Have a look at our new brochure for insights in our 5 PL services and solutions. At janssen we offer you more than logistics, we bring you a network of opportunities.
2. Index
We are Janssen. Learn more about our exemplary services.
You will see that at Janssen, everything revolves around you.
01
SOLUTIONS
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SERVICES
P. 07 / 18
INDUSTRIES
P. 27 / V40
ABOUT JANSSEN
P. 03 / 06
02
3. About Janssen
At Janssen, we pride ourselves as an established and reliable company and
continue to offer all of the expertise of a first-class logistics service provider.
With over 136 years of experience as a fifth generation family owned company
we continue to flourish in this globalizing world.
Janssen was founded in 1877 under the
name Janssenbooten (boats). In those days,
transport was done solely by ship and horse.
Beginning in the 1940’s, Janssen started its
trucking business to reach inland destina-
tions. As a result, we changed our name
to Janssenauto’s (trucks).
As the years passed, logistic needs were
changing. Production companies were
focusing on their core business and began
outsourcing all other activities. Not Janssen!
We took this opportunity to recognize what
was best for our customer and provided
warehousing solutions. Thus, the ware-
housing department was created.
Internationalisation boosted the import and
export of foreign products which made us
realize that we needed to be innovative in our
approach to business. As a result, we created
our Value Added Services (VAS) department
which provides assembly, product modifica-
tion, after sales services, return logistics
and repairs.
Due to the intermodal connections via nearby
seaports, airports and railway stations, the
Janssen Venlo (NL) facility has been the
logistics hotspot 10 years in a row.
Because of the exceptional growth in inter-
national trade, Janssen is now based in the
main ports of Europe such as: Amsterdam,
Rotterdam, Antwerp and Brussels. Addition-
ally, we offer direct train and barge connec-
tion from ports Rotterdam and Antwerp.
When it comes to European Distribution
services, intermodal connections and air
& ocean freight, Janssen is the gateway
in and out of Europe.
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03 04
4. 05
Global network
and Air & Ocean
Our network, at Janssen, consists of 300 offices worldwide in over
110 countries which makes us a leading global player in the market.
We offer door to door deliveries via air,
ocean, rail and road, as well as, worldwide
consolidation solutions for air and ocean
freight. Recently, we began transporting
containers by railway from Asia (11,000
kilometers) which can save 14 to 18 days
in transit! Additionally, the cost savings,
if compared to air transit, are substantial.
We also offer worldwide customs assi-
stance to make life as easy as possible
for our customers.
06
6. As one of the market-leading ocean freight
forwarders, Janssen ensures that your cargo
is transported to wherever in the world you
want it to be taken.
As one of the market-leading freight for-
warders, Janssen ensures that your cargo is
transported to wherever in the world you want
it to be taken.
Janssen is a progressive innovator, offering
tailor made solutions and a global network of
local experts.
We are a strong partner to our customers,
with their processes leading ours and not the
other way around. As one of the leading ocean
freight forwarders, Janssen offers outstand-
ing, cost effective logistics solutions designed
to meet all sea transport challenges.
Janssen Sea Freight transports freight by sea
to 130 countries, facilitating the global trading
relationships of our customers. Wherever
your shipment is going, and whatever it is, we
can offer you the ideal option. We ship from
door to door reliably, flexibly and quickly.
Global Seafreight
As one of the market-leading sea freight forwarders, Janssen ensures that your
cargo is transported to wherever in the world you want it to be taken.
07
Janssen complete: The solution for your
full-container requirements (FCL transport)
Janssen combined: Consolidation of contain-
er part loads (LCL transport)
Janssen skybridge: Air freight is fast, ocean
freight is attractively priced and environmen-
tally friendlier. A combination of the two can
form an ideal solution. You tell us where the
goods have to be picked up and delivered and
we’ll find the best route and the perfect com-
bination.
Janssen crosstrade: Cross trade is where
your goods are carried directly from the
producer to the end buyer without you ever
receiving them physically. Neutrality is essen-
tial for both the buyer and the seller. At your
request, Janssen will neutralize the consign-
ment and provide the required information.
Throughout the shipment, we act as organizer
and coordinator. Your benefits include direct
cost savings, a single contact point and a
transport tracking system for all your world-
wide shipments. 08
01
0308
7. 09
Global Airfreight
As one of the market-leading air freight forwarders, Janssen ensures that
your cargo is transported to wherever in the world you want it to be taken.
Janssen is a market leader, offering innova-
tive solutions and a global network. We are
a strong partner to our customers. With our
5 locations in Netherlands and Belgium, we
allow our customers to do business in even
the remotest corners of the world.
Our customers benefit from a choice of
first-class airlines with excellent transport
connections and continuous tracking of
shipments using the latest online tracking
systems.
For your air freight shipments we offer a va-
riety of service types that you can use accord-
ing to your requirements.
With Janssen’s time defined air freight prod-
ucts, you set the pace. Our custom air freight
products allow you to coordinate your freight
with even greater flexibility and efficiency.
Janssen economy: For less urgent shipments
with a lead time of five to six days an attrac-
tively priced alternative (airport to airport ).
Janssen business: For urgent cargo with a
standard transit time of three to four days
(airport to airport). 01
10
Janssen first: For extremely urgent cargo!
We guarantee on-time delivery
within one or two days (airport to airport).
Janssen express: In addition to regular
shipments, we can also deliver your smaller
consignments to the customer instead of the
airport.
This door-to-door solution combines speed
with reliability, everywhere in the world.
Janssen skybridge: Air freight in combination
with ocean freight: Air freight is fast, ocean
freight is attractively priced and environmen-
tally friendlier. A combination of the two can
form an ideal solution. You tell us where the
goods have to be picked up and delivered
and we’ll find the best route and the perfect
combination.
Janssen projects: We can transport all your
special projects. Nothing is, too long, too big
or too high. We offer integrated transport
solutions, everywhere in the world. Your chal-
lenge is our opportunity to demonstrate our
expertise. Our specialist teams provide the
equipment and advice to get the job done.
8. 11
With a closely-meshed network of terminals
and transport lines, Janssen combines the
inter-system advantages of the three trans-
port modes: inland waterway, rail and road,
in order to optimize transport times and
costs. Very short transfer times, fixed routes
and frequent scheduled departures form the
basis for fast, reliable, efficient container
transports.
Multimodal Freight
With excellent rail- and waterway connections at Antwerp, Rotterdam and
Venlo, we can deliver or pick up your goods efficiently to and from our Europe-
an Hinterland.
As one of the market-leading freight for-
warders, Janssen ensures that your cargo is
transported to wherever in Europe you want it
to be taken.
As one of the market-leading freight for-
warders, Janssen ensures that your cargo
is transported to wherever in the world you
want it to be taken.
Janssen is a progressive innovator, offering
tailor made solutions and a global network of
local experts.
We are a strong partner to our customers,
with their processes leading ours and not
the other way around. As a neutral service
provider, Janssen organizes and carries
out trimodal container-transports (Port-to-
door/Door-to-port) between the seaports of
Western Europe and the European hinterland.
Janssen offers a comprehensive range of
services from one hand, and is the contact
partner for the whole transport chain.
01
12
9. 07
Additionally, we offer Value Added Deliver-
ies (VAD), consumer deliveries, city centre
deliveries and installation on site, as well as,
intermodal connections throughout Europe
via train and barge. We utilize Europakket,
sending more than two million packages
commissioned by her customers on a monthly
basis. Because of the total purchase volume
we are a serious negotiation partner for the
various parcel carriers.
As a result, you can take advantage of this
purchase volume. Finally, because efficien-
cy is important to us, we offer just in time
delivery solutions. We offer return logistics so
your clients are treated with the best service
available.
At Janssen, our services revolve around you.
European Distribution
(Pallets & Parcels)
What makes Janssen stand out from other companies on European pallet distri-
bution is that we have 350 trucks on route daily throughout Europe.
13 14
10. Value Added Services (VAS)
At Janssen, we strive for quality service and more importantly,
saving our clients money. An example is our assembly service.
Before entering the market, Janssen assembly
experts can adjust your product to fit the
requirements of that exact customer or country.
It doesn’t matter what kind of product you
export (ie.,consumer electronics or food re-
lated) we will make sure it meets EU standards.
Also, by repacking products in a smart and
efficient way, we significantly reduce the total
shipping costs and customs duty percentages.
These are just some of our proactive Value
Added Services. Other VAS services include:
E-Fulfilment, repair and refurbishing.
Therefore by integrating Value Added Services
with our transport and warehousing, a single
controlling point is created, guaranteeing the
utmost efficiency.
Repacking
Assembly
Return
Handling Refurbish
(VAS)
Repair
15 16
11. 17
You can be rest assured that your cargo is safe
and in the hands of well-trained and experi-
enced professionals. Our efficient warehouse
layout and expertise, with innovative automa-
tion systems, gives our customers real time
stock information online. At Janssen, not only
do we store your cargo, we can also prepare it
to meet every requirement per destination.
Customs Bonded Warehousing
Goods imported into the European Union (EU)
will have to be released into free circulation
(ie, to be cleared by customs). This will mean
that a Value Added Tax (VAT) and customs
duties will have to be paid. At Janssen, our
clients have the option of storing their goods
in one of our many bonded warehouses.
By doing so, you can postpone the customs
clearance, payment of VAT and duties or avoid
payment altogether for goods whose desti-
nation is outside the EU. Finally, because of
available AEO certification, our clients can be
assured of more customs advantages.
Warehousing
With over 120,000 square metres of bonded warehousing, Janssen has estab-
lished itself as the hub for companies entering the European market.
Our warehouses are a one stop logistic fulfilment centre.
07 18
13. E-trade Europe
Sell in Europe, be in Europe.
E-trade Europe: Janssen is a leader in e-
Commerce and e-Fulfillment Management,
with a solution that gives online retailers
control over the end-to-end customer journey
from checkout to returns. Our innovative soft-
ware, extensive logistics infrastructure, and
cross-border expertise empower you to sell
efficiently into international markets while
delivering a seamless online shopping expe-
rience. We enable you to sell internationally
but feel local to your cross-border shoppers.
By using our own parcel delivery service, we
can deliver direct to businesses and consum-
ers, cost efficient and fully traceable.
Webshop: With our experience and exper-
tise we can develop a local website for you or
integrate available tools into yours.
Reduce cart abandonment and maximize
conversion rates with our checkout module
with full landed cost visibility.
With our secure checkout, your shoppers can
clearly view the entire cost, goods, shipping,
handling, duties, and taxes; select their pre-
ferred shipping method; and choose whether
to make duty payment at the checkout or
during the delivery process. Janssen remits
to the you, agent or retailer. We also allow you
or Janssen to act as the Merchant of Record.
Logistics: Hand off all of some of your order
fulfilment challenges, from shipping and
delivery, including carrier management and
cross-border clearance (taxes, customs,
duties, compliance), to returns management.
Thanks to our deep logistics expertise, many
global partners, and carrier-agnostic ap-
proach, we can tailor each logistics compo-
nent to best meet the needs of your company,
your international customers, and your target
market. We can hold forward stock for fast
movers in our centralized VAL warehouse
or arrange for direct end-to-end shipments
from your location worldwide to a business or
customer’s home address in Europe.
Customer Service: Provide excellent cus-
tomer service. As at home, your cross-bor-
der customers will be more likely to buy
from you if they know they have someone
to turn to with their questions or concerns.
With E-Trade Europe, we offer a multilingual
customer care service to supplement your
domestic.
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19 20
14. 21
We understand the importance of presenta-
tion and getting your orders delivered accu-
rately and quickly to your distributors. We
serve as an extension of your company in the
eyes of your customers and our services and
performance help further build your brand
equity.
Often times, parts and supplies are mission
critical and need to be quickly delivered to a
destination.We are highly experienced in the
direct selling industry and work with a num-
ber of the leading direct selling companies.
Over the past several years we have developed
a broad range of services and solutions that
may be customized to support and manage
part or all of your direct selling order fulfill-
ment needs.
Direct Selling
At Janssen we understand and highly value the importance direct selling compa-
nies place in choosing us as their 5PL partner.
07
SERVICES:
• Warehousing with temperature controlled
storage
• 24 hour order processing
• Reduced parcel shipping and freight rates
• Multi DC solutions
• Flexible with high touch, high feel approach
• Customized promotional printing
• Market research services in-house
• Variable data printing and personalization
of inserts
• Gift cards and incentives rewards
processing
• Custom packaging and kitting solutions
• Comprehensive customer care solutions
• Skilled associates with knowledge of party
plan models
• Web reporting with real-time visibility
22
15. Therefore, we offer our Direct Response cli-
ents cost saving delivery options and dedicate
our efforts on providing some of the most
cost-effective order fulfillment and distribu-
tion solutions possible. We work with a num-
ber of the leading Direct Response companies
and understand many of the unique aspects of
the business. Whether it is frequently chang-
ing offer codes or upsells, optimizing pick and
pack services, or rapid processing of returns,
we strive to provide our clients with outstand-
ing service and cost-effective solutions. In
addition to direct-to-consumer order fulfill-
ment expertise, we have extensive experience
in shipping large retail orders. With years of
experience in providing outstanding service
to our Direct Response clients and a compre-
hensive suite of customized solutions, we can
meet all your requirements for Direct Re-
sponse order fulfillment and distribution.
Direct Response
In the Direct Response world, every dollar saved on order fulfillment and distri-
bution costs is a dollar that can be redirected towards increased media or adver-
tising spending thereby generating more orders.
07
SERVICES:
• Secure Product Storage
• Inventory Management
• Multi-source Order Entry
• Payment Processing
• Auto-ship Management
• Installment Payments
• Product Pick & Pack
• Product Kitting
• Literature Fulfillment
• Customer Service/Support
• E-Commerce Support
• Parcel Consolidation Services
• Access to all Carriers
• Customization
• Special Handling
• Quality Assurance
• Rapid Returns Processing
• Management Reports
• Secure Online Access
• EDI Management Capabilities
23 24
16. 25 26
Specialty Retail
Specialty retail distribution is rarely nice and simple.
With thousands of inbound shipments and
customer orders, shifting schedules, chang-
ing demands, and cost considerations, retail
distribution is increasingly complex. Janssen
is your trusted transportation and distribution
partner who’s smart, flexible, and can help you
find the best solutions every step of the way.
Working with big box stores isn’t an easy task.
They have very specific vendor compliance re-
quirements that differ from retailer to retailer.
Failing to adhere to these stringent vendor
compliance requirements can lead to charge-
backs and the potential loss of business. Many
retailers also have specific compliance and
Electronic Data Interchange (EDI) require-
ments that can be difficult to manage effec-
tively. Janssen personnel have the expertise to
navigate these often stringent requirements.
Under our vendor compliance program, the
specific requirements that pertain to the ship-
ment of goods for each retailer are maintained
and adhered to when shipping your product to
the various vendors. We can also organize and
deliver the required EDI transmissions re-
quired by your retailers allowing you to easily
implement an EDI compliant program and
avoid the “charge-backs” often associated
with the lack of EDI compliance or vendor
guideline conformance.
SERVICES:
• High-Volume through EDI Transmissions
• Complete routing services for all sizes of
retailers
• Following Strict Routing Guide Instructions
• Floor load or pallet based on customer
specification
• Temp control storage available
• OMS with comprehensive order manage-
ment and processing
• On Staff Traffic Manager
• eCommerce platform integration and solu-
tions
• Web based reporting system at Janssen
18. Fashion
When it comes to fashion, apparel and accessories, Janssen knows exactly
what you’re talking about.
Projects big or small, we have dedicated
hanging space and specially designed bin-
racks for all types of clothes; from socks,
jeans and t-shirts to shoes, boots and coats,
whether you require hangers, special pack-
aging, branding or re-branding, we are here
to help. Our fulfillment area can quickly pack
and ship any garment for you, through all
major shipping carriers. We also enable you
to easily include coupon-inserts or stickers
in your shipping box. Janssen can manage a
wide range of apparel items, and our team ex-
pertly cares for your soft goods with spotless
storage facilities and gentle packing prior to
shipping.
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27
SERVICES:
• Labeling, boxing & kitting
• POS display assembly
• Gentle shipping & packing
• Size, style and color sorting
• Price ticketing
• Retail order fulfillment
• Retail prep
• Repackaging
• Low cost shipping options
• High-Volume EDI
• Complete routing services
• Ship truck load, LTL, or parcel
• Routing guide expertise
• Web based reporting system
• Full data export
• Smart returns & exchanges
08
01
0328
19. 29
We offer a broad range of logistics services for
automotive and aerospace companies. With
the evolution of just-in-time (JIT) supplier
programs, we realize how critical it is to have
a comprehensive integrated, streamlined and
highly efficient supply chain.
Often times, parts and supplies are mission
critical and need to be quickly delivered to a
destination.
We provide our clients with outstanding and
very responsive service so that they may meet
or exceed their service level requirements. We
have developed a broad range of services and
tools that can be customized to support and
manage part or all automotive and aerospace
businesses supply chains needs.
Automotive & Aerospace
We offer a broad range of logistics services for automotive and aerospace com-
panies.
30
SERVICES:
• Warehousing with temperature controlle
storage
• Order management and processing
• Crossdocking and transloading
• Order fulfillment with 24 hour or less turn
around
• Kitting and repackaging
• Reverse logistics with returns and refur-
bishment
• Literature, catalog and premium fulfillment
• Retail order fulfillment with retail prep and/
or repackaging
• Low-cost and proprietary parcel and freight
shipping options
• Inventory management with stock
recomendations based on usage
• Expedited delivery - both domestic and
international
• Routing guide expertise and label printing
20. Books / Music / Videos
We understand the challenges and needs of media and publishing organiza-
tions in today’s marketplace, both with consumers and distributors.
We understand the challenges and needs
of media and publishing organizations in
today’s marketplace, both with consumers
and distributors. Our systems and person-
nel are accustomed to handling both direct
to consumer orders as well as large, busi-
ness-to-business, retail orders. Furthermore,
we understand how important it is to have
cost-effective shipping options so that is why
we have our own services to provide signifi-
cantly discounted residential shipping via
Media Mail, Bound Printed Matter and Parcel
shipments.
SERVICES:
• Warehousing with temperature controlled
storage
• Order management and processing
• Crossdocking and transloading
• Order fulfillment with 24 hour or less turn
around
• Kitting and repackaging
• Reverse logistics with returns and
refurbishment
• Literature, catalog and premium
fulfillment
• Retail order fulfillment with retail prep
and/or repackaging
• Low-cost and proprietary parcel and
freight shipping options
• Inventory management with stock
recommendations based on usage
• Expedited delivery - both domestic and
international
• Routing guide expertise and label printing
01
31 32
21. 33
Computers & Electronics
Janssen has worked with a number of computer and electronics companies
over the past decade.
We understand the highly competitive nature
of the business and the need for computer
and electronics companies to continually
increase productivity and performance while
reducing costs. Product life cycles can be
short and product innovation is rapid with
products potentially becoming obsolete over-
night. There is a first mover advantage in this
industy. Companies need to get their products
to market quickly, efficiently and accurately
in order to quickly capture market share. We
understand the industry and the competitive
issuses facing companies and seek to provide
outstanding service with unfailing reliability
and dependability for our clients.To be suc-
cessful in today’s competitive marketplace,
computer and electronics companies must
have an integrated and well functioning sup-
ply chain. We have developed a broad range
of services and tools to assist computer and
electronics companies with the management
of their supply chains.
SERVICES:
• Warehouses with state-of-the-art RF WMS
systems
• Temperature controlled warehousing
available
• OMS with comprehensive order
management and processing
• Order fulfillment with 24 hour or less turn
around
• Kitting and repackaging
• Reverse logistics with returns and
refurbishment
• Discounted and proprietary parcel and
freight shipping
• Real-time connectivity and systems
integration
• Full service call center
• eCommerce platform integration and
solutions
• Web based reporting available at Janssen
• Follow-up customer service and support
via phone and web
34
22. Health & Beauty
At Janssen, we understand that health and beauty products require unique
care throughout the entire fulfillment process.
We have worked with numerous health &
beauty clients over the years and developed
customized solutions to best suit each of
their needs. Our facilities offer temperature
controlled climates to meet the needs of our
clients.
We offer numerous value-added services to
promote the most beneficial and profitable
solution to our clients. Our multi distribution
center model allows our clients to get their
packages to customers 2-3 days sooner than
most other fulfillment centers, all while saving
money on every shipment. We also offer a
diverse eCommerce platform that allows cli-
ents to promote their product through various
avenues, ranging from online marketplaces to
daily deals to retail outlets, for maximum ex-
posure throughout the entire selling process.
Our team at Janssen makes sure the our
clients’ image is maintained at the highest
rates by taking the time to review orders and
guarantee that shipments arrive just they way
they should, with the product in perfect condi-
tion with no leaks or damages. Throughout the
years we have continued to deliver extremely
35
successful service levels to our clients and
always strive for excellence in our upcoming
endeavors.
SERVICES:
• Save time and money with our multi-DC
model
• Temperature controlled storage available
• Comprehensive experience working with
Health & Beauty clients
• Extraordinary record of delivering excellent
service levels
• Fully customizable solutions for each client
• Expanded global reach through our diverse
eCommerce platform
• Quick and seamless systems integration
36
23. 37
Janssen helps the offshore industry to se-
cure the energy resources the world needs.
Through seamless
logistics solutions, we support every aspect
of offshore exploration, development and pro-
duction, making it easy for
our customers to work closely with their sup-
pliers, partners and customers.
Most projects involve a significant logistics
management effort: analyzing project needs,
finding and selecting
service providers, coordinating movements,
satisfying documentation requirements and
so on.
Janssen lightens the load with our project
management and forwarding services.
We act on your behalf as an exclusive for-
warding agent for projects, using dedicated
teams with specialists that
handle all your needs, including planning,
transportation, documentation, reporting and
clearances.
All types of cargo Janssen manages logistics
for goods of all types, from standard items to
urgent deliveries, special goods and outsized
Offshore and Energy
Global demand for energy is driving oil and gas activity in remote and harsh off-
shore regions.
items. We have specialists with expertise in
handling break bulk, out-of-gauge and heavy
lift transportation.
SERVICES:
• Project Management
• Ship Spare Parts Service
• Airfreight
• Marine Management
• Order management and processing
• Integrated Parcel and freight shipping
options
• Inventory management with stock
recommendations based on usage
38
24. We understand the importance of presenta-
tion and getting your orders delivered accu-
rately and quickly to your distributors. We
serve as an extension of your company in the
eyes of your customers and our services and
performance help further build your brand
equity.
Often times, parts and supplies are mission
critical and need to be quickly delivered to a
destination.We are highly experienced in the
direct selling industry and work with a num-
ber of the leading direct selling companies.
Over the past several years we have developed
a broad range of services and solutions that
may be customized to support and manage
part or all of your direct selling order fulfill-
ment needs.
Housewares & Home furnishing
Housewares and home furnishings is a rapidly growing segment for Janssen.
SERVICES:
• Warehousing with temperature controlled
storage
• Order management and processing
• Crossdocking and transloading
• Order fulfillment with 24 hour or less turn-
around
• Kitting and repackaging
• Reverse logistics with returns and refur-
bishment
• Retail order fulfillment with retail prep
and/or repackaging
• Low-cost and proprietary parcel and freight
shipping options
• Inventory management with stock level
recommendations
• Expedited delivery - both domestic and
international
• Web based reporting system at Janssen
39 40