The document provides information about a new ICU monitoring program called iCARE that is being implemented at Banner hospitals. iCARE allows intensivists and critical care nurses to remotely monitor ICU patients in real-time from a central location. This allows for more timely intervention and has led to shorter hospital stays, fewer complications, and a 25% decrease in mortality rates. The CEOs thank the medical staff for their contributions in 2010 and look forward to continued progress on safety, quality and patient experience initiatives in 2011.