Jennyleen Echevarria has over 10 years of experience working in medical offices providing patient care. She currently works as a patient service coordinator for Hartford Healthcare Medical Group, where her responsibilities include greeting patients, collecting insurance information, checking patients in and out, answering phones, and organizing the office. Previously, she worked as a medical records representative and medical assistant extern, where she performed duties such as pulling charts, filing records, conducting EKGs, taking vitals, and scheduling appointments. Echevarria aims to utilize her strong customer service, organizational, and clinical skills in a challenging position in a fast-paced medical environment.

1. Jennyleen Echevarria
48 Adelaide ST. 2ND Floor, Hartford, CT 06114• Work: 8606964012. Cells: 860.938.6546 •
Jennylee.echevarria@hhc.org
Jennjoe08@yahoo.com
Objective: To secure a challenging position where I can utilize my patient-centered customer service skills,
organizational skills and past experience in a fast paced medial office.
7/08- present Hartford Healthcare Medical Group – Division of Urology Hartford, CT
 Greets patients, obtain all appropriate insurance information and accurately enters
it into the GE computer system
 Checks-out patients, collect co-pays, schedule follow-up appointments and imaging
studies when appropriate.
 Review every super bill for accuracy and balances co-pays
 In addition to the check-in and check -out function, also answer approximately 150
calls per day. Calls include registering new patients, scheduling appointments and
triaging calls to the nurses.
 Ask for additional projects when physicians are out of the office.
 Responsible for organizing forms and order office supplies for employers and
providers
 Reviews daily appointments listand calls patients if they did not receive a reminder
call
 Coordinates rescheduling of patients appointments when providers are on vacation
 Acts as trainer when new patient service coordinator are hired
12/07-7/08 Lauren Staffing- CT Surgical Group Hartford, CT
Medical Records Representative
 Pulled in excess of 200 charts daily for 3 physicians
 Fulfilled request for medical records while adhering to all HIPPA regulations
 Organized charts to assure that they were current with results and recent visits
 Accurately filed back over 300 charts and any incoming results
07/07-9/07 Medial Externship Hartford, CT
Cardiac Care Associated, PC.
Medial Assistant Extern (180 hours completed)
 Conducted EKG’s, took vitals and stress tests
 Answered multi-line phone system, Charted patient files and scheduled
appointments, collecting specimen, urinalysis
Education: 2006 Graduate of Buckley High School
2007 Graduate of Fox Institute of Business
Medical Assistant Diploma
 Clinical skills, vital signs, charting, electrocardiogram and CPR
 Lab procedures, collecting specimens, glucose tests, occult blood test, phlebotomy,
Urinalysis
 Administrative Duties and Heath Insurance Policies, computer usage, medical
terminology, coding, patient scheduling, claim processing, keyboarding
 Anatomy and Physiology, structures and function and human body
 Medical law and Ethics, legalities, confidentiality, CDC and OSHA regulations