Joan Winchester - Usability testing on a dime

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Plain Talk 2015

This document discusses usability testing on a low budget. It explains that usability testing involves testing a product with 5 users to find 80% of usability problems. The document provides tips for conducting usability tests inexpensively, including testing remotely over video chat and scheduling short sessions with different users at various times. It emphasizes the importance of getting good results from testers and providing clear instructions while allowing flexibility. The overall message is that low-cost usability testing can be effective through careful planning and execution.

Technology Health & Medicine

Usability Testing on a Dime
What, Why and How

Plain Talk in Complex Times

September, 2012
Joan Winchester, Lead Researcher

1

What?

http://video.google.com/videoplay?docid=-7301605255558498262#

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Please indicate for EACH person listed on this application any health
coverage, including Medicare or Medicaid, in effect within 24 months prior to
the proposed effective date of this coverage. Each person applying for
coverage must be listed below. If no health care coverage was in effect
within the past 24 months, please indicate NONE. If coverage is
provided for a dependent from a previous marriage or relationship,
please attach a copy of the court documentation showing who is
responsible for the dependent(s)’ health care coverage so that the
insurer can determine whose coverage is primary.

9

Please answer the questions on the enclosed redetermination form and sign
it.
You may ask another person to help you complete this form. If you do, make
sure both you and the other person sign it.
You must also send us certain things to prove your eligibility. Be sure you give
us up-to-date information.
We need proof of your current income, such as copies of checks, check stubs
or a letter from the people who give you the money. If you have assets, we
need proof of their current value, such as copies of updated bank books, latest
bank statement, copies of bonds, car registration, and life insurance policies.

12

If we determine that having to pay a premium
results in extreme hardship for a member,
we may, at our sole discretion, waive payment
of the premium or reduce the amount of
the premiums assessed for a particular family.

15

 Can you find…
 Please fill in…
 Pretend you are applying for…
 What if you need to…
 You are trying to…

31

What would you do here?

not

Can you complete the section below?

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“It takes only five users to uncover
80% of high-level usability problems.”

Jakob Nielsen

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TESTING INTERVIEW SCHEDULE

TIME ROOM 1 ROOM 2
..............................................................................

9:00 Sally Jones Sam Smith
..............................................................................

10:00 Meg Green Bill Taylor
..............................................................................

11:00 Ralph Garcia Ty Willis
..............................................................................

12:00 Lunch Lunch
..............................................................................

1:00 Mrs. Elliott Harry Lauder
..............................................................................

37

“Perfection is achieved not when there
is nothing more to add, but when
there is nothing left to take away.”

Antoine de Saint Exupery

47

In today’s market place, establishing efficient, effective solutions to shifting trends creates challenges for every organization. Apart from finding the right solution, organizations have to implement them successfully while building upon existing solutions. Now, David G. Peterson proposes a roadmap to the management of solutions through the alignment of people, processes and best practices. His new book, Handling the Remedy: Alignment, was created to offer a clear, holistic plan to effectively align the organisation, improve productivity and increase the bottom line. This book is certain to enable you to both identify effective solutions – and to facilitate them in an efficient and seamless way. Engaging, innovative, and highly readable, Handling the Remedy: Alignment offers an invaluable strategy to help different departments work more cohesively, and the company as a whole to perform better. With its guiding principles of working closely with customers and building on the solutions already in place, Peterson details how a company can ensure that the workforce and solutions are aligned. Handling The Remedy covers three key areas: people, processes, and best practices. The first book in a planned series, it focuses on the alignment of people and method. The first book can be applied to any department of the organization.

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The U.S. Health Insurance System By: Holly Rosenkrantz Pub. Date: October 23, 2020 Access Date: November 10, 2022 Source URL: https://library.cqpress.com/cqresearcher/cqresrre2020102300 ©2022 CQ Press, An Imprint of SAGE Publishing. All Rights Reserved. CQ Press is a registered trademark of Congressional Quarterly Inc. https://library.cqpress.com/cqresearcher/cqresrre2020102300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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KatiaHIMEUR1

Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster. However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks. In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.

UiPath Test Automation using UiPath Test Suite series, part 5

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A tale of scale & speed: How the US Navy is enabling software delivery from l...

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Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved: - Reduction in onboarding time from 5 weeks to 1 day - Improved developer experience and productivity through actionable findings and reduction of false positives - Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO) Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production. We will cover: - How to remove silos in DevSecOps - How to build efficient development pipeline roles and component templates - How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence) - How to streamline operations with automated policy checks on container images

The Future of Platform Engineering

Jemma Hussein Allen

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Video Streaming: Then, Now, and in the Future

Alpen-Adria-Universität

In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.

Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdf

Paige Cruz

Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack. While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack. I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:

FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf

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GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...

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Leonard Jayamohan, Partner & Generative AI Lead, Deloitte This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.

Elizabeth Buie - Older adults: Are we really designing for our future selves?

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PHP Frameworks: I want to break free (IPC Berlin 2024)

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In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development. This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.

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Joan Winchester - Usability testing on a dime

1. Usability Testing on a Dime What, Why and How Plain Talk in Complex Times September, 2012 Joan Winchester, Lead Researcher 1

2. What? http://video.google.com/videoplay?docid=-7301605255558498262# 2

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9. Please indicate for EACH person listed on this application any health coverage, including Medicare or Medicaid, in effect within 24 months prior to the proposed effective date of this coverage. Each person applying for coverage must be listed below. If no health care coverage was in effect within the past 24 months, please indicate NONE. If coverage is provided for a dependent from a previous marriage or relationship, please attach a copy of the court documentation showing who is responsible for the dependent(s)’ health care coverage so that the insurer can determine whose coverage is primary. 9

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12. Please answer the questions on the enclosed redetermination form and sign it. You may ask another person to help you complete this form. If you do, make sure both you and the other person sign it. You must also send us certain things to prove your eligibility. Be sure you give us up-to-date information. We need proof of your current income, such as copies of checks, check stubs or a letter from the people who give you the money. If you have assets, we need proof of their current value, such as copies of updated bank books, latest bank statement, copies of bonds, car registration, and life insurance policies. 12

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15. If we determine that having to pay a premium results in extreme hardship for a member, we may, at our sole discretion, waive payment of the premium or reduce the amount of the premiums assessed for a particular family. 15

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30. Please indicate for EACH person listed on this application any health coverage, including Medicare or Medicaid, in effect within 24 months prior to the proposed effective date of this coverage. Each person applying for coverage must be listed below. If no health care coverage was in effect within the past 24 months, please indicate NONE. If coverage is provided for a dependent from a previous marriage or relationship, please attach a copy of the court documentation showing who is responsible for the dependent(s)’ health care coverage so that the insurer can determine whose coverage is primary. 30

31.  Can you find…  Please fill in…  Pretend you are applying for…  What if you need to…  You are trying to… 31

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33. What would you do here? not Can you complete the section below? 33

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36. “It takes only five users to uncover 80% of high-level usability problems.” Jakob Nielsen 36

37. TESTING INTERVIEW SCHEDULE TIME ROOM 1 ROOM 2 .............................................................................. 9:00 Sally Jones Sam Smith .............................................................................. 10:00 Meg Green Bill Taylor .............................................................................. 11:00 Ralph Garcia Ty Willis .............................................................................. 12:00 Lunch Lunch .............................................................................. 1:00 Mrs. Elliott Harry Lauder .............................................................................. 37

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43. Good testers get good results! 43

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47. “Perfection is achieved not when there is nothing more to add, but when there is nothing left to take away.” Antoine de Saint Exupery 47

48. Thank you! 48