1. The document discusses mindfulness and where to start, focusing on being mindful as a guest speaker and as an interventionist. 2. It describes staff rides as a proposal to provoke a sense of urgency for the Department of Infrastructure Traffic and Transport in Amsterdam, which lacked collaboration. 3. Staff rides involve choosing unexpected events, preparing storytellers, and groups asking blame-free questions to reconstruct timelines and find dysfunctional patterns without faulting individuals.

2. What can you expect in the next 30 minutes …? The City of Amsterdam: Staff rides to provoke a sense of urgency But first, there are two things on my mind: 2. Where to start?: being mindful as an interventionist 1. Where to start?: being mindful as a guest speaker at this conference

4. Where to start? Are you preoccupied with failure…? Are you reluctant to simplify…? Do you have sensitivity to operations…? RIGHT NOW Can I recognize these principles in your behavior or in your body language, in the noises you make, in the way you look at me?

5. Where to start? 2. Being mindful as an interventionist

7. Imagining failure as an interventionist … The first interactions This period of defining This period of negotiating IS WHERE YOU DO 50% OF THE WORK

11. What can you expect in the next 20 minutes …? The City of Amsterdam: Staff rides to provoke a sense of urgency

14. Proposal at 'Kunstwerken' Staff Rides … to provoke a sense of urgency

21. Invitation to experience … I invite you to stand and walk over to someone And to practice some blame free evaluating by asking the other person about how he or she woke up and got to the conference this morning

22. Method of implementation Step 0: First moments of interaction Step 1: Preparation with management Step 2: Preparation with employees Step 3: Preparation of the staff rides with the ‘owners’ Step 4: Executing staff rides Step 5: Joint analyses and action

23. In other words… A staff ride is not an easy ‘can – use – it – anywhere – anytime’ intervention Mindfulness does also apply here

27. What can you expect the next 10 minutes … ?