Authentic Collaboration
2013 ebbf Conference
May 10-12
Selsdon Park Hotel, London
Seven Core Conditions
A keynote with
Dr John J. Scherer
© 2013, Scherer Leadership International
ebbf conference 2013 2
Authentic
From autos (Greek) = self/author
© 2013, Scherer Leadership International
ebbf conference 2013 3
Authentic
From autos (Greek) = self/author
Collaboration
From com + laborare (Latin) = with +
Work/labor
© 2013, Scherer Leadership International
ebbf conference 2013 4
Who or what is the ‘author’ of
the way you work together?
Authentic Collaboration. . .
© 2013, Scherer Leadership International
ebbf conference 2013 5
Collection
Group
Team
High-Performing Team
The Collaboration Factor
High-
Performing
Team
© 2013, Scherer Leadership International
ebbf conference 2013 6
Collaboration
We Both Win
Aggression
I Win
Accomodating
You Win
Withdrawal
Nobody Wins
Compromise
We Both Win a Little
Cooperation
Assertiveness
Alternatives to Collaboration
Adapted from Thomas-Kilman
© 2013, Scherer Leadership International
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Robert R. Carkhuff, PhD
His classic book:
Helping and Human Relations
(1969)
Seven Core Conditions of
the Therapeutic
Relationship
© 2013, Scherer Leadership International
ebbf conference 2013 8
1. Empathy
2. Respect
3. Genuineness
4. Concreteness
5. Self-Disclosure
6. Immediacy
7. Courage
The Seven Core Conditions
© 2013, Scherer Leadership International
ebbf conference 2013 9
Empathy
• Relating to both the content and
emotional tone of what the Other is
saying.
• Tuning in carefully to what is
happening both ‘Above and Below
the Waterline’.
© 2013, Scherer Leadership International
ebbf conference 2013
What Work is About. . .
A B
• Predictable—The ‘Newtonian’ World
• ‘The hard stuff’
Step 1 Step 2 Step 3 Step 4
10
Now Later
CONTENT/FACTS/
RESULTS
© 2013, Scherer Leadership International
ebbf conference 2013
A BStep 3Step 2Step 1
‘Below the Waterline’
The Human (Quantum) World
The ‘Soft Stuff’ The ‘TOUGH Stuff’
Step 4
‘Above the Waterline’
The Operational (‘Hard’) Stuff
11
The way it really IS. . .
Now Later
© 2013, Scherer Leadership International
ebbf conference 2013
Human/Relationship Needs that
Need to be Acknowledged &
Satisfied
(Operational) Questions and
Problems that Need
Answers and Solutions
12
© 2013, Scherer Leadership International
ebbf conference 2013 13
CEO
Operations VP-HR VP-Sales
Acme Incorporated
Finance
© 2013, Scherer Leadership International
ebbf conference 2013 14
Neda
Sean
CEO
Operations VP-HR VP-Sales Finance
© 2013, Scherer Leadership International
ebbf conference 2013 15
Respect
• Seeking to understand fully what
the Other is saying and doing,
just the way they are right now.
• Trusting their ability to handle
your respectful interactions.
© 2013, Scherer Leadership International
ebbf conference 2013 16
Genuineness
• Authenticity, being ‘real’, being
yourself without pretense or
façade.
• Letting your Persona relax.
© 2013, Scherer Leadership International
ebbf conference 2013 17
Concreteness
• Interacting in simple ‘street
language’, not in generalities,
theories or vague abstractions.
• (Numbers are fine as long as you
don’t use them to confuse the
Other.)
© 2013, Scherer Leadership International
ebbf conference 2013 18
Self-Disclosure
• Being willing to reveal both
positive AND negative aspects
of your own position.
• Revealing yourself to illustrate
your point and build rapport.
© 2013, Scherer Leadership International
ebbf conference 2013 19
Immediacy
• The courage to look at what is
happening ‘here and now’
between you.
• Speaking about it in a way that
‘deepens the relationship’.
© 2013, Scherer Leadership International
ebbf conference 2013 20
Courage
• Facing any ‘Tigers’ that show
up, and not fighting, or
defending against, or running
away from them.
• Confronting discrepancies in
what the Other says and does.
© 2013, Scherer Leadership International
ebbf conference 2013 21
Empathy
Respect
Genuineness
Concreteness
Self-Disclosure
Immediacy
Courage
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Carkhuff Collaboration
Worksheet
Almost AlwaysAlmost
Never
Occasional
ly
Frequent
ly
Seldom
© 2013, Scherer Leadership International
ebbf conference 2013
An international consortium of experienced
consultants, coaches, change facilitators and
development specialists committed to
transforming the world at work.™
For the Scherer Leadership Report:
Info@SchererCenter.com
22
For a copy of these slides, go to
www.SchererCenter.com/ebbf2013

Authentic Collaboration - Dr. John J. Scherer

  • 1.
    Authentic Collaboration 2013 ebbfConference May 10-12 Selsdon Park Hotel, London Seven Core Conditions A keynote with Dr John J. Scherer
  • 2.
    © 2013, SchererLeadership International ebbf conference 2013 2 Authentic From autos (Greek) = self/author
  • 3.
    © 2013, SchererLeadership International ebbf conference 2013 3 Authentic From autos (Greek) = self/author Collaboration From com + laborare (Latin) = with + Work/labor
  • 4.
    © 2013, SchererLeadership International ebbf conference 2013 4 Who or what is the ‘author’ of the way you work together? Authentic Collaboration. . .
  • 5.
    © 2013, SchererLeadership International ebbf conference 2013 5 Collection Group Team High-Performing Team The Collaboration Factor High- Performing Team
  • 6.
    © 2013, SchererLeadership International ebbf conference 2013 6 Collaboration We Both Win Aggression I Win Accomodating You Win Withdrawal Nobody Wins Compromise We Both Win a Little Cooperation Assertiveness Alternatives to Collaboration Adapted from Thomas-Kilman
  • 7.
    © 2013, SchererLeadership International ebbf conference 2013 7 Robert R. Carkhuff, PhD His classic book: Helping and Human Relations (1969) Seven Core Conditions of the Therapeutic Relationship
  • 8.
    © 2013, SchererLeadership International ebbf conference 2013 8 1. Empathy 2. Respect 3. Genuineness 4. Concreteness 5. Self-Disclosure 6. Immediacy 7. Courage The Seven Core Conditions
  • 9.
    © 2013, SchererLeadership International ebbf conference 2013 9 Empathy • Relating to both the content and emotional tone of what the Other is saying. • Tuning in carefully to what is happening both ‘Above and Below the Waterline’.
  • 10.
    © 2013, SchererLeadership International ebbf conference 2013 What Work is About. . . A B • Predictable—The ‘Newtonian’ World • ‘The hard stuff’ Step 1 Step 2 Step 3 Step 4 10 Now Later CONTENT/FACTS/ RESULTS
  • 11.
    © 2013, SchererLeadership International ebbf conference 2013 A BStep 3Step 2Step 1 ‘Below the Waterline’ The Human (Quantum) World The ‘Soft Stuff’ The ‘TOUGH Stuff’ Step 4 ‘Above the Waterline’ The Operational (‘Hard’) Stuff 11 The way it really IS. . . Now Later
  • 12.
    © 2013, SchererLeadership International ebbf conference 2013 Human/Relationship Needs that Need to be Acknowledged & Satisfied (Operational) Questions and Problems that Need Answers and Solutions 12
  • 13.
    © 2013, SchererLeadership International ebbf conference 2013 13 CEO Operations VP-HR VP-Sales Acme Incorporated Finance
  • 14.
    © 2013, SchererLeadership International ebbf conference 2013 14 Neda Sean CEO Operations VP-HR VP-Sales Finance
  • 15.
    © 2013, SchererLeadership International ebbf conference 2013 15 Respect • Seeking to understand fully what the Other is saying and doing, just the way they are right now. • Trusting their ability to handle your respectful interactions.
  • 16.
    © 2013, SchererLeadership International ebbf conference 2013 16 Genuineness • Authenticity, being ‘real’, being yourself without pretense or façade. • Letting your Persona relax.
  • 17.
    © 2013, SchererLeadership International ebbf conference 2013 17 Concreteness • Interacting in simple ‘street language’, not in generalities, theories or vague abstractions. • (Numbers are fine as long as you don’t use them to confuse the Other.)
  • 18.
    © 2013, SchererLeadership International ebbf conference 2013 18 Self-Disclosure • Being willing to reveal both positive AND negative aspects of your own position. • Revealing yourself to illustrate your point and build rapport.
  • 19.
    © 2013, SchererLeadership International ebbf conference 2013 19 Immediacy • The courage to look at what is happening ‘here and now’ between you. • Speaking about it in a way that ‘deepens the relationship’.
  • 20.
    © 2013, SchererLeadership International ebbf conference 2013 20 Courage • Facing any ‘Tigers’ that show up, and not fighting, or defending against, or running away from them. • Confronting discrepancies in what the Other says and does.
  • 21.
    © 2013, SchererLeadership International ebbf conference 2013 21 Empathy Respect Genuineness Concreteness Self-Disclosure Immediacy Courage 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Carkhuff Collaboration Worksheet Almost AlwaysAlmost Never Occasional ly Frequent ly Seldom
  • 22.
    © 2013, SchererLeadership International ebbf conference 2013 An international consortium of experienced consultants, coaches, change facilitators and development specialists committed to transforming the world at work.™ For the Scherer Leadership Report: Info@SchererCenter.com 22 For a copy of these slides, go to www.SchererCenter.com/ebbf2013