Knowledge Management - International University in Germany
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Miguel Espinosa, Carmen Neghina, Alina Oprea, Teodora Vasileva Group presentation - improving knowledge management at the International University in Germany
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Knowledge Management - International University in Germany
- 1. What happens after ... Miguel Espinosa, Carmen Neghina, Alina Oprea, Teodora Vasileva
- 2. 15.07.2008 2 Miguel Espinosa, Carmen Neghina, Alina Oprea, Teodora Vasileva Agenda University Profile Knowledge Classification and Sources Challenges Knowledge Management Tools
- 3. Agenda 15.07.2008 3 Miguel Espinosa, Carmen Neghina, Alina Oprea, Teodora Vasileva University Profile Knowledge Classification and Sources Challenges Knowledge Management Tools
- 4. How do we gain knowledge? Formalizing and storing Creating, transferring to the group Creating Propagating coordinating
- 6. Agenda 15.07.2008 6 Miguel Espinosa, Carmen Neghina, Alina Oprea, Teodora Vasileva University Profile Knowledge Classification and Sources Challenges Knowledge Management Tools
- 7. The path to knowledge at IU Tacit Knowledge Interactive discussions Work in small groups Conventional Lectures Presentations Research papers Homework Case Studies, assignments, problems Implicit Knowledge Explicit Knowledge
- 8. Personal experience & implicit knowledge International Comparative Politics
- 9. Extracurricular activities (IK & TK)
- 10. Events …speaker series …campus fest …local international fest …professors from different univ. …career day …internship support …company visits …application training
- 11. Leisure time
- 12. Agenda 15.07.2008 12 Miguel Espinosa, Carmen Neghina, Alina Oprea, Teodora Vasileva University Profile Knowledge Classification and Sources Challenges Knowledge Management Tools
- 13. Problems Students stay here only for 3 years What happens to the knowledge and experiences we accumulated? Short term effect Long term effect
- 14. How to transfer knowledge Integration Non-technical Support IT Support
- 15. Agenda 15.07.2008 15 Miguel Espinosa, Carmen Neghina, Alina Oprea, Teodora Vasileva University Profile Knowledge Classification and Sources Challenges Knowledge Management Tools
- 16. Questionnaires … filled in by the students at the end of term … made by the University Questions about: … what was the reason you decided to study at IU? … how were your objectives met? … what are the primary benefit you feel you derived here?
- 17. Questionnaires
- 18. Questionnaires 1) How did you like Bruchsal and the surrounding area? 2) Did you go on any trips? 3) What places would you recommend other students should visit? 4) What did you like the best about your stay at IU? 5) Do you agree to make this information available?
- 19. Knowledge Café Goal: creating learning processes If only we knew what we know ... ... it is a means of bringing a group of people together to have an open, creative conversation on a topic of mutual interest to share ideas and to gain a deeper collective understanding of the subject and the issues involved ...
- 20. Objectives of a K-Cafe
- 21. When would a K-Cafe be run?
- 22. What does a K-Cafe do for the individual? … people have within themselves a greater level of insight then they are often conscious of … … a knowledge café crystallizes knowledge… …new perspectives emerge… …leads to understanding, which paves the way for change… …creates tacit knowledge through socialization…
- 23. Resources needed to run a K-cafe
- 24. IU Campus Wiki Couples Page Rumours Page Phone Directory
- 27. Discussionforums
- 28. Discussionforums
- 29. Thank you for your attention! This presentation has been brought to you by: Miguel Espinosa, Carmen Neghina, Alina Oprea, Teodora Vasileva
Editor's Notes
- Knowledge: evident or suspected/hiddenOrganization- IUCulture structure infrastructure and communication system
- Unique combination of courses in Information Technology and Business Administration Individual tuition Students from 30 countries live and work on historic campus "Anglo-American" -style courses (3-year Bachelor and 2-year Master degrees) recognized internationally Graduates equipped for international careers: special "Cultural Studies" program trains students in intercultural business competence Trimester abroad University ethos marked by academic ambition and mutual respect Team internship (full trimester) in all courses Lectures, seminars and other input by experts from sponsor companies---Knowledge Management activities are part of IU existing departmental structure: BBA,. BSc,BiCOMContextualizedWe know for what purpose the data was gathered. To attract new students to IUCondensedThe IU profile has been summarized in a more concise form.ComparisonIU and Bulgarian universitiesConsequencesMe in IUConnectionsHow does this bit of knowledge relate to others?ConversationWhat do my friends and relatives think about that ?
- Interactive discussions- tacit knowledge (TK)Work in small groups- tacit and implicit knowledge (IK)Case studies, assignments, problems- explicit knowledge (EK)Student research paper- EKConventional style lectures EK TKStudent presentations, interactive development of computer simulations and computer models EK Homework assignments EK IK
- Group assignment of the teacher for the subject of International comparative politicsReading books about Iran Internet researchGroup meeting Interview with a person about the topic ( gaining tacit and implicit knowledge)Using audio video aidsGroup discussion with the other team members Power point presentationAcquiring implicit knowledgeIdentify and prioritize knowledge to be harvested – Info about IranIdentify the experts who have the knowledge- Mylad , Sara and GolsaChoose elicitors to do the session(s)Review the needs of target learners- to learn the political situation in IranElicit knowledge through sessionsMake sense of session resultsConduct post-session review and follow-ups ?
- Basketball clubBiking clubChoirCheerleading clubInvestment clubMUN clubSIFEPerforming Arts ClubSoccer clubVolleyball clubParty and event committeAcquiring implicit knowledge - SIFEIdentify and prioritize knowledge to be harvested – how to create economic opportunities for other people Identify the experts who have the knowledge -Choose elicitors to do the session(s)/Review the needs of target learnersElicit knowledge through sessionsMake sense of session resultsConduct post-session review and follow-ups
- Speaker seriesCampus festLocal international festRegular lectures from professors from different universitiesThe annual company contact fair "Career Day" where companies introduce themselves to the students as potential employers General and individual advice on job applications and interviews Talks and workshops by company representatives on HR topics Company visits in the region with talks by project managers and HR personnel Circulation of the profiles of current graduates ("Resume Book") Company contact fair ("Career Day") Common application training Various possibilities to present and promote partner companies Company visits by student groups Link exchanges (e.g. with career portals)
- TravellingHobbiesMedia use : newspapers, TV, internet, radio, magazinesInterpersonal communication- cultural experienceSelf-image vs. mirror imageEmotions- self
- Word of mouth has short-term effects, knowledge management tools more effectiveGreat challenge to the knowledge sharing processNot literal meaning of sharing= not like sharing a cakeMore related to personal networking, helping each other, working together, collaborating
- KnowledgeCafesDiscussionForumsQuestionnaires
- Descriptionabout:AccomodationTechnicalFacilitiesAdministrativeStaff and ServicesIntegrationinto campus lifeSocial lifeactivitiesLiving Expenses
- Sharing knowledge occurs when people are genuinely interested in helping one another develop new capacties for action; it is about creating learning processesThe Knowledge-Cafe: If only we knew what we knowDef: a means of bringing a group of people together to have an open, creative conversation on a topic of mutual interest to share ideas and to gain a deeper collective understanding of the subject and the issues involved
- To gain mutual understanding of a complex issueTo gain a deeper understanding of other people´s perspectivesTo gain a deeper understanding of one´s own views and thinking processTo flush out issues which need airing and exploringTo help buil a consensus around an issue or topic
- Knowledge shareDevelop a code of practiceGet networking goingGain new perspectivesGain new ideas
- Assumption: people have within themselves a greater level of insight than they are often conscious of. The K-Cafe can tease this outA K-cafe crystallises knowledgeNew ideas are sparkedFresh perspectives emergeWith increased observation and reflection comes understanding which paves the way for changeCreate tacit knowledge through socialization
- A group of peopleA facilitator or hostA room with plenty of spaceTables and chairs-ideally round tables
- BarelyusedbystudentsMain uses:-Couples Page-PhoneDirectory-Rumors Page
- Integrateit in the campus WikiIncludes:-DiscussionForums-Informationaboutstudentsexperiences-QuestionnaireResultsInformation-KnowledgeCafesInformationAboutknowledgeacquired in:Lectures, Presentations, Extra-curricular activities, sports, IU clubs, Events, etc.
- Global TopicsSpecificTopicsShare Information and opinionsStudents can:Create new forumsAddcommentstoexistingforums