Courtney Hood is seeking a full-time position to further her experience and career growth. She received a Bachelor's degree in Health Science from James Madison University, where she was president of the Madison Dance Club and a member of the Pre-Occupational Therapy Club. Her volunteer experience includes tutoring children with ADD and assisting patients at a medical center. Currently she works as an administrative assistant for a doctor's office, with duties like scheduling appointments, billing, and prescription management. She also has retail and food service experience from various cashier and server roles. Hood's skills include organization, leadership, communication, and proficiency with Microsoft Office programs.

1. Courtney Hood
3867 Gladden Road
Salem, VA 24153
Cell: (540) 494-5943
Email: hoodcc@dukes.jmu.edu
Alternate Email: courtneyc.hood@gmail.com
Career Objective
Seeking a full-time employment position to better my experience and find opportunities to
grow with the company.
Education
James Madison University - Harrisonburg, VA August 2011-May 2015
Received Bachelor of Science degree in Health Science through JMU’s College of Health and
Behavioral Studies. Completed health courses with an emphasis in the studies of health care
institution, anatomy, physiology, etc.
Salem High School – Salem, VA September 2007- June 2011
Core courses including pre-International Baccalaureate courses, Advanced French I, Business,
and Finance.
Clubs/Organizations
James Madison University’s Madison Dance Club 2011 - 2015
Participant and President
James Madison University’s Pre-Occupational Therapy Club. 2014 - 2015
Participant
Salem High School’s French Honor’s Society 2009 - 2011
Participant
Volunteer Work
2007 - 2014
Volunteered at Learning & Behavioral Specialists, LLC in Roanoke, VA: Duties included
tutoring children diagnosed with ADD, assisting in improving attention and concentration
skills.
Volunteered at Lewis Gale Medical Center in Salem, VA: Duties included checking on patients
and accommodating certain needs, filing paperwork, and keeping the patients company while
making sure they were provided with a comfortable living environment.
Volunteered in nursery at local Church weekly: Duties included watching over children and
planning activities for them that were related to children’s Sunday school activities.

2. Experience
Administrative Assistant August 2016 – Present
Administrative Assistant at Dr. Scott C. Hippeard, MD PLC, in Roanoke, VA: Duties include
scheduling appointments and verifying insurance, managing co-payments, billing, other
expenses, prepare appropriate forms for new/returning patients, following through with
referrals and scheduling appointments for patients with specialists, answering patient phone
calls, depositing money collected for the business, and calling in the appropriate prescriptions
for our patients.
Cashier May 2013 – October 2015
Cashier and Retail position at Deb’s Frozen Lemonade in Roanoke, VA: Duties include
providing a friendly environment for customers while they purchase food and beverages,
keeping the store clean at all times, closing down the store each night, taking care of profit and
counting drawer at end of each night.
Cashier and Office Assistant October 2012 – May 2016
Cashier at Food Lion grocery stores in Harrisonburg and Salem, VA: Duties include providing
a friendly environment for customers, greeting customers at they enter the store, answering any
questions customers might have, ringing up items customers purchase, counting safe to make
sure all money is accounted for, and completing paperwork.
Server and Bartender May 2011- May 2015
Waitress and Bartender at “Macado’s Restaurant and Bar” restaurant chain in Salem and
Harrisonburg, VA: Duties included collecting identification from guests to ensure the
requirement of age was met to consume alcohol, provide guests with a friendly atmosphere as
well as an enjoyable dining experience, deliver guests’ food and beverages in a timely manner,
memorize guests’ orders, and collect payments from guests.
Dance Instructor’s Assistant 2010- 2011
Duties included demonstrating dance skills, technique, combinations, and disciplining children
if necessary.
Special Skills
Energetic; organized; possess excellent people and leadership skills. Excellent communication
skills. Comfortable multi-tasking. Able to pick up new tasks and retain information very quickly.
Strong knowledge and experience with MS Word, Excel, and PowerPoint. Experience with taking care
of children including meal preparation, assisting with homework, and providing a safe and nurturing
environment.

3. REFERENCES
1. Wendy Wall
Learning & Behavioral Specialists, LLC
284 Academy Street
Salem, VA 24153
(540) 520-8264
2. Lisa Hippeard
3022 Northview Dr.
Roanoke, VA 24015
(540) 525-1355
3. Pedro Szalay
Southwest Virginia Ballet
3561 Rutrough Rd
Roanoke, VA 24014
(804) 852-1072