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German-Serbian IT Business Dialogue
4th Stakeholder Roundtable
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
ACCESS Project
in cooperation with
Vojvodina ICT Cluster, ICT Network and Nis Cluster of Advanced Technologies
Study on Key Enabling Technologies in the Serbian ICT Industry
Vladimir Abramytchev
Beograd, 26th April, 2013
26.04.2013
Overview
New product development in Serbian ICT industry
Key enabling technologies and processes
Shared resource centres
26.4.2013
1
26.04.2013
New product development technologies
26.4.2013
2
Equipment Software Processes Methods Services
Development tools
Commercialisation
Innovation
Knowledge
Market needs
Competitiveness of used technologies and processes
Info
Opportunities
PCs, assembling
lines
Marketing
26.04.2013
Competitiveness of technologies by sub-sector
26.4.2013
3
NewProductDevelopment
Technologiescompetitiveness
position
LowMediumHigh
Sub sectors
IT hardware Software IT services
26.04.2013
Overview
New product development in Serbian ICT industry
Key enabling technologies and processes
Shared resource centres
4
26.4.2013
26.04.2013
Most asked key enabling technologies
26.4.2013
5
Research Analyse Design Develop
Equipment
Test
Demand by companies
Launch
Search of clients
Testing
services
Phases of New Product Development
Concept
Software
development
training
Markets understanding
Business
models
Training in NPD
26.04.2013
Key technologies & processes with the highest
impact on the companies’ competitiveness
26.4.2013
6
Transfer of technologies for
new products development
Value chains mapping
Agile development
Outsourced services
Marketing-based processes
Processes / methodologies, services
Processes, services
Services
Processes, software, training, equipment
Services, software, equipment
26.04.2013
Overview
New product development in Serbian ICT industry
Key enabling technologies and processes
Shared resource centres
7
26.4.2013
26.04.2013
Centralised model of shared resource centre
26.4.2013
8
CRS
CRS CRS
Services are provided in person
CRS – shared resource centre
26.04.2013
Networked shared resource centre
26.4.2013
9
CRS
CRS CRS
Services are provided in person
BSO
BSO BSO
BSO
BSO BSO
BSO BSO
BSO – business services organisation
26.04.2013
Outreach virtual shared resource centre
26.4.2013
10
CRS
CRS CRS
Services are provided in person and virtually
BSO
BSO BSO
BSO
BSO BSO
BSO BSO
26.04.2013
Clusters-based virtual shared resource centre
26.4.2013
11
ICT Net
VOICT NiCAT
Services are provided in person and virtually
BSO
BSO
BSO
BSO
BSO
BSO
BSO BSO8
26.04.2013
Clusters-based shared resource centres
26.4.2013
12
ICT Net
VOICT NiCAT
BSO
BSO BSO
BSO
BSO BSO
BSO BSO
Services are provided in person and virtually
26.04.2013
For further information contact:
GIZ ACCESS
Makenzijeva 24/5
11000 Beograd
Tel: +381 11 240 03 71
www.giz.de
access-serbien@giz.de
26.4.2013

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Key Enabling Technologies in the Serbian ICT Industry

  • 1. German-Serbian IT Business Dialogue 4th Stakeholder Roundtable Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH ACCESS Project in cooperation with Vojvodina ICT Cluster, ICT Network and Nis Cluster of Advanced Technologies Study on Key Enabling Technologies in the Serbian ICT Industry Vladimir Abramytchev Beograd, 26th April, 2013
  • 2. 26.04.2013 Overview New product development in Serbian ICT industry Key enabling technologies and processes Shared resource centres 26.4.2013 1
  • 3. 26.04.2013 New product development technologies 26.4.2013 2 Equipment Software Processes Methods Services Development tools Commercialisation Innovation Knowledge Market needs Competitiveness of used technologies and processes Info Opportunities PCs, assembling lines Marketing
  • 4. 26.04.2013 Competitiveness of technologies by sub-sector 26.4.2013 3 NewProductDevelopment Technologiescompetitiveness position LowMediumHigh Sub sectors IT hardware Software IT services
  • 5. 26.04.2013 Overview New product development in Serbian ICT industry Key enabling technologies and processes Shared resource centres 4 26.4.2013
  • 6. 26.04.2013 Most asked key enabling technologies 26.4.2013 5 Research Analyse Design Develop Equipment Test Demand by companies Launch Search of clients Testing services Phases of New Product Development Concept Software development training Markets understanding Business models Training in NPD
  • 7. 26.04.2013 Key technologies & processes with the highest impact on the companies’ competitiveness 26.4.2013 6 Transfer of technologies for new products development Value chains mapping Agile development Outsourced services Marketing-based processes Processes / methodologies, services Processes, services Services Processes, software, training, equipment Services, software, equipment
  • 8. 26.04.2013 Overview New product development in Serbian ICT industry Key enabling technologies and processes Shared resource centres 7 26.4.2013
  • 9. 26.04.2013 Centralised model of shared resource centre 26.4.2013 8 CRS CRS CRS Services are provided in person CRS – shared resource centre
  • 10. 26.04.2013 Networked shared resource centre 26.4.2013 9 CRS CRS CRS Services are provided in person BSO BSO BSO BSO BSO BSO BSO BSO BSO – business services organisation
  • 11. 26.04.2013 Outreach virtual shared resource centre 26.4.2013 10 CRS CRS CRS Services are provided in person and virtually BSO BSO BSO BSO BSO BSO BSO BSO
  • 12. 26.04.2013 Clusters-based virtual shared resource centre 26.4.2013 11 ICT Net VOICT NiCAT Services are provided in person and virtually BSO BSO BSO BSO BSO BSO BSO BSO8
  • 13. 26.04.2013 Clusters-based shared resource centres 26.4.2013 12 ICT Net VOICT NiCAT BSO BSO BSO BSO BSO BSO BSO BSO Services are provided in person and virtually
  • 14. 26.04.2013 For further information contact: GIZ ACCESS Makenzijeva 24/5 11000 Beograd Tel: +381 11 240 03 71 www.giz.de access-serbien@giz.de 26.4.2013