This document is a resume for Khalid A. Ajlouni PMP, a Jordanian IT Manager/Supervisor. It outlines his education, including a Bachelor of Science in Computer from The Hashemite University in 2005. It also details his professional experience as an IT Manager for Barakah Takaful since 2009 and previously as an IT Officer for Nathealth from 2007 to 2009. It lists his professional skills such as project management, communication, and technical abilities. Personal skills include listening, communication, and inspiration. Certifications include PMP and courses in Oracle, ASP.NET, and ITIL. Languages include English, Arabic, and basic Japanese.

1. Khalid A. Ajlouni PMP
IT Manager/ Supervisor
Name: Khalied Ahmad Al-Ajlouni
Nationality: Jordanian Address: Amman - Jordan
Mobile: +962-(0)79-9978625 E-Mail: khalied222@gmail.com
E D U C A T I O N
2005 Bachelor of Science in Computer
THE HASHEMITE UNIVERSITY, JORDAN
1999 High school degree
IRBID HIGH SCHCOOL, JORDAN
E X P E R I E N C E ( F R O M 2 0 / 1 0 / 2 0 0 7 T O P R E S E N T )
IT MANAGER -Barakah Takaful (from 25/01/2009)
Key responsibilities
Responsible for the maintenance, support and updating of the company's IT
infrastructure on a daily, weekly and monthly basis, for the overall purpose of
supporting its business, policies and vision.
• Prioritizing and assigning IT projects based on direction from Senior Managers and
on the needs of the business.
• Advising the company on technology related matters and how it can improve
existing IT operations.
• Increasing the IT literacy of all employees.
• Leading all IT projects.
IT OFFICER - Nathealth (from 20/10/2007 t o 20/01/2009)
Key responsibilities
Responsible for reporting directly to the IT Manager and collaborating closely
with other IT team members.
Duties:
• Responding to queries in a timely and accurate manner and resolving queries
to the user’s satisfaction.
• Diagnosing & resolving hardware, software & end users problems.
• Acting as the first point of contact for all IT & technical queries.
• Planning and undertaking scheduled maintenance upgrades.
• Developing the infrastructure and systems to meet the companies needs.

2. P R O F E S S I O N A L A N D P E R S O N A L S K I L L S
PROFESSIONAL SKILLS
• Accurately following oral and written technical instructions.
• Effective verbal and written communication skills.
• Good general knowledge of IT.
• Picking up new skills quickly.
• Strong attention to detail and accuracy.
• Understanding of basic computer networking.
• Ability to produce the standard monthly reports to cover key areas.
• Able to accept and give critique and feedback.
• Able to work closely with application and web developers.
• Strong SQL development skills.
• Ability to use programming procedures and techniques in the
implementation of server and hardware upgrades.
• Have excellent time management, confidentiality & communication skills.
PERSONAL SKILLS
• A good listener and talker who can hold a conversation with complete
strangers.
• Able to enter into constructive dialogues with people with whom I
disagree.
• Able to inspire the trust of others.
• Ability to change with practice.
• Always aiming high.
Certifications & Courses :
 PMP project manager professional certification
 Oracle 10g r2 developer (PL/SQL, Forms, Reports) course ccs Center
Amman.
 O.C.P in oracle sql and plsql
 Asp.net in V.B. course (new horizons )
 ITIL Foundation v3 (new horizons )
 Oracle 10g developer (PL/SQL, Forms, Reports) course Otech Center

3.  NEGOTIATING FOR RESULTS COURSE FROM OPTIMIZA
L A N G U A G E S
English
Very good in speaking, reading, writing and translating.
Arabic
Very good in speaking, reading, writing and translating.
Japanese
Jica level 2 graduate (hiragana, katakana) speaking, reading and
writing
R E F R E N C E S F U R N I S H E D U P O N R E Q U E S T .