Just Culture Handout - PSOW 2015

1. Assume Good Intent
Just Culture –Not Blame. Also not carefree.
A just culture has zero tolerancefor reckless behavior.

2. Suzanne Martens, MD, FACEP, MPH, EMT PSOW 2015
Just Culture References:
10 Steps to Conducting an Internal Investigation EMS World 5-12
Building Accountability in EMS EMS World 4-14 Just Culture
Clinical Incident Reporting, Investigation and Resolution San Mateo Co EMS – AMR
Curious Leadership EMS Insider 2014-11
Due Process by James Page; Prehospital Systems and Medical Oversight 3rd ed.
available by permission to WI EMS medical directors
“To Err Is Human” Errors in EMS, Patient Safety, Just Culture [slide set]
Paul S. Rostykus, MD, MPH
Jackson County EMS Supervising Physician
www.jcems.net
drrostykus@jcems.net
Just Culture in EMS NAEMT position statement
Just Culture position statement American Nursing Association 2010
JustCulture.org website
Patient Safety and the “Just Culture” [2007slide set]
David Marx, JD
President, Outcome Engineering, LLC
The Just Culture Community
Progressive Discipline EMS Insider 9-11
Recommendations for Creating an EMS Culture of Safety JEMS 5-13
Stop punishing employees for mistakes JEMS 1-13 Just Culture
Strategy for a National EMS Culture of Safety NEMSAC 10-03-13 Just Culture p35-39
The Association Between EMS Workplace Safety Culture and Safety Outcomes Prehosp Emerg Care 2012
The Seven Window Counseling Process EMS World 2014-11 Just Culture