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Part I – Industry related 
Profile of the Organization 
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Human beings have relied on clothing and food to survive ever since they appeared on 
earth. The clothing or textile industry thus began very early in human history. While early people 
used their hands to weave and knit cotton or wool into fabric or cloth, it was not until the late 
18th and early 19th centuries that the Industrial Revolution changed the way of making clothes. 
People started to use various kinds of energy to supply power. Nevertheless, cotton, wool and 
cellulose fibres remained the major raw materials. Since the Second World War, the production 
of synthetic fibres developed by the petrochemical industry has increased tremendously 
After the exclusion of global quota scheme, the textile industry is flourishing at high 
speed. The world is on a new corridor of industrial revolution. Analysts are anticipating more 
expansion with latest technologies in Textile Machineries. The textile machinery manufacturing 
hubs like China, Germany, Italy, Switzerland and India have already jumped in gigantic 
competition to craft and bid best technologies in textile machineries. Demand for sophisticated 
machines that produce high quality cloth is increasing. 
1. TEXTILE INDUSTRY PROFILE 
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1.1 GLOBAL SCENARIO 
The Textile & Clothing trade in the global market is fast changing with the scaling up of 
uses of textiles in diverse areas. Asian countries including India play a dominant role in the 
international trade of the global market. China has the major share in textile and clothing trade in 
the international market etc. Both Bangladesh and Hong Kong have a significant share. 
However, India is still on the back seat. It is reported that Asian counties export most of textile 
and apparel to Europe and North America and USA etc. 
Asian countries are gaining in textile trade due to lower costs compared to African, 
European and South American countries. As per the Global Textile and Apparel Industry: Vision 
2015, World textile and apparel trade is expected to reach US$805bn by 2015 from US$650bn in 
2010. At present few countries like Bangladesh, Thailand, Cambodia, Sri Lanka, Pakistan 
contribute major share in Forex earnings of their country from Textile and Clothing trade, though 
their share in the world market is not very significant.
In the year 1995, WTO had renewed its MFA and adopted Agreement on Textiles and 
Clothing (ATC), which states that all quotas on textile and clothing will be removed among 
WTO member countries. Despite the early onset of the trend towards globalisation in the global 
textile and clothing industry, international trade in the sector was and still is heavily regulated. 
For instance, up to the end of 2004, the WTO Agreement on Textiles and Clothing (ATC), which 
superseded the Multifibre Arrangement (MFA), was in force. Both limited the global trade in 
textiles and clothing by imposing quotas. Although now these have been abolished. However the 
level of exports in textiles from developing countries is increasing even if in the presence of high 
tariffs and quantitative restrictions by economically developed countries. Moreover the role of 
multifunctional textiles, eco-textiles and customized textiles are considered as the future of the 
textile industry. 
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1.2 INDIA TEXTILE INDUSTRY 
Textile industry in India is the second largest employment generator after agriculture. It 
holds the significant status in Indian asset provide. It is the one of the earliest industry come into 
existence in India and it account for more than 50% of total exports. It was predominantly 
unorganized industry even a few years back, but the scenario started changing after the economic 
liberalization of Indian economy in 1991. The opening up of economy gave the much-needed 
thrust to the Indian textile industry, which has now successfully become one of the largest in the 
world. 
India textile industry largely depends upon the textile manufacturing and export. It also 
plays a major role in the economy of the country. India earns about 27% of its total foreign 
exchange through textile exports. Further, the textile industry of India also contributes nearly 
14% of the total industrial production of the country. It also contributes around 3% to the GDP of 
the country. India textile industry is also the largest in the country in terms of employment 
generation. It not only generates jobs in its own industry, but also opens up scopes for the other 
ancillary sectors. India textile industry currently generates employment to more than 35 million 
people. It is also estimated that, the industry will generate 12 million new jobs by the year 2010. 
Indian textile industry can be divided into several segments, some of which can be listed as 
below:
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 Cotton Textiles 
 Silk Textiles 
 Woolen Textiles 
 Readymade Garments 
 Hand-crafted Textiles 
 Jute and Coir 
India textile industry is one of the leading in the world. Currently it is estimated to be around 
US$ 52 billion and is also projected to be around US$ 115 billion by the year 2012. The current 
domestic market of textile in India is expected to be increased to US$ 60 billion by 2012 from 
the current US$ 34.6 billion. The textile export of the country was around US$ 19.14 billion in 
2006-07, which saw a stiff rise to reach US$ 22.13 in 2007-08. The share of exports is also 
expected to increase from 4% to 7% within 2012. 
STRENGTHS 
 Vast textile production capacity 
 Large pool of skilled and cheap work force 
 Entrepreneurial skills 
 Efficient multi-fiber raw material manufacturing capacity 
 Large domestic market 
 Enormous export potential 
 Very low import content 
 Flexible textile manufacturing systems 
WEAKNESSES 
 Increased global competition in the post 2005 trade regime under WTO 
 Imports of cheap textiles from other Asian neighbors 
 Use of outdated manufacturing technology 
 Poor supply chain management 
 Huge unorganized and decentralized sector 
 Govt. Regulations
 High production cost with respect to other Asian competitors 
CURRENT FACTS ON INDIA TEXTILE INDUSTRY 
 India retained its position as world’s second highest cotton producer. 
 Acreage under cotton reduced about 1% during 2008-09. 
 The productivity of cotton which was growing up over the years has decreased in 2008- 
5 
09. 
 Substantial increase of Minimum Support Prices (MSPs). 
 Cotton exports couldn't pick up owing to disparity in domestic and international cotton 
prices. 
 Imports of cotton were limited to shortage in supply of Extra Long staple cottons. 
1.3 TEXTILE INDUSTRY IN KERALA 
The first cotton textiles mill was established in 1883 in Kallai near Kozhikode by P.S 
Santhappa Chettiyar and M. Guptan Namboothiripad, known as Malabar Spinning and Weaving 
Mill. The commercial production was started in 1887. Later in 1976 the mill was taken over by 
Government of Kerala and handled over to Kerala state textiles corporation. The second mill 
presently called Parvathi Mills Ltd. Was started in 1884 by James Darragan, an English man 
using 19 acres of land donated by the Maharaja of Travancore. In 1888, the mill was sold to 
another British industrialist named AT VIN. In 1932 the management was taken over by Kerala 
Textiles Corporation. In April 1974, the mill was nationalized under sick textiles undertaking 
(nationalization) Act and was made a unit of National Textiles Corporation (NTC) Limited 
Bangalore, which is a subsidiary of NTC Delhi. Sitaram Textiles Ltd., another oldest mill was 
established in 1903 as a Private Limited Company. Balarama Iyyer started it. Later due to 
mismanagement and labor trouble, company was liquidated in 1954. 
The factory was gutted down due to fire in 1959 and spinning production was completely 
stopped. The Government of Kerala purchased this unit as a result of liquidation and public 
auction in 1972, with the modest start of these mills, the number of cotton textile mill rose to 31. 
The government of Kerala has announced in state assembly on March 29, 1994, its Willingness
to start 5 more spinning mills, one each of Kazargod, Kozhikode, Trissur, Kottayam and 
Malapuram along with the commissioning of corporative spinning mill at Alappy with a spindle 
capacity of 6000 spindles. 
Cotton textiles industries are concentrated in district of Trissur and Palakkad followed by 
Ernakulum and Kannur. These four districts together account for nearly 3/4th of the spinning 
mills in Kerala. The numbers of existing composite mills are quite low i.e., only four in number, 
its growth during the last 10 years is nil. Due to the unprofitable nature of composite mill, 
Malabar spinning and weaving mill discontinued its weaving operation and concentrated on 
spinning only. Calicut modern spinning mill once turned sick is now taken over by a financially 
sound third party and found earnings before the last, decade. There are 7 cotton textile mills in 
Trissur including one composite mill. Kottayam stands last in the list with only one state owned 
mill. 
There are 16 private mill in Kerala of which 14 are spinning mills and the rest 2 are 
composite mills. The national textile corporation has got under it, 4 spinning mills and 1 
composite mill. The corporate sector owns only 2 spinning mills. In Kerala the Trissur 
corporative spinning mills with an installed spindle capacity of 12,000 spindles is the smallest 
mill followed by Kathayee Cotton Mills Limited with 14,860 spindles. 
Another welcome feature was that a 100% export oriented unit, Past Pin India Ltd. 
Started commercial production at Palakkad. These units are located at Palakkad near Tamilnadu 
border. Another corporative mill, Allepey Corporative spinning mill at Kayamkulam is yet to be 
commissioned. Out of the 31 mills in Kerala, 14 are private sector, 8 under National Textiles 
Corporation, 4 under Corporative Sector and 5 under K.S.T.C. 
2. ORGANIZATIONAL PROFILE 
2.1 INTRODUCTIONS TO ANNA GROUP OF COMPANIES 
More than three decades age in 1968, when Mr.M.C.Jacob founded the Anna Aluminum 
Company, he made a break with the past. Belonging to an affluent family of plantation owners, 
he ventured in to the risk world of manufacturing industry and hoped for the best, while working 
very hard to make his maiden venture to a great success. Today the group is involved in 
manufacturing of aluminum sheets, circles, vessels and utensils, spices, and fabric, school bags, 
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garments and marine exports etc. The ‘Anna’ range vessels and utensils are highly popular in 
domestic market and in the Middle East, U.S.A, Africa, and Australia. The group of turnover is 
around 200 cr. 
Anna-Kitex group is one of the leading industrial groups in the state of Kerala employing 
more than 12,500 personnel for the past 40 years. The group is engaged in the manufacture of 
diverse products like garments, textiles, school bags, travel bags, umbrellas, aluminum utensils, 
kitchen appliances, branded spices, curry powders and ready to eat food which is marketed in the 
famous brands of Kitex, Scooby-day, Anna aluminum, Chackson and Saras. The Anna-Kitex 
group is a pioneer in the fashion industry Anna Group, Where quality - the buzzword - has built 
success. 
Anna range of vessels and utensils are highly popular in the Middle East, USA, Africa 
and Australia. The organization comes under Anna Group are as follows: 
a. Kitex Limited 
b. Anna Aluminum Company (Chackson) 
c. Sara’s spices 
d. Kitex Garments 
e. Scoobeeday products pvt ltd 
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2.2 KITEX LIMITED 
Anna Group’s weaving unit, Kitex Limited was established in 1975. The company is 
engaged in the production of fabrics made of cotton and other blends, grey cloth, bed sheets and 
lungies. Through the years, the company has carved a niche for itself in this highly competitive 
industry with its tradition of world class quality. 
Kitex is engaged in production of fabrics made of cotton and other blends, grey cloth, bed 
sheets and lungies are available in four various types-Executive, Medium Super, Medium and 
Economy all are priced differently. Kitex white gives us an array of white dhothies single as well 
as double. It becomes with streaks of colors and gold to add to the looks our dhothies. We also 
have beautiful and wide range of bed sheets under the label of Sweet Dreams. Through the years 
the company has carved a niche for itself in this highly competitive industry with its tradition of 
world class quality.
Kite has a well-organized production department and is committed to cent percentage 
quality in all the production process. In the production department Kitex has 383 power looms 
and 22 automated loom. There are about 390 workers in the plant. They use both automated and 
power looms in the production process. The annual sales range is in between US $10 million – 
US $50 million. Kitex follows a line organizational structure and their span of management is 
narrow due to this they have the advantage like reinforcing authority relationship by emphasis of 
status given, preventing cross communication etc. Kitex is going in for a major expansion plan to 
augment the production capacity. At the dawn of the new millennium Kitex entered in to the 
luggage and baggage industry under the brand name of scoobeeDay. The Company achieved an 
all time high performance on account of both Revenue and profits. While the Gross revenue 
touched Rs 456 crores which was up by 42% and the PBT went up to Rs 88 crores which went 
up by 100% when compared to last year. This was possible only by the high level of 
modernization, selection of right technology, correct product mix, a concerted efforts by the 
whole team in management, all employees and whole hearted support provided by our banks, 
other financial institutions, esteemed customers and suppliers. Based on the above excellent 
performance and in order to reward the shareholders of the Company at the appropriate time for 
the full support extended by them all these years, Board of Directors is recommending a dividend 
of 100%. The Company has capitalization worth Rs 74 crores as on the year 2013-14 and the 
major portion was utilized for expansion in its Process plant. Major International buyers like 
KOHLS and THE CHILDRENS PLACE also supported the Company by placing new and 
substantial orders with us. The Company now plans to take its performance to next level by 
further modernization, creating new markets in Europe and US by implementing niche products 
using high tech and time saving machinery and devices, improvement in quality of its employee 
by training, research and development. 
The Company has also plans to introduce its own brand in USA in the coming year, and 
the ground work for the same has already commenced, which we expect will bear fruit in the 
following years. The Company was upgraded to A(-) by ICRA during this financial year. The 
Company’s share price at the stock market has touched an all-time high of Rs.111 compared to 
an average of Rs.60 in the previous year. With the order books getting bulkier, Kitex is confident 
that it will become the leading manufacturer in the WORLD, in the INFANTWEAR APPAREL 
SEGMENT by the end of 2015 calendar year. 
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2.3 VITAL STATUS 
Name Kitex Limited 
Address Kizhakkambalam, Aluva 
Registered Kizhakkambalam 
Nature of the incorporation Privet Limited Company 
Nature of Business Manufacturing of cotton textiles & bag 
Nature of Product Industrial Products & Consumer Products 
Brand Name of the Product Kitex 
Total Built up area 16, 50,000 sq.feet, 500 modern looms, 
20million sq.meter of cotton, & cotton Blends. 
Employment potential 1800 
Production Capacity 3,500 sq.per day 
Total Capital Employed Rs 3, 39, 01,060 
Annual Sales Range 200 crores 
Growth Steady 
Founder Sri: M.C.Jacob 
Chairman Mr Bobby.M.Jacob 
Director Mrs: Mini Bobby Jacob 
Managing Director Mr Sabu jacob 
Auditor M/s Kolath & Co 
Banker Federal Bank, ICICI, Canara Bank
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2.4 PRODUCT DETAILS 
2.4.1 LUNGIES 
a. Executive 
Superior quality lungies available in various designs and colors. 
b. MediumSuper 
Comfortable lungies you would love to drape. Available in various designs and color 
combinations. 
c. Medium 
Experience freedom and coolness with Medium range of lungies; comes to you in 
warm colors and in various designs 
d. Economy 
After a hard day’s work, jump into lungi to ease your tension, to sooth your senses 
and to feel relaxed. 
2.4.2 DHOTHIES 
a. Smartline 
White single dhothy with streaks of either dark red or dark blue or dark green 
lines, which can be worn equally at home and outdoors. 
b. Smartline 
Cream color single dhothy with streaks of Gold Jerry lines for special occasions. 
c. Ready wear 
Plain white single dhothy you'll love to drape. The anywhere, anytime wear. 
d. Samrat 
Pure cotton white double dhothy with lines in 5 different colors to choose. 
2.4.3 BED SHEETS 
Following are the types of bed sheets 
a. Sweet dreams 50 
b. Sweet dreams 60 
c. Sweet dreams double sheet
d. Dbl.Side 60 bed sheet + 2 pillow covers 
e. Solitude double sheet 
f. Sweet dreams king knight 
g. Duplex / solitude bed sheets + 2 pillow covers 
h. Soft dreams king size + 2 pillow covers 
i. Sweet dreams DS + 2 pillow covers 
2.4.4 SCOOBEE PRODUCTS 
At the dawn of new millennium the new generation was presented with an innovative school 
bag from Kitex, the main offshoot of Anna Group. ScoobeeDay bags are compactly designed 
with unique features that make it durable, colorful, comfortable and easy to carry. The bag 
features anti strain shoulder padding’s and acupressure buds specially designed to minimize 
the strain on the back and shoulders. 
Following are the types of bags:- 
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a. School Bags 
b. College bags 
c. Kinder garden bags 
2.4.5 TRAWELLDAYBAGS 
The company has ventured into a new segment of bag production as TREWELLDAY bags. 
This wide ranges of luggage and baggage products with latest trends and design and is made 
from imported raw materials. The bags are priced premium and has good market share. The 
price range is from Rs.650/- to Rs.3000/-. The range includes 
a. Trolley bags 
b. Travel bags 
c. Business bags 
d. Lap- top bags 
e. Back- pack bags. 
f. Beauty case bags 
2.4.6 DAGO BERT SHIRTING AND SUITING 
Dago Bert Shirting and Suiting are woven from the finest cotton, using the toughest materials
that are soft to touch when draped on your body. Featuring the most contemporary designs 
along with the latest weaving techniques, Dago Bert Shirting and Suiting are available in 
variety of colors and shades. 
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2.4.7 AGNA AND ADONIS INNER WEAR 
Kitex has made its foray into the untapped lingerie segment with brand names Adonis and 
AGNA. ADONIS-inner wear for men and AGNA- inner wear for ladies, with Anna group 
promise of quality, both comes competitively priced and ensure complete value for money. 
ADONIS a range of refined vests and briefs and AGNA a range of Bras and Panties ensure 
seamless fit and finish. Both brands use specially processed fabric which feels smooth and 
healthy even on the soft skin of newborns. It provides ample space for stretching, bending and 
rigorous exercise without tearing. 
2.5 Competitors of Kitex Ltd 
1. Zodiac clothing Ltd 
2. Page industries 
3. Lovable lingeri ltd 
4. KPR Mills 
5. Pearl Global Ltd 
2.5.1 ZODIAC CLOTHING LTD 
Zodiac - one of the largest shirt companies in the world, designs, manufactures and sells 
quality shirts to the best brands and stores across the globe. The company is in the business of 
men's fashion for the last 58 years and is benchmarked in India for providing discerning 
customers the finest quality clothing.A 300+ crore, vertically integrated, design and marketing 
driven clothing company, Zodiac employs approximately 3500 people in 16 offices and 7 
manufacturing plants located across India, UAE, Germany, USA and U.K. 
2.5.2 PAGE INDUSTRIES 
Page Industries Ltd., located in Bangalore, India are the exclusive licensees of JOCKEY
International Inc. (USA) for manufacture and distribution of the JOCKEY® brand 
Innerwear/Leisurewear for Men and Women in India, Sri Lanka, Bangladesh ,Nepal and UAE. 
Page Industries is also the exclusive licensee of Speedo International Ltd. for the manufacture, 
marketing and distribution of the Speedo brand in India 
The Company was set up in 1994 with the key objective of bringing the world renowned brand 
"JOCKEY®" to India. It commenced operations in the year 1995 with the manufacturing, 
distribution and marketing of Jockey® products. Its promoters, Genomal family, who have 
been associated with JOCKEY International Inc. for 50 years as their sole licensee in the 
Philippines. Page Industries became a public company in March 2007 and is quoted in the 
Bombay Stock Exchange and the National Stock Exchange of India. 
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2.5.3 LOVABLE LINGERI LTD 
The Company, incorporated in the year 1987, is one of India’s leading women’s innerwear 
manufacturers. Our products include brassieres, panties, slips / camisoles, homewear, 
shapewear, foundation garments and sleepwear products. On December 26, 1995, our 
Company was licensed the brand “Lovable” from Lovable World Trading Company, USA. 
Subsequently, by an agreement dated December 23, 2000, the Company acquired the brand 
“Lovable” from Lovable World Trading Company, USA on an exclusive basis for the 
territories of India, Nepal, Sikkim and Bhutan. The innerwear products manufactured under 
the brand “Lovable” cater to the premium segment market in India. 
2.5.4 KPR MILLS 
KPR Mill Limited is one of the largest vertically integrated Apparel manufacturing companies 
in India producing Yarn, Knitted Grey & Dyed Fabric and Readymade Garments.The Yarn 
division has 3, 53,088 spindles with a production capacity of 90,000 MT per annum. With the 
most modern machinery of International Standards, KPR produces Combed, Grey Melange , 
Carded & Compact yarn meant for apparels of world’s Leading Brands. Fabric division is 
equipped with high speed automatic circular knitting machines that can knit 21,000 MT per 
annum of different kinds of fabric. Its Fabric Processing unit has a capacity to process 9,000 
MT per annum with trendsetter ETP.
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2.5.5 PEARL GLOBAL LTD 
A multinational ready to wear apparel business . They currently operate in 6 strategic locations 
& 2 continents, with a turnover of 270 Million USD (Yr. 2010-11), leveraging the strengths of 
each country in creating a strong value for our clients. Pearl Global ltd provides global supply 
chain solutions for the fashion industry Anywhere & Anytime. They have complete control on 
the entire value chain from design & development, manufacturing and sourcing up to pre retail 
services, warehousing & delivering at the customers door step on a call on and call off 
basis.Pearl Global is truly a Multi Country, Multiproduct, Multi continent, Multi Domain 
company which is successful in Integrating multiple cultures values and people therefore being 
truly global. 
2.6 RESEARCH & DEVELOPMENT 
2.6.1 SPECIFIC AREAS IN WHICH R&D CARRIED OUT BY THE COMPANY. 
a) Quality Up gradation 
b) Developing wide range of products 
c) Productivity enhancement 
d) Quality Control Management 
2.6.2 BENEFITS DERIVED AS A RESULT OF THE ABOVE R&D 
a) Increase in production and capacity utilization 
b) Repeat order from customers due to consistency in quality 
2.6.3 FUTURE PLAN OF ACTION 
a) Cost-efficiency in manufacturing operations through better methods and techniques of 
productions 
b) Increasing range of production. 
c) Development of new markets. 
2.7 CORPORATE SOCIAL RESPONSIBILITY 
Making a meaningful difference for the Kitex Group, reaching out to the under 
privileged is ingrained into its ethos and part of its heritage. These values transcend business 
interests and move into grappling with the "quality of life" challenges that under-served 
communities face and work towards making a meaningful difference to them. The Board of 
Directors, Management and all the employees subscribe to the philosophy of ‘compassionate
care’. We believe and act on the philosophy of generosity and compassion, characterized by a 
willingness to build a better society. Kitex vision for CSR, is to transform Kizhakkambalam 
Panchayath into the best among the 978 Panchayaths in the state. In the past year, the 
Company undertook the CSR initiatives at the grassroots level that impacted many lives. 
2.7.1 HEALTH CARE. 
Health and Medical Check-up Camps were conducted, in which about 3800 families 
participated. Free medicines were distributed and follow up medical facilities were extended to 
463 major/minor operations at some of the leading hospitals in the district. 
2.7.2 DRINKING WATER 
Safe drinking water was provided to some of the backward colonies located in and near the 
Kitex factory. Six bore wells were provided in these colonies with provision for water storage 
tanks with a total capacity of 1.02 lakh liters 
2.7.3 HOUSING 
Renovation work for 40 houses located within the backward colonies in Kizhakkambalam 
Panchayath was undertaken and more are under consideration. 
2.7.4 AGRICULTURE 
Participative Farming was undertaken on 300 acres of farmland with the full co-operation of 
farmers in and near the Kitex factory. Multi-crop harvesting was carried out through the year. 
2.7.5 EDUCATION 
At the beginning of school calendar year of 2013, the Kitex Group distributed 2278 bags to 
school children in the backward areas of Ernakulam District with an effort to extend primary 
education to financially backward students. 
2.7.6 FOOD SECURITY PROGRAMME 
Kerala witnessed a heavy monsoon that debilitated life in many areas. During the last 
monsoon, the Kitex Group distributed 65 Tons of food materials which included 
rice,pulsesand cereals to the needy in the food season. This benefit was extended to about 500 
families on a regular basis. 
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2.8 SWOT ANALYSIS OF KITEX LTD 
The basic objectives of SWOT Analysis is to provide a frame work to reflect on the ability to
overcome barriers and to avail of opportunities emerging in the changing environment, the 
diagnosis of strength and weakness can be fruitfully on if the environment factors and market 
conditions are considered always with the internal capabilities. SWOT analysis is important 
tool to find strength, weakness, opportunities and threats. These factors reveal the internal and 
external factors which affects the company. 
Strength, weakness, opportunities and threats are the elements or key factors that influence the 
survival and development of any organization. The followings are the SWOT analysis of Kitex 
Ltd. 
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STRENGTH 
 Largest manufacturer of textile products in Kerala 
 Pioneers in their segment as a brand 
 Effective distribution channel 
 Products are benchmark for other company 
 Better employee-employer relationship 
 No trade union 
 ISO certification 
 Highest market share for lungies. 
WEAKNESS 
 Lack of modern weaving machines and quality checking machines 
 Huge variations in the incentives with change in season 
 The organization does not have any ERP in place. 
 Non utilization of full capacity. 
 Less usage of modern ways of transaction 
 Market Share of Dhotis and School bags on a lower side.
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OPPORTUNITIES 
 India with a large cotton cultivation has a great scope in textile market 
 Growing market demand about 15-20% per annum 
 Increase opportunities in export market due to globalization 
 Availability of land for expansion 
 Scope of expansion to rural areas. 
THREATS 
 Sales of some products depend up on seasons 
 Presence of reputed competitors in the market 
 Kitex faces a great threat from China in the textile market 
 Efficiency is low with the use of old machineries 
 Medium market coverage 
 The change of style is very frequent in textile industry.
Part II –A Structural – 
functional analysis of the 
Organization 
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19 
ORGANIZATIONAL STRUCTURE 
GM 
Chart 1 
PRODUCTION 
MANAGER 
QUALITY 
MANAGER 
PURCHASE 
MANAGER 
STORE 
MANAGER 
DGM 
FINANCE 
DGM 
MARKETING 
HR 
MANAGER 
SUPER 
VISOR 
FOREMAN 
WORKE 
RS 
QUALITY 
INSPECTOR 
ASSISTANT 
INSPECTOR 
CHECKER 
PURCHASE 
OFFICER 
OTHER 
STAFFS 
STORE IN 
CHARGE 
SECURITY 
ASSISTANT 
ACC. MNG 
OFFICER 
EXECUTIVE 
OTHER 
STAFFS 
ASSISTANT 
MANAGER 
SALES 
OTHER 
STAFF 
ASSISTANT 
MANAGER 
WELFARE 
OFFICER 
OTHER 
STAFFS 
CHAIRMAN
Kitex Ltd follows the line or military organizational structure. Managing Director is 
the top level, other functional managers followed by him. The span of management in the 
organization is narrow span. The main advantage of this type of control is that close 
supervision, clear chain of command, and close control and fast communication between 
subordinates and supervisors. The model of the organization design is mechanistic model. 
An efficient management system plays a dominant role in the success of all business 
units. It is this section that declares the levels of output, its product in pattern, pricing 
technique, marketing style and even the mode of conduct to its executives. Managing director 
who are the representatives of the shareholders take the important decisions of the group 
concerns. They perform strategic planning and policy making functions of Kitex ltd. For their 
help General Manager, top executives of the company management are appointed. General 
manager is responsible for the smooth, efficient and productive functioning of the units from 
the production to the marketing. The middle level management comprises of production 
manager, marketing manager, financial manager, personnel manager and purchase manager, 
and store manager and quality controller. 
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Average Qualification of Employees 
a. Top Level: Professionally qualified having sufficient industry experience. 
b. Middle Level: Graduation and above with experience in the relevant areas (both 
technical and managerial) 
c. Junior Level / First line management: Diplomas / industrial training certification in the 
textile industry and experience. 
3. FUNCTIONAL DEPARTMENTS 
3.1 LINE FUNCTIONS 
3.1.1 FINANCE DEPARTMENT
Chart 3.1 showing the structure of Finance Department 
Deputy General Manager 
Finance 
Finance Manager 
Accounts officer- Taxation Accounts officer- General 
Accounts executives Accounts executives 
The finance department is headed by the general manager having sufficient industry 
experience in the field of finance, taxation, company law and financial management. Finance 
is the life blood of business. Finance department consists of all the managerial activities of 
raising funds and effective utilization. Finance department lies in the decision making area of 
investment, finance and dividend. Recruitment and promotion in production are the activities 
of H.R. department, but the payment of wages, salaries and other benefits are done by the 
finance department. Finance department in Kitex Limited is headed by the finance manager. 
He decides from when and where to acquire funds, to meet firm’s investment needs. He should 
determine the proportion of debt to equity. The finance should strive to achieve the optimum 
capital structure for the organization. 
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Major Functions of Finance Department 
1) Recording of the day today transactions- accounting. 
2) Preparation of various statements regarding stock, receivables etc., which are to be 
submitted to various authorities like bankers, insurers etc. 
3) Planning and controlling of the expenses/ funds for productions. 
4) Approving and making payments to different parties creditors/ suppliers. 
5) Receiving payments from customers/dealers in specified time.
6) Raising short term loans/credit from banks and other financial institutions. 
7) Preparation of sales budget/revenue budgets and expenditure budget on a quarterly 
22 
basis 
8) Preparation and maintenance of costing records. 
9) Preparation of fund flow and cash flow statements for every month. 
10) Timely preparation and filing of financial records. 
11) Preparing and filing of quarterly and final income tax returns. 
12) Preparation/implementation of cost reduction and cost control programs. 
In addition to the above mentioned work the following reports are prepared by the following 
department. 
a) Annual report containing past performance, current financial figures, profit/loss A/C, 
Balance sheet and other financial statements. 
b) Half yearly & quarterly report. 
c) Monthly report to top management on financial performance of the company including 
Sales achieved, production achieved and profit generated. 
d) Conduct and Co-ordination of internal and statutory audits. 
e) Perpetual stock verification & asset verification. 
f) Investment analysis/ feasibility studies in production supply order received contracts 
etc. 
The finance manager is responsible for maintaining funds at an optimum level. Care is taken to 
see that working capital never gets blocked anywhere at any time. The company meets 
working capital requirements usually by bank overdrafts and other short term loans on the 
security of stock of finished goods.
The company has a total investment of Rs.5 crore and annual turnover of around 114.5crore 
from the sale of grey fabric and finished products. 
Year ended 31st March, 2014 
(Rs in lakhs) 
23 
Year ended 31st March, 
2013 
(Rs in lakhs) 
Total Income 45555.36 32100.85 
Profit before Depreciation 9786.53 5266.21 
Profit before Tax 8818.53 4404.08 
Profit After Tax 5736.88 2937.68 
Transfer to General Reserve 600.00 300.00 
Table 3.1 
PERFORMANCE REVIEW 
Kitex achieved an all time high performance both in turnover and its profits. The Gross 
revenues touched Rs.455.55 crores which is 42% more than last year and the Profit before 
depreciation and taxes recorded was Rs.97.87Crores which is also up by 86% as compared to 
previous year. Your company coupled high level of modernization with,concentrated efforts of 
both Management and employees, the whole hearted support of Banks, suppliers and 
customers to attain these levels of performance. The earnings per equity share (of face value 
Re. 1)for the year increased to Rs.12.08 from Rs.6.18 for the previous year. 
DIVIDEND 
Company recommend a dividend of 100% (One Rupee per Share of face value Re1/-) for the 
year, (as against 80% for the previous year ended 31st March, 2013), subject to the approval of 
the shareholders at the ensuing Annual General Meeting. An amount of Rs.6.00 crores has 
been transferred to General Reserve as per the existing provisions of Companies Act 2013 read 
with Companies Act, 1956 and rules thereunder. 
CAPITAL EXPENDITURE 
As at 31st March 2014 the gross fixed assets stood at Rs.23739.64 lakhs and net fixed assets 
Rs.18120.61 lakhs. Additions during the year amounted to Rs.7363.99 lakhs, which include 
addition to land and building for Rs.248.98 lakhs, plant & machinery and other assets
Deputy General Manager 
Production 
Packaging Supervisor Quality Control Officer 
Shift in Charge Supervisor 
Workers 
24 
amounting to Rs.7115.01 lakhs. 
FOREIGN EXCHANGE EARNINGS AND OUTGO 
2013 - 14 (Rs in lakhs) 2012 - 13 (Rs in lakhs) 
Earnings on account of Exports 32623.58 24808.90 
Outgo on account of Import 
9450.21 2805.48 
& Expenditure 
Table 3.2 
3.1.2 PRODUCTION DEPARTMENT 
Chart 3.2 showing the structure of Production Department 
Packers 
Assistant Checkers 
Production is the process by which raw materials and other inputs are converted into finished 
products. The core of a production department is its conversion sub- department wherein 
workers. Materials and machines are used to convert input into products and services. This 
process of conversion is the heart of production function and is present in some form in all 
organizations. New manufacturing processes are being introduced and existing ones are being 
developed further for more improvement. Improvements in quality of products can be 
achieved with a proper design that takes into consideration the products functional
requirements and its manufacturing aspects. The design process which takes proper care of 
manufacturing process would be the ideal ones as it ensure a better product being made 
available at economical cost. Production manager in Kitex is also known as weaving master. 
In Kitex the plant layout followed is product layout which is also known as straight line layout. 
It involves the arrangement of machines in a straight line. It has many advantages like low cost 
of material handling, there will be product standardization. The company has a production of 
about 18000 meters of grey cloth per day. 
25 
Functions of Production Department 
 Design of the product 
 Design of the production system 
 Production planning and control 
 Selection of location 
 Layout of plant 
 Selection of plant and equipment 
 Research and development 
The products manufactured by the company are industrial goods and consumer durable goods. 
85% of the goods (grey cloths) are sold as such to other company or production units in the 
textile industry where the same are converted into useful consumer durable textiles or 
garments. 15% of the grey cloths manufactured by the company is converted into lungis, 
dhoties, mulls and bed sheets. The conversion is done by various units at Coimbatore. The 
conversion process includes bleaching, dying, re-sizeing, printing etc. After the work is done, 
different varieties of goods are recollected, quality checked, packed and marketed by the 
company. 
Production Capacity Utilization and Modernization 
The production department or factory has installed capacity of 383 power looms. 100% 
capacity is utilized for production. In Addition to the power looms, the company has installed
22 modern looms. It is called sulzer looms. This is imported from Switzerland. The advantage 
of these looms is high speed and more production than power looms. It is fully automated and 
also high quality of goods is produced with the use of less manpower. The clothes produced by 
modern looms have more width than those produced by power looms. 
Modern sulzer looms are operated by highly qualified and highly experienced personnel. They 
are hired from other textile mills and are paid well. Other workers work under the supervision 
of these experienced workers. Ordinary power looms require 2 persons per loom whereas two 
modern looms require only one person. This means that by the use of modern looms plenty of 
labor expenses can be saved. Ordinary looms are also in the process of modernization and 
automation. & 5% of the modernization work is completed. 
26 
Shifts 
The company is undertaking production on job order basis. The production department 
functions in 3 shifts: 
1. 8 am to 4:30 pm 
2. 4:30 pm to 1:30 am 
3. 1:30 am to 8am. 
Raw Materials Used 
100% cotton yarn of different specification for different quality of grey cloth form the major 
raw materials used in production. The other raw materials are sizing chemicals, starch and 
adhesives. All these form direct materials for production. Indirect materials consist of different 
consumable stores, spares and cleaning chemicals. 
The company never faced any raw material shortage. This is due to the efficient supply chain 
management. Scientific estimation of raw materials requirements and timely procurement of 
raw materials. The purchase department plays an active role in the effective and timely 
procurement of raw materials.
Wrapping 
Sizing 
Pirn Winding 
Beam Drawing 
Weaving 
Checking 
Rechecking 
Folding 
Recounting 
Grading & Sorting 
Bailing 
27 
PRODUCTION PROCESS 
Chart 3.3 
There are two types of process in the textile industry- Weaving and Spinning. We can see that 
yarns of various counts are manufactured. Weaving process consists of the manufacturing pure 
cotton grey cloth from cotton yarn. In Kitex Limited, weaving is the main process. Output is 
100% pure cotton grey cloth, which is manufactured from the textile industry. In Kitex, 85%
of the sales come from the sale of lungis, mull, bed sheets, dhothies prepared from cotton gre 
clyoth. 
28 
Production Process 
The basic step in production process is the selection of good quality raw materials. This 
selection is done with the help of both production and purchase managers. Kitex use corn type 
of yarn for weaving because of its reliability. In Kitex 560 cones are re-arranged at the same 
time. The following are the processes in Kitex; 
1. Wrapping 
Suitable beams are selected and by using the Wrapping machines, all sorts of impurities 
present in the raw materials are removed. 
2. Sizing 
It is the process of strengthening the warp beam suitable for loom. This is done by using the 
chemical mix which consists of Alp anole, water and other chemicals. 
3. Pirn Winding 
Rearranging the available yarn that is suitable for loom is done in this process. This is done 
with the Pirn Winding machine. 
4. Beam Drawing 
It is the process of interconnecting the dropper, heels, reed etc. to the loom. This is done for 
making designs, arranging space between warp and weft. 
Weaving process begins after the end of these four processes. 
5. Weaving 
It is the process of interlacement of wrap and weft threads. After starting the process the 
supervisors of concerned shifts checks the process. Weaving master and production manager 
checks the process. In new sized clothes, weaving master, shift in charge, shift supervisor 
directly watch test weaving. If any defect occurs during the process and is repeated then the
purchase department will be informed and after quality check, the sample will be rejected. For 
weaving, Kitex uses 360 Simco Power Looms and 25 Automatic suzzler looms. The 
peculiarity of the former is that it is shuttle loom and the latter is shuttle less loom. 
29 
6. Quality Check 
Quality checking is functioning under the production department. One Quality Control Officer 
and checker are there to check and see that proper quality is maintained. There are two types of 
checking, they are; 
a) First Piece Inspection 
In every 30-100 meters of cloth produced. The quality checking unit collects a sample of cloth 
and checks. If any type of defects occurs, then the Quality Control Officer reports to the shift-in- 
charge. This is an immediate feedback of the production process. 
b) Checking 
Checkers checks the cloth. They mend the defects by prescribing the suitable corrections and 
maintenances. 
There are two types of products produced in Kitex, industrial products and consumable 
products. Industrial products like grey cloth are sold to various garments manufacturers in 
Mumbai, Bengaluru etc. Consumable products like mulls, bed covers, dhothies etc. are sold in 
domestic as well as national markets and also in some international markets. 
Production of grey cloth is done on the basis of order. If the order quantity is less, then the 
department concentrates on consumer products such as lungis, dhothies etc. productivity 
depends on the type of cloth, duration of process, quantity produced and other factors. The 
budgeted production is 20000 meters of grey cloth per day but the actual production is only 
18000 meters. The various factors which disables the unit from achieving budgeted production 
are; 
i) Failure in power supply 
ii) Unexpected breakdown in looms.
To overcome these factors, the factory is provided with 200kv diesel generators and a well-equipped 
maintenance department with efficient electrical and mechanical engineers. Unit 
follows preventive maintenance mechanism. It has necessary tools and equipments, it replaces 
worn out parts, lubricates the machinery on time and regularly checks its working. 
30 
7. Folding 
After classification the fabric is folded by a folding machine and the meter age is counted and 
marked 
8. Recounting 
The counted meter age is again recounted and assured. Then the fabric is sealed. 
9. Grading and Sorting 
In the grading department, the following operations are carried out- sorting/grading of grey 
clothes and checking all technical conditions stipulated for fabrics of each style are strictly 
satisfied. At the same time the piece length is measured and the production of fabrics per shift 
is registered by cleaning the fabrics from fluff, thread ends, knots and tags by putting a speed 
mark with a pen on the ends of the fabric piece indicating the fabric style, measure and grade. 
10. Bailing (Packing) 
The sorted fabric is packed in the bailed condition under the supervision on the basis of 
quality. The standard packing size of one ball contains 1000 meters. For bailing, the company 
has bailing process, which is efficient. After packing, the manufactured cloth is send to the 
Kitex Plant in Coimbatore where many value addition processes are done on the cloth and 
after making it ready for sales, they are sent back. 
TOTAL QUALITY MANAGEMENT 
The company has ISO certification. The company has given different equipment and 
mechanism to ensure quality at different stage of production. It aims at maximum quality at 
minimum cost. The management practice followed in Kitex, which is indeed innovative is the
practice of Total Quality Management. Total Quality Management journey started at Anna 
Group on 6th June 2005. It is a long journey towards success. Quality means 100% quality in 
speech, people, work, disciplines, surroundings, products etc. the company introduced 5 ‘S’ 
techniques for good housekeeping, as a part of TQM. 5’S’ technique is a Japanese technique. It 
helps the company to, 
31 
 Improve productivity 
 Save time 
 Solve space constraints 
 Improve morale of employees 
5 S Techniques 
1. SERI (SORTING) 
 Segregate required, useable, re-workable and absolute items. 
 Disposing unwanted items. 
 Clearing off walkways. 
(One picture is worth more than a 1000 words) 
2. SEITON(SYSTEMATIZING) 
 Use of labels and color codes for easy identification. 
 Use of index for files, records, drawings etc. to facilitate retrieve ability. 
 Plan storage with accessibility. 
(A place for everything and everything in its place) 
3. SEISO(SHINING) 
 Inspect and clean the supply lines, go downs, scrap yards and gardens.
 Clean up workplace, machines and tools after use. 
 Identify root causes of loud noise, vibration, heat buildup in the equipment and take 
remedial action. 
32 
(Spic and span leads to zero break down) 
4. SEIKETSU(STANDARDIZING) 
 Developing standards. 
 Establishing check procedure. 
 Create visual controls. 
 Devise ways and means to expose problems. 
(Action speaks louder than words) 
5. SHITSUKE(SELF DISCIPLINE) 
 Developing action plan for maintaining the set standards. 
 Give unambiguous advice/instruction to your work associates. 
 Carry on 5’S’ activities as a matter of habit and enthuse its practice. 
(Be a self-starter) 
POLLUTION CONTROL 
The company doesn’t have any pollutant products or bye products. The only pollutant 
may be cotton particles that may get spread in the loom shed. To prevent this, the factory is 
having sufficient humidifier to help the cotton particles settle on the ground. In addition to 
this, the factory and premises are cleaned on a regular basis. The sound of weaving mills is 
also causes pollution. The company provides sound deafening materials to the workers to 
protect their ear drums.
33 
RESEARCH & DEVELOPMENT 
1. SPECIFIC AREAS IN WHICH R&D CARRIED OUT BY THE COMPANY. 
a) Quality Up gradation 
b) Developing wide range of products 
c) Productivity enhancement 
d) Quality Control Management 
2. BENEFITS DERIVED AS A RESULT OF THE ABOVE R&D 
a) Increase in production and capacity utilization 
b) Repeat order from customers due to consistency in quality 
3. FUTURE PLAN OF ACTION 
a) Cost-efficiency in manufacturing operations through better methods and techniques of 
productions 
b) Increasing range of production. 
c) Development of new markets. 
3.1.3 PURCHASE DEPARTMENT 
Chart 3.4 showing the structure of Purchase Department 
Deputy General Manager- Purchase & Maintenance 
Purchase Manager 
Stores Manager 
Store Assistants 
Purchasing Executives
Kitex have an effective purchase department and its functions are to procure 
materials, machines, and tools etc., at the right quality and quantity at the right time. The firm 
has a centralized department structure which is headed by Purchase Manager, assisted by two 
Purchase Officers and Purchase Assistants. The Purchase Manager has to report to the General 
Manager and Managing Director. Its objectives are to make continuous availability of raw 
materials and to make purchase competitive and wise at most economic price, to develop 
alternative source of supply, to serve as information center on material knowledge relating to 
price, source of supply, and mode of delivery etc. The purchase department has to purchase 
good quality of materials to have a minimum possible wastage of materials and loss in 
production. Purchasing is the most important function of materials management and starts at 
the moment an order is placed, for the purchase of materials a substantial part of the 
companies finance is committed , which affects the cash flow position of the company. 
OBJECTIVES OF PURCHASE DEPARTMENT 
 To make a continuous availability of materials so that there may be 
uninterrupted flow of materials for production. 
 To make purchase competitively and wish at the most economic prices 
 To make the purchase in reasonable qualities and to keep investment in 
34 
materials at minimum. 
 To develop relationship with supplier, which will ensure the best supply of 
materials. 
 To purchase proper quality of materials to have minimum possible wastage 
of material and loss of production. 
MATERIALS PURCHASED 
The following are the major items of materials purchased by the company: 
 100% of cotton yarn of different specification. 
 Sizing chemicals :- Tapioca starch and Adhesives
35 
 100m spares. 
 Electrical equipment and accessories 
 Packing materials and office stationary 
PURCHASE PROCEDURE 
(1) Purchase Indent:- 
Indenter raise materials requisition note to stores department. If not available stores 
department issues purchase requisition to purchase department and is documented in purchase 
department. 
(2) Enquiry:- 
Purchase department sends enquiries to appropriate vendors on receipt of indent and they in 
turn send quotations. 
(3) Receiving Quotations:- 
Quotations are checked by the managers of purchase and finance department and they check 
the appropriate quotations. 
(4) Preparation Of Competitive statements:- 
Quotations are better tabulated a purchase department prepare the comparative statement and 
send to intender. 
(5) Approval:- 
After studying all the details and analyzing the decisions relating to approval is taken by the 
finance department. 
(6) Issuing Purchase Order:- 
The purchasing order is given relates to the needed quantity to the respective suppliers. 
(7) Receiving And Inspection Of the Materials:-
After receiving the materials ordered, they are inspected to ensure the quantity of the 
Deputy General Manager 
Human Resources 
Deputy H.R. Manager H.R. Assistant 
Senior H.R. Officer Executives Executives 
36 
materials received. 
(8) Checking and Passing of Bills:- 
The materials are checked to see the quality of materials and the bills are passed for 
payments. Before fixing the contracts for purchase, price variation clauses are included in 
terms and conditions of purchase. 
Factors Considering While Selecting Suppliers 
 Manufacturing capacity 
 Reliability of suppliers 
 Financial conditions of suppliers 
 Price quoted 
 Quantity for which price quoted is applicable 
 Terms of payment and delivery 
3.2 STAFF FUNCTION 
3.2.1 HUMAN RESOURCES DEPARTMENT 
Chart 3.5 
Executives
Now-a-days human resources are considered as one of the important assets of an organization. 
Every successful company needs great people to make recruitment and retention. Companies 
must find, new ways to engage the knowledge, experience and talents of employees to find the 
hidden value to achieve strategic goals. 
Kitex Ltd has a good human resource department and it maintains good relations 
with the employees. This helped the company to achieve tremendous growth. All the employee 
related activities are managed by this department. 
37 
Working time: 9 am to 5 pm 
Saturday : 9 am to 4 pm 
Functions 
The main functions / role of personnel & Administrative Manager 
i) Advisory Role Industrial Psychology and Sociology 
ii) Operative and Service role 
iii) Conciliators role 
iv) Specialist advisory role 
Or 
i) Formulation of HRD functions and suggesting the HRD needs of the organization 
ii) To find out ways and means of implementation of HRD function 
iii) Monitoring the HRD activities of the organization 
iv) Total commitment towards implementation of HRD 
HRD DEPARTMENT OF THE COMPANY IS BASED ON THREE ASPECTS; 
a. Competency Building 
This is usually done by three ways like, improving the knowledge of employees and 
creating the right attitude in the mind of them. For this they will be given training and
38 
development programs. 
b. Culture Building 
It is having a great importance, as right culture will create employee satisfaction. Every 
employee of KITEX LIMITED loves to work in the organization because of good g culture 
prevailing in the organization. Culture mainly indicates the good attitude towards 
employees and vice versa. 
c. Motivation Building 
Enhancing the motivation of employees and thus enabling the organization to achieve its 
goals is another inevitable function of this department. The employees are being motivated 
by providing various monetary benefits and also morale boost like promotion etc. Industrial 
relations are yet another major area coming under HRD department. And also good 
relationships are maintained within the organization. 
The Activities Normally Associated with This Department are: 
(I) HR Planning 
Human Resource Planning is understood as the processing of forecasting an organization’s 
future demand for, and supply, of the right type of people in the right number. In Kitex Ltd, 
the concerned department is always updating the list of people. (After all the preliminary 
formalities). 
The Importance of Human Resource Planning 
a. Future Personnel needs 
b. Coping with changes 
c. Creating highly talented personnel 
d. Protection of weaker sections 
e. International strategies 
f. Foundation of personnel function
39 
g. Resistance to change and move 
(II) Recruitment 
Recruitment is a process of searching for and obtaining applicants for 
jobs from among whom the right candidate can be selected. Recruitment 
process is done after the job analysis and job design which specifies the taste and duties of job 
and qualification expected from the respective jobholder. 
In Kitex Ltd the Personnel department has a clear-cut recruitment planning. For this 
they give advertisement in newspapers and other media. After collecting all applications, 
departments sorts this applications and call up the right candidates for interview. 
This process comprises of 5 interrelated stages. They are (i) Planning (ii) Strategy 
development (iii) Searching (iv) Screening (v) Evaluation and Control. Also internal 
recruitment is taking place in Kitex Ltd. This includes present employee, referrals, former 
employees, and former applicants. 
For the recruitment of office staff and managerial personnel, external sources like 
advertisement in newspapers, employment weeklies etc., are used. Other sources are 
advertisement in company’s website, campus recruitment, employee reference and resumes of 
the candidates which the company passes, while selecting weaver trainees and helpers, 
qualification along with sufficient experience in the industry is also required. They can directly 
appear for interview. Sometimes selection order is on the basis of recommendation from 
known persons. For skilled jobs like fitter, electrician, carpenter, instrument technician etc., 
information is passed through advertisement. For this experience in the respective field is a 
good advantage. 
(III) Interview and Selection 
After screening test the candidates are called for an interview. For the post of Office Staff and 
managerial position a written test is also conducted. For managerial positions various other 
tests are also conducted with the help of experts in the field. The short listed candidates are 
then interviewed. The interview panel consists of M.D, General Manager, Department head 
and Administration Manager.
For the post of workman, interview selection is conducted usually on second Saturdays. The 
Organization conducts walk-ins and written tests in all major towns in Kerala and inside the 
organizations. 
40 
(IV) Probationary Period 
After the selection process the selected supervisory and managerial position holders have to 
undergo a probation period of 6 months. During this period monthly evaluation is done on the 
basis of the following criteria. 
1. Professional knowledge 
2. Promptness 
3. Dependability 
4. Attitude towards supervisors 
5. Attitude towards co-workers 
6. Leadership and initiative qualities 
7. Attendance and punctuality 
8. General Ability 
Grades are given, like satisfactory, unsatisfactory, outstanding and good. If a candidate gets 
an unsatisfactory grade in consecutive months, he will be eliminated before the termination of 
the probationary period. Confirmation is done only after the probationary period. 
(V) Training and Development 
Training and Development refers to the imparting of specific skills, ability 
and knowledge to an employee. Successful candidates placed on the job need training to 
perform their duties effectively. For the weaver trainees, the period is one year. 
During the training period the trainers are given training in communication 
skills, spoken English (how to face an interview) etc., on addition to the technical training.
Training program is conducted by the Kitex community college. 
The company also conducts the job training program. Training program 
includes morning and afternoon sections. The morning section (batch wise) theory classes are 
given and in the afternoon section. Training program is conducted from 9 am to 5 pm. The 
major curriculum involves personality development, technical program, communication 
development etc. During the training period food and accommodation are provided by the 
company. 
After successfully completing the training program certificates are awarded to 
the candidate. The key to the good employee relations program is the communication channel 
that gives the employee access important information and an opportunity to express his ideas 
and feelings. The supervisors are familiar with employment policies and the employees are 
aware of their rights, this leads to lesson for misunderstanding. 
41 
(VI) Performance Appraisal 
Yearly evaluation of performance is done for the employees. The evaluation 
criteria for the managerial and supervisory levels are; 
1) Conceptual skills, ability to 
a) Anticipate 
b) Plan with imagination 
c) Innovation 
d) Creativity 
2) Decision making skills, ability to 
a) Analyze 
b) Solve problem 
3) HR- Skills - ability to
42 
a) Motivate 
b) Communicate 
c) To build team spirit 
4) Organizational Skills - ability to 
a) Organize own work 
b) Organize others work 
c) Delegate and control 
5) Personal Characteristics 
a) Grasp 
b) Initiative and intelligence 
c) Fairness in dealings 
d) Adaptability 
e) Reactions to discipline 
6) Job Ability 
a) Knowledge of his job 
b) Attitude towards work 
c) Willingness 
d) Job performance 
7) Integrity and Honesty 
a) Honest 
b) Determination
Criteria for yearly evaluation of employees up to the supervisory level. 
1) Knowledge and accuracy of work 
2) Attitude towards work 
3) Ability to organize, plan and access/ guide juniors 
43 
4) Performance 
5) Dependability and integrity 
6) Drive and Leadership 
7) 
(VII) Employee Remuneration 
Remuneration of employee occupies an important place. Remuneration is the 
compensation; an employee receives in return for his or her contribution to the organization. In 
Kitex Ltd, the organization provides all the remuneration insisted as per the Company’s Act, 
1956. This comprise, 
 Wages and Salary 
 Incentive 
 Non-monetary benefits 
 Perquisites 
(VIII) Wages and Salary 
The company follows time rate system and piece rate system. The workers involved in 
production of Grieg cloth are compensated according to the number of pieces of cloth 
produced. Other plant workers are compensated as per the time spent by them in the plant. 
(Packers etc...) For the office employees, salary is paid along with a pay slip, which contains
the details of the pay. At the time when the employee receives the salary, he should sign on the 
copy of pay slip and it is filed in the department.The compensation package consists of basic 
pay + DA + HRA + Conveyance+ Children’s education allowance. 
44 
Incentive 
Besides the above package, the employee will get other incentives like production 
incentive, Sunday-Monday incentive etc. 
(IX) Employee Welfare Measure 
In India labor welfare measures can be divided into statutory welfare measure and 
non-statutory or voluntary welfare measure. 
A) Statutory Welfare Measures 
1) Accident Benefits 
If the employee, who is covered under the employee’s state insurance scheme 
(ESI), face an accident during the work, he will be paid benefits, as per ESI scheme. 
If the employee is no covered under the ESI, the company will meet all expenses 
and grant him special leave in case of any accident. They will also get benefit from the group 
accident policy, taken by the company. 
2) Annual Bonus 
The company pays annual bonus to its employees based on the company’s 
performance in the previous year. 
3) Canteen 
The company has separate canteen for male and female employees. For 
drinking water, water coolers are installed in the company, wherever necessary. For the hostel 
and canteen facility they provide, they charge an amount of Rs.400 each month. 
4) Gratuity
Kitex Ltd. maintains a gratuity scheme for its employees who have completed 
5 years of experience including the training period. 
45 
B) Voluntary Welfare Measures 
i) Attendance bonus 
ii) Uniform allowance 
iii) Children’s education allowance 
iv) Free tea and coffee for office staff 
v) Funeral expenses on the death of family members of the employees 
vi) Saving scheme for the employees 
vii) Stands as a guarantee for the employees to buy vehicles and households on hire 
purchase 
viii) Leave: Earned leave for 15 days is granted to the employees. Maternity leave 
for 12 weeks is also granted to the female employees 
ix) Free accommodation is also granted to the female employees. 
X) Industrial Relations 
Industrial relation is concerned with the relationship between management and 
workers. In Kitex Ltd. and all other Anna Group of Companies the management is very 
conscious about maintaining good industrial relations between management and workers and 
the role of regulatory mechanism helps in resolving any industrial dispute. 
XII) Promotion 
Promotion activities contribute to employee satisfaction and motivation. If 
mishandled it leads to discontent, frustration, and skepticism among employees and culminates 
in a high rate of labor turnover. In Kitex Ltd. within the limitation the personal department 
lays down a sound promotional policy and ensures its implementation.
46 
XIII) Transfer 
Transfer involves a change in the job (accompanied by change in the place of the job) 
of an employee without change in responsibilities or remuneration. For employees satisfaction 
the personnel and administration department provide job rotation. 
XIV) Separation 
Layoffs, resignation and dismissals separate employees from their employer. 
Separations are painful to both the parties and should therefore be administrated carefully. 
They are: 
 Layoffs – Temporary separation 
 Resignation- Termination of employment at the instance of the employer 
 Dismissal or discharge – Termination due to excessive absenteeism, serious 
misconduct, false qualification statement, theft of company property. 
XV) Hostel 
In Kitex Ltd, organization provides separate hostel facility for the ladies and gents. It 
includes canteen, accommodation and entertainment facility in common hall (television). For 
the purpose of administration of ladies hostel, organization has appointed a hostel warden and 
two assistant wardens and hostel staff. In every weekend the administration manager or 
personal officer visits and check the facilities and functions of the hostel. Also annual day 
celebrations are conducted for the employees. 
XVI) Security 
For the security and disciple in Kitex Ltd., the organization provides security officers 
and a security staff. The main function of the security officer is to check the baggage and 
carrier coming to the organization and the products delivery items from the package section. 
They marks the quantity of the products coming in and going out, place, time etc
3.2.2 MARKETING AND ADMINISTRATION DEPARTMENT 
Chart 3.6 showing the structure of Marketing and Administration Department 
Deputy General Manager - Marketing 
Administration Manager Manager- E-commerce 
Marketing 
Marketing is the activity through which a company is able to find out its potential 
customers and sell out its products and involves the integration of a number of activities 
starting from conception of products and its profitable selling and consumption. Even if a 
company is able to produce a large quantities of goods but not able to market them, the firm 
cannot survive for long. Main purpose of business is to create customer and the various 
processes involved in finding out customers and knowing their needs and wants and placing 
goods in their hands is known as marketing process. 
MARKETING DEPARTMENT OF KITEX 
Marketing Department of Kitex is very efficient, it scans the environment, analysis 
marketing opportunities, designs marketing strategy, implementing and controlling marketing 
functions. It employs direct marketing strategy, avoiding intermediaries. Kitex enjoys large 
47 
Marketing Manager 
Administration 
Executives Office Executives 
Assistant Manager 
Marketing Executives 
Sales Staff
customer in core markets especially in South Indian market, it has high demand. It has more 
than 2000 dealers spread all over Kerala. 
48 
MARKETING POLICY 
The marketing policies of Kitex are in such a way that it does not entertain middlemen. 
A direct marketing approach is adopted and all the dealings are direct. There are no stockiest 
of wholesalers. It can be seen that by following this approach has more favorable conduction 
in the market situation. 
Marketing Functions Kitex has a dealer network of more than 2000 dealers who are spread all 
over Kerala. It has sales all over Karnataka and Tamil Nadu. There are direct outlets in Kerala 
and Tamil Nadu. Dealership are allotted only after assessing of credit worthiness, efficiency 
etc. Dealers obtain the products upon order over the van of the company and also the products 
are delivered either at go down or showroom. 
MARKETING STRATEGY 
Marketing department of Kitex is very vigilant of its environment and is also very 
conscious of market potential, about their major competitors, company’s strategies, weakness 
etc. As a result of stiff competition, the top management has appointed a General Manager in 
the marketing and he looks over all the activities very efficiently. 
Major competitors of Kitex are MCR, Janson, Angel, Ramraj etc. and they adopt various 
marketing strategies like advertising in media using film stars like MCR using Mohanlal as 
their brand ambassador. These companies also offer a wide variety of Karas and colors of 
dhothies which attract customers. Their marginal price will be high when they sell to the 
dealers. But in the case of Kitex the margin is very less. Also, the firm enjoys a good market 
owing to its quality. In Kitex profit margin of products are 15-20%. Kitex also has a technical 
competency. It has introduced new automatic weaving suzzler looms from Switzerland which, 
except Janson, no other manufacturer has introduced. 
MARKET SEGMENTATION 
Customer’s preference varies with segments and different aspects. The marketing
segmentation procedure of Kitex mainly focuses on surveys. The Marketing Manager conducts 
the survey process. The staff of R&D department helps in this process by conducting informal 
interviews with focus group customers. This is done to gain a clear insight of their motivation, 
attitude and behavior. Using the findings from these informal interviews, a researcher prepares 
a formal questionnaire, which is administered to a sample of customers to collect data on the 
following: 
49 
 Brand awareness and rating 
 Product usage and pattern 
 Demographic, physiographic and graphical details of respondents. 
MARKETING MIX 
It consists of everything a firm can do to influence demand for its product. Kitex also follows 
the ideas of marketing mix, they are: 
1. Place mix 
Location of plant is one of the early decisions an entrepreneur has to make for earning 
maximum profit. Location determines the survival as well as the prosperity of business in free 
market economy. The unit is located in Kizhakkambalam, Aluva. The total extent of land is 
around 1650000 sq. ft. It is well connected with the road. The availability of skilled and 
unskilled labor is also a factor in selecting the location. 
2. Product mix 
The grey fabric produced is of finest quality and is mostly used for export purpose. They 
provide grey fabric lungies, bed sheets, mull in varies quantities as per customer specification. 
The Kitex product is reputed for its quality and free from weaving defects up to greater extent. 
The special feature is that raw materials are passed through strict inspection. 
3. Price mix 
The company maintains stable price for a long period of time. Price of product 
depends on the price of yarn. It maintains constant price and concentrates on quality of product
and so it requires less investment in advertisement and sales promotion and also a very well 
formulating pricing policy is provided. 
50 
4. Promotion mix 
To promote its products advertisements are used in Kitex. The basic function of an 
advertisement is to influence and motive people to buy products. In Kitex various 
advertisement agencies are called up on and a brief idea is given about what to advertise and 
these agencies prepare a pre-demonstration. The Marketing Manager, General Manager( 
Marketing) and the General Manager directly analyze and select the best among them and 
entrust the agencies for covering their advertisement plans. 
Kitex choose the following media: 
TV : -Asianet, Surya, Kairali, Mazavil Manorama, Amrita etc 
Print Media : - Malayala Manorama, Mathrubhumi etc 
Other media involve hoardings, fluxes etc. 
KITEX-stages in the product development process 
• Idea research 
• Screening analysis 
• Product development 
• Market testing 
• Commercialization 
KITEX-stages in the product life cycle 
• Introduction 
• Growth
51 
• Maturity 
• Decline 
Pricing strategeis 
• Prestige pricing 
• Skimming pricing 
• Penetration pricing 
• Price lining 
• Dual pricing 
3.2.3 STORES DEPARTMENT 
The manager heads the stores department. It is a sub section of purchase department. 
He is assisted by four persons, two in general shifts and one each in other two shifts. Stores 
manager reports to general manager. Stores department in Kitex controls the movement of 
materials to all activities. Materials in stores department includes sizing chemicals, yarns of 
different specification, adhesives, spare parts, electronic goods, lubricant tools, office 
stationary, packing materials etc. items are coded for easy handling. Packing materials and 
yarn are stored in corresponding departments but the issue of raw materials is controlled by the 
stores department. Stores manager with the help of purchase manager and production manager 
plans material storage. 
Storage of all items of raw materials including sizing materials, yarn of different 
specification, spare parts, electrical items, lubricant tool, office materials packing materials etc. 
is the responsibility of store department. Material storage is planned by the store manager with 
the help of purchase and production department. Yarn and packing materials are stored in the 
production department godown due to lack of sufficient space in the store and to facilitate easy 
handling of both the item.
FUNCTIONS UNDERTAKEN IN STORES DEPARTMENT 
 Issue of raw materials which are ordered by various functional units. Raw materials are 
issued when material requisition note is received from supervisors of concerned section 
in production department. 
 Recording quality, quantity and other specifications of items issued by stores 
department in stores ledger account for inventory control. 
 Availability of materials is checked through computer and verified. 
 The physical stock is taken and is checked by stores department and also by the 
internal auditors. Stock verification is done independently by store keeper and store 
manager. 
 The materials stocked should be preserved well so as to protect them from 
deterioration. It is done with the help of eco-friendly chemicals and are insured against 
fire. 
52 
RECORDING OF STOCK 
Perpetual stock records are kept for raw materials, spares, work in progress and 
finished goods. These records are periodically reconciled with accounting records. This is a 
periodical reporting of storage or excess. If differences are there, they are investigated and 
necessary adjustments are made in the final accounting records and stores ledger accounts 
maintained in stores. 
The stores department is fully computerized. A special software package is designed and 
installed for inventory management in stores. All the receipts and issues are recorded in the 
computer, ABC analysis of inventory is done in a regular basis of physical stock check once in 
every month by the stores department and internal auditors. 
STEPS IN RECEIVING MATERIALS 
 Visual inspection. 
 Preparation of receiving report.
53 
 Preparation of inspection report. 
 Dispatch of above reports to financial department for getting the bills passed and 
arranging payments. 
 Preparation of rejection notes of materials. 
MATERIAL CONTROL SYSTEM 
The company has material control system which ensures that right quantity of materials is 
available at the right time at the right place with right amount of investment. Two levels of 
material control exist in the company, quality control and financial control. Production 
manager and stores manager are primarily interested in quantity control because it is their 
responsibility to see that there is no stock out problem. 
FEATURES OF MATERIAL CONTROL SYSTEM 
 Continuous availability of all types of materials in the factory. 
 No excessive investment in stock materials. 
 While purchasing materials it is seen that it is purchased at a reasonable low price. 
 There is minimum wastage of material while these are being stored in the godown by 
the stores department. 
 Information about availability of materials is continually made available by the store 
manager. 
 There is proper co-ordination and co-operation among departments. 
 As a part of material control system, there exists an internal check on materials so as to 
avoid misappropriation of store items. 
TECHNIQUES OF MATERIAL CONTROL 
 Level setting EOQ
54 
 ABC analysis. 
 Perpetual inventory system. 
 Materials turnover ratio. 
 Material cost reports. 
INVENTORY CONTROL ANALYSIS 
In Kitex, the major technique used in controlling the inventories is ABC analysis. Turnover 
ratios are calculated and it is done regularly. All stocks are kept in assigned area and the access 
to these areas is strictly restricted. The inventory control systems are designed in such a way 
that the production is not interrupted in any way. Proper planning, purchasing, handling and 
accounting of materials have helped company to control the cost of production. Thus it aims at 
qualitative, quantitative and financial control.
Part III - Routine work given 
by the organization 
55
I entrusted with a job to find out the perception on recruitment and selection process and its 
impact on Kitex Ltd. Kizhakkambalam, Kochi. The aim of personnel planning is to determine 
the needs for persons both in terms of number and type. For deciding about the number both 
present and future then this requirement should also be considered. Besides number type of 
persons needed are also important. This will be decided by studying the job requirement etc. 
The educational and technical requirement manage various job should be properly analyzed so 
that right type of persons are employed. 
In today’s competitive world choice of right employees for reaching implications for an 
organization functioning. Employees well selected with the right kind of skill, knowledge and 
potentials would contribute a lot to the efficient running of organization. Human Resource 
problems including attitudes, skill and productivity issue all begin at the stage of recruiting. If 
it’s wrong recruitment the organization has to pay heavily in terms of low productivity, low 
competency and bring innovation, if proper recruitment is not done the right kind of 
manpower is not deployed in the organization. 
Recruitment is process for prospective employees and stimulating them to apply for a job in 
the organization. When more persons apply for job then there will be a scope for recruiting 
better persons. The job seekers too on the other hand are in search of organization offering 
them employment. Recruitment is a linkage activity bringing together those with job and 
seeking job. 
56 
4.1 OBJECTIVE OF THE STUDY 
 To study the recruitment and selection process of KITEX.LTD KIZHAKAMBALAM, 
KOCHI. 
 To identify the strategies used by the company to recruit and selection of employees 
 To determine if these strategies used are effective or not 
 To identify the impact of the strategies on the employees of KITEX.LTD in terms of 
success and overall performance 
 To identify what measures can be adopted in place to improve the strategies
57 
4.2 METHODS OF STUDY 
Recruitment is a process of searching for prospective employees and stimulating them to apply 
for jobs 
Companies can adopt different methods of recruitment for selecting people in the company. 
These methods are 
 External sources 
 Internal sources 
4.3 RESEARCH METHODOLOGY STEPS: 
Research designs adopted for this study is of the descriptive type 
Sources of data: the data were collected from primary as well as secondary sources. The 
secondary sources were following. 
 Company record 
 Journals 
 Magazines 
 Annual reports 
4.3.1 Method of data collection: 
The methods of techniques employed for primary data collection are follows 
 Personal interview using structure questions with the employees of the company 
 Direct observation of the employees of the company 
 Telephone interview with the employees of the company 
4.3.2 Sample size 
The sampling adopted will be convenience sampling the researcher has selected 50 samples 
out of 1800 employees from the universe. It is due to the fact this group can very well 
represent the whole population understudy. The respondents consist of KITEX employees.
58 
4.3.3 Universe 
Total number of employees: 1800 
Sampling method used: convenience sample method. 
4.3.4 Convenience sampling 
Convenience sampling is also known as grab, opportunity, accidental or haphazard sampling 
with this method, the research objects that are easy to reach. As the name describes the 
researcher chooses subjects because of convenience sampling are when students use their 
classmates in a research study or a television reporter interviews people on the street. 
In research methods, there are two primary classifications for sampling methods: non 
probability and probability. With probability sampling methods all possible subjects out of a 
population have a some chance of being included in the sample researchers can even calculate 
the mathematical probability of one of them being selected. They can also calculate sampling 
error, which is the degree to which the sample might differ from the actual population. 
4.4 LIMITATION OF STUDY 
 The major limitation of this project was that not much cooperation among the 
respondents, because they are busy at work 
 It is also difficult to visit the project area and collect the data on time 
 Time constraint was also a major limiting factor 
 Lack of facility for interviewing employees. 
 The dislike of certain people to the questionnaire 
 Lack of experience in conducting study in such a premises
4.5 DATA ANALYSIS AND INTERPRETATIONS 
The data collected through the study is given below in the form of tables and figures 
followed by its interpretations. 
1.How do you evaluate recruitment procedures? 
Table 4.1 shows the evaluation of recruitment procedures. 
Criteria No of respondence 
Excellent 10 
Adequate 15 
Good 25 
Poor 0 
Table 4.1 
Diagram 4.1 
Diagram 4.1 shows the evaluation of recruitment procedures. 
59
Recruitment 
Internal External Both 
60 
INTERPRETATION 
Out of 50 respondent 10 of them evaluate as excellent , 15 of them as adequate and 25 of 
them evaluate as good 
2. Which source of recruitment is preferred more? 
Table 4.2 shows the preference of recruitment sources 
Criteria No of respondents 
Internal 9 
External 19 
Both 22 
Table 4.2 
25 
20 
15 
10 
5 
0 
No of respondents 
Diagram 4.2 shows the preference of recruitment sources 
INTERPRETATION 
Out of 50 respondents 9 replied internal, 19 replied external and rest 22 replied both
3. What is the duration of recruitment process? 
Table 4.3 shows duration of recruitment process. 
Criteria Duration 
3 weeks 5 
A week 15 
10 Days 20 
Few months 10 
Table 4.3 
Recruitment Process 
3 weeks A week 10 Days Few months 
Diagram 4.3 
25 
20 
15 
10 
5 
0 
Diagram 4.3 showing the duration of recruitment process 
61 
INTERPRETATION 
Duration 
The above graph shows the duration of recruitment process.Out of 50 respondents 5 
responded 3 days, 15 responded a week, 20 responded as 10 days and 10 responded as few 
months.
4. What are the various recruitment techniques used by the company? 
Table 4.4 showing the various recruitment techniques used by the company 
Criteria No of respondents 
Promotion 10 
Advertising 22 
Transfer 08 
Others 10 
Table 4.4 
Recruitment Techniques 
Promotion Advertising Transfer Others 
Diagram 4.4 
25 
20 
15 
10 
5 
0 
No of respondents 
Diagram 4.4 shows the preference of recruitment techniques 
62 
INTERPRETATION 
The above graph shows the various recruitment processes.Out of 50 respondents 10 
supported for promotion, the other 22 supported advertising and other8 supported transfer 
and other 10 supported others.
5. How many stages are involved in selecting the candidate? 
Table 4.5 showing how many stages are involved in selecting the candidate. 
No of stages No of respondents 
One 9 
Two 12 
Three 24 
Four 5 
Table 4.5 
No of stages in the selection process 
One Two Three Four 
Diagram 4.5 
30 
25 
20 
15 
10 
5 
0 
No of respondents 
Diagram 4.5 shows no of stages in the selection process. 
63 
INTERPRETATION 
The above diagram shows the no of stages in the recruitment processes. Out of 50 
respondents 9 specified it as stage 1, other 12 specified as stage 2, other 24 specified as 
stage 3 and other 5 specified as stage 4
6. Do you feel the HR department is efficient in recruitment policies of the employees 
Table 4.6 shows the efficiency in recruitment policies of the employees by the HR 
department. 
Criteria No of respondents 
Very good 20 
Good 20 
Poor 10 
Very poor 0 
Table 4.6 
Recruitment Policies 
Very good Good Poor Very poor 
Diagram 4.6 
25 
20 
15 
10 
5 
0 
No of respondents 
Diagram 4.6 shows the evaluation of recruitment policies. 
64 
INTERPRETATION 
The above diagram shows whether the HR department is effective in recruitment 
processes. Out of 50 respondents 20 responded very good, other 20 responded good and 10 
responded as poor
7. What is the average time spending by HR department for recruitment? 
Table 4.7 shows the average time spend by HR department for recruitment 
Criteria No of respondents 
10MINs 5 
10-20MINS 5 
30MINS 15 
MORE THAN 30MINS 25 
Table 4.7 
Time spend for recruitment 
10MINs 10-20MINS 30MINS MORE THAN 
30MINS 
Diagram 4.7 
30 
25 
20 
15 
10 
5 
0 
Diagram 4.7 shows time spend for recruitment. 
65 
INTERPRETATION 
No of respondents 
During recruitment, out of 50 respondents 5 specify as 10 minutes, other 5 specifies 10-20 
minutes, 15 respondents specify as 30 minutes and other 25 specified it as more than 30 
minutes
8. How do feel about the salary structure offered by the company. 
Table 4.8 shows satisfaction level of salary structure. 
Criteria No of respondents 
Highly satisfied 24 
Satisfied 16 
Dissatisfied 10 
No opinion 0 
Table 4.8 
Salary Structure Satisfaction 
Satisfied Dissatisfied No opinion 
Diagram 4.8 
30 
25 
20 
15 
10 
5 
0 
Highly 
satisfied 
Diagram 4.8 shows the satisfaction of salary structure. 
66 
INTERPRETATION 
No of respondents 
The above diagram shows the satisfaction of employees on the salary scheme. Out of 50, 
24are highly satisfied, 16 are satisfied and 10 are dissatisfied
9. How many panel of judges involved in the recruitment process? 
Table 4.9 shows detail of number of panels involved in the recruitment process. 
No of panels No of respondents 
3 11 
4 14 
5 25 
More than 5 0 
Table 4.5 
No of panels 
3 4 5 More than 5 
Diagram 4.9 
30 
25 
20 
15 
10 
5 
0 
No of respondents 
Diagram 4.9 detail of number of panels in the recruitment process. 
67 
INTERPRETATION 
The diagram shows the no of judges involved in the recruitment process 
Out of 50 respondents 11 specify 3 panel,14 specify 4 panel, and 25 specify 5 panel
Recruitment Criteria 
Gender Age 
68 
10. What are the criteria used for recruiting 
Table 4.10 shows the criteria used for recruitment. 
Criteria No of respondents 
Work experience 17 
Educational qualification 22 
Gender 6 
Age 5 
Table 4.10 
Diagram 4.10 
25 
20 
15 
10 
5 
0 
Work 
experience 
Educational 
qualification 
Diagram 4.10 shows the criteria used for recruitment. 
INTERPRETATION 
No of respondents 
The diagram shows the criteria used in the recruitment process 
Out of 50 respondents 17 replied work experience, other 22 replied educational 
qualification, 6 replied gender and other 5 replied age.
11. How would you rate the effectiveness of advertisement on recruitment? 
Table 4.11 shows the response of effectiveness of advertisement on recruitment. 
Criteria No of respondents 
Excellent 26 
Good 18 
Average 6 
Poor 0 
Table 4.11 
Effictiveness of advertisement 
Diagram 4.11 
30 
25 
20 
15 
10 
5 
Diagram 4.11 shows the effectiveness of advertisement on recruitment 
INTERPRETATION 
The above diagram shows the effectiveness of advertisement on recruitment. Out of 50 
respondents 26 replied excellent, other 18 good and other 6 average. 
69 
0 
Excellent Good Average Poor 
No of respondents
12. Does the company follow different recruitment process for different grades of 
Different recruitment process 
Yes No 
70 
employees? 
Criteria No of respondents 
Yes 43 
No 7 
Table 4.12 
Diagram 4.12 
50 
45 
40 
35 
30 
25 
20 
15 
10 
5 
0 
No of respondents 
INTERPRETATION 
The above diagram shoes whether different recruitment process are followed for 
different grades of employees. Out of 50 respondents 43 replied yes and 7 replied no.
13. What is your opinion about the applicant handling of HR department of the company? 
Table 4.13 shows the opinion about the applicant handling of HR department 
Criteria No of respondents 
Very good 19 
Good 29 
Average 2 
Poor 0 
Table 4.13 
Applicant handling 
Diagram 4.13 
35 
30 
25 
20 
15 
10 
5 
Diagram 4.13 shows the applicant handling of HR department. 
INTERPRETATION 
The above diagram shows the opinion about HR department regarding applicant 
handling. Out of 50, 19 replied very good, 29 replied good and 2 replied average. 
71 
0 
Very good Good Average Poor 
No of respondents
14. How do you consider company atmosphere? 
Table 4.14 shows the opinion about company atmosphere. 
Criteria No of respondents 
Very good 24 
Good 18 
Average 8 
Poor 0 
Table 4.14 
30 
25 
20 
15 
10 
5 
0 
Company Atmosphere 
Very good Good Average Poor 
No of respondents 
Diagram 4.14 shows the opinion about company atmosphere. 
72 
INTERPRETATION 
The above diagram shows the employees outlooks about company atmosphere. Out of 50 , 24 
replied as very good, 18 replied as good and 8 replied as average.
15. How do you rate effectiveness of HR department of the company? 
Criteria No of respondents 
Excellent 20 
Good 17 
Average 13 
Poor 0 
Table 4.15 
HR department effictiveness of the 
company 
Excellent Good Average Poor 
Diagram 4.15 
73 
25 
20 
15 
10 
5 
0 
INTERPRETATION 
No of respondents 
The above diagram shows the rate of effectiveness of recruitment in the company. Out 
of 50 respondent 20 replied excellent, other 17 good and 13 as average.
74 
4.6 FINDINGS 
The following were found out after study: 
 None of the respondent evaluated the recruitment procedure as poor and 25 of them 
evaluated as good 
 Kitex Ltd prefers both internal and external as their source of recruitment. 
 The company follows different recruitment process for various grade of recruitment. 
 The mostly used recruitment technique is advertisement, the other techniques are 
promotion, transfer etc. 
 Most of the employees feel that HR department is efficient in recruitment policies. 
 The verification done for selection process is educational qualification legally and 
professional Qualification. 
 The average time spend by HR department during recruitment are more than 30 
minutes 
 The employees are highly satisfied with the salary structure of the company. 
 The panel of judges involved in the process of recruitment is 5. 
 Most of the employees highly satisfied with the salary structure of the company. 
4.7 SUGGESTIONS 
 Better training should be made available to employees for efficient work. 
 Compensation package should be increased. 
 Suggestions boxes must be placed for the purpose of getting feedback from employees. 
 The present commitment shown by the management towards the safety and welfare 
measures should be kept at the same level or at a higher level as per the situations as it 
directly affect the productivity of employees
75 
5. CONCLUSION 
The organizational study which was conducted at KITEX LTD. KIZHAKAMBALAM helped 
significantly to get a feel of the real world industry and organization climate. The study about 
various departments and their functioning contributed to bridge the gap between theory and 
practical knowledge. KITEX LTD. Maintaining a perfect harmony between various 
departments, with its excellent working conditions. The Company now plans to take its 
performance to next level by further modernization, creating new markets in Europe and US 
by implementing niche products using high tech and time saving machinery and devices, 
improvement in quality of its employee by training, research and development. With the order 
books getting bulkier, KITEX is confident that it will become the leading manufacturer in the 
WORLD, in the INFANTWEAR APPAREL SEGMENT by the end of 2015 calendar year.
76 
6. BIBLIOGRAPHY 
• www.annagroup.net 
• www.wikipedia.org 
• www.fibre2fashion.com/industry.../indian-textile-industry-an-overview1.... 
• http://www.ask.com/question/customer-satisfaction-definition 
• www.ibef.org/industry/textiles.aspx 
• www.capitalline.com
ANEXXURE I 
77 
QUESTIONNAIRE 
Name: 
Place: 
Age: 
Educational Qualification: 
Gender: 
1. How do you evaluate recruitment procedures? 
Excellent Adequate Good Poor 
2. Which source of recruitment is preferred more? 
Internal External Both 
3. What is the duration of recruitment process? 
3 weeks A week 10 Days Few months 
4. What are the various recruitment techniques used by the company? 
Promotion Advertising Transfer Others 
5. How many stages are involved i n selecting the candidate? 
1 2 3 4 
6. Do you feel the HR department is efficient in recruitment policies of the employees ? 
Very good Good Poor Very poor 
7. What is the average time spend by HR department for recruitment? 
10MINS 10-20MINS 30MINS MORE THAN 30MINS
8. How do feel about the salary structure offered by the company? 
Highly satisfied Satisfied Dissatisfied No opinion 
9. How many panel of judges involved in the recruitment process? 
3 4 5 More than 5 
10. What are the criteria used for recruiting? 
Work experience Educational qualification Gender Age 
11. How would you rate the effectiveness of advertisement on recruitment? 
Average Excellent Good Poor 
12. Does the company follow different recruitment process for different grades of 
78 
employees? 
Yes NO 
13. What is your opinion about the applicant handling of HR department of the company? 
Very good Good Average Poor 
14. How do you consider companies atmosphere? 
Very good Good Average Poor 
15. How do you rate the effectiveness HR department of the company? 
Excellent Good Average Poor
79

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Kitex organisational study

  • 1. Part I – Industry related Profile of the Organization 1
  • 2. Human beings have relied on clothing and food to survive ever since they appeared on earth. The clothing or textile industry thus began very early in human history. While early people used their hands to weave and knit cotton or wool into fabric or cloth, it was not until the late 18th and early 19th centuries that the Industrial Revolution changed the way of making clothes. People started to use various kinds of energy to supply power. Nevertheless, cotton, wool and cellulose fibres remained the major raw materials. Since the Second World War, the production of synthetic fibres developed by the petrochemical industry has increased tremendously After the exclusion of global quota scheme, the textile industry is flourishing at high speed. The world is on a new corridor of industrial revolution. Analysts are anticipating more expansion with latest technologies in Textile Machineries. The textile machinery manufacturing hubs like China, Germany, Italy, Switzerland and India have already jumped in gigantic competition to craft and bid best technologies in textile machineries. Demand for sophisticated machines that produce high quality cloth is increasing. 1. TEXTILE INDUSTRY PROFILE 2 1.1 GLOBAL SCENARIO The Textile & Clothing trade in the global market is fast changing with the scaling up of uses of textiles in diverse areas. Asian countries including India play a dominant role in the international trade of the global market. China has the major share in textile and clothing trade in the international market etc. Both Bangladesh and Hong Kong have a significant share. However, India is still on the back seat. It is reported that Asian counties export most of textile and apparel to Europe and North America and USA etc. Asian countries are gaining in textile trade due to lower costs compared to African, European and South American countries. As per the Global Textile and Apparel Industry: Vision 2015, World textile and apparel trade is expected to reach US$805bn by 2015 from US$650bn in 2010. At present few countries like Bangladesh, Thailand, Cambodia, Sri Lanka, Pakistan contribute major share in Forex earnings of their country from Textile and Clothing trade, though their share in the world market is not very significant.
  • 3. In the year 1995, WTO had renewed its MFA and adopted Agreement on Textiles and Clothing (ATC), which states that all quotas on textile and clothing will be removed among WTO member countries. Despite the early onset of the trend towards globalisation in the global textile and clothing industry, international trade in the sector was and still is heavily regulated. For instance, up to the end of 2004, the WTO Agreement on Textiles and Clothing (ATC), which superseded the Multifibre Arrangement (MFA), was in force. Both limited the global trade in textiles and clothing by imposing quotas. Although now these have been abolished. However the level of exports in textiles from developing countries is increasing even if in the presence of high tariffs and quantitative restrictions by economically developed countries. Moreover the role of multifunctional textiles, eco-textiles and customized textiles are considered as the future of the textile industry. 3 1.2 INDIA TEXTILE INDUSTRY Textile industry in India is the second largest employment generator after agriculture. It holds the significant status in Indian asset provide. It is the one of the earliest industry come into existence in India and it account for more than 50% of total exports. It was predominantly unorganized industry even a few years back, but the scenario started changing after the economic liberalization of Indian economy in 1991. The opening up of economy gave the much-needed thrust to the Indian textile industry, which has now successfully become one of the largest in the world. India textile industry largely depends upon the textile manufacturing and export. It also plays a major role in the economy of the country. India earns about 27% of its total foreign exchange through textile exports. Further, the textile industry of India also contributes nearly 14% of the total industrial production of the country. It also contributes around 3% to the GDP of the country. India textile industry is also the largest in the country in terms of employment generation. It not only generates jobs in its own industry, but also opens up scopes for the other ancillary sectors. India textile industry currently generates employment to more than 35 million people. It is also estimated that, the industry will generate 12 million new jobs by the year 2010. Indian textile industry can be divided into several segments, some of which can be listed as below:
  • 4. 4  Cotton Textiles  Silk Textiles  Woolen Textiles  Readymade Garments  Hand-crafted Textiles  Jute and Coir India textile industry is one of the leading in the world. Currently it is estimated to be around US$ 52 billion and is also projected to be around US$ 115 billion by the year 2012. The current domestic market of textile in India is expected to be increased to US$ 60 billion by 2012 from the current US$ 34.6 billion. The textile export of the country was around US$ 19.14 billion in 2006-07, which saw a stiff rise to reach US$ 22.13 in 2007-08. The share of exports is also expected to increase from 4% to 7% within 2012. STRENGTHS  Vast textile production capacity  Large pool of skilled and cheap work force  Entrepreneurial skills  Efficient multi-fiber raw material manufacturing capacity  Large domestic market  Enormous export potential  Very low import content  Flexible textile manufacturing systems WEAKNESSES  Increased global competition in the post 2005 trade regime under WTO  Imports of cheap textiles from other Asian neighbors  Use of outdated manufacturing technology  Poor supply chain management  Huge unorganized and decentralized sector  Govt. Regulations
  • 5.  High production cost with respect to other Asian competitors CURRENT FACTS ON INDIA TEXTILE INDUSTRY  India retained its position as world’s second highest cotton producer.  Acreage under cotton reduced about 1% during 2008-09.  The productivity of cotton which was growing up over the years has decreased in 2008- 5 09.  Substantial increase of Minimum Support Prices (MSPs).  Cotton exports couldn't pick up owing to disparity in domestic and international cotton prices.  Imports of cotton were limited to shortage in supply of Extra Long staple cottons. 1.3 TEXTILE INDUSTRY IN KERALA The first cotton textiles mill was established in 1883 in Kallai near Kozhikode by P.S Santhappa Chettiyar and M. Guptan Namboothiripad, known as Malabar Spinning and Weaving Mill. The commercial production was started in 1887. Later in 1976 the mill was taken over by Government of Kerala and handled over to Kerala state textiles corporation. The second mill presently called Parvathi Mills Ltd. Was started in 1884 by James Darragan, an English man using 19 acres of land donated by the Maharaja of Travancore. In 1888, the mill was sold to another British industrialist named AT VIN. In 1932 the management was taken over by Kerala Textiles Corporation. In April 1974, the mill was nationalized under sick textiles undertaking (nationalization) Act and was made a unit of National Textiles Corporation (NTC) Limited Bangalore, which is a subsidiary of NTC Delhi. Sitaram Textiles Ltd., another oldest mill was established in 1903 as a Private Limited Company. Balarama Iyyer started it. Later due to mismanagement and labor trouble, company was liquidated in 1954. The factory was gutted down due to fire in 1959 and spinning production was completely stopped. The Government of Kerala purchased this unit as a result of liquidation and public auction in 1972, with the modest start of these mills, the number of cotton textile mill rose to 31. The government of Kerala has announced in state assembly on March 29, 1994, its Willingness
  • 6. to start 5 more spinning mills, one each of Kazargod, Kozhikode, Trissur, Kottayam and Malapuram along with the commissioning of corporative spinning mill at Alappy with a spindle capacity of 6000 spindles. Cotton textiles industries are concentrated in district of Trissur and Palakkad followed by Ernakulum and Kannur. These four districts together account for nearly 3/4th of the spinning mills in Kerala. The numbers of existing composite mills are quite low i.e., only four in number, its growth during the last 10 years is nil. Due to the unprofitable nature of composite mill, Malabar spinning and weaving mill discontinued its weaving operation and concentrated on spinning only. Calicut modern spinning mill once turned sick is now taken over by a financially sound third party and found earnings before the last, decade. There are 7 cotton textile mills in Trissur including one composite mill. Kottayam stands last in the list with only one state owned mill. There are 16 private mill in Kerala of which 14 are spinning mills and the rest 2 are composite mills. The national textile corporation has got under it, 4 spinning mills and 1 composite mill. The corporate sector owns only 2 spinning mills. In Kerala the Trissur corporative spinning mills with an installed spindle capacity of 12,000 spindles is the smallest mill followed by Kathayee Cotton Mills Limited with 14,860 spindles. Another welcome feature was that a 100% export oriented unit, Past Pin India Ltd. Started commercial production at Palakkad. These units are located at Palakkad near Tamilnadu border. Another corporative mill, Allepey Corporative spinning mill at Kayamkulam is yet to be commissioned. Out of the 31 mills in Kerala, 14 are private sector, 8 under National Textiles Corporation, 4 under Corporative Sector and 5 under K.S.T.C. 2. ORGANIZATIONAL PROFILE 2.1 INTRODUCTIONS TO ANNA GROUP OF COMPANIES More than three decades age in 1968, when Mr.M.C.Jacob founded the Anna Aluminum Company, he made a break with the past. Belonging to an affluent family of plantation owners, he ventured in to the risk world of manufacturing industry and hoped for the best, while working very hard to make his maiden venture to a great success. Today the group is involved in manufacturing of aluminum sheets, circles, vessels and utensils, spices, and fabric, school bags, 6
  • 7. garments and marine exports etc. The ‘Anna’ range vessels and utensils are highly popular in domestic market and in the Middle East, U.S.A, Africa, and Australia. The group of turnover is around 200 cr. Anna-Kitex group is one of the leading industrial groups in the state of Kerala employing more than 12,500 personnel for the past 40 years. The group is engaged in the manufacture of diverse products like garments, textiles, school bags, travel bags, umbrellas, aluminum utensils, kitchen appliances, branded spices, curry powders and ready to eat food which is marketed in the famous brands of Kitex, Scooby-day, Anna aluminum, Chackson and Saras. The Anna-Kitex group is a pioneer in the fashion industry Anna Group, Where quality - the buzzword - has built success. Anna range of vessels and utensils are highly popular in the Middle East, USA, Africa and Australia. The organization comes under Anna Group are as follows: a. Kitex Limited b. Anna Aluminum Company (Chackson) c. Sara’s spices d. Kitex Garments e. Scoobeeday products pvt ltd 7 2.2 KITEX LIMITED Anna Group’s weaving unit, Kitex Limited was established in 1975. The company is engaged in the production of fabrics made of cotton and other blends, grey cloth, bed sheets and lungies. Through the years, the company has carved a niche for itself in this highly competitive industry with its tradition of world class quality. Kitex is engaged in production of fabrics made of cotton and other blends, grey cloth, bed sheets and lungies are available in four various types-Executive, Medium Super, Medium and Economy all are priced differently. Kitex white gives us an array of white dhothies single as well as double. It becomes with streaks of colors and gold to add to the looks our dhothies. We also have beautiful and wide range of bed sheets under the label of Sweet Dreams. Through the years the company has carved a niche for itself in this highly competitive industry with its tradition of world class quality.
  • 8. Kite has a well-organized production department and is committed to cent percentage quality in all the production process. In the production department Kitex has 383 power looms and 22 automated loom. There are about 390 workers in the plant. They use both automated and power looms in the production process. The annual sales range is in between US $10 million – US $50 million. Kitex follows a line organizational structure and their span of management is narrow due to this they have the advantage like reinforcing authority relationship by emphasis of status given, preventing cross communication etc. Kitex is going in for a major expansion plan to augment the production capacity. At the dawn of the new millennium Kitex entered in to the luggage and baggage industry under the brand name of scoobeeDay. The Company achieved an all time high performance on account of both Revenue and profits. While the Gross revenue touched Rs 456 crores which was up by 42% and the PBT went up to Rs 88 crores which went up by 100% when compared to last year. This was possible only by the high level of modernization, selection of right technology, correct product mix, a concerted efforts by the whole team in management, all employees and whole hearted support provided by our banks, other financial institutions, esteemed customers and suppliers. Based on the above excellent performance and in order to reward the shareholders of the Company at the appropriate time for the full support extended by them all these years, Board of Directors is recommending a dividend of 100%. The Company has capitalization worth Rs 74 crores as on the year 2013-14 and the major portion was utilized for expansion in its Process plant. Major International buyers like KOHLS and THE CHILDRENS PLACE also supported the Company by placing new and substantial orders with us. The Company now plans to take its performance to next level by further modernization, creating new markets in Europe and US by implementing niche products using high tech and time saving machinery and devices, improvement in quality of its employee by training, research and development. The Company has also plans to introduce its own brand in USA in the coming year, and the ground work for the same has already commenced, which we expect will bear fruit in the following years. The Company was upgraded to A(-) by ICRA during this financial year. The Company’s share price at the stock market has touched an all-time high of Rs.111 compared to an average of Rs.60 in the previous year. With the order books getting bulkier, Kitex is confident that it will become the leading manufacturer in the WORLD, in the INFANTWEAR APPAREL SEGMENT by the end of 2015 calendar year. 8
  • 9. 9 2.3 VITAL STATUS Name Kitex Limited Address Kizhakkambalam, Aluva Registered Kizhakkambalam Nature of the incorporation Privet Limited Company Nature of Business Manufacturing of cotton textiles & bag Nature of Product Industrial Products & Consumer Products Brand Name of the Product Kitex Total Built up area 16, 50,000 sq.feet, 500 modern looms, 20million sq.meter of cotton, & cotton Blends. Employment potential 1800 Production Capacity 3,500 sq.per day Total Capital Employed Rs 3, 39, 01,060 Annual Sales Range 200 crores Growth Steady Founder Sri: M.C.Jacob Chairman Mr Bobby.M.Jacob Director Mrs: Mini Bobby Jacob Managing Director Mr Sabu jacob Auditor M/s Kolath & Co Banker Federal Bank, ICICI, Canara Bank
  • 10. 10 2.4 PRODUCT DETAILS 2.4.1 LUNGIES a. Executive Superior quality lungies available in various designs and colors. b. MediumSuper Comfortable lungies you would love to drape. Available in various designs and color combinations. c. Medium Experience freedom and coolness with Medium range of lungies; comes to you in warm colors and in various designs d. Economy After a hard day’s work, jump into lungi to ease your tension, to sooth your senses and to feel relaxed. 2.4.2 DHOTHIES a. Smartline White single dhothy with streaks of either dark red or dark blue or dark green lines, which can be worn equally at home and outdoors. b. Smartline Cream color single dhothy with streaks of Gold Jerry lines for special occasions. c. Ready wear Plain white single dhothy you'll love to drape. The anywhere, anytime wear. d. Samrat Pure cotton white double dhothy with lines in 5 different colors to choose. 2.4.3 BED SHEETS Following are the types of bed sheets a. Sweet dreams 50 b. Sweet dreams 60 c. Sweet dreams double sheet
  • 11. d. Dbl.Side 60 bed sheet + 2 pillow covers e. Solitude double sheet f. Sweet dreams king knight g. Duplex / solitude bed sheets + 2 pillow covers h. Soft dreams king size + 2 pillow covers i. Sweet dreams DS + 2 pillow covers 2.4.4 SCOOBEE PRODUCTS At the dawn of new millennium the new generation was presented with an innovative school bag from Kitex, the main offshoot of Anna Group. ScoobeeDay bags are compactly designed with unique features that make it durable, colorful, comfortable and easy to carry. The bag features anti strain shoulder padding’s and acupressure buds specially designed to minimize the strain on the back and shoulders. Following are the types of bags:- 11 a. School Bags b. College bags c. Kinder garden bags 2.4.5 TRAWELLDAYBAGS The company has ventured into a new segment of bag production as TREWELLDAY bags. This wide ranges of luggage and baggage products with latest trends and design and is made from imported raw materials. The bags are priced premium and has good market share. The price range is from Rs.650/- to Rs.3000/-. The range includes a. Trolley bags b. Travel bags c. Business bags d. Lap- top bags e. Back- pack bags. f. Beauty case bags 2.4.6 DAGO BERT SHIRTING AND SUITING Dago Bert Shirting and Suiting are woven from the finest cotton, using the toughest materials
  • 12. that are soft to touch when draped on your body. Featuring the most contemporary designs along with the latest weaving techniques, Dago Bert Shirting and Suiting are available in variety of colors and shades. 12 2.4.7 AGNA AND ADONIS INNER WEAR Kitex has made its foray into the untapped lingerie segment with brand names Adonis and AGNA. ADONIS-inner wear for men and AGNA- inner wear for ladies, with Anna group promise of quality, both comes competitively priced and ensure complete value for money. ADONIS a range of refined vests and briefs and AGNA a range of Bras and Panties ensure seamless fit and finish. Both brands use specially processed fabric which feels smooth and healthy even on the soft skin of newborns. It provides ample space for stretching, bending and rigorous exercise without tearing. 2.5 Competitors of Kitex Ltd 1. Zodiac clothing Ltd 2. Page industries 3. Lovable lingeri ltd 4. KPR Mills 5. Pearl Global Ltd 2.5.1 ZODIAC CLOTHING LTD Zodiac - one of the largest shirt companies in the world, designs, manufactures and sells quality shirts to the best brands and stores across the globe. The company is in the business of men's fashion for the last 58 years and is benchmarked in India for providing discerning customers the finest quality clothing.A 300+ crore, vertically integrated, design and marketing driven clothing company, Zodiac employs approximately 3500 people in 16 offices and 7 manufacturing plants located across India, UAE, Germany, USA and U.K. 2.5.2 PAGE INDUSTRIES Page Industries Ltd., located in Bangalore, India are the exclusive licensees of JOCKEY
  • 13. International Inc. (USA) for manufacture and distribution of the JOCKEY® brand Innerwear/Leisurewear for Men and Women in India, Sri Lanka, Bangladesh ,Nepal and UAE. Page Industries is also the exclusive licensee of Speedo International Ltd. for the manufacture, marketing and distribution of the Speedo brand in India The Company was set up in 1994 with the key objective of bringing the world renowned brand "JOCKEY®" to India. It commenced operations in the year 1995 with the manufacturing, distribution and marketing of Jockey® products. Its promoters, Genomal family, who have been associated with JOCKEY International Inc. for 50 years as their sole licensee in the Philippines. Page Industries became a public company in March 2007 and is quoted in the Bombay Stock Exchange and the National Stock Exchange of India. 13 2.5.3 LOVABLE LINGERI LTD The Company, incorporated in the year 1987, is one of India’s leading women’s innerwear manufacturers. Our products include brassieres, panties, slips / camisoles, homewear, shapewear, foundation garments and sleepwear products. On December 26, 1995, our Company was licensed the brand “Lovable” from Lovable World Trading Company, USA. Subsequently, by an agreement dated December 23, 2000, the Company acquired the brand “Lovable” from Lovable World Trading Company, USA on an exclusive basis for the territories of India, Nepal, Sikkim and Bhutan. The innerwear products manufactured under the brand “Lovable” cater to the premium segment market in India. 2.5.4 KPR MILLS KPR Mill Limited is one of the largest vertically integrated Apparel manufacturing companies in India producing Yarn, Knitted Grey & Dyed Fabric and Readymade Garments.The Yarn division has 3, 53,088 spindles with a production capacity of 90,000 MT per annum. With the most modern machinery of International Standards, KPR produces Combed, Grey Melange , Carded & Compact yarn meant for apparels of world’s Leading Brands. Fabric division is equipped with high speed automatic circular knitting machines that can knit 21,000 MT per annum of different kinds of fabric. Its Fabric Processing unit has a capacity to process 9,000 MT per annum with trendsetter ETP.
  • 14. 14 2.5.5 PEARL GLOBAL LTD A multinational ready to wear apparel business . They currently operate in 6 strategic locations & 2 continents, with a turnover of 270 Million USD (Yr. 2010-11), leveraging the strengths of each country in creating a strong value for our clients. Pearl Global ltd provides global supply chain solutions for the fashion industry Anywhere & Anytime. They have complete control on the entire value chain from design & development, manufacturing and sourcing up to pre retail services, warehousing & delivering at the customers door step on a call on and call off basis.Pearl Global is truly a Multi Country, Multiproduct, Multi continent, Multi Domain company which is successful in Integrating multiple cultures values and people therefore being truly global. 2.6 RESEARCH & DEVELOPMENT 2.6.1 SPECIFIC AREAS IN WHICH R&D CARRIED OUT BY THE COMPANY. a) Quality Up gradation b) Developing wide range of products c) Productivity enhancement d) Quality Control Management 2.6.2 BENEFITS DERIVED AS A RESULT OF THE ABOVE R&D a) Increase in production and capacity utilization b) Repeat order from customers due to consistency in quality 2.6.3 FUTURE PLAN OF ACTION a) Cost-efficiency in manufacturing operations through better methods and techniques of productions b) Increasing range of production. c) Development of new markets. 2.7 CORPORATE SOCIAL RESPONSIBILITY Making a meaningful difference for the Kitex Group, reaching out to the under privileged is ingrained into its ethos and part of its heritage. These values transcend business interests and move into grappling with the "quality of life" challenges that under-served communities face and work towards making a meaningful difference to them. The Board of Directors, Management and all the employees subscribe to the philosophy of ‘compassionate
  • 15. care’. We believe and act on the philosophy of generosity and compassion, characterized by a willingness to build a better society. Kitex vision for CSR, is to transform Kizhakkambalam Panchayath into the best among the 978 Panchayaths in the state. In the past year, the Company undertook the CSR initiatives at the grassroots level that impacted many lives. 2.7.1 HEALTH CARE. Health and Medical Check-up Camps were conducted, in which about 3800 families participated. Free medicines were distributed and follow up medical facilities were extended to 463 major/minor operations at some of the leading hospitals in the district. 2.7.2 DRINKING WATER Safe drinking water was provided to some of the backward colonies located in and near the Kitex factory. Six bore wells were provided in these colonies with provision for water storage tanks with a total capacity of 1.02 lakh liters 2.7.3 HOUSING Renovation work for 40 houses located within the backward colonies in Kizhakkambalam Panchayath was undertaken and more are under consideration. 2.7.4 AGRICULTURE Participative Farming was undertaken on 300 acres of farmland with the full co-operation of farmers in and near the Kitex factory. Multi-crop harvesting was carried out through the year. 2.7.5 EDUCATION At the beginning of school calendar year of 2013, the Kitex Group distributed 2278 bags to school children in the backward areas of Ernakulam District with an effort to extend primary education to financially backward students. 2.7.6 FOOD SECURITY PROGRAMME Kerala witnessed a heavy monsoon that debilitated life in many areas. During the last monsoon, the Kitex Group distributed 65 Tons of food materials which included rice,pulsesand cereals to the needy in the food season. This benefit was extended to about 500 families on a regular basis. 15 2.8 SWOT ANALYSIS OF KITEX LTD The basic objectives of SWOT Analysis is to provide a frame work to reflect on the ability to
  • 16. overcome barriers and to avail of opportunities emerging in the changing environment, the diagnosis of strength and weakness can be fruitfully on if the environment factors and market conditions are considered always with the internal capabilities. SWOT analysis is important tool to find strength, weakness, opportunities and threats. These factors reveal the internal and external factors which affects the company. Strength, weakness, opportunities and threats are the elements or key factors that influence the survival and development of any organization. The followings are the SWOT analysis of Kitex Ltd. 16 STRENGTH  Largest manufacturer of textile products in Kerala  Pioneers in their segment as a brand  Effective distribution channel  Products are benchmark for other company  Better employee-employer relationship  No trade union  ISO certification  Highest market share for lungies. WEAKNESS  Lack of modern weaving machines and quality checking machines  Huge variations in the incentives with change in season  The organization does not have any ERP in place.  Non utilization of full capacity.  Less usage of modern ways of transaction  Market Share of Dhotis and School bags on a lower side.
  • 17. 17 OPPORTUNITIES  India with a large cotton cultivation has a great scope in textile market  Growing market demand about 15-20% per annum  Increase opportunities in export market due to globalization  Availability of land for expansion  Scope of expansion to rural areas. THREATS  Sales of some products depend up on seasons  Presence of reputed competitors in the market  Kitex faces a great threat from China in the textile market  Efficiency is low with the use of old machineries  Medium market coverage  The change of style is very frequent in textile industry.
  • 18. Part II –A Structural – functional analysis of the Organization 18
  • 19. 19 ORGANIZATIONAL STRUCTURE GM Chart 1 PRODUCTION MANAGER QUALITY MANAGER PURCHASE MANAGER STORE MANAGER DGM FINANCE DGM MARKETING HR MANAGER SUPER VISOR FOREMAN WORKE RS QUALITY INSPECTOR ASSISTANT INSPECTOR CHECKER PURCHASE OFFICER OTHER STAFFS STORE IN CHARGE SECURITY ASSISTANT ACC. MNG OFFICER EXECUTIVE OTHER STAFFS ASSISTANT MANAGER SALES OTHER STAFF ASSISTANT MANAGER WELFARE OFFICER OTHER STAFFS CHAIRMAN
  • 20. Kitex Ltd follows the line or military organizational structure. Managing Director is the top level, other functional managers followed by him. The span of management in the organization is narrow span. The main advantage of this type of control is that close supervision, clear chain of command, and close control and fast communication between subordinates and supervisors. The model of the organization design is mechanistic model. An efficient management system plays a dominant role in the success of all business units. It is this section that declares the levels of output, its product in pattern, pricing technique, marketing style and even the mode of conduct to its executives. Managing director who are the representatives of the shareholders take the important decisions of the group concerns. They perform strategic planning and policy making functions of Kitex ltd. For their help General Manager, top executives of the company management are appointed. General manager is responsible for the smooth, efficient and productive functioning of the units from the production to the marketing. The middle level management comprises of production manager, marketing manager, financial manager, personnel manager and purchase manager, and store manager and quality controller. 20 Average Qualification of Employees a. Top Level: Professionally qualified having sufficient industry experience. b. Middle Level: Graduation and above with experience in the relevant areas (both technical and managerial) c. Junior Level / First line management: Diplomas / industrial training certification in the textile industry and experience. 3. FUNCTIONAL DEPARTMENTS 3.1 LINE FUNCTIONS 3.1.1 FINANCE DEPARTMENT
  • 21. Chart 3.1 showing the structure of Finance Department Deputy General Manager Finance Finance Manager Accounts officer- Taxation Accounts officer- General Accounts executives Accounts executives The finance department is headed by the general manager having sufficient industry experience in the field of finance, taxation, company law and financial management. Finance is the life blood of business. Finance department consists of all the managerial activities of raising funds and effective utilization. Finance department lies in the decision making area of investment, finance and dividend. Recruitment and promotion in production are the activities of H.R. department, but the payment of wages, salaries and other benefits are done by the finance department. Finance department in Kitex Limited is headed by the finance manager. He decides from when and where to acquire funds, to meet firm’s investment needs. He should determine the proportion of debt to equity. The finance should strive to achieve the optimum capital structure for the organization. 21 Major Functions of Finance Department 1) Recording of the day today transactions- accounting. 2) Preparation of various statements regarding stock, receivables etc., which are to be submitted to various authorities like bankers, insurers etc. 3) Planning and controlling of the expenses/ funds for productions. 4) Approving and making payments to different parties creditors/ suppliers. 5) Receiving payments from customers/dealers in specified time.
  • 22. 6) Raising short term loans/credit from banks and other financial institutions. 7) Preparation of sales budget/revenue budgets and expenditure budget on a quarterly 22 basis 8) Preparation and maintenance of costing records. 9) Preparation of fund flow and cash flow statements for every month. 10) Timely preparation and filing of financial records. 11) Preparing and filing of quarterly and final income tax returns. 12) Preparation/implementation of cost reduction and cost control programs. In addition to the above mentioned work the following reports are prepared by the following department. a) Annual report containing past performance, current financial figures, profit/loss A/C, Balance sheet and other financial statements. b) Half yearly & quarterly report. c) Monthly report to top management on financial performance of the company including Sales achieved, production achieved and profit generated. d) Conduct and Co-ordination of internal and statutory audits. e) Perpetual stock verification & asset verification. f) Investment analysis/ feasibility studies in production supply order received contracts etc. The finance manager is responsible for maintaining funds at an optimum level. Care is taken to see that working capital never gets blocked anywhere at any time. The company meets working capital requirements usually by bank overdrafts and other short term loans on the security of stock of finished goods.
  • 23. The company has a total investment of Rs.5 crore and annual turnover of around 114.5crore from the sale of grey fabric and finished products. Year ended 31st March, 2014 (Rs in lakhs) 23 Year ended 31st March, 2013 (Rs in lakhs) Total Income 45555.36 32100.85 Profit before Depreciation 9786.53 5266.21 Profit before Tax 8818.53 4404.08 Profit After Tax 5736.88 2937.68 Transfer to General Reserve 600.00 300.00 Table 3.1 PERFORMANCE REVIEW Kitex achieved an all time high performance both in turnover and its profits. The Gross revenues touched Rs.455.55 crores which is 42% more than last year and the Profit before depreciation and taxes recorded was Rs.97.87Crores which is also up by 86% as compared to previous year. Your company coupled high level of modernization with,concentrated efforts of both Management and employees, the whole hearted support of Banks, suppliers and customers to attain these levels of performance. The earnings per equity share (of face value Re. 1)for the year increased to Rs.12.08 from Rs.6.18 for the previous year. DIVIDEND Company recommend a dividend of 100% (One Rupee per Share of face value Re1/-) for the year, (as against 80% for the previous year ended 31st March, 2013), subject to the approval of the shareholders at the ensuing Annual General Meeting. An amount of Rs.6.00 crores has been transferred to General Reserve as per the existing provisions of Companies Act 2013 read with Companies Act, 1956 and rules thereunder. CAPITAL EXPENDITURE As at 31st March 2014 the gross fixed assets stood at Rs.23739.64 lakhs and net fixed assets Rs.18120.61 lakhs. Additions during the year amounted to Rs.7363.99 lakhs, which include addition to land and building for Rs.248.98 lakhs, plant & machinery and other assets
  • 24. Deputy General Manager Production Packaging Supervisor Quality Control Officer Shift in Charge Supervisor Workers 24 amounting to Rs.7115.01 lakhs. FOREIGN EXCHANGE EARNINGS AND OUTGO 2013 - 14 (Rs in lakhs) 2012 - 13 (Rs in lakhs) Earnings on account of Exports 32623.58 24808.90 Outgo on account of Import 9450.21 2805.48 & Expenditure Table 3.2 3.1.2 PRODUCTION DEPARTMENT Chart 3.2 showing the structure of Production Department Packers Assistant Checkers Production is the process by which raw materials and other inputs are converted into finished products. The core of a production department is its conversion sub- department wherein workers. Materials and machines are used to convert input into products and services. This process of conversion is the heart of production function and is present in some form in all organizations. New manufacturing processes are being introduced and existing ones are being developed further for more improvement. Improvements in quality of products can be achieved with a proper design that takes into consideration the products functional
  • 25. requirements and its manufacturing aspects. The design process which takes proper care of manufacturing process would be the ideal ones as it ensure a better product being made available at economical cost. Production manager in Kitex is also known as weaving master. In Kitex the plant layout followed is product layout which is also known as straight line layout. It involves the arrangement of machines in a straight line. It has many advantages like low cost of material handling, there will be product standardization. The company has a production of about 18000 meters of grey cloth per day. 25 Functions of Production Department  Design of the product  Design of the production system  Production planning and control  Selection of location  Layout of plant  Selection of plant and equipment  Research and development The products manufactured by the company are industrial goods and consumer durable goods. 85% of the goods (grey cloths) are sold as such to other company or production units in the textile industry where the same are converted into useful consumer durable textiles or garments. 15% of the grey cloths manufactured by the company is converted into lungis, dhoties, mulls and bed sheets. The conversion is done by various units at Coimbatore. The conversion process includes bleaching, dying, re-sizeing, printing etc. After the work is done, different varieties of goods are recollected, quality checked, packed and marketed by the company. Production Capacity Utilization and Modernization The production department or factory has installed capacity of 383 power looms. 100% capacity is utilized for production. In Addition to the power looms, the company has installed
  • 26. 22 modern looms. It is called sulzer looms. This is imported from Switzerland. The advantage of these looms is high speed and more production than power looms. It is fully automated and also high quality of goods is produced with the use of less manpower. The clothes produced by modern looms have more width than those produced by power looms. Modern sulzer looms are operated by highly qualified and highly experienced personnel. They are hired from other textile mills and are paid well. Other workers work under the supervision of these experienced workers. Ordinary power looms require 2 persons per loom whereas two modern looms require only one person. This means that by the use of modern looms plenty of labor expenses can be saved. Ordinary looms are also in the process of modernization and automation. & 5% of the modernization work is completed. 26 Shifts The company is undertaking production on job order basis. The production department functions in 3 shifts: 1. 8 am to 4:30 pm 2. 4:30 pm to 1:30 am 3. 1:30 am to 8am. Raw Materials Used 100% cotton yarn of different specification for different quality of grey cloth form the major raw materials used in production. The other raw materials are sizing chemicals, starch and adhesives. All these form direct materials for production. Indirect materials consist of different consumable stores, spares and cleaning chemicals. The company never faced any raw material shortage. This is due to the efficient supply chain management. Scientific estimation of raw materials requirements and timely procurement of raw materials. The purchase department plays an active role in the effective and timely procurement of raw materials.
  • 27. Wrapping Sizing Pirn Winding Beam Drawing Weaving Checking Rechecking Folding Recounting Grading & Sorting Bailing 27 PRODUCTION PROCESS Chart 3.3 There are two types of process in the textile industry- Weaving and Spinning. We can see that yarns of various counts are manufactured. Weaving process consists of the manufacturing pure cotton grey cloth from cotton yarn. In Kitex Limited, weaving is the main process. Output is 100% pure cotton grey cloth, which is manufactured from the textile industry. In Kitex, 85%
  • 28. of the sales come from the sale of lungis, mull, bed sheets, dhothies prepared from cotton gre clyoth. 28 Production Process The basic step in production process is the selection of good quality raw materials. This selection is done with the help of both production and purchase managers. Kitex use corn type of yarn for weaving because of its reliability. In Kitex 560 cones are re-arranged at the same time. The following are the processes in Kitex; 1. Wrapping Suitable beams are selected and by using the Wrapping machines, all sorts of impurities present in the raw materials are removed. 2. Sizing It is the process of strengthening the warp beam suitable for loom. This is done by using the chemical mix which consists of Alp anole, water and other chemicals. 3. Pirn Winding Rearranging the available yarn that is suitable for loom is done in this process. This is done with the Pirn Winding machine. 4. Beam Drawing It is the process of interconnecting the dropper, heels, reed etc. to the loom. This is done for making designs, arranging space between warp and weft. Weaving process begins after the end of these four processes. 5. Weaving It is the process of interlacement of wrap and weft threads. After starting the process the supervisors of concerned shifts checks the process. Weaving master and production manager checks the process. In new sized clothes, weaving master, shift in charge, shift supervisor directly watch test weaving. If any defect occurs during the process and is repeated then the
  • 29. purchase department will be informed and after quality check, the sample will be rejected. For weaving, Kitex uses 360 Simco Power Looms and 25 Automatic suzzler looms. The peculiarity of the former is that it is shuttle loom and the latter is shuttle less loom. 29 6. Quality Check Quality checking is functioning under the production department. One Quality Control Officer and checker are there to check and see that proper quality is maintained. There are two types of checking, they are; a) First Piece Inspection In every 30-100 meters of cloth produced. The quality checking unit collects a sample of cloth and checks. If any type of defects occurs, then the Quality Control Officer reports to the shift-in- charge. This is an immediate feedback of the production process. b) Checking Checkers checks the cloth. They mend the defects by prescribing the suitable corrections and maintenances. There are two types of products produced in Kitex, industrial products and consumable products. Industrial products like grey cloth are sold to various garments manufacturers in Mumbai, Bengaluru etc. Consumable products like mulls, bed covers, dhothies etc. are sold in domestic as well as national markets and also in some international markets. Production of grey cloth is done on the basis of order. If the order quantity is less, then the department concentrates on consumer products such as lungis, dhothies etc. productivity depends on the type of cloth, duration of process, quantity produced and other factors. The budgeted production is 20000 meters of grey cloth per day but the actual production is only 18000 meters. The various factors which disables the unit from achieving budgeted production are; i) Failure in power supply ii) Unexpected breakdown in looms.
  • 30. To overcome these factors, the factory is provided with 200kv diesel generators and a well-equipped maintenance department with efficient electrical and mechanical engineers. Unit follows preventive maintenance mechanism. It has necessary tools and equipments, it replaces worn out parts, lubricates the machinery on time and regularly checks its working. 30 7. Folding After classification the fabric is folded by a folding machine and the meter age is counted and marked 8. Recounting The counted meter age is again recounted and assured. Then the fabric is sealed. 9. Grading and Sorting In the grading department, the following operations are carried out- sorting/grading of grey clothes and checking all technical conditions stipulated for fabrics of each style are strictly satisfied. At the same time the piece length is measured and the production of fabrics per shift is registered by cleaning the fabrics from fluff, thread ends, knots and tags by putting a speed mark with a pen on the ends of the fabric piece indicating the fabric style, measure and grade. 10. Bailing (Packing) The sorted fabric is packed in the bailed condition under the supervision on the basis of quality. The standard packing size of one ball contains 1000 meters. For bailing, the company has bailing process, which is efficient. After packing, the manufactured cloth is send to the Kitex Plant in Coimbatore where many value addition processes are done on the cloth and after making it ready for sales, they are sent back. TOTAL QUALITY MANAGEMENT The company has ISO certification. The company has given different equipment and mechanism to ensure quality at different stage of production. It aims at maximum quality at minimum cost. The management practice followed in Kitex, which is indeed innovative is the
  • 31. practice of Total Quality Management. Total Quality Management journey started at Anna Group on 6th June 2005. It is a long journey towards success. Quality means 100% quality in speech, people, work, disciplines, surroundings, products etc. the company introduced 5 ‘S’ techniques for good housekeeping, as a part of TQM. 5’S’ technique is a Japanese technique. It helps the company to, 31  Improve productivity  Save time  Solve space constraints  Improve morale of employees 5 S Techniques 1. SERI (SORTING)  Segregate required, useable, re-workable and absolute items.  Disposing unwanted items.  Clearing off walkways. (One picture is worth more than a 1000 words) 2. SEITON(SYSTEMATIZING)  Use of labels and color codes for easy identification.  Use of index for files, records, drawings etc. to facilitate retrieve ability.  Plan storage with accessibility. (A place for everything and everything in its place) 3. SEISO(SHINING)  Inspect and clean the supply lines, go downs, scrap yards and gardens.
  • 32.  Clean up workplace, machines and tools after use.  Identify root causes of loud noise, vibration, heat buildup in the equipment and take remedial action. 32 (Spic and span leads to zero break down) 4. SEIKETSU(STANDARDIZING)  Developing standards.  Establishing check procedure.  Create visual controls.  Devise ways and means to expose problems. (Action speaks louder than words) 5. SHITSUKE(SELF DISCIPLINE)  Developing action plan for maintaining the set standards.  Give unambiguous advice/instruction to your work associates.  Carry on 5’S’ activities as a matter of habit and enthuse its practice. (Be a self-starter) POLLUTION CONTROL The company doesn’t have any pollutant products or bye products. The only pollutant may be cotton particles that may get spread in the loom shed. To prevent this, the factory is having sufficient humidifier to help the cotton particles settle on the ground. In addition to this, the factory and premises are cleaned on a regular basis. The sound of weaving mills is also causes pollution. The company provides sound deafening materials to the workers to protect their ear drums.
  • 33. 33 RESEARCH & DEVELOPMENT 1. SPECIFIC AREAS IN WHICH R&D CARRIED OUT BY THE COMPANY. a) Quality Up gradation b) Developing wide range of products c) Productivity enhancement d) Quality Control Management 2. BENEFITS DERIVED AS A RESULT OF THE ABOVE R&D a) Increase in production and capacity utilization b) Repeat order from customers due to consistency in quality 3. FUTURE PLAN OF ACTION a) Cost-efficiency in manufacturing operations through better methods and techniques of productions b) Increasing range of production. c) Development of new markets. 3.1.3 PURCHASE DEPARTMENT Chart 3.4 showing the structure of Purchase Department Deputy General Manager- Purchase & Maintenance Purchase Manager Stores Manager Store Assistants Purchasing Executives
  • 34. Kitex have an effective purchase department and its functions are to procure materials, machines, and tools etc., at the right quality and quantity at the right time. The firm has a centralized department structure which is headed by Purchase Manager, assisted by two Purchase Officers and Purchase Assistants. The Purchase Manager has to report to the General Manager and Managing Director. Its objectives are to make continuous availability of raw materials and to make purchase competitive and wise at most economic price, to develop alternative source of supply, to serve as information center on material knowledge relating to price, source of supply, and mode of delivery etc. The purchase department has to purchase good quality of materials to have a minimum possible wastage of materials and loss in production. Purchasing is the most important function of materials management and starts at the moment an order is placed, for the purchase of materials a substantial part of the companies finance is committed , which affects the cash flow position of the company. OBJECTIVES OF PURCHASE DEPARTMENT  To make a continuous availability of materials so that there may be uninterrupted flow of materials for production.  To make purchase competitively and wish at the most economic prices  To make the purchase in reasonable qualities and to keep investment in 34 materials at minimum.  To develop relationship with supplier, which will ensure the best supply of materials.  To purchase proper quality of materials to have minimum possible wastage of material and loss of production. MATERIALS PURCHASED The following are the major items of materials purchased by the company:  100% of cotton yarn of different specification.  Sizing chemicals :- Tapioca starch and Adhesives
  • 35. 35  100m spares.  Electrical equipment and accessories  Packing materials and office stationary PURCHASE PROCEDURE (1) Purchase Indent:- Indenter raise materials requisition note to stores department. If not available stores department issues purchase requisition to purchase department and is documented in purchase department. (2) Enquiry:- Purchase department sends enquiries to appropriate vendors on receipt of indent and they in turn send quotations. (3) Receiving Quotations:- Quotations are checked by the managers of purchase and finance department and they check the appropriate quotations. (4) Preparation Of Competitive statements:- Quotations are better tabulated a purchase department prepare the comparative statement and send to intender. (5) Approval:- After studying all the details and analyzing the decisions relating to approval is taken by the finance department. (6) Issuing Purchase Order:- The purchasing order is given relates to the needed quantity to the respective suppliers. (7) Receiving And Inspection Of the Materials:-
  • 36. After receiving the materials ordered, they are inspected to ensure the quantity of the Deputy General Manager Human Resources Deputy H.R. Manager H.R. Assistant Senior H.R. Officer Executives Executives 36 materials received. (8) Checking and Passing of Bills:- The materials are checked to see the quality of materials and the bills are passed for payments. Before fixing the contracts for purchase, price variation clauses are included in terms and conditions of purchase. Factors Considering While Selecting Suppliers  Manufacturing capacity  Reliability of suppliers  Financial conditions of suppliers  Price quoted  Quantity for which price quoted is applicable  Terms of payment and delivery 3.2 STAFF FUNCTION 3.2.1 HUMAN RESOURCES DEPARTMENT Chart 3.5 Executives
  • 37. Now-a-days human resources are considered as one of the important assets of an organization. Every successful company needs great people to make recruitment and retention. Companies must find, new ways to engage the knowledge, experience and talents of employees to find the hidden value to achieve strategic goals. Kitex Ltd has a good human resource department and it maintains good relations with the employees. This helped the company to achieve tremendous growth. All the employee related activities are managed by this department. 37 Working time: 9 am to 5 pm Saturday : 9 am to 4 pm Functions The main functions / role of personnel & Administrative Manager i) Advisory Role Industrial Psychology and Sociology ii) Operative and Service role iii) Conciliators role iv) Specialist advisory role Or i) Formulation of HRD functions and suggesting the HRD needs of the organization ii) To find out ways and means of implementation of HRD function iii) Monitoring the HRD activities of the organization iv) Total commitment towards implementation of HRD HRD DEPARTMENT OF THE COMPANY IS BASED ON THREE ASPECTS; a. Competency Building This is usually done by three ways like, improving the knowledge of employees and creating the right attitude in the mind of them. For this they will be given training and
  • 38. 38 development programs. b. Culture Building It is having a great importance, as right culture will create employee satisfaction. Every employee of KITEX LIMITED loves to work in the organization because of good g culture prevailing in the organization. Culture mainly indicates the good attitude towards employees and vice versa. c. Motivation Building Enhancing the motivation of employees and thus enabling the organization to achieve its goals is another inevitable function of this department. The employees are being motivated by providing various monetary benefits and also morale boost like promotion etc. Industrial relations are yet another major area coming under HRD department. And also good relationships are maintained within the organization. The Activities Normally Associated with This Department are: (I) HR Planning Human Resource Planning is understood as the processing of forecasting an organization’s future demand for, and supply, of the right type of people in the right number. In Kitex Ltd, the concerned department is always updating the list of people. (After all the preliminary formalities). The Importance of Human Resource Planning a. Future Personnel needs b. Coping with changes c. Creating highly talented personnel d. Protection of weaker sections e. International strategies f. Foundation of personnel function
  • 39. 39 g. Resistance to change and move (II) Recruitment Recruitment is a process of searching for and obtaining applicants for jobs from among whom the right candidate can be selected. Recruitment process is done after the job analysis and job design which specifies the taste and duties of job and qualification expected from the respective jobholder. In Kitex Ltd the Personnel department has a clear-cut recruitment planning. For this they give advertisement in newspapers and other media. After collecting all applications, departments sorts this applications and call up the right candidates for interview. This process comprises of 5 interrelated stages. They are (i) Planning (ii) Strategy development (iii) Searching (iv) Screening (v) Evaluation and Control. Also internal recruitment is taking place in Kitex Ltd. This includes present employee, referrals, former employees, and former applicants. For the recruitment of office staff and managerial personnel, external sources like advertisement in newspapers, employment weeklies etc., are used. Other sources are advertisement in company’s website, campus recruitment, employee reference and resumes of the candidates which the company passes, while selecting weaver trainees and helpers, qualification along with sufficient experience in the industry is also required. They can directly appear for interview. Sometimes selection order is on the basis of recommendation from known persons. For skilled jobs like fitter, electrician, carpenter, instrument technician etc., information is passed through advertisement. For this experience in the respective field is a good advantage. (III) Interview and Selection After screening test the candidates are called for an interview. For the post of Office Staff and managerial position a written test is also conducted. For managerial positions various other tests are also conducted with the help of experts in the field. The short listed candidates are then interviewed. The interview panel consists of M.D, General Manager, Department head and Administration Manager.
  • 40. For the post of workman, interview selection is conducted usually on second Saturdays. The Organization conducts walk-ins and written tests in all major towns in Kerala and inside the organizations. 40 (IV) Probationary Period After the selection process the selected supervisory and managerial position holders have to undergo a probation period of 6 months. During this period monthly evaluation is done on the basis of the following criteria. 1. Professional knowledge 2. Promptness 3. Dependability 4. Attitude towards supervisors 5. Attitude towards co-workers 6. Leadership and initiative qualities 7. Attendance and punctuality 8. General Ability Grades are given, like satisfactory, unsatisfactory, outstanding and good. If a candidate gets an unsatisfactory grade in consecutive months, he will be eliminated before the termination of the probationary period. Confirmation is done only after the probationary period. (V) Training and Development Training and Development refers to the imparting of specific skills, ability and knowledge to an employee. Successful candidates placed on the job need training to perform their duties effectively. For the weaver trainees, the period is one year. During the training period the trainers are given training in communication skills, spoken English (how to face an interview) etc., on addition to the technical training.
  • 41. Training program is conducted by the Kitex community college. The company also conducts the job training program. Training program includes morning and afternoon sections. The morning section (batch wise) theory classes are given and in the afternoon section. Training program is conducted from 9 am to 5 pm. The major curriculum involves personality development, technical program, communication development etc. During the training period food and accommodation are provided by the company. After successfully completing the training program certificates are awarded to the candidate. The key to the good employee relations program is the communication channel that gives the employee access important information and an opportunity to express his ideas and feelings. The supervisors are familiar with employment policies and the employees are aware of their rights, this leads to lesson for misunderstanding. 41 (VI) Performance Appraisal Yearly evaluation of performance is done for the employees. The evaluation criteria for the managerial and supervisory levels are; 1) Conceptual skills, ability to a) Anticipate b) Plan with imagination c) Innovation d) Creativity 2) Decision making skills, ability to a) Analyze b) Solve problem 3) HR- Skills - ability to
  • 42. 42 a) Motivate b) Communicate c) To build team spirit 4) Organizational Skills - ability to a) Organize own work b) Organize others work c) Delegate and control 5) Personal Characteristics a) Grasp b) Initiative and intelligence c) Fairness in dealings d) Adaptability e) Reactions to discipline 6) Job Ability a) Knowledge of his job b) Attitude towards work c) Willingness d) Job performance 7) Integrity and Honesty a) Honest b) Determination
  • 43. Criteria for yearly evaluation of employees up to the supervisory level. 1) Knowledge and accuracy of work 2) Attitude towards work 3) Ability to organize, plan and access/ guide juniors 43 4) Performance 5) Dependability and integrity 6) Drive and Leadership 7) (VII) Employee Remuneration Remuneration of employee occupies an important place. Remuneration is the compensation; an employee receives in return for his or her contribution to the organization. In Kitex Ltd, the organization provides all the remuneration insisted as per the Company’s Act, 1956. This comprise,  Wages and Salary  Incentive  Non-monetary benefits  Perquisites (VIII) Wages and Salary The company follows time rate system and piece rate system. The workers involved in production of Grieg cloth are compensated according to the number of pieces of cloth produced. Other plant workers are compensated as per the time spent by them in the plant. (Packers etc...) For the office employees, salary is paid along with a pay slip, which contains
  • 44. the details of the pay. At the time when the employee receives the salary, he should sign on the copy of pay slip and it is filed in the department.The compensation package consists of basic pay + DA + HRA + Conveyance+ Children’s education allowance. 44 Incentive Besides the above package, the employee will get other incentives like production incentive, Sunday-Monday incentive etc. (IX) Employee Welfare Measure In India labor welfare measures can be divided into statutory welfare measure and non-statutory or voluntary welfare measure. A) Statutory Welfare Measures 1) Accident Benefits If the employee, who is covered under the employee’s state insurance scheme (ESI), face an accident during the work, he will be paid benefits, as per ESI scheme. If the employee is no covered under the ESI, the company will meet all expenses and grant him special leave in case of any accident. They will also get benefit from the group accident policy, taken by the company. 2) Annual Bonus The company pays annual bonus to its employees based on the company’s performance in the previous year. 3) Canteen The company has separate canteen for male and female employees. For drinking water, water coolers are installed in the company, wherever necessary. For the hostel and canteen facility they provide, they charge an amount of Rs.400 each month. 4) Gratuity
  • 45. Kitex Ltd. maintains a gratuity scheme for its employees who have completed 5 years of experience including the training period. 45 B) Voluntary Welfare Measures i) Attendance bonus ii) Uniform allowance iii) Children’s education allowance iv) Free tea and coffee for office staff v) Funeral expenses on the death of family members of the employees vi) Saving scheme for the employees vii) Stands as a guarantee for the employees to buy vehicles and households on hire purchase viii) Leave: Earned leave for 15 days is granted to the employees. Maternity leave for 12 weeks is also granted to the female employees ix) Free accommodation is also granted to the female employees. X) Industrial Relations Industrial relation is concerned with the relationship between management and workers. In Kitex Ltd. and all other Anna Group of Companies the management is very conscious about maintaining good industrial relations between management and workers and the role of regulatory mechanism helps in resolving any industrial dispute. XII) Promotion Promotion activities contribute to employee satisfaction and motivation. If mishandled it leads to discontent, frustration, and skepticism among employees and culminates in a high rate of labor turnover. In Kitex Ltd. within the limitation the personal department lays down a sound promotional policy and ensures its implementation.
  • 46. 46 XIII) Transfer Transfer involves a change in the job (accompanied by change in the place of the job) of an employee without change in responsibilities or remuneration. For employees satisfaction the personnel and administration department provide job rotation. XIV) Separation Layoffs, resignation and dismissals separate employees from their employer. Separations are painful to both the parties and should therefore be administrated carefully. They are:  Layoffs – Temporary separation  Resignation- Termination of employment at the instance of the employer  Dismissal or discharge – Termination due to excessive absenteeism, serious misconduct, false qualification statement, theft of company property. XV) Hostel In Kitex Ltd, organization provides separate hostel facility for the ladies and gents. It includes canteen, accommodation and entertainment facility in common hall (television). For the purpose of administration of ladies hostel, organization has appointed a hostel warden and two assistant wardens and hostel staff. In every weekend the administration manager or personal officer visits and check the facilities and functions of the hostel. Also annual day celebrations are conducted for the employees. XVI) Security For the security and disciple in Kitex Ltd., the organization provides security officers and a security staff. The main function of the security officer is to check the baggage and carrier coming to the organization and the products delivery items from the package section. They marks the quantity of the products coming in and going out, place, time etc
  • 47. 3.2.2 MARKETING AND ADMINISTRATION DEPARTMENT Chart 3.6 showing the structure of Marketing and Administration Department Deputy General Manager - Marketing Administration Manager Manager- E-commerce Marketing Marketing is the activity through which a company is able to find out its potential customers and sell out its products and involves the integration of a number of activities starting from conception of products and its profitable selling and consumption. Even if a company is able to produce a large quantities of goods but not able to market them, the firm cannot survive for long. Main purpose of business is to create customer and the various processes involved in finding out customers and knowing their needs and wants and placing goods in their hands is known as marketing process. MARKETING DEPARTMENT OF KITEX Marketing Department of Kitex is very efficient, it scans the environment, analysis marketing opportunities, designs marketing strategy, implementing and controlling marketing functions. It employs direct marketing strategy, avoiding intermediaries. Kitex enjoys large 47 Marketing Manager Administration Executives Office Executives Assistant Manager Marketing Executives Sales Staff
  • 48. customer in core markets especially in South Indian market, it has high demand. It has more than 2000 dealers spread all over Kerala. 48 MARKETING POLICY The marketing policies of Kitex are in such a way that it does not entertain middlemen. A direct marketing approach is adopted and all the dealings are direct. There are no stockiest of wholesalers. It can be seen that by following this approach has more favorable conduction in the market situation. Marketing Functions Kitex has a dealer network of more than 2000 dealers who are spread all over Kerala. It has sales all over Karnataka and Tamil Nadu. There are direct outlets in Kerala and Tamil Nadu. Dealership are allotted only after assessing of credit worthiness, efficiency etc. Dealers obtain the products upon order over the van of the company and also the products are delivered either at go down or showroom. MARKETING STRATEGY Marketing department of Kitex is very vigilant of its environment and is also very conscious of market potential, about their major competitors, company’s strategies, weakness etc. As a result of stiff competition, the top management has appointed a General Manager in the marketing and he looks over all the activities very efficiently. Major competitors of Kitex are MCR, Janson, Angel, Ramraj etc. and they adopt various marketing strategies like advertising in media using film stars like MCR using Mohanlal as their brand ambassador. These companies also offer a wide variety of Karas and colors of dhothies which attract customers. Their marginal price will be high when they sell to the dealers. But in the case of Kitex the margin is very less. Also, the firm enjoys a good market owing to its quality. In Kitex profit margin of products are 15-20%. Kitex also has a technical competency. It has introduced new automatic weaving suzzler looms from Switzerland which, except Janson, no other manufacturer has introduced. MARKET SEGMENTATION Customer’s preference varies with segments and different aspects. The marketing
  • 49. segmentation procedure of Kitex mainly focuses on surveys. The Marketing Manager conducts the survey process. The staff of R&D department helps in this process by conducting informal interviews with focus group customers. This is done to gain a clear insight of their motivation, attitude and behavior. Using the findings from these informal interviews, a researcher prepares a formal questionnaire, which is administered to a sample of customers to collect data on the following: 49  Brand awareness and rating  Product usage and pattern  Demographic, physiographic and graphical details of respondents. MARKETING MIX It consists of everything a firm can do to influence demand for its product. Kitex also follows the ideas of marketing mix, they are: 1. Place mix Location of plant is one of the early decisions an entrepreneur has to make for earning maximum profit. Location determines the survival as well as the prosperity of business in free market economy. The unit is located in Kizhakkambalam, Aluva. The total extent of land is around 1650000 sq. ft. It is well connected with the road. The availability of skilled and unskilled labor is also a factor in selecting the location. 2. Product mix The grey fabric produced is of finest quality and is mostly used for export purpose. They provide grey fabric lungies, bed sheets, mull in varies quantities as per customer specification. The Kitex product is reputed for its quality and free from weaving defects up to greater extent. The special feature is that raw materials are passed through strict inspection. 3. Price mix The company maintains stable price for a long period of time. Price of product depends on the price of yarn. It maintains constant price and concentrates on quality of product
  • 50. and so it requires less investment in advertisement and sales promotion and also a very well formulating pricing policy is provided. 50 4. Promotion mix To promote its products advertisements are used in Kitex. The basic function of an advertisement is to influence and motive people to buy products. In Kitex various advertisement agencies are called up on and a brief idea is given about what to advertise and these agencies prepare a pre-demonstration. The Marketing Manager, General Manager( Marketing) and the General Manager directly analyze and select the best among them and entrust the agencies for covering their advertisement plans. Kitex choose the following media: TV : -Asianet, Surya, Kairali, Mazavil Manorama, Amrita etc Print Media : - Malayala Manorama, Mathrubhumi etc Other media involve hoardings, fluxes etc. KITEX-stages in the product development process • Idea research • Screening analysis • Product development • Market testing • Commercialization KITEX-stages in the product life cycle • Introduction • Growth
  • 51. 51 • Maturity • Decline Pricing strategeis • Prestige pricing • Skimming pricing • Penetration pricing • Price lining • Dual pricing 3.2.3 STORES DEPARTMENT The manager heads the stores department. It is a sub section of purchase department. He is assisted by four persons, two in general shifts and one each in other two shifts. Stores manager reports to general manager. Stores department in Kitex controls the movement of materials to all activities. Materials in stores department includes sizing chemicals, yarns of different specification, adhesives, spare parts, electronic goods, lubricant tools, office stationary, packing materials etc. items are coded for easy handling. Packing materials and yarn are stored in corresponding departments but the issue of raw materials is controlled by the stores department. Stores manager with the help of purchase manager and production manager plans material storage. Storage of all items of raw materials including sizing materials, yarn of different specification, spare parts, electrical items, lubricant tool, office materials packing materials etc. is the responsibility of store department. Material storage is planned by the store manager with the help of purchase and production department. Yarn and packing materials are stored in the production department godown due to lack of sufficient space in the store and to facilitate easy handling of both the item.
  • 52. FUNCTIONS UNDERTAKEN IN STORES DEPARTMENT  Issue of raw materials which are ordered by various functional units. Raw materials are issued when material requisition note is received from supervisors of concerned section in production department.  Recording quality, quantity and other specifications of items issued by stores department in stores ledger account for inventory control.  Availability of materials is checked through computer and verified.  The physical stock is taken and is checked by stores department and also by the internal auditors. Stock verification is done independently by store keeper and store manager.  The materials stocked should be preserved well so as to protect them from deterioration. It is done with the help of eco-friendly chemicals and are insured against fire. 52 RECORDING OF STOCK Perpetual stock records are kept for raw materials, spares, work in progress and finished goods. These records are periodically reconciled with accounting records. This is a periodical reporting of storage or excess. If differences are there, they are investigated and necessary adjustments are made in the final accounting records and stores ledger accounts maintained in stores. The stores department is fully computerized. A special software package is designed and installed for inventory management in stores. All the receipts and issues are recorded in the computer, ABC analysis of inventory is done in a regular basis of physical stock check once in every month by the stores department and internal auditors. STEPS IN RECEIVING MATERIALS  Visual inspection.  Preparation of receiving report.
  • 53. 53  Preparation of inspection report.  Dispatch of above reports to financial department for getting the bills passed and arranging payments.  Preparation of rejection notes of materials. MATERIAL CONTROL SYSTEM The company has material control system which ensures that right quantity of materials is available at the right time at the right place with right amount of investment. Two levels of material control exist in the company, quality control and financial control. Production manager and stores manager are primarily interested in quantity control because it is their responsibility to see that there is no stock out problem. FEATURES OF MATERIAL CONTROL SYSTEM  Continuous availability of all types of materials in the factory.  No excessive investment in stock materials.  While purchasing materials it is seen that it is purchased at a reasonable low price.  There is minimum wastage of material while these are being stored in the godown by the stores department.  Information about availability of materials is continually made available by the store manager.  There is proper co-ordination and co-operation among departments.  As a part of material control system, there exists an internal check on materials so as to avoid misappropriation of store items. TECHNIQUES OF MATERIAL CONTROL  Level setting EOQ
  • 54. 54  ABC analysis.  Perpetual inventory system.  Materials turnover ratio.  Material cost reports. INVENTORY CONTROL ANALYSIS In Kitex, the major technique used in controlling the inventories is ABC analysis. Turnover ratios are calculated and it is done regularly. All stocks are kept in assigned area and the access to these areas is strictly restricted. The inventory control systems are designed in such a way that the production is not interrupted in any way. Proper planning, purchasing, handling and accounting of materials have helped company to control the cost of production. Thus it aims at qualitative, quantitative and financial control.
  • 55. Part III - Routine work given by the organization 55
  • 56. I entrusted with a job to find out the perception on recruitment and selection process and its impact on Kitex Ltd. Kizhakkambalam, Kochi. The aim of personnel planning is to determine the needs for persons both in terms of number and type. For deciding about the number both present and future then this requirement should also be considered. Besides number type of persons needed are also important. This will be decided by studying the job requirement etc. The educational and technical requirement manage various job should be properly analyzed so that right type of persons are employed. In today’s competitive world choice of right employees for reaching implications for an organization functioning. Employees well selected with the right kind of skill, knowledge and potentials would contribute a lot to the efficient running of organization. Human Resource problems including attitudes, skill and productivity issue all begin at the stage of recruiting. If it’s wrong recruitment the organization has to pay heavily in terms of low productivity, low competency and bring innovation, if proper recruitment is not done the right kind of manpower is not deployed in the organization. Recruitment is process for prospective employees and stimulating them to apply for a job in the organization. When more persons apply for job then there will be a scope for recruiting better persons. The job seekers too on the other hand are in search of organization offering them employment. Recruitment is a linkage activity bringing together those with job and seeking job. 56 4.1 OBJECTIVE OF THE STUDY  To study the recruitment and selection process of KITEX.LTD KIZHAKAMBALAM, KOCHI.  To identify the strategies used by the company to recruit and selection of employees  To determine if these strategies used are effective or not  To identify the impact of the strategies on the employees of KITEX.LTD in terms of success and overall performance  To identify what measures can be adopted in place to improve the strategies
  • 57. 57 4.2 METHODS OF STUDY Recruitment is a process of searching for prospective employees and stimulating them to apply for jobs Companies can adopt different methods of recruitment for selecting people in the company. These methods are  External sources  Internal sources 4.3 RESEARCH METHODOLOGY STEPS: Research designs adopted for this study is of the descriptive type Sources of data: the data were collected from primary as well as secondary sources. The secondary sources were following.  Company record  Journals  Magazines  Annual reports 4.3.1 Method of data collection: The methods of techniques employed for primary data collection are follows  Personal interview using structure questions with the employees of the company  Direct observation of the employees of the company  Telephone interview with the employees of the company 4.3.2 Sample size The sampling adopted will be convenience sampling the researcher has selected 50 samples out of 1800 employees from the universe. It is due to the fact this group can very well represent the whole population understudy. The respondents consist of KITEX employees.
  • 58. 58 4.3.3 Universe Total number of employees: 1800 Sampling method used: convenience sample method. 4.3.4 Convenience sampling Convenience sampling is also known as grab, opportunity, accidental or haphazard sampling with this method, the research objects that are easy to reach. As the name describes the researcher chooses subjects because of convenience sampling are when students use their classmates in a research study or a television reporter interviews people on the street. In research methods, there are two primary classifications for sampling methods: non probability and probability. With probability sampling methods all possible subjects out of a population have a some chance of being included in the sample researchers can even calculate the mathematical probability of one of them being selected. They can also calculate sampling error, which is the degree to which the sample might differ from the actual population. 4.4 LIMITATION OF STUDY  The major limitation of this project was that not much cooperation among the respondents, because they are busy at work  It is also difficult to visit the project area and collect the data on time  Time constraint was also a major limiting factor  Lack of facility for interviewing employees.  The dislike of certain people to the questionnaire  Lack of experience in conducting study in such a premises
  • 59. 4.5 DATA ANALYSIS AND INTERPRETATIONS The data collected through the study is given below in the form of tables and figures followed by its interpretations. 1.How do you evaluate recruitment procedures? Table 4.1 shows the evaluation of recruitment procedures. Criteria No of respondence Excellent 10 Adequate 15 Good 25 Poor 0 Table 4.1 Diagram 4.1 Diagram 4.1 shows the evaluation of recruitment procedures. 59
  • 60. Recruitment Internal External Both 60 INTERPRETATION Out of 50 respondent 10 of them evaluate as excellent , 15 of them as adequate and 25 of them evaluate as good 2. Which source of recruitment is preferred more? Table 4.2 shows the preference of recruitment sources Criteria No of respondents Internal 9 External 19 Both 22 Table 4.2 25 20 15 10 5 0 No of respondents Diagram 4.2 shows the preference of recruitment sources INTERPRETATION Out of 50 respondents 9 replied internal, 19 replied external and rest 22 replied both
  • 61. 3. What is the duration of recruitment process? Table 4.3 shows duration of recruitment process. Criteria Duration 3 weeks 5 A week 15 10 Days 20 Few months 10 Table 4.3 Recruitment Process 3 weeks A week 10 Days Few months Diagram 4.3 25 20 15 10 5 0 Diagram 4.3 showing the duration of recruitment process 61 INTERPRETATION Duration The above graph shows the duration of recruitment process.Out of 50 respondents 5 responded 3 days, 15 responded a week, 20 responded as 10 days and 10 responded as few months.
  • 62. 4. What are the various recruitment techniques used by the company? Table 4.4 showing the various recruitment techniques used by the company Criteria No of respondents Promotion 10 Advertising 22 Transfer 08 Others 10 Table 4.4 Recruitment Techniques Promotion Advertising Transfer Others Diagram 4.4 25 20 15 10 5 0 No of respondents Diagram 4.4 shows the preference of recruitment techniques 62 INTERPRETATION The above graph shows the various recruitment processes.Out of 50 respondents 10 supported for promotion, the other 22 supported advertising and other8 supported transfer and other 10 supported others.
  • 63. 5. How many stages are involved in selecting the candidate? Table 4.5 showing how many stages are involved in selecting the candidate. No of stages No of respondents One 9 Two 12 Three 24 Four 5 Table 4.5 No of stages in the selection process One Two Three Four Diagram 4.5 30 25 20 15 10 5 0 No of respondents Diagram 4.5 shows no of stages in the selection process. 63 INTERPRETATION The above diagram shows the no of stages in the recruitment processes. Out of 50 respondents 9 specified it as stage 1, other 12 specified as stage 2, other 24 specified as stage 3 and other 5 specified as stage 4
  • 64. 6. Do you feel the HR department is efficient in recruitment policies of the employees Table 4.6 shows the efficiency in recruitment policies of the employees by the HR department. Criteria No of respondents Very good 20 Good 20 Poor 10 Very poor 0 Table 4.6 Recruitment Policies Very good Good Poor Very poor Diagram 4.6 25 20 15 10 5 0 No of respondents Diagram 4.6 shows the evaluation of recruitment policies. 64 INTERPRETATION The above diagram shows whether the HR department is effective in recruitment processes. Out of 50 respondents 20 responded very good, other 20 responded good and 10 responded as poor
  • 65. 7. What is the average time spending by HR department for recruitment? Table 4.7 shows the average time spend by HR department for recruitment Criteria No of respondents 10MINs 5 10-20MINS 5 30MINS 15 MORE THAN 30MINS 25 Table 4.7 Time spend for recruitment 10MINs 10-20MINS 30MINS MORE THAN 30MINS Diagram 4.7 30 25 20 15 10 5 0 Diagram 4.7 shows time spend for recruitment. 65 INTERPRETATION No of respondents During recruitment, out of 50 respondents 5 specify as 10 minutes, other 5 specifies 10-20 minutes, 15 respondents specify as 30 minutes and other 25 specified it as more than 30 minutes
  • 66. 8. How do feel about the salary structure offered by the company. Table 4.8 shows satisfaction level of salary structure. Criteria No of respondents Highly satisfied 24 Satisfied 16 Dissatisfied 10 No opinion 0 Table 4.8 Salary Structure Satisfaction Satisfied Dissatisfied No opinion Diagram 4.8 30 25 20 15 10 5 0 Highly satisfied Diagram 4.8 shows the satisfaction of salary structure. 66 INTERPRETATION No of respondents The above diagram shows the satisfaction of employees on the salary scheme. Out of 50, 24are highly satisfied, 16 are satisfied and 10 are dissatisfied
  • 67. 9. How many panel of judges involved in the recruitment process? Table 4.9 shows detail of number of panels involved in the recruitment process. No of panels No of respondents 3 11 4 14 5 25 More than 5 0 Table 4.5 No of panels 3 4 5 More than 5 Diagram 4.9 30 25 20 15 10 5 0 No of respondents Diagram 4.9 detail of number of panels in the recruitment process. 67 INTERPRETATION The diagram shows the no of judges involved in the recruitment process Out of 50 respondents 11 specify 3 panel,14 specify 4 panel, and 25 specify 5 panel
  • 68. Recruitment Criteria Gender Age 68 10. What are the criteria used for recruiting Table 4.10 shows the criteria used for recruitment. Criteria No of respondents Work experience 17 Educational qualification 22 Gender 6 Age 5 Table 4.10 Diagram 4.10 25 20 15 10 5 0 Work experience Educational qualification Diagram 4.10 shows the criteria used for recruitment. INTERPRETATION No of respondents The diagram shows the criteria used in the recruitment process Out of 50 respondents 17 replied work experience, other 22 replied educational qualification, 6 replied gender and other 5 replied age.
  • 69. 11. How would you rate the effectiveness of advertisement on recruitment? Table 4.11 shows the response of effectiveness of advertisement on recruitment. Criteria No of respondents Excellent 26 Good 18 Average 6 Poor 0 Table 4.11 Effictiveness of advertisement Diagram 4.11 30 25 20 15 10 5 Diagram 4.11 shows the effectiveness of advertisement on recruitment INTERPRETATION The above diagram shows the effectiveness of advertisement on recruitment. Out of 50 respondents 26 replied excellent, other 18 good and other 6 average. 69 0 Excellent Good Average Poor No of respondents
  • 70. 12. Does the company follow different recruitment process for different grades of Different recruitment process Yes No 70 employees? Criteria No of respondents Yes 43 No 7 Table 4.12 Diagram 4.12 50 45 40 35 30 25 20 15 10 5 0 No of respondents INTERPRETATION The above diagram shoes whether different recruitment process are followed for different grades of employees. Out of 50 respondents 43 replied yes and 7 replied no.
  • 71. 13. What is your opinion about the applicant handling of HR department of the company? Table 4.13 shows the opinion about the applicant handling of HR department Criteria No of respondents Very good 19 Good 29 Average 2 Poor 0 Table 4.13 Applicant handling Diagram 4.13 35 30 25 20 15 10 5 Diagram 4.13 shows the applicant handling of HR department. INTERPRETATION The above diagram shows the opinion about HR department regarding applicant handling. Out of 50, 19 replied very good, 29 replied good and 2 replied average. 71 0 Very good Good Average Poor No of respondents
  • 72. 14. How do you consider company atmosphere? Table 4.14 shows the opinion about company atmosphere. Criteria No of respondents Very good 24 Good 18 Average 8 Poor 0 Table 4.14 30 25 20 15 10 5 0 Company Atmosphere Very good Good Average Poor No of respondents Diagram 4.14 shows the opinion about company atmosphere. 72 INTERPRETATION The above diagram shows the employees outlooks about company atmosphere. Out of 50 , 24 replied as very good, 18 replied as good and 8 replied as average.
  • 73. 15. How do you rate effectiveness of HR department of the company? Criteria No of respondents Excellent 20 Good 17 Average 13 Poor 0 Table 4.15 HR department effictiveness of the company Excellent Good Average Poor Diagram 4.15 73 25 20 15 10 5 0 INTERPRETATION No of respondents The above diagram shows the rate of effectiveness of recruitment in the company. Out of 50 respondent 20 replied excellent, other 17 good and 13 as average.
  • 74. 74 4.6 FINDINGS The following were found out after study:  None of the respondent evaluated the recruitment procedure as poor and 25 of them evaluated as good  Kitex Ltd prefers both internal and external as their source of recruitment.  The company follows different recruitment process for various grade of recruitment.  The mostly used recruitment technique is advertisement, the other techniques are promotion, transfer etc.  Most of the employees feel that HR department is efficient in recruitment policies.  The verification done for selection process is educational qualification legally and professional Qualification.  The average time spend by HR department during recruitment are more than 30 minutes  The employees are highly satisfied with the salary structure of the company.  The panel of judges involved in the process of recruitment is 5.  Most of the employees highly satisfied with the salary structure of the company. 4.7 SUGGESTIONS  Better training should be made available to employees for efficient work.  Compensation package should be increased.  Suggestions boxes must be placed for the purpose of getting feedback from employees.  The present commitment shown by the management towards the safety and welfare measures should be kept at the same level or at a higher level as per the situations as it directly affect the productivity of employees
  • 75. 75 5. CONCLUSION The organizational study which was conducted at KITEX LTD. KIZHAKAMBALAM helped significantly to get a feel of the real world industry and organization climate. The study about various departments and their functioning contributed to bridge the gap between theory and practical knowledge. KITEX LTD. Maintaining a perfect harmony between various departments, with its excellent working conditions. The Company now plans to take its performance to next level by further modernization, creating new markets in Europe and US by implementing niche products using high tech and time saving machinery and devices, improvement in quality of its employee by training, research and development. With the order books getting bulkier, KITEX is confident that it will become the leading manufacturer in the WORLD, in the INFANTWEAR APPAREL SEGMENT by the end of 2015 calendar year.
  • 76. 76 6. BIBLIOGRAPHY • www.annagroup.net • www.wikipedia.org • www.fibre2fashion.com/industry.../indian-textile-industry-an-overview1.... • http://www.ask.com/question/customer-satisfaction-definition • www.ibef.org/industry/textiles.aspx • www.capitalline.com
  • 77. ANEXXURE I 77 QUESTIONNAIRE Name: Place: Age: Educational Qualification: Gender: 1. How do you evaluate recruitment procedures? Excellent Adequate Good Poor 2. Which source of recruitment is preferred more? Internal External Both 3. What is the duration of recruitment process? 3 weeks A week 10 Days Few months 4. What are the various recruitment techniques used by the company? Promotion Advertising Transfer Others 5. How many stages are involved i n selecting the candidate? 1 2 3 4 6. Do you feel the HR department is efficient in recruitment policies of the employees ? Very good Good Poor Very poor 7. What is the average time spend by HR department for recruitment? 10MINS 10-20MINS 30MINS MORE THAN 30MINS
  • 78. 8. How do feel about the salary structure offered by the company? Highly satisfied Satisfied Dissatisfied No opinion 9. How many panel of judges involved in the recruitment process? 3 4 5 More than 5 10. What are the criteria used for recruiting? Work experience Educational qualification Gender Age 11. How would you rate the effectiveness of advertisement on recruitment? Average Excellent Good Poor 12. Does the company follow different recruitment process for different grades of 78 employees? Yes NO 13. What is your opinion about the applicant handling of HR department of the company? Very good Good Average Poor 14. How do you consider companies atmosphere? Very good Good Average Poor 15. How do you rate the effectiveness HR department of the company? Excellent Good Average Poor
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