The document provides instructions for using a Knox Box, which is a secure key box used by emergency services to access commercial and medical properties. It states that each member has a unique 4-digit PIN based on their social security number. Common places with Knox Box access include stores, medical facilities, and apartments. The steps for using a Knox Box are to enter the PIN, remove the key, unlock the property's Knox Box, distribute needed keys, return extras to the box, relock the box, and return the key to the apparatus's Knox Box.

1. How to properly use the Knox
Box
January 2013

2. Rules for using the Knox Box
• Every members PIN is the last four digits of
their Social Security number.
• Every PIN is unique to the person who has it
and there are no duplicates.
• Every member is responsible for not sharing
or letting other people/members use their
PIN. If a key is missing, miss used, and/or
abused the PIN that removed the key will be
responsible.

3. Common places with Knox Box access
• Commercial Properties
– Grocery Stores (Tops/Wegmans)
– Stores (Old Navy, Home Depot)
• Medical Facilities
– Bethel Estates
– South Pointe Apartments
– Group Homes

4. Using the Knox Box
• This is what the Knox
Box looks like in the
secure position on any
of our apparatus’.
• Notice the green light is
on and the key pad is
glowing red.
• Enter your unique 4
digit PIN followed by
the # key.

5. Using the Knox Box
• After you correctly
enter your PIN the
green light will turn red,
the key pad illumination
turns off, and the blue
strobe light will start
flashing.

6. Using the Knox Box
• You now have 5 seconds
to turn the key to your
left and remove it.
• The keypad illumination
should now turn back
on.

7. Using the Knox Box
• With the key now
removed you are ready
to exit the apparatus
and locate the Knox Box
on the property.

8. Using the Knox Box
• The Knox Box will look
something like this and
should be located
somewhere near the
main entrance of the
building.

9. Using the Knox Box
• Lift up the cover to
reveal the key hole.

10. Using the Knox Box
• Insert the Key into the
lock.

11. Using the Knox Box
• Turn the key to the right
and pull open the box.
• Keep in mind that most
of these boxes are not
used often so it may
require a good pull to
open it.

12. Using the Knox Box
• Once open there may
be one or multiple sets
of keys.
• Distribute the keys as
needed and leave the
extras in the box.
• DO NOT LEAVE THE
COMPANYS KNOX BOX
KEY IN THE BOX OR
LEAVE THE BOX
OPEN!!!

13. Using the Knox Box
• When you are done
place all the keys back
in the Knox Box.
• Close the door and turn
the key to the left.
• Remove the key and
take it back to the
apparatus with you.

14. Using the Knox Box
• Put the key back into
the Knox Box on the
apparatus.
• Turn it to the
right, notice the light
turns green again.
• You are now done and
the key is secure.