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Khaled AL-Zoubi
Personal:
Date Of Birth: January 13th 1972 Residency :Saudi Arabia
Marital Status: married Mobile:+966-505772863
Children: 3 son
Nationality: Jordanian. E-mail:kalzoubi1@gmail.com
WORKEXPERIENCE
March 2011 – Present CISCO Company Riyadh, Saudi Arabia
Network Consultant Engineer for Cisco optical technology including following
platforms
 Network convergence system (NCS2000) Cisco ONS 15454 Multiservice Transport Platform
(MSTP) Cisco ONS 15454 Multiservice provisioning Platform (MSPP), ONS 15600
SONET/SDH MSPP
 Network Management system (NMS) CISCO Optical Prime (COP) ,Cisco Controller Transport
(CTC)
 Design and validate DWDM networks through design tool (CISCO transport planning tool
(CTP)
 Integrate IPoDWDM solutions from both IP interfaces (ASR&CRS Router) and DWDM optical
side.
Main Tasks
 High Touch Engineer (HTE) role through Focused Technical Support (FTS) programme for
optical (DWDM, SDH and DCN) opened cases, handling the critical cases (outages) to
resolving the problems to meet the client SLA.
 Figure out the potential weakness issues in the production customer network and provide
detailed documented solutions through network optimization programme (NOS programme to
insure proactive network).
 Work with customer and internal engineering teams (presales) to build and craft low level
document (LLD) based on validation the design by optical planner tool (CTP) and outlined the
optical equipment installation and configuration.

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 Build, Develop and performs customer-specific Acceptance or network ready for test (NRFT)
procedures and Network implementation plan (NIP).
 Responsible for provisioning, test and troubleshooting of Ethernet (1G, 10G, and 100G) and
TDM circuits across the clients SDH/SONET, DWDM and Packet Optical network and insure
the interoperability with different vendor’s equipment.
 Responsible for cost efficient solutions, which provide adequate capacity and high network
reliability
 Work with customer engineering teams to perform change windows for optical network
installation or migration.
 Perform operational turnover and knowledge transfer to customer network operations and
engineering staff through KT and Demo sessions.
 Work with the High-End Routing and Optical Team to ensure that variations to optical
deployment methodologies and techniques are documented for further dissemination to the
greater Professional Services team and insure the compatibility of the configuration between
IP packets and optical (IPoDWDM solutions)
 Performs analysis and diagnosis of highly complex networking problems by
Building simulated networks in test labs to resolve highly complex problems and compatibility
issues.
March 2003 - March 2011 Saudi Telecom Company (STC) Riyadh, Saudi Arabia
Transport Technical Support Engineer for (STC) for different vendors platforms
Siemens (NSN), Lucent (ALU) and Huawei.
Performing the following tasks:-
 Provide advice on technical Part and operational issues related to troubleshooting scenarios
and develop & facilitate urgent temporary solutions to restore outages. Follow-up all outage
happen in the network and follow the escalation procedure.
 Study O&M activities in sites and functions process /flow chart /forms Proposals.
 Prepare the daily and monthly investigation outage reports
 Check the reliability and confirmed the functionality of protection in STC transmission Network
 Review the network to capture any actual / potential network deficiencies that may affect
service through network study and / or outage root cause analysis.

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 Prepare and implement the immigration traffic plans by Creating new migrated circuits for
Data Cross Connection through the ITM-SC ,ITM-NM , OMS, T2000, ACI and TNMS (Multi-
vendor managements systems)
 Prepare and implement the threading conditions(TC)and maintenance down time
requests(MDT)
 Monitor the activities of contractor staff to ensure that work schedule is being implemented
properly and evaluate the result to meet the accepted standards
 Develop, Control, review and evaluate preventive and corrective maintenance routines
performed evaluate results and correct or initiate remedy works
Dec 1996 - March 2003 SIEMENS world wide
Transport Technical Support Engineer for SIEMENS optical platforms
Mar 2001 – Mar 2003
 SIEMENS –Riyadh, Saudi Arabia - Resident Transmission Expert in STC for the
Manufacturing Support contract - two years. NOC & TAC2 Transmission Engineer for J2K &
190K project.
June 2001 – DEC 2001.
 SIEMENS-GREIFSWALD – Germany as a manufacturing Engineer at SIEMENS
Transmission Equipment Factory.
DEC 2000 – June 2001
 SIEMENS-MUNCHEN – GERMANY as a TAC2-Engineer for SDH Transmission Equipment,
and Management Systems (EMOS, ENMS)
Jun 1999 – June 2000
 SIEMENES-LIBIYA - as TAC2- Engineer for SDH Transmission Equipment.
Jun 1998 – June 1999
 SIEMENS-AMMAN - JORDAN as TAC2- Engineer for SDH Transmission project.
Dec1996 – June 1998
 SIEMENS-AMMAN - JORDAN as Transmission Commissioning Engineer
 Professional experience

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 Network consultant engineer for optical Cisco platform in addition to Technical support roles.
Including
1. Cisco ONS 15454 Multiservice Transport Platform (MSTP)
2. Cisco ONS 15454 Multiservice provisioning Platform (MSPP),
3. ONS 15600 SONET/SDH MSPP;
4. Optical Network management NMS, CISCO Optical Prime (COP); CISCO transport
planning tool (CTP),
5. packet optical transport systems (NCS2000,NCS4000,CRS,ASR,CTP)
 Network consultant engineer for optical Nokia Siemens NSN) platform in addition to Technical
support roles. Including.
1. Synchronous Add/Drop Multiplexers (SXA, SMA1/4, SMA16)
2. Synchronous Line Equipment (SLD16, SL64 & SLR)
3. Microwave Radio Equipment (SRT1C & SRAL)
4. Multi-Service Provisioning Platform NG Equipment : Nokia Siemens NSN
(SURPASS hiT7070, 7060, 7030, 7020)
5. DWDM : Nokia Siemens NSN (hiT7300 ,hiT7500 )
. Education:
Graduated from Jordan University of science and technology, Bachelor degree in Communication and
Electronics, 19 June 1996
Training & certificate:
 Advance Training For CISCO optical protects (ONS15454) through Business unit (BU)
 Advanced Training For Siemens Transmission SDH equipment through TAC3
 On job training in Siemens-Berlin/Greifswald. (Siemens Transmission equipment factory).
 Operation and Maintenance for SDH (ADM16/1). (Lucent)
 Operation and Maintenance for DWDM (OLS 80G, OLS400). (Lucent)
 On job Training for (LU Lambda unite, ADM universal, AMU universal). (Alcetel -Lucent)
 Operation and Maintenance for TDM 10G (STM-64). (Lucent)
 On job Training of Huawei Optical Transmission Systems Optix
1500,2500,3500.7500,9500,BWS1600
 CCNA certified, CCNP in progress
Language
 Arabic mother tongue
 English excellent verbal and written
Other Skills
 The ability to work both independently and jointly in a high performance team environment
 Excellent documentation skills
 Interpersonal and communication skills
 Learns and adapts to new technologies and methodologies and exercise innovation.
 Experience with desktop operating systems and Familiarity to operate terminal emulation
software for PC

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 Strong work ethic with a desire to meet and exceed personal and business goals.
 Expert level communication and teamwork skills
 Self-motivated to take ownership of assigned projects and deliverables.
 Ability to work both in a team and independently on assigned projects.
* Required References will be provided upon your request