The Oregon Tourism Industry &
               Travel Oregon
10%+
Oregon 2009 Visitor Report, Longwoods International
Available at: www.TravelOregon.com/Industry
Oregon 2009 Visitor Report, Longwoods International
Available at: www.TravelOregon.com/Industry
How does this translate in
Oregon?
Oregon 2009 Visitor Report, Longwoods International
Available at: www.TravelOregon.com/Industry
Oregon 2009 Visitor Report, Longwoods International
Available at: www.TravelOregon.com/Industry
How does this translate in
        Oregon?
• 88,000 Oregonians directly employed (2010)
• Direct: restaurants, hotels, attractions, guiding &
  outfitter businesses, tour operators, visitor
  information centers, convention and visitor
  bureaus
• 39,600 jobs supported indirectly (2010)
• Indirect: gas stations, charter boats, wineries,
  taxis, shopping centers, printers, art galleries
  and more…
Tourism: Direct Employment
      1991-2009

100
90
                                 38%
80
70                                Thousands
60
50
40
30
 1991 1994 1997 2000 2003 2006
Why Tourism Matters
                 To Oregon
                                         2010
  •   $8.1 billion in direct travel spending (+5.2%)
  •   $2.0 billion in travel generated earnings (0%)
  •   $313 million in state and local taxes (+3.3%)
  •   GDP of the travel industry = $3.1 billion
  •   Tourism = still one of Oregon’s top export-
      oriented industries

Oregon Travel Impacts 1991-2010, Dean Runyan Associates
Available at: www.TravelOregon.com/Industry
Earnings of Export-Oriented
                 Industries




Oregon Travel Impacts 1991-2009, Dean Runyan Associates
Available at: www.TravelOregon.com/Industry
Urban vs. Rural Impact




Oregon Travel Impacts 1991-2009, Dean Runyan Associates
Available at: www.TravelOregon.com/Industry
Investing in Oregon’s
     Tourism Industry

• Pre-2004, Oregon’s tourism budget was:
  – 46th lowest of the 50 states
  – Oregon was losing market share to other
    states


• Oregon tourism industry needed an
  economic stimulus!!!
Oregon Tourism Investment
      Proposal (2004)
• 1% Statewide Lodging Tax implemented in 2004
   – a.k.a. transient occupancy tax (TOT), bed tax, or room
     tax
   – applies to hotels, motels, B&Bs and other overnight
     lodging facilities
• New stipulations for local lodging taxes:
   – required to maintain (or increase) the amount spent
     on tourism from existing local lodging taxes
   – governments must direct at least 70% of the new or
     expanded tax revenue to support tourism
1% Statewide Lodging Tax

• Deposited with Travel Oregon
      $11.5 million collected in 2008
       $9.9 million collected in 2009
• Oregon’s tourism budget now ranks in the
  middle of the 50 states (25-28th)
• Up to 15% is redistributed to Oregon’s 7
  tourism regions
7 OREGON TOURISM REGIONS
So what is
Travel Oregon?

The Oregon Tourism Commission dba
Travel Oregon is the official state agency
charged with encouraging economic
growth to enhance the quality of life in
Oregon through a strengthened economic
impact of tourism throughout the state.
Travel Oregon’s Key Objectives

  #1 Maximize the return on public and private
     investments in tourism.
  #2 Inspire year-round travel and lengthen the average
     visitor’s stay.
  #3 Encourage leisure travelers to Oregon from our
     primary international target markets
  #4 Develop new and strengthen existing tourism
     products by providing leadership and fostering
     collaboration amongst local, regional, national,
     tribal and private-industry tourism entities.
Strategic plan is located on the Travel Oregon Industry website, www.traveloregon.com/industry
How do we do this?


#1 Set strategic direction for the industry
#2 Inspire domestic (U.S.) travelers to visit Oregon
#3 Inspire international travelers to visit Oregon
#4 Develop our tourism “products” – the Oregon
   experience – in partnership with community and
   business leaders as well as local, state and federal
   public agencies
Oregon’s Brand Values


    VISIONARY
  STEWARDSHIP
     GENUINE
Telling the Oregon story


$7 million    marketing
      $1 in media
            =
$201 in visitor spending
An example of how we tell our
story


2010 Oregon Bounty
       video
Tourism Development Programs

•   Product Development in Target Niche Markets
•   Community-Based Sustainable Tourism Planning
•   Support for Sustainable Business Development
•   Matching Grants Program
•   Governor’s Conference on Tourism
•   Industry Communication
•   Industry Policy & Research
•   Tourism & Hospitality Consortium
•   Oregon Welcome Centers
•   Oregon Q Care Customer Service
    Training Program
Organizational Structure

           Governor

   Oregon Tourism Commission
    9 appointed Commissioners

         Travel Oregon
     Chief Executive Officer

       Travel Oregon Staff
         5 departments
Travel Oregon departments

•   Executive
•   Operations
•   Tourism Development
•   Consumer Marketing
•   International & Domestic Travel Trade
Tiered system for partnering &
communication

       Destination Marketing
       Organizations (DMO)
               (~120)


        Regional Destination
             Marketing
       Organizations (RDMO)
                 (7)



                           Travel Oregon (1)
Tourism industry partnering

        Local Tourism & Hospitality Industry
              (business or organization)
           Example: Caddisfly Resort, LLC


 Local Destination Marketing Organizations (DMO)
        Example: Travel Lane County

Regional Destination Marketing Organization (RDMO)
   Example: Willamette Valley Visitors Association


                  Travel Oregon
Communication system

                  Travel Oregon


Regional Destination Marketing Organization (RDMO)
  Example: Willamette Valley Visitors Association


  Local Destination Marketing Organization (DMO)
           Example: Travel Lane County


       Local Tourism & Hospitality Industry
             (business or organization)
     Example: Applegate Regional Theater, Inc
1% Statewide Tax Revenue also
  Supports Seven Regions

Up to 15% of the 1% statewide tax can go
back to the regions for marketing purposes
to complement existing local and regional
lodging tax revenues.
  1.78 million redistributed in 2008
  1.41 million redistributed in 2009
1% Statewide Tax Revenue also
    Supports Seven Regions
In 2009, Oregon’s 7 tourism regions received the following
amounts for Regional Cooperating Marketing Programs:

Greater Portland                        $496,526        35.3%
Oregon Coast                            $347,782        24.7%
Willamette Valley                       $178,201        12.7%
Southern Oregon                         $142,608        10.1%
Central Oregon                           $122,957        8.7%
Eastern Oregon                           $66,372         4.7%
Mt. Hood/Gorge                           $53,967         3.8%
Total                                 $1,408,413        100%
TRENDS IN TOURISM
Current Trends in Tourism

• Consumers trading down/not out
  – Intent to Travel Improving
• Shorter planning cycles
  – more rubber tire trips
• Seeking travel value due to the macro economic
  situation
• Consumers see the marketplace as affordable
• Packaged opportunities more relevant

  Source: US Travel, TravelHorizons, 2009
Key Travel Drivers for
     Willamette Valley

• Good for families and adult vacations
• Natural beauty
• Outdoor recreation opportunities
Key Markets for
       Willamette Valley
• Oregon, Washington, & California
• Specifically:
  –   Portland, OR
  –   Eugene, OR
  –   Seattle-Tacoma, WA
  –   Bend, OR
  –   Los Angeles, CA
  –   San Francisco-Oakland-San Jose, CA
  –   Spokane, WA
  –   Medford/Klamath Falls, OR
Oregon 2009 Visitor Report, Longwoods International
Available at: www.TravelOregon.com/Industry
Oregon 2009 Visitor Report, Longwoods International
Available at: www.TravelOregon.com/Industry`
Oregon 2009 Visitor Report, Longwoods International
Available at: www.TravelOregon.com/Industry`
Oregon 2009 Visitor Report, Longwoods International
Available at: www.TravelOregon.com/Industry`
Oregon 2009 Visitor Report, Longwoods International
Available at: www.TravelOregon.com/Industry`
Oregon 2009 Visitor Report, Longwoods International
Available at: www.TravelOregon.com/Industry`
Oregon 2009 Regional Visitor Research, Willamette Valley,
Longwoods International
Oregon 2009 Regional Visitor Research, Willamette Valley,
Longwoods International
Oregon 2009 Regional Visitor Research, Willamette Valley,
Longwoods International
Oregon 2009 Regional Visitor Research, Willamette Valley,
Longwoods International
Oregon 2009 Regional Visitor Research, Willamette Valley,
Longwoods International
Oregon 2009 Regional Visitor Research, Willamette Valley,
Longwoods International
Oregon 2009 Regional Visitor Research, Willamette Valley,
Longwoods International
Oregon 2009 Regional Visitor Research, Willamette Valley,
Longwoods International
Survey – Travel Activities
         If y o u d id tra v e l to o r within Ore g o n d uring the Ore g o n A d v e nture c a tio n p ro mo tio n,
                 whic h a c tiv itie s d id y o u p a rtic ip a te in (in Ore g o n)? Che c k a ll tha t a p p ly .


 80.0%
         66.7%
 70.0%
 60.0%
                            47.7%              46.8%
 50.0%
 40.0%                                                             31.0%
 30.0%                                                                                 25.6%
                                                                                                            21.2%           20.4%
 20.0%                                                                                                                                        13.3%
                                                                                                                                                            7.4%
 10.0%
  0.0%                                                              Visited a winery




                                                                                                                                                            Mountain biked
         Visited a local




                            Stayed overnight




                                                                                        Outdoor rec event




                                                                                                             Played golf




                                                                                                                           adventure sports




                                                                                                                                               Road biked
                                                Hiked/backpacked




                                                                                                                            Participated in
           restaurant




                               (hotel/b&b)




                                                                                                                              activities
• Outdoor interest translated into travel activities
   – Hiking also was a key activity
Survey – Travel Motivators
                W ha t ty p e o f a c tiv ity wo uld mo tiv a te y o u to tra v e l to Ore g o n d uring the s p ring / s umme r?
                                                            Che c k a ll tha t a p p ly .


70.0%     64.9%     64.2%
60.0%
                               48.3%
50.0%
                                           44.4%
                                                    40.2%
40.0%
                                                              26.8%
30.0%
                                                                           23.7%     23.7%     22.4%
                                                                                                         18.5%
20.0%                                                                                                                13.5%
                                                                                                                                   10.3%       9.4%
10.0%

0.0%
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• Hiking and Deals are primary travel motivators to
  this audience

MRV Industry Overview

  • 1.
    The Oregon TourismIndustry & Travel Oregon
  • 2.
  • 4.
    Oregon 2009 VisitorReport, Longwoods International Available at: www.TravelOregon.com/Industry
  • 5.
    Oregon 2009 VisitorReport, Longwoods International Available at: www.TravelOregon.com/Industry
  • 6.
    How does thistranslate in Oregon?
  • 7.
    Oregon 2009 VisitorReport, Longwoods International Available at: www.TravelOregon.com/Industry
  • 8.
    Oregon 2009 VisitorReport, Longwoods International Available at: www.TravelOregon.com/Industry
  • 10.
    How does thistranslate in Oregon? • 88,000 Oregonians directly employed (2010) • Direct: restaurants, hotels, attractions, guiding & outfitter businesses, tour operators, visitor information centers, convention and visitor bureaus • 39,600 jobs supported indirectly (2010) • Indirect: gas stations, charter boats, wineries, taxis, shopping centers, printers, art galleries and more…
  • 11.
    Tourism: Direct Employment 1991-2009 100 90 38% 80 70 Thousands 60 50 40 30 1991 1994 1997 2000 2003 2006
  • 12.
    Why Tourism Matters To Oregon 2010 • $8.1 billion in direct travel spending (+5.2%) • $2.0 billion in travel generated earnings (0%) • $313 million in state and local taxes (+3.3%) • GDP of the travel industry = $3.1 billion • Tourism = still one of Oregon’s top export- oriented industries Oregon Travel Impacts 1991-2010, Dean Runyan Associates Available at: www.TravelOregon.com/Industry
  • 13.
    Earnings of Export-Oriented Industries Oregon Travel Impacts 1991-2009, Dean Runyan Associates Available at: www.TravelOregon.com/Industry
  • 14.
    Urban vs. RuralImpact Oregon Travel Impacts 1991-2009, Dean Runyan Associates Available at: www.TravelOregon.com/Industry
  • 15.
    Investing in Oregon’s Tourism Industry • Pre-2004, Oregon’s tourism budget was: – 46th lowest of the 50 states – Oregon was losing market share to other states • Oregon tourism industry needed an economic stimulus!!!
  • 16.
    Oregon Tourism Investment Proposal (2004) • 1% Statewide Lodging Tax implemented in 2004 – a.k.a. transient occupancy tax (TOT), bed tax, or room tax – applies to hotels, motels, B&Bs and other overnight lodging facilities • New stipulations for local lodging taxes: – required to maintain (or increase) the amount spent on tourism from existing local lodging taxes – governments must direct at least 70% of the new or expanded tax revenue to support tourism
  • 17.
    1% Statewide LodgingTax • Deposited with Travel Oregon $11.5 million collected in 2008 $9.9 million collected in 2009 • Oregon’s tourism budget now ranks in the middle of the 50 states (25-28th) • Up to 15% is redistributed to Oregon’s 7 tourism regions
  • 18.
  • 19.
    So what is TravelOregon? The Oregon Tourism Commission dba Travel Oregon is the official state agency charged with encouraging economic growth to enhance the quality of life in Oregon through a strengthened economic impact of tourism throughout the state.
  • 20.
    Travel Oregon’s KeyObjectives #1 Maximize the return on public and private investments in tourism. #2 Inspire year-round travel and lengthen the average visitor’s stay. #3 Encourage leisure travelers to Oregon from our primary international target markets #4 Develop new and strengthen existing tourism products by providing leadership and fostering collaboration amongst local, regional, national, tribal and private-industry tourism entities. Strategic plan is located on the Travel Oregon Industry website, www.traveloregon.com/industry
  • 21.
    How do wedo this? #1 Set strategic direction for the industry #2 Inspire domestic (U.S.) travelers to visit Oregon #3 Inspire international travelers to visit Oregon #4 Develop our tourism “products” – the Oregon experience – in partnership with community and business leaders as well as local, state and federal public agencies
  • 22.
    Oregon’s Brand Values VISIONARY STEWARDSHIP GENUINE
  • 23.
    Telling the Oregonstory $7 million marketing $1 in media = $201 in visitor spending
  • 24.
    An example ofhow we tell our story 2010 Oregon Bounty video
  • 25.
    Tourism Development Programs • Product Development in Target Niche Markets • Community-Based Sustainable Tourism Planning • Support for Sustainable Business Development • Matching Grants Program • Governor’s Conference on Tourism • Industry Communication • Industry Policy & Research • Tourism & Hospitality Consortium • Oregon Welcome Centers • Oregon Q Care Customer Service Training Program
  • 26.
    Organizational Structure Governor Oregon Tourism Commission 9 appointed Commissioners Travel Oregon Chief Executive Officer Travel Oregon Staff 5 departments
  • 27.
    Travel Oregon departments • Executive • Operations • Tourism Development • Consumer Marketing • International & Domestic Travel Trade
  • 29.
    Tiered system forpartnering & communication Destination Marketing Organizations (DMO) (~120) Regional Destination Marketing Organizations (RDMO) (7) Travel Oregon (1)
  • 30.
    Tourism industry partnering Local Tourism & Hospitality Industry (business or organization) Example: Caddisfly Resort, LLC Local Destination Marketing Organizations (DMO) Example: Travel Lane County Regional Destination Marketing Organization (RDMO) Example: Willamette Valley Visitors Association Travel Oregon
  • 31.
    Communication system Travel Oregon Regional Destination Marketing Organization (RDMO) Example: Willamette Valley Visitors Association Local Destination Marketing Organization (DMO) Example: Travel Lane County Local Tourism & Hospitality Industry (business or organization) Example: Applegate Regional Theater, Inc
  • 32.
    1% Statewide TaxRevenue also Supports Seven Regions Up to 15% of the 1% statewide tax can go back to the regions for marketing purposes to complement existing local and regional lodging tax revenues. 1.78 million redistributed in 2008 1.41 million redistributed in 2009
  • 33.
    1% Statewide TaxRevenue also Supports Seven Regions In 2009, Oregon’s 7 tourism regions received the following amounts for Regional Cooperating Marketing Programs: Greater Portland $496,526 35.3% Oregon Coast $347,782 24.7% Willamette Valley $178,201 12.7% Southern Oregon $142,608 10.1% Central Oregon $122,957 8.7% Eastern Oregon $66,372 4.7% Mt. Hood/Gorge $53,967 3.8% Total $1,408,413 100%
  • 34.
  • 35.
    Current Trends inTourism • Consumers trading down/not out – Intent to Travel Improving • Shorter planning cycles – more rubber tire trips • Seeking travel value due to the macro economic situation • Consumers see the marketplace as affordable • Packaged opportunities more relevant Source: US Travel, TravelHorizons, 2009
  • 36.
    Key Travel Driversfor Willamette Valley • Good for families and adult vacations • Natural beauty • Outdoor recreation opportunities
  • 37.
    Key Markets for Willamette Valley • Oregon, Washington, & California • Specifically: – Portland, OR – Eugene, OR – Seattle-Tacoma, WA – Bend, OR – Los Angeles, CA – San Francisco-Oakland-San Jose, CA – Spokane, WA – Medford/Klamath Falls, OR
  • 38.
    Oregon 2009 VisitorReport, Longwoods International Available at: www.TravelOregon.com/Industry
  • 39.
    Oregon 2009 VisitorReport, Longwoods International Available at: www.TravelOregon.com/Industry`
  • 40.
    Oregon 2009 VisitorReport, Longwoods International Available at: www.TravelOregon.com/Industry`
  • 41.
    Oregon 2009 VisitorReport, Longwoods International Available at: www.TravelOregon.com/Industry`
  • 43.
    Oregon 2009 VisitorReport, Longwoods International Available at: www.TravelOregon.com/Industry`
  • 44.
    Oregon 2009 VisitorReport, Longwoods International Available at: www.TravelOregon.com/Industry`
  • 45.
    Oregon 2009 RegionalVisitor Research, Willamette Valley, Longwoods International
  • 46.
    Oregon 2009 RegionalVisitor Research, Willamette Valley, Longwoods International
  • 47.
    Oregon 2009 RegionalVisitor Research, Willamette Valley, Longwoods International
  • 48.
    Oregon 2009 RegionalVisitor Research, Willamette Valley, Longwoods International
  • 49.
    Oregon 2009 RegionalVisitor Research, Willamette Valley, Longwoods International
  • 51.
    Oregon 2009 RegionalVisitor Research, Willamette Valley, Longwoods International
  • 52.
    Oregon 2009 RegionalVisitor Research, Willamette Valley, Longwoods International
  • 57.
    Oregon 2009 RegionalVisitor Research, Willamette Valley, Longwoods International
  • 68.
    Survey – TravelActivities If y o u d id tra v e l to o r within Ore g o n d uring the Ore g o n A d v e nture c a tio n p ro mo tio n, whic h a c tiv itie s d id y o u p a rtic ip a te in (in Ore g o n)? Che c k a ll tha t a p p ly . 80.0% 66.7% 70.0% 60.0% 47.7% 46.8% 50.0% 40.0% 31.0% 30.0% 25.6% 21.2% 20.4% 20.0% 13.3% 7.4% 10.0% 0.0% Visited a winery Mountain biked Visited a local Stayed overnight Outdoor rec event Played golf adventure sports Road biked Hiked/backpacked Participated in restaurant (hotel/b&b) activities • Outdoor interest translated into travel activities – Hiking also was a key activity
  • 69.
    Survey – TravelMotivators W ha t ty p e o f a c tiv ity wo uld mo tiv a te y o u to tra v e l to Ore g o n d uring the s p ring / s umme r? Che c k a ll tha t a p p ly . 70.0% 64.9% 64.2% 60.0% 48.3% 50.0% 44.4% 40.2% 40.0% 26.8% 30.0% 23.7% 23.7% 22.4% 18.5% 20.0% 13.5% 10.3% 9.4% 10.0% 0.0% ng g g g ng ng ng g g g s ng kin fin in in s in in nt i pi te hi ki sh nn rd ak di k ve ol Bi m Hi tc ra Bi ar Bi Fi G Ru ay re wa Ca s/ n ad bo ai /K ge oo nt e Ro ow ng ka td lif ou Sn ild fti ou ac M Ra W g/ p g in iin al nd i Sk ec te Sp At • Hiking and Deals are primary travel motivators to this audience