John shares his experience quitting smoking after 20 years through the EX program. He tried quitting many times cold turkey but always relapsed within a few days due to cravings and anxiety. Through the EX program, he was assigned a coach named Margaret who provided support and advice. The EX community also helped by sharing their experiences and cheering each other on. With their help, medications, and tools for managing anxiety, John was able to quit smoking for over a year and feels much healthier as a result. He encourages others struggling to quit to seek help from the EX program.