Keyhouse has been established for over 26 years and provides services like legal advice, training, supported housing, and housing management from its multiple locations. Its vision is to end social exclusion and its mission addresses housing issues for the socially excluded. The document discusses Keyhouse's empty homes program, which plans to refurbish 25 homes over 2.5 years by purchasing 8 and securing 17 through leases. Challenges include unrealistic owners, increased workload, and properties being too expensive to treat. Benefits are interest from launch events, securing leases, using local trades and suppliers, and donations of materials.