1. Khalid A. Ajlouni PMP
IT Manager/ Supervisor
Name: Khalied Ahmad Al-Ajlouni
Nationality: Jordanian Address: Amman - Jordan
Mobile: +962-(0)79-9978625 E-Mail: khalied222@gmail.com
E D U C A T I O N
2005 Bachelor of Science in Computer
THE HASHEMITE UNIVERSITY, JORDAN
1999 High school degree
IRBID HIGH SCHCOOL, JORDAN
E X P E R I E N C E ( F R O M 2 0 / 1 0 / 2 0 0 7 T O P R E S E N T )
IT MANAGER -Barakah Takaful (from 25/01/2009)
Key responsibilities
Responsible for the maintenance, support and updating of the company's IT
infrastructure on a daily, weekly and monthly basis, for the overall purpose of
supporting its business, policies and vision.
• Prioritizing and assigning IT projects based on direction from Senior Managers and
on the needs of the business.
• Advising the company on technology related matters and how it can improve
existing IT operations.
• Increasing the IT literacy of all employees.
• Leading all IT projects.
IT OFFICER - Nathealth (from 20/10/2007 t o 20/01/2009)
Key responsibilities
Responsible for reporting directly to the IT Manager and collaborating closely
with other IT team members.
Duties:
• Responding to queries in a timely and accurate manner and resolving queries
to the user’s satisfaction.
• Diagnosing & resolving hardware, software & end users problems.
• Acting as the first point of contact for all IT & technical queries.
• Planning and undertaking scheduled maintenance upgrades.
• Developing the infrastructure and systems to meet the companies needs.

2. P R O F E S S I O N A L A N D P E R S O N A L S K I L L S
PROFESSIONAL SKILLS
• Accurately following oral and written technical instructions.
• Effective verbal and written communication skills.
• Good general knowledge of IT.
• Picking up new skills quickly.
• Strong attention to detail and accuracy.
• Understanding of basic computer networking.
• Ability to produce the standard monthly reports to cover key areas.
• Able to accept and give critique and feedback.
• Able to work closely with application and web developers.
• Strong SQL development skills.
• Ability to use programming procedures and techniques in the
implementation of server and hardware upgrades.
• Have excellent time management, confidentiality & communication skills.
PERSONAL SKILLS
• A good listener and talker who can hold a conversation with complete
strangers.
• Able to enter into constructive dialogues with people with whom I
disagree.
• Able to inspire the trust of others.
• Ability to change with practice.
• Always aiming high.
Certifications & Courses :
 PMP project manager professional certification
 Oracle 10g r2 developer (PL/SQL, Forms, Reports) course ccs Center
Amman.
 O.C.P in oracle sql and plsql
 Asp.net in V.B. course (new horizons )
 ITIL Foundation v3 (new horizons )
 Oracle 10g developer (PL/SQL, Forms, Reports) course Otech Center

3.  NEGOTIATING FOR RESULTS COURSE FROM OPTIMIZA
L A N G U A G E S
English
Very good in speaking, reading, writing and translating.
Arabic
Very good in speaking, reading, writing and translating.
Japanese
Jica level 2 graduate (hiragana, katakana) speaking, reading and
writing
R E F R E N C E S F U R N I S H E D U P O N R E Q U E S T .