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Knowledge management strategies aim to capture valuable knowledge, deliver it to others, and ensure information can be acted on quickly. For organizations to be successful, they must effectively translate experience into knowledge and transfer knowledge across time and space. Successful knowledge management involves knowledge creation, sharing, and technologies to support these. Benefits include fostering innovation, improving customer service, boosting revenues, enhancing employee retention, and streamlining operations. Challenges are not having business goals, gaining employee support, the dynamic nature of knowledge management, and allowing technology to dictate the process. A variety of tools are used.
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Gunjal, Bhojaraju (2006). Knowledge Management: Why Do We Need It for Corporates. Malaysian Journal of Library & Information Science, 10 (2) Pp. 37-50. ISSN 1394-6234. http://myais.fsktm.um.edu.my/573/
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Km_assignment sims
- 2. Knowledge Management in TCS Pharma Range of strategies and tools that try to capture this valuable knowledge To deliver it to other people who can benefit from it To ensure that information can be acted on swiftly to the firm’s advantage
- 3. Need for KM For organizations and institutes to be successful and competitive today, they need to continually engage in 2 activities Find effective way to translate the institution’s ongoing experience into knowledge Transferring and leveraging companies and institutions knowledge across time and space
- 4. Organization’s perspective in KM Knowledge Creation Knowledge Sharing Successful and Effective Knowledge Management Technologies that can support +
- 5. Benefits of Organization from KM 1. 2. 3. 4. 5. Foster innovation by encouraging the free flow of ideas and thoughts Improve customer service by streamlining response time Boost revenues by getting products and services to market faster Enhance employee retention rates by recognizing the value of employee’s knowledge and rewarding them for it Streamline operations and reduce costs by eliminating redundant or unnecessary processes
- 6. Challenges of KM Not having a specific business goal Getting employees on Board KM is not static Allowing Technology to Dictate KM
- 7. Tools Used