1. Javier Melo De La Rosa
Personal Details
Address: 97-42 102nd St, Ozone Park, Queens, NY, 11416
LinkedIn: www.linkedin.com/in/javier-melo-
23a10887
Cell: 347-336-6781
Nationality: Dominican Email: javier_melo@outlook.com
Professional Profile
My career in the IT field started working on my family and friend’s computers, followed by working
on a local PC Store as a Technician assembling and repairing PCs. Since then, I’ve occupied a series
of positions in the IT field, from technical to managing.
Education
 Bachelor Information Technology (Universidad Autónoma de Santo Domingo)
Work Experience
 Head of IT Operations Department
Dominican Republic Secretary of Labor - Santo Domingo, DR – December 2014 - December 2016
 Coordinate and direct the activities related to the administration of the department.
 Coordinate and direct the task related to the administration and maintenance of the different
servers and critical energy equipment.
 Coordinate with the IT director, the design for the policies of disaster recovery and
continuity of operations.
 Coordinate with the IT Director the necessary strategies for the improvement of the internal
and external services of the Secretary.
 Systems Administrator
Dominican Republic Secretary of Labor - Santo Domingo, DR - February 2011 - December 2013
 In charge of the Data Center's administration of the institution.
 Create backups to the institution's database.
 Manage the institution's mail system.
 In charge of enabling and giving maintenance to the web applications of the institution.
 Technical Support
Dominican Republic Secretary of Labor - Santo Domingo, DR - October 2009 - January 2011
 Aid users of the institution.
 Orient the users in the use of computers and in the handling the institution's applications.
 Repair the institution's computers and printers.
 Submit reports of the daily work

2.  Technical Support
GC New Horizons - Santo Domingo, DR - February 2001 - September 2009
 Provide support to the institution's computers.
 Provide support and maintenance to the library and registry system.
 Assemble audiovisual equipment for events such as graduations, mothers' days, etc.
 Technical Support
Software Plus S.A. - Santo Domingo, DR - December 1998 - January 2001
 Install computers in customers' homes.
 Assemble computers from customer requirements.
 Troubleshooting.
Personal Skills Key Skills and Competencies
 Accountability  Management of servers under Windows and Linux
of Medium Level
 Teamwork oriented  Data Center Management
 Leadership  Management of Virtualization Platforms
 Troubleshooting  Database management in SQL Server
 Proactive  Management of MS Exchange 2010 and Office 365
 Hard working  Knowledge and management of Backup and
Disaster Recovery
Courses and Training
 Windows Server 2003, 2008 and 2012 training
 Microsoft SQL Server 2008
 Microsoft Exchange 2010 Installation and Configuration
 Infrastructure Course 2010
 GNU/Linux Course
 GCSA: GNU Certified System Administrator