1. Jonathan I. Garcia (949) 375-3781 • jonathan@garciaonline.org • LinkedIn: jongarcialinkedin • Santa Ana, CA
Director of Data Center Operations • Operations Management and Sustainability
Data Center Site Selection and Construction • Data Center Services • Critical Facility Management
8+ years of experience with mission-critical enterprise information infrastructure valued to $400M: design, build, operate,
and maintain data centers. Project management for all stages of infrastructure projects, from initial planning through
commissioning. Build and lead teams for engineering, operations, sales, and security roles. Analytical and detail-oriented.
BICSI, 7x24 Exchange, AFCOM member. USAF veteran with intelligence training and Top Secret Security Clearance.
Multilingual: fluent in Spanish and English, conversant in Arabic.
• Data Center Design, Development, Construction • Facilities Management and Engineering
• Sales Support and Key Account Management • Regulatory Compliance and Government Relations
• SSAE 16 audit controls, TIA standards, NFPA codes • Uptime Institute Data Center Tier Standards
Professional Experience
Director of Operations / Data Center Manager, SMH Colocation (now Aecero), Anaheim, CA (2008 to 2015)
Leading carrier-grade data center on largest SONET rings in Orange County with power and network infrastructure
unmatched in local market. In charge of entire facility and SLAs for multiple tenants: L3, Global Crossing, MetroPCS/T-
Mobile, and others. Maintained 100% uptime (downtime credits $5M+/hour).
Instrumental in startup and growth of company, founding Facilities Management, Engineering, Sales, Physical Security,
and Environmental Compliance departments. Oversaw facility operations, core service delivery, new business initiatives,
contractor and vendor relations, and technical sales.
Senior advisor to CEO. Developed and managed 50% of annual budget. Primary point of contact with 80% of clients.
Accountable for entire client experience, from purchase through implementation and client retention. Guided recruiting
projects and hiring of all full-time and contract employees.
Data Center Site Selection, Construction, and Commissioning: Directed recommissioning of 110,000 sq. ft. data center
and $400M infrastructure (ex-Global Crossing facility neglected for 7+ years).
• Completed recommissioning 6 months ahead of schedule. Tested and verified all critical infrastructure: airflow
management, cabling structures, cooling, generators, and suppression systems. Delivered fully operational
facility in only 8 months.
• Designed and built carrier MMR from scratch, incorporating AT&T, L3, Global Crossing, Cox, SCE, TWT, TWC,
Zayo, APU, Cogent, and Wilcon. Expanded capacity to offer clients more choices.
• Saved $50K/week in costs by developing method of keeping cooling towers online during modifications and
repairs. Used existing isolation valves to eliminate need for additional equipment.
• Reverse-engineered data center’s 12kVA electrical system to correct power analysis problem.
Technical Sales Support: Technical trainer and sales engineering resource for in-house sales team: provided technical
insights key to marketing and selling data center services. Hosted on-site events with key accounts, prospects,
vendors, and contractors at data center—customer experience crucial to marketing and sales campaigns.
• Established sales department, all marketing materials, and brand management guidelines. Created lead
development campaign, sales process, and facility tours credited with closing major accounts. Spearheaded
rebranding of company.
• Developed free service offering for prospective enterprise customers: audit of their current data center
infrastructure, enabling sales team to differentiate company and create powerful proposals.
• Promoted and represented company at data center management industry events, including annual Data
Center World Global Conferences. Monitored industry trends for DCIM, cloud services, and physical
infrastructure improvement.
• Selected company’s first CRM (Microsoft Dynamics) and later migration to Salesforce. Deployed turnkey
solution that integrated with SaaS and Wrike project management system.

2. Jonathan I. Garcia (949) 375-3781 • jonathan@garciaonline.org • LinkedIn: jongarcialinkedin • Santa Ana, CA
Strategic Planning: Collaborated with CEO on business planning, product/service development, and other strategic
initiatives. Conducted market analysis, SWOT analysis, and competitor analysis of data centers, cloud services, and
Amazon Web Services (AWS).
Regulatory Compliance and Government Relations: Brought data center facility into compliance following years of
neglected maintenance and recommissioning. Reviewed documentation needs, reapplied for all needed permits,
and worked closely with inspectors, engineers, and regulators.
• Created and directed Engineering and Environmental Compliance departments.
• In charge of SSAE 16 controls and audits: physical security, infrastructure maintenance, network security.
• Oversaw $5M groundwater remediation program.
• Restored positive working relationships with local, state, and federal agencies, including Anaheim Fire
Department, SCAQMD (South Coast Air Quality Management District), SWRCB (State Water Resources Control
Board), and EPA (Environmental Protection Agency).
Physical Security Management: Set up security for data center, 43-acre business campus, off-site training center, and 18
private homes. Managed security planning, physical security operations, and access privileges for clients’ employees.
Recruited and screened 19 security officers. Designed and installed CCTV surveillance and command centers.
• Directed SSAE 16-compliant training, staffing, and policies for security force.
Program Administrator, City of Santa Ana Public Works Agency, Santa Ana, CA (2005 to 2008)
Managed City’s permit parking program (annual revenue $50K-100K) to optimize available parking and related traffic
issues. Analyzed data on traffic management, administration, and operations. Conducted neighborhood needs
assessments. Delivered presentations to educate residents and elected officials about proposed solutions. Collaborated
with residents, business owners, traffic engineers, law enforcement, and City officials to solve complex traffic problems.
Cryptologic Linguist / Functional Training Monitor / Intelligence Briefer, United States Air Force (1998 to 2004)
Top Secret (TS/SCI) Security Clearance. Subject matter expert in analysis and evaluation of intercepted voice
communications. Identified key information for rapid reporting to commanders, intelligence community, and officials.
Trained 70+ personnel from multiple service branches and agencies in intelligence operations and analytical techniques.
Designed multiple training programs and critical task lists used in missions.
Data Center Training
BICSI Data Center Design Consultant (DCDC) exam preparation (pending)
In-depth review of ICT data center design best practices: design process, site location, building and support spaces,
computer room layout, electrical systems, bonding and grounding, mechanical systems, telecommunications and IT,
security planning, security systems, fire protection, building automation systems (BAS), lighting, and commissioning.
Manufacturer training in data center products, telecommunication systems, and components
Twisted-pair cables, optical fiber cables, telecommunication spaces, networks, pathways, electrical monitoring and
testing, fire suppression equipment, etc.
PMI Project Management Professional (PMP) exam preparation (pending)
Completed 7,500 hours leading and directing projects.
Professional military education included Cryptology, Intelligence Studies, and Information Security
Completed linguistic training at Defense Language Institute, Monterey, CA (Arabic rating 2/3, Spanish 3/3).
Professional Associations
BICSI: development and design of information technology systems (ITS)
7x24 Exchange: mission-critical enterprise information infrastructures
AFCOM (Association for Data Center Management Professionals)