This document discusses closing techniques in sales, specifically for different customer types in Sri Lanka. It outlines the "Kaludodol/Bhoondi" close technique, which involves encouraging the customer to try the product with no obligation to buy. This technique works well for doubtful or indecisive customer types when the salesperson does not have time for a full demonstration or needs the customer to decide the product suits them. It provides an example dialogue for using this technique and notes it can be applied to closing sales for many products and services. Contact details are provided at the end for learning more about customer types in Sri Lanka.

1. CLOSING TECHNIQUES IN SALES
WITH SPECIAL REFERENCE TO
SRI LANKAN CUSTOMER TYPES
Maxwell Ranasinghe
M.A. ( Interdisciplinary
Studies- York, Canada) CPM
( Marketing – New Haven
,USA) B.Sc. (Business Admin
–USJ ,Sri Lanka)
Email: maxran1@yahoo.com

2. කලුද ොද ොල් AND බූන්දී “CLOSE
Technique
Go for the sale now.
Give them a chance to taste the product
Tell them that you give the best
Tell them that so many have opted to select your product

3. Use this when:
You can see that they are not sure of the product
You do not have time to describe or demonstrate
You wish to let customer decide that the product suits them
( use this technique with customer types of සැකරත්න ( doubtful or
skeptical) and අතීරණ (indecisive)

4. කලුද ොද ොල් AND බූන්දී “CLOSE CLOSE
IN ACTION
This is a fine “Kaludodol/ Bhoondi” ( a product) made by our family.
This is of fine quality. We never compromise quality
This has a unique taste/feature that you will not find in other
products
The price is bit high but the taste/ features/quality is so high
This product is a sought after product
This formula is a proprietary. No body has the technique
You can taste it . No obligation to buy.
Note: You can use this technique to close sale for many products and
services
If you need to know more about Customer types in Sri Lanka, please
click link below
https://www.youtube.com/watch?v=OeYY6J48HXo&t=1113s

5. CONTACT EMAIL:
MAXRAN1@YAHOO.COM