary price by product item, market
        segment, distribution channels, and
        purchase occasion

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-5
Consumer Psychology
                          and Pricing

                                Reference Prices

                          Price-quality inferences

                                     Price endings

                                         Price cues

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-6
Table 14.1 Possible Consumer
                       Reference Prices

      •   “Fair price”                                • Lower-bound price
      •   Typical price                               • Competitor prices
      •   Last price paid                             • Expected future
      •   Upper-bound price                             price
                                                      • Usual discounted
                                                        price




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall        14-7
Table 14.2 Consumer Perceptions vs.
                   Reality for Cars
      Overvalued Brands                               Undervalued Brands
      • Land Rover                                    • Mercury
      • Kia                                           • Infiniti
      • Volkswagen                                    • Buick
      • Volvo                                         • Lincoln
      • Mercedes                                      • Chrysler




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-8
Tiffany’s
                     Price-Quality Relationship




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-9
Price Cues

      •   “Left to right” pricing ($299 vs. $300)
      •   Odd number discount perceptions
      •   Even number value perceptions
      •   Ending prices with 0 or 5
      •   “Sale” written next to price




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-10
When to Use Price Cues

      • Customers
        purchase item
        infrequently
      • Customers are new
      • Product designs
        vary over time
      • Prices vary
        seasonally
      • Quality or sizes vary
        across stores
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-11
Steps in Setting Price
              Select the price objective

                          Determine demand

                                     Estimate costs

                             Analyze competitor price mix

                                           Select pricing method

                                                        Select final price
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall         14-12
Step 1: Selecting the Pricing Objective


                                                         • Survival
                                                         • Maximum current
                                                           profit
                                                         • Maximum market
                                                           share
                                                         • Maximum market
                                                           skimming
                                                         • Product-quality
                                                           leadership

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall         14-13
Step 2: Determining Demand


       Price Sensitivity

        Estimating
      Demand Curves

        Price Elasticity
          of Demand

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-14
Figure 14.2 Inelastic
                           and Elastic Demand




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-15
Table 14.3 Factors Leading to Less
                    Price Sensitivity
  •    The product is more distinctive
  •    Buyers are less aware of substitutes
  •    Buyers cannot easily compare the quality of substitutes
  •    The expenditure is a smaller part of buyer’s total income
  •    The expenditure is small compared to the total cost of
       the end product
  •    Part of the cost is paid by another party
  •    The product is used with previously purchased assets
  •    The product is assumed to have high quality and
       prestige
  •    Buyers cannot store the product

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-16
Step 3: Estimating Costs

                                                              Types of Costs
                                                             Accumulated
                                                              Production
                                                            Activity-Based
                                                            Cost Accounting
                                                              Target Costing

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall           14-17
Cost Terms and Production
           •   Fixed costs
           •   Variable costs
           •   Total costs
           •   Average cost
           •   Cost at different
               levels of
               production




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-18
Figure 14.4 Cost per Unit as a
        Function of Accumulated Production




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-19
9 Lives Uses Target Costing




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-20
Step 5: Selecting a Pricing Method
                                           • Markup pricing
                                           • Target-return pricing
                                           • Perceived-value
                                             pricing
                                           • Value pricing
                                           • Going-rate pricing
                                           • Auction-type pricing



Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-21
Figure 14.6 Break-Even Chart




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-22
Auction-Type Pricing



                                                            English auctions

                                                              Dutch auctions

                                                         Sealed-bid auctions


Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall           14-23
Step 6: Selecting the Final Price

   • Impact of other
     marketing activities
   • Company pricing
     policies
   • Gain-and-risk sharing
     pricing
   • Impact of price on
     other parties


Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-24
Price-Adaptation Strategies

                                     Geographical Pricing

                                         Discounts/Allowances

                                                 Promotional Pricing

                                                     Differentiated Pricing


Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall     14-25
Price-Adaptation Strategies

      Countertrade                                    Discounts/ Allowances
      • Barter                                        • Cash discount
      • Compensation deal                             • Quantity discount
      • Buyback                                       • Functional discount
        arrangement                                   • Seasonal discount
      • Offset                                        • Allowance




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall    14-26
Promotional Pricing Tactics
                                                      • Loss-leader pricing
                                                      • Special-event pricing
                                                      • Cash rebates
                                                      • Low-interest financing
                                                      • Longer payment terms
                                                      • Warranties and service
                                                        contracts
                                                      • Psychological
                                                        discounting



Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall         14-27
Differentiated Pricing

                                                      • Customer-segment
                                                        pricing
                                                      • Product-form pricing
                                                      • Image pricing
                                                      • Channel pricing
                                                      • Location pricing
                                                      • Time pricing
                                                      • Yield pricing


Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall       14-28
Table 14.6 Profits Before and After a
                   Price Increase




Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-29
Increasing Prices


                                           Delayed quotation pricing

                                                   Escalator clauses

                                                          Unbundling

                                             Reduction of discounts


Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-30
Brand Leader Responses to
                     Competitive Price Cuts

      •   Maintain price
      •   Maintain price and add value
      •   Reduce price
      •   Increase price and improve quality
      •   Launch a low-price fighter line



Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-31
Marketing Debate

     Is the right price a fair price?
    Take a position:
    1. Prices should reflect the value that
    consumers are willing to pay.
    or
    2. Prices should primarily just reflect the cost
    involved in making a product.


Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-32
Marketing Discussion



   Think of all the pricing methods
    described in the chapter.
   As a consumer, which pricing method
    do you personally prefer to deal with?
   Why?



Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall   14-33

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  • 1. 14 Developing Pricing Strategies and Programs Marketing Management, 13th ed
  • 2. Chapter Questions • How do consumers process and evaluate prices? • How should a company set prices initially for products or services? • How should a company adapt prices to meet varying circumstances and opportunities? • When should a company initiate a price change? • How should a company respond to a competitor’s price challenge? Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-2
  • 3. Gillette Commands a Price Premium Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-3
  • 4. Synonyms for Price • Rent • Special assessment • Tuition • Bribe • Fee • Dues • Fare • Salary • Rate • Commission • Toll • Wage • Premium • Tax • Honorarium Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-4
  • 5. Common Pricing Mistakes • Determine costs and take traditional industry margins • Failure to revise price to capitalize on market changes • Setting price independently of the rest of the marketing mix • Failure to vary price by product item, market segment, distribution channels, and purchase occasion Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-5
  • 6. Consumer Psychology and Pricing Reference Prices Price-quality inferences Price endings Price cues Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-6
  • 7. Table 14.1 Possible Consumer Reference Prices • “Fair price” • Lower-bound price • Typical price • Competitor prices • Last price paid • Expected future • Upper-bound price price • Usual discounted price Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-7
  • 8. Table 14.2 Consumer Perceptions vs. Reality for Cars Overvalued Brands Undervalued Brands • Land Rover • Mercury • Kia • Infiniti • Volkswagen • Buick • Volvo • Lincoln • Mercedes • Chrysler Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-8
  • 9. Tiffany’s Price-Quality Relationship Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-9
  • 10. Price Cues • “Left to right” pricing ($299 vs. $300) • Odd number discount perceptions • Even number value perceptions • Ending prices with 0 or 5 • “Sale” written next to price Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-10
  • 11. When to Use Price Cues • Customers purchase item infrequently • Customers are new • Product designs vary over time • Prices vary seasonally • Quality or sizes vary across stores Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-11
  • 12. Steps in Setting Price Select the price objective Determine demand Estimate costs Analyze competitor price mix Select pricing method Select final price Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-12
  • 13. Step 1: Selecting the Pricing Objective • Survival • Maximum current profit • Maximum market share • Maximum market skimming • Product-quality leadership Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-13
  • 14. Step 2: Determining Demand Price Sensitivity Estimating Demand Curves Price Elasticity of Demand Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-14
  • 15. Figure 14.2 Inelastic and Elastic Demand Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-15
  • 16. Table 14.3 Factors Leading to Less Price Sensitivity • The product is more distinctive • Buyers are less aware of substitutes • Buyers cannot easily compare the quality of substitutes • The expenditure is a smaller part of buyer’s total income • The expenditure is small compared to the total cost of the end product • Part of the cost is paid by another party • The product is used with previously purchased assets • The product is assumed to have high quality and prestige • Buyers cannot store the product Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-16
  • 17. Step 3: Estimating Costs Types of Costs Accumulated Production Activity-Based Cost Accounting Target Costing Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-17
  • 18. Cost Terms and Production • Fixed costs • Variable costs • Total costs • Average cost • Cost at different levels of production Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-18
  • 19. Figure 14.4 Cost per Unit as a Function of Accumulated Production Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-19
  • 20. 9 Lives Uses Target Costing Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-20
  • 21. Step 5: Selecting a Pricing Method • Markup pricing • Target-return pricing • Perceived-value pricing • Value pricing • Going-rate pricing • Auction-type pricing Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-21
  • 22. Figure 14.6 Break-Even Chart Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-22
  • 23. Auction-Type Pricing English auctions Dutch auctions Sealed-bid auctions Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-23
  • 24. Step 6: Selecting the Final Price • Impact of other marketing activities • Company pricing policies • Gain-and-risk sharing pricing • Impact of price on other parties Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-24
  • 25. Price-Adaptation Strategies Geographical Pricing Discounts/Allowances Promotional Pricing Differentiated Pricing Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-25
  • 26. Price-Adaptation Strategies Countertrade Discounts/ Allowances • Barter • Cash discount • Compensation deal • Quantity discount • Buyback • Functional discount arrangement • Seasonal discount • Offset • Allowance Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-26
  • 27. Promotional Pricing Tactics • Loss-leader pricing • Special-event pricing • Cash rebates • Low-interest financing • Longer payment terms • Warranties and service contracts • Psychological discounting Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-27
  • 28. Differentiated Pricing • Customer-segment pricing • Product-form pricing • Image pricing • Channel pricing • Location pricing • Time pricing • Yield pricing Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-28
  • 29. Table 14.6 Profits Before and After a Price Increase Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-29
  • 30. Increasing Prices Delayed quotation pricing Escalator clauses Unbundling Reduction of discounts Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-30
  • 31. Brand Leader Responses to Competitive Price Cuts • Maintain price • Maintain price and add value • Reduce price • Increase price and improve quality • Launch a low-price fighter line Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-31
  • 32. Marketing Debate  Is the right price a fair price? Take a position: 1. Prices should reflect the value that consumers are willing to pay. or 2. Prices should primarily just reflect the cost involved in making a product. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-32
  • 33. Marketing Discussion  Think of all the pricing methods described in the chapter.  As a consumer, which pricing method do you personally prefer to deal with?  Why? Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 14-33