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NAME: RAJYAGURU KISHAN
BRANCH: PRODUCTION ENGINEERING
YEAR: 2016-17
SEM: 1
EN. NO: 160210125092
Hearing vs. Listenin
g
Hearing- sense that allows you to
perceive sound; physical act- only
requires reception of sound waves
Listening- mental process that
requires concentrating on
sound, deriving meaning
from it, and reacting to it
1. Sensing (hearing) what was said (pick up
sound waves through ears)
2. Interpreting what was meant
(make decisions…Example: scream
- fun, fear, or anger?)
3. Examining the statement (how message
relates to you)
4. Responding to it appropriately (decide how to
respond- feedback)
 Listening for enjoyment- easiest of all (mus
ic, TV, radio); requires little mental involve
ment
 Listening for information- requires more co
ncentration; expected to retain info.
 Critical listening- listening for information
as well as analyzing and evaluating it
 Precision listening- listening with attention to
details that give you clues to the speaker’s emo
tion or state of mind
 Empathic listening- highest level; requires con
centration, retention, and judgment as well as e
mpathy
Barriers to Listenin
g
Barriers keep you from
understanding the
speaker’s message
They create interference
There are external
distractions-outside
of yourself (sirens, spider on
wall, loud truck, construction,
etc.)
There are internal
distractions- inside
your mind (thinking about
other things, planning your
weekend, daydreaming, etc.)
Your desire to talk- most people would rather talk
than listen; planning our response
Personal biases- being for or against an idea and let
ting that opinion form the basis of your thinking (a
dults about teenagers; culture- accents)
Conflicting demands- doing too many things at one
time; can’t give all your attention on one thing if it’s
focused on two or three (eating and watching TV w
hile talking on phone)
Improving Listening
Work on concentration
Practice good listening
Prepare yourself to listen
Listen for key words
Take notes
Work on concentration
Practice good listening
Prepare yourself to listen
Listen for key words
Take notes
Kishan 160210125092

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Kishan 160210125092

  • 1. NAME: RAJYAGURU KISHAN BRANCH: PRODUCTION ENGINEERING YEAR: 2016-17 SEM: 1 EN. NO: 160210125092
  • 3. Hearing- sense that allows you to perceive sound; physical act- only requires reception of sound waves Listening- mental process that requires concentrating on sound, deriving meaning from it, and reacting to it
  • 4. 1. Sensing (hearing) what was said (pick up sound waves through ears) 2. Interpreting what was meant (make decisions…Example: scream - fun, fear, or anger?) 3. Examining the statement (how message relates to you) 4. Responding to it appropriately (decide how to respond- feedback)
  • 5.  Listening for enjoyment- easiest of all (mus ic, TV, radio); requires little mental involve ment  Listening for information- requires more co ncentration; expected to retain info.  Critical listening- listening for information as well as analyzing and evaluating it
  • 6.  Precision listening- listening with attention to details that give you clues to the speaker’s emo tion or state of mind  Empathic listening- highest level; requires con centration, retention, and judgment as well as e mpathy
  • 8. Barriers keep you from understanding the speaker’s message They create interference There are external distractions-outside of yourself (sirens, spider on wall, loud truck, construction, etc.) There are internal distractions- inside your mind (thinking about other things, planning your weekend, daydreaming, etc.)
  • 9. Your desire to talk- most people would rather talk than listen; planning our response Personal biases- being for or against an idea and let ting that opinion form the basis of your thinking (a dults about teenagers; culture- accents) Conflicting demands- doing too many things at one time; can’t give all your attention on one thing if it’s focused on two or three (eating and watching TV w hile talking on phone)
  • 10. Improving Listening Work on concentration Practice good listening Prepare yourself to listen Listen for key words Take notes
  • 11. Work on concentration Practice good listening Prepare yourself to listen Listen for key words Take notes