- Kyle Mabin is a technically-minded IT program director with over 20 years of global experience in business process automation, program management, and resource management.
- He has transformed global supply chains and reseller networks by deploying over 100 streamlined business processes and built and operated innovative program management offices spanning 9 countries with annual budgets over $400 million.
- Currently, he works as a consultant helping clients adopt emerging technologies like robotic process automation and improve business operations through process automation.
Becoming an Inclusive Leader - Bernadette Thompson
Kyle Mabin's Resume - IT Program Director with 20+ Years Experience
1. Kyle A. Mabin
Tampa, FL 33607 ▪ kmabin@gmail.com ▪ www.linkedin.com/in/kylemabin ▪ 602.909.1664
_____________________________________________________________________________________________________
Executive Summary
Technically-minded, IT program director with over 20 years’ global experience in business process automation, program
management office formation/governance, complex budgeting and large-group (managers and employees) personnel
resource management. Transformed global supply chain and China reseller network by deploying over 100 newly
streamlined business processes. Built and operated innovative program management offices spanning 9 countries with
annual budgets in excess of $400M. A recognized thought leader who unravels complexities and identifies solutions.
_____________________________________________________________________________________________________
Education, Certifications & Distinctions
Bachelors of Science, Industrial Management and Mechanical Engineering
Undergraduate Studies at the Tepper School of Business, Carnegie-Mellon (University) - Pittsburgh, PA
• Certified [Agile] Scrum Master (CSM)
• Project Management Professional (PMP)
• SAP eBusiness & SAP Systems Architecture
• Software Development Life Cycle (SDLC) Leader
• Lean and Six Sigma (LSS) Black Belt & Instructor
• Robotic Process Automation / Machine Learning
_____________________________________________________________________________________________________
Areas of Expertise
• Program Management Office (PMO) Governance
• Business Process Automation Stewardship
• Agile Scrum & Kanban Deployment Mastery
• Enterprise Level Automation Programs
• Program Monitoring and Reporting
• Department Leadership & People Development
_____________________________________________________________________________________________________
Professional Experience
Director eBusiness & IT / PMO Global Manager / Sr. IT Program Manager
Intel Corporation - Chandler, AZ - Expatriated to: Penang, Malaysia / Manila, Philippines / Bangalore, India
• Loaned by Intel as Business Process Automation Director on a $300M enterprise-wide program. Collaborated with
400 other, multi-national corporations as members of the RosettaNet eBusiness consortium. Worked hands-on
with global resellers such as Tech Data, Avnet, etc. to resolve operating differences, standardize, test and deploy
XML-based product information, ordering, manufacturing, shipping, billing, payment and inventory processes.
• Transformed supply chain management through enterprise-wide program initiatives which reduced the new
product ramp-up timeframe by 50%, reduced order-to-fulfilment lead time by 65% and order-to-delivery time by
50%, all of which resulted in a 3.X increase to customer responsiveness.
• Directed a large IT organization who custom-developed software solutions which optimized microprocessor
performance. Led software solution troubleshooting and User Acceptance Testing with external customers.
Developed high-level technical demonstrations which were presented by Intel VPs at global events such as the
Consumer Electronics Show (CES) in Las Vegas, NV and the coveted Intel Developer Forum in San Francisco, CA.
• Led IT eBusiness Transformation program initiatives, which delivered Business Process Automation solutions using
Machine Learning and Artificial Intelligence through enhanced, XML schema coding and extensive process
mapping. Introduced more affordable, $100K (initially $3M+) business solutions to over 10,000 China resellers.
• Demonstrated “intrapreneurial” and Program Management Office (PMO) leadership. Owned operations, Business
Process Automation, eBusiness development, software/hardware solutions integration, IT regional alignment,
supplier/vendor management & customer relationship management and contract negotiations.
• Directed globally distributed IT teams and delivered award-winning support to Intel’s IT service desk organization.
Expanded and stabilized Intel’s device manufacturing capabilities through improved engineering and team
leadership across the United States, China, Costa Rica, India, Japan, S. Korea, Malaysia, the Philippines and Taiwan.
2. Relevant Accomplishments
• Innovated the integration of Robotics Process Automation (RPA) using Artificial Intelligence and Machine Learning
to transform not only Intel’s entire enterprise, but increasing the overall adoption of emerging technologies.
• Established and led several Program Management Offices (PMOs) opening new businesses and optimizing existing
operations across Intel’s 7,000-person IT department, saving over $300M/yr (year on year).
• Led a $5M technology acquisition negotiation and expatriated as engineering manager building the world’s largest
Pentium® supporting device (Micro-BGA technology) factory in Penang, Malaysia.
• Devised the legal strategy, which influenced the Intel Corporate Legal team to offset a high-profile lawsuit by
inviting the plaintiff to become one of Intel’s chipset contractors supporting critical Pentium® processor demand.
• Restructured Intel’s contracted, assembly manufacturing and eBusiness operations in South Korea, China, Taiwan
& the Philippines, growing the business $175M to $400M/yr while maintaining world-class quality in just 3 years.
Director and Consultant – Technical IT Programs, Global Engineering, & Business Process Automation
kmcØnsult1ng LLC, Tampa, FL (previously Phoenix, AZ)
• Led regional change leadership by educating the corporate C-suite, factory management and all operational
personnel on overall progress using Risk, Agile and Kanban methodologies. Forged relationships with OSHA/EPA
government officials and global equipment supply chain. Facilitated the Executive-Level Steering Committee.
• Expanded an Oregon start-up factory from 40K sq. ft to 80K sq. ft. as a freeze-drying, high-technology construction
program, reporting directly to the United Kingdom-based Chief Operating Officer (COO).
• Unraveled budgeting errors and revealed $800K in financial misappropriations. Combined three, inherited
program budgets into one workable strategy and re-aligned all vendors to newly standardized financial playbook.
• Leveraged my extensive IT software and networking knowledge to enable equipment automation and added
process controls. Enabled and installed software for remote equipment access & computer/smartphone control.
• Engaged government partners, including local & state contacts. Managed alignment to OSHA and EPA regulations.
Relevant Accomplishments
• Significantly improved client’s competitiveness by increasing their overall adoption of emerging technologies.
• Mitigated $2M in ocean freight risks by devising real-time tracking and simple, RYG (Red-Yellow-Green) reporting.
• Saved $200K by partnering closely with key equipment vendors at their facilities in both Denmark and China.
• Avoided OSHA/EPA fines of $10K each by guiding establishment of a Hazardous Chemical Compliance Program.
• Proved IT/Semiconductor management techniques are perfectly adaptable to other industries.
___________________________________________________________________________________________________
Tampa Bay, Florida: Industry Organizations & Volunteering
• Board co-chairperson, LinkedIn Local Tampa – Facilitated Networking
• Planning Committee member, Tampa Bay Agile (Empower Agile Teams)
___________________________________________________________________________________________________
References Available Upon Request