Emphatic listening takes time but avoids many problems down the road from misunderstandings. Dr. Stephen Covey notes it is better to listen fully now than have to redo work or deal with unexpressed problems later. The FAFSA application for financial aid for the 2012-2013 school year is available online now at FAFSA.ED.GOV and students should complete it to qualify for grants and loans for the upcoming school year. The Norwood campus is opening its facilities at 8:00 am on Fridays instead of the usual 7:30 am to avoid triggering security systems due to earlier access.