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Final Course Reflection
By: Jaime Gluesing
Module 5

What
I’ve
Learned

5 guidelines when designing documents
Use white space.
Use headings.
Limit use of words in all caps.
Use no more than two fonts
Decide whether to justify margins
Module 5

White space= empty space on page
Create by: using headings, using lists
Used for emphasis of material
Module 5
Headings should be specific
ALL CAPS, slows readers down
No descenders or ascenders
Justified margins
Type is evenly lined on both sides
Professional Look
Ragged Right margins
Justified only on left
Less formal
Module 23
Informative/closure reports
summarize completed work
don’t result in action or recommendation
include introductory paragraph,
chronological account, and concluding
paragraph
Module 23
Feasibility report
Evaluates several alternatives
Recommends one
Justification report
Recommends a purchase, investment,
hiring, or change in policy
Module 23
7 patterns of organization
Compare/Contrast
Problem-solution
Elimination of Alternatives
General to Particular, Particular to General
Geographic or Spatial
Functional
Chronological
Module 22
Primary research
Gather new information
Secondary research
Information someone else gathered
Module 22
Keyword Searches
Terms the computer searches for in a
database
Boolean search
Gives fewer, more useful hits
Module 22
Be specific when surveying/interviewing
Closed questions
Limited number of responses
Use for potentially embarrassing topics
Open questions
Do not lock subject into any sort of response
Module 22
Types of survey samples
Random
Convenience
Judgement
Look for patters in collected data
Similarities, differences, surprises.
Module 12
Persuasive Messages have several purposes
4 basic strategies
Direct Request
Problem-solving persuasion
Sales
Reward and punishment
Module 12
Direct Request
Use when audience is resistant
Useful when responses are needed from
people who are willing to act
Ask for information immediately
Give reader all necessary details
Module 12
Problem-solving
Use when audience is likely to do what you
ask
Use when action from everyone is needed
Describe the problem in detail
Explain a solution with advantages
outweighing the disadvantages
Module 12
Directed subject line makes your stance on
the issue clear
Credibility is the audience’s response to you
as the source
Build emotional appeal
Tell a story
Trigger emotions
Module 21
Reports come in various kinds
Finish 1/4th of research before starting
proposal
Proposals
Suggest method for finding information or
solving problems
End with a call to action
Module 21
Progress reports
Used to show progress
Address potential problems
Different types
Chronological
Task
Recommendation
How I learned
Reading the chapters
Unit tests
Helped learn definitions
Showed examples of writing styles
Writing assignments
Chance to practice
Apply in real world situations
Why this matters
Communicating non-verbally has taken over
More emailing, reporting and writing letters
than face to face
Vital to learn proper and effective way to
communicate this way
How I will use this
Helped me learn how to design documents
I can use this in the workforce
Help me be professional when communicating with
my coworkers
Open doors for me
By communicating effectively I can make change
and create great opportunities for myself.

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Jaime Gluesing Final PowerPoint

  • 2. Module 5 What I’ve Learned 5 guidelines when designing documents Use white space. Use headings. Limit use of words in all caps. Use no more than two fonts Decide whether to justify margins
  • 3. Module 5 White space= empty space on page Create by: using headings, using lists Used for emphasis of material
  • 4. Module 5 Headings should be specific ALL CAPS, slows readers down No descenders or ascenders Justified margins Type is evenly lined on both sides Professional Look Ragged Right margins Justified only on left Less formal
  • 5. Module 23 Informative/closure reports summarize completed work don’t result in action or recommendation include introductory paragraph, chronological account, and concluding paragraph
  • 6. Module 23 Feasibility report Evaluates several alternatives Recommends one Justification report Recommends a purchase, investment, hiring, or change in policy
  • 7. Module 23 7 patterns of organization Compare/Contrast Problem-solution Elimination of Alternatives General to Particular, Particular to General Geographic or Spatial Functional Chronological
  • 8. Module 22 Primary research Gather new information Secondary research Information someone else gathered
  • 9. Module 22 Keyword Searches Terms the computer searches for in a database Boolean search Gives fewer, more useful hits
  • 10. Module 22 Be specific when surveying/interviewing Closed questions Limited number of responses Use for potentially embarrassing topics Open questions Do not lock subject into any sort of response
  • 11. Module 22 Types of survey samples Random Convenience Judgement Look for patters in collected data Similarities, differences, surprises.
  • 12. Module 12 Persuasive Messages have several purposes 4 basic strategies Direct Request Problem-solving persuasion Sales Reward and punishment
  • 13. Module 12 Direct Request Use when audience is resistant Useful when responses are needed from people who are willing to act Ask for information immediately Give reader all necessary details
  • 14. Module 12 Problem-solving Use when audience is likely to do what you ask Use when action from everyone is needed Describe the problem in detail Explain a solution with advantages outweighing the disadvantages
  • 15. Module 12 Directed subject line makes your stance on the issue clear Credibility is the audience’s response to you as the source Build emotional appeal Tell a story Trigger emotions
  • 16. Module 21 Reports come in various kinds Finish 1/4th of research before starting proposal Proposals Suggest method for finding information or solving problems End with a call to action
  • 17. Module 21 Progress reports Used to show progress Address potential problems Different types Chronological Task Recommendation
  • 18. How I learned Reading the chapters Unit tests Helped learn definitions Showed examples of writing styles Writing assignments Chance to practice Apply in real world situations
  • 19. Why this matters Communicating non-verbally has taken over More emailing, reporting and writing letters than face to face Vital to learn proper and effective way to communicate this way
  • 20. How I will use this Helped me learn how to design documents I can use this in the workforce Help me be professional when communicating with my coworkers Open doors for me By communicating effectively I can make change and create great opportunities for myself.