SlideShare a Scribd company logo
James Berresford
CEO, VisitEngland
Growing Rural
Tourism through
collaboration
● The sector is currently
worth £97bn
● It provides 2m jobs
● Projected to be £158bn
(2020)
● It benefits every part
of the country
Visitor Economy is Big Business in England
Rural Tourism
• Our Countryside is one of our greatest strengths
• Exploring the countryside is one of the top
activities undertaken whilst on holiday in
England.
• There is unrealised potential and opportunities to
improve the offer.
• AONBs vital part of England’s rural story
• Creates employment &
opportunities for business
• Provides the ability to
supplement the income
streams of businesses
• Supports the economic
viability of communities.
• Contributes to the
conservation & enhancement
of England’s natural
environment through the
businesses and visitors.
Tourism is vital to the countryside
The role of VisitEngland
• Champion the sector and drive forward the industry’s
shared Strategic Framework for Tourism
• Promote England's tourism offer
• Provide official intelligence on tourism and visitor
economy in England
• Support local areas grow their economies through
tourism
• Advise Government on English Tourism issues
Our shared ambition
• England’s Strategic Framework for Tourism
2010 - 2020
• 5% growth year on year in the value of tourism
• Creation of 225,000 jobs
• Additional £50bn expenditure
• Driving collaboration & partnerships
• The rural tourism and Wise Growth action plans
are integral to the accord
0
10
20
30
40
50
60
Apr-06
Jun-06
Aug-06
Oct-06
Dec-06
Feb-07
Apr-07
Jun-07
Aug-07
Oct-07
Dec-07
Feb-08
Apr-08
Jun-08
Aug-08
Oct-08
Dec-08
Feb-09
Apr-09
Jun-09
Aug-09
Oct-09
Dec-09
Feb-10
Apr-10
Jun-10
Aug-10
Oct-10
Dec-10
Feb-11
Apr-11
Jun-11
Aug-11
Oct-11
Dec-11
Feb-12
Apr-12
Jun-12
Aug-12
Oct-12
Dec-12
Domestic Overnight Trips in England – Rolling 12 Month Trend
Trips
(m)
2012
YOY
0%
Holiday
VFR
Business
-1%
+3%
Source: GB Tourism Survey
Across 2012 as a whole, performance trends were flat...
13%
11%
5%
4%
3%
-2% -2%
-7%
-11%
8%
-1%
-3%
-6%
Domestic Holiday Trips in England - Year on Year Change 2011 vs 2012 (%)
...but it was very mixed around the country
Source: GB Tourism Survey
2012 Performance Headlines
• Domestic Overnight Tourism (England)
• 104 million trips
• £19.5bn expenditure
• Tourism Day Visits (England)
• 1.47bn day visits
• £48.5bn expenditure
• Inbound Tourism (UK)
• 31.1 million visits (England c. 27m)
• £18.7bn expenditure (England c.£16.3b)
0.2%
9%
12%
14%
1%
4%
Spend
c. £84bn
(+10% on
2011)
Growth
8.7%
(average
year on year
since 2010)
105
Peak
District
108
Cornwall
107
Lake
District
106
Yorkshire
Dales
105
North
Yorkshire
96
York
98
Yorkshire
Coast
97
Other
Devon
100
Northumberland
101
Isle of Wight
94
Brighton
91
Suffolk
94
Norfolk
93
Gloucs & the
Cotswolds
89
Hampshire
95
London
94
Bristol & Bath
89
Bournemouth
& Weymouth
89
Somerset
85
Manchester
86
Torquay
86
Cheshire
85
Other Dorset
81
Kent
81
Lancashire
Coast
76
Birmingham
Countryside
destinations are
among our star
performers
Source: VE Brand, Communications
and Satisfaction Tracker
Source: VisitEngland Brand
& Satisfaction Tracker
Bournemouth
Torquay
Environment and welcome / customer service score better than
the norm in countryside destinations
62%
63%
67%
67%
71%
73%
76%
76%
56%
60%
63%
62%
67%
67%
67%
69%
Opportunities to eat/drink local food and produce
Value for money generally
Quality of food, drink and dining
Levels of customer service
Quality of accommodation
Welcoming and friendly people
Clean and tidy environment
A place I feel safe and secure
All English Destinations Countryside Destinations
% Describing Destination as Excellent or Very Good
Source: VisitEngland Brand & Satisfaction Tracker
27%
28%
43%
51%
56%
57%
39%
40%
40%
50%
58%
57%
Easy to get to by public transport
Ease of getting around by public transport
Reasonably priced car parking
Availability of independent local shops
Wide range of attractions and things to do
Doesn't take too long to get to
All English Destinations Countryside Destinations
% Describing Destination as Excellent or Very Good
Access issues relate to public transport rather than time /
distance
Source: VisitEngland Brand & Satisfaction Tracker
The Tourism Landscape
• Local tourism bodies
Promotion vs. management
200+ local tourism bodies
circa 40 can be considered DMOs
some bodies operating within a larger entity
most bodies looking for engagement with VE
Good examples include - Visit York, Marketing Cheshire, Bath Tourism Plus, Visit
County Durham
• New Interest in Visitor Economy
Chambers of Commerce, Business Improvement Districts, LEPs
• 32 LEPs with a clearly identified interest in tourism
• Nationally working on
partnerships that deliver for
tourism and the economy
DEFRA
English National Parks
Association
Arts Council England
Next…English Heritage
• Locally
Encouraging
Destination
Management Plans
Collaboration is key for success
• It proposes a way forward for
partnership working
• Aims to deliver
Great experiences for
visitors
Increased economic growth
Recognises the landscapes,
the communities and the
businesses within AONBs are
vital and to be sustained.
The Accord is a welcome step forward

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James Berresford, Visit England CEO at the Landscapes for Life Conference 2013

  • 1. James Berresford CEO, VisitEngland Growing Rural Tourism through collaboration
  • 2. ● The sector is currently worth £97bn ● It provides 2m jobs ● Projected to be £158bn (2020) ● It benefits every part of the country Visitor Economy is Big Business in England
  • 3. Rural Tourism • Our Countryside is one of our greatest strengths • Exploring the countryside is one of the top activities undertaken whilst on holiday in England. • There is unrealised potential and opportunities to improve the offer. • AONBs vital part of England’s rural story
  • 4. • Creates employment & opportunities for business • Provides the ability to supplement the income streams of businesses • Supports the economic viability of communities. • Contributes to the conservation & enhancement of England’s natural environment through the businesses and visitors. Tourism is vital to the countryside
  • 5. The role of VisitEngland • Champion the sector and drive forward the industry’s shared Strategic Framework for Tourism • Promote England's tourism offer • Provide official intelligence on tourism and visitor economy in England • Support local areas grow their economies through tourism • Advise Government on English Tourism issues
  • 6. Our shared ambition • England’s Strategic Framework for Tourism 2010 - 2020 • 5% growth year on year in the value of tourism • Creation of 225,000 jobs • Additional £50bn expenditure • Driving collaboration & partnerships • The rural tourism and Wise Growth action plans are integral to the accord
  • 8. 13% 11% 5% 4% 3% -2% -2% -7% -11% 8% -1% -3% -6% Domestic Holiday Trips in England - Year on Year Change 2011 vs 2012 (%) ...but it was very mixed around the country Source: GB Tourism Survey
  • 9. 2012 Performance Headlines • Domestic Overnight Tourism (England) • 104 million trips • £19.5bn expenditure • Tourism Day Visits (England) • 1.47bn day visits • £48.5bn expenditure • Inbound Tourism (UK) • 31.1 million visits (England c. 27m) • £18.7bn expenditure (England c.£16.3b) 0.2% 9% 12% 14% 1% 4% Spend c. £84bn (+10% on 2011) Growth 8.7% (average year on year since 2010)
  • 10. 105 Peak District 108 Cornwall 107 Lake District 106 Yorkshire Dales 105 North Yorkshire 96 York 98 Yorkshire Coast 97 Other Devon 100 Northumberland 101 Isle of Wight 94 Brighton 91 Suffolk 94 Norfolk 93 Gloucs & the Cotswolds 89 Hampshire 95 London 94 Bristol & Bath 89 Bournemouth & Weymouth 89 Somerset 85 Manchester 86 Torquay 86 Cheshire 85 Other Dorset 81 Kent 81 Lancashire Coast 76 Birmingham Countryside destinations are among our star performers Source: VE Brand, Communications and Satisfaction Tracker Source: VisitEngland Brand & Satisfaction Tracker Bournemouth Torquay
  • 11. Environment and welcome / customer service score better than the norm in countryside destinations 62% 63% 67% 67% 71% 73% 76% 76% 56% 60% 63% 62% 67% 67% 67% 69% Opportunities to eat/drink local food and produce Value for money generally Quality of food, drink and dining Levels of customer service Quality of accommodation Welcoming and friendly people Clean and tidy environment A place I feel safe and secure All English Destinations Countryside Destinations % Describing Destination as Excellent or Very Good Source: VisitEngland Brand & Satisfaction Tracker
  • 12. 27% 28% 43% 51% 56% 57% 39% 40% 40% 50% 58% 57% Easy to get to by public transport Ease of getting around by public transport Reasonably priced car parking Availability of independent local shops Wide range of attractions and things to do Doesn't take too long to get to All English Destinations Countryside Destinations % Describing Destination as Excellent or Very Good Access issues relate to public transport rather than time / distance Source: VisitEngland Brand & Satisfaction Tracker
  • 13. The Tourism Landscape • Local tourism bodies Promotion vs. management 200+ local tourism bodies circa 40 can be considered DMOs some bodies operating within a larger entity most bodies looking for engagement with VE Good examples include - Visit York, Marketing Cheshire, Bath Tourism Plus, Visit County Durham • New Interest in Visitor Economy Chambers of Commerce, Business Improvement Districts, LEPs • 32 LEPs with a clearly identified interest in tourism
  • 14. • Nationally working on partnerships that deliver for tourism and the economy DEFRA English National Parks Association Arts Council England Next…English Heritage • Locally Encouraging Destination Management Plans Collaboration is key for success
  • 15. • It proposes a way forward for partnership working • Aims to deliver Great experiences for visitors Increased economic growth Recognises the landscapes, the communities and the businesses within AONBs are vital and to be sustained. The Accord is a welcome step forward

Editor's Notes

  1. Picture: Suffolk coast
  2. NB – Cotswolds are the biggest AONB and are in the top ten places that visitors will recall as a destination (i.e. most well known brands) Suffolk coast has iconic brands such as Aldeburgh; Isle of Wight is made up of predominantly AONB and its not just the countryside or the coastline but also the heritage and culture too – like Cornwall’s mining ruins or Castle Howard in Yorkshire to name just a few.
  3. Creates employment and opportunities for business E.g. in Yorkshire, rural areas account for 39% of all jobs in the visitor economy in the region Employment figures sourced from Welcome to Yorkshire Provides the ability to supplement the income streams of businesses E.g. farm diversification   Supports the economic viability of communities. E.g. shops, pubs, restaurants, transport and postal services supported and sustained by visitors. Another good project that encourages work with communities in rural areas is “pub is the hub”   Contributes to the conservation and enhancement of England’s natural environment through the businesses and visitors. Where tourism can contribute to the conservation and enhancement of the natural environment it is important to stress that this is only with the involvement of the key stakeholders in the countryside – the collective engagement which the presentation returns to later.