2. Mission Statement
Koorlbardi Maintenance Services (KMS) is an up and coming provider of plumbing and gas-fitting services in
the Perth Metropolitan area. The business is a majority owned Indigenous organization aimed at provide quality
maintenance to clients in our operating region.
Our Vision
Once established KMS has a vision for providing quality employment opportunities for Indigenous Australians in
the trades and services industry. In order to accomplish such a goal KMS must be set up for success with a viable
product that is sustainable.
Business objectives of KMS include but are not limited to;
• Develop and maintaining a quality service
• Make KMS an economically viable entity
• Development of Business / Synergies
• Business growth within market
• Up-skilling of employees
• Engrain culture into business and employees
• Possible employment opportunities to Aboriginal youth
Koorlbardi Maintenance Services will expand its existing workforce to provide quality and sustainable training for
Indigenous Australians. These personnel may be partially or fully qualified in trades based education or be seeking
trade qualifications in the form of apprentice or traineeships. In order to further the growth of Indigenous youth
in the South-West KMS will endeavor to recruit and train participants from existing capability building programs.
Our Points of Difference
Koorlbardi Maintenance Service as a business must have a clear operational direction and due to the fact that
many businesses operate in the same industry there must be significant points of difference and a unique selling
proposition.
KMS has developed the following points of difference:
• Wealth of Experience – over fifty years of trades and services experience ranging from plumbing to gas fitting
to electrical
• Indigenous Owned / Operated – Emerging Indigenous business with a strong emphasis on cultural diversity
• Quality Service – We deliver an on time, on budget, high quality of service
• Effective Maintenance – Our tradespeople perform reliable maintenance the first time
• Reasonable Rate – We perform all our maintenance, repair and installation works at reasonable, cost effective
pricing
Contracts
During 2015 Spotless obtained the maintenance contracts from the Department of Housing. They have tendered
this contract in which NANA Australia were successful in obtaining. NANA Australia has then sub-contracted the
services to KMS.
According to the 2013/14 Annual Report from the Department of Housing were 16,000 housing opportunities
across the state of Western Australia. The Perth Metropolitan area makes up a vast percentage of these properties.
KMS will perform plumbing and gas fitting services for the South-Central zone of this contract which includes
suburbs including but are not limited to Bentley, Como, Karawara and Willetton.
3. David Watson-Brown – Senior Plumbing Supervisor
David will be supervising and managing a small team that will be onsite for day to day work
operations. David will also be in charge of ensuring that communication and directions
from Brett Merrey (Director of Operations) are carried out effectively and efficiently by the
team and himself. David will also be in direct communication with Spotless, ensuring that
all day to day job requests received are completed and delegated to the highest standard.
David has over 30 years of plumbing and gas-fitting experience. Working in a variety of
industries David understands that quality service is critical in such an organization. David
has worked in supervision roles previously and will ensure that KMS employees deliver
reliable and effective solutions to any problem that may arise.
David has experience in a wide variety of industry sectors including, but not limited to,
Mining, Rail Infrastructure, Building and Construction – Domestic and Industrial and
Offshore Oil and Gas. As a qualified plumber and licensed contractor David has an effective
commitment to high quality solutions for your plumbing needs.
Major Clients
Department of Housing – Western Australia
The Department of Housing is an affordable housing provider involved in land development, housing construction
and property management. The work performed by the department contributes to social and economic growth
by delivering quality housing that people can afford and providing people with opportunities to prosper through
home ownership. Western Australian Department of Housing works in close collaboration and partnership with
private, government and not-for-profit sectors to find new ways to increase the supply of affordable housing in WA.
Current targets consist of having at least 20,000 affordable housing opportunities by 2020.
Spotless
Spotless is a large diverse company that remains committed to family values. These values include honesty, respect
and loyalty. Spotless has obtained the maintenance contracts for the Department of Housing from the original
holders Transfield Services. Since taking over the contract, Spotless have maintained over 90,000 homes in public
housing estates.
Spotless are primary stakeholders in all maintenance works for the Western Australian Department of Housing. An
effective relationship with Spotless is crucial to the success of Koorlbardi Maintenance Service.
NANA Group
NANA Australia partners with Australian traditional owner groups and Aboriginal companies to share the lessons
they have learned over 40 years of business experience. NANA Australia serves their clients with a proven success in
engaging local communities, and promoting local hire and economic development. NANA Australia is an effective
bridge between two worlds – Indigenous and Non-Indigenous; business and traditional.
NANA Australia has provided access to the sub-contracting of Department of Housing properties. However NANA
will only be a supporting mechanism and when KMS is able to stand alone NANA will negotiate arrangements so
Spotless and KMS can be in direct business with each other.
4. Taylor Hayward - Chief Executive Officer
Taylor oversees the operation of Koorlbardi Maintenance Service and is a Noongar man
from the Collie and Katanning areas of the state’s South-West. Taylor comes from a trade
background having completed his Electrical and Instrumentation qualifications under an
apprenticeship in the Mining sector. Taylor aims introduce effective policies and procedures
that allow for a safe, inclusive work environment.
Brett Merrey – Director of Operations
Brett will be in charge of all on-site operational aspects of KMS. Brett will be in direct
contact with employees that are on site working at a variety of locations to ensure efficient
and effective work is taking place at all times and that employees are doing the necessary
work that is required by KMS. His aim is to ensure that the organization is running as
smoothly and efficiently as possible, and that the goods and/or services produced meet
client or customer needs.
Noelene Merrey – Chief Financial Officer
Noelene’s role within KMS will be to oversee and manage the key financial aspects of the
organisation. Noelene will lead the team in regards to all communication with financial
institutions and monetary matters and ensure that clear KMS is positioned effectively
and correctly when it comes to dealing all financial matters. Noelene will work directly
with accountants to produce monthly reports so that the management team of KMS are
effectively informed on all financial matters.
Jackson Merrey – HR Advisor
Jacksonconsultswithbusinessunitsonthebroadspectrumofhumanresourcemanagement,
including: workforce planning, organization design, leadership effectiveness, employee and
labour relations, employee engagement, workplace culture, diversity and inclusion. Jackson
will also advise Senior Management on the interpretation and application of corporate
policy, collective agreements, governance and applicable legislation. Jackson currently
studies at Murdoch University in a Bachelor of Commerce, majoring in International
Business
Koorlbardi Maintenance Services
ABN 25 605 101 835
Suite 5, Level 1, 40 Hasler Road, Osborne Park WA 6017
enquiries@kmservices.com.au
Mobile: 0477 444 339