1. Jade Davidson
102 Redwood Crescent
Viewpark
Uddingston
G71 5LR
Mobile Telephone: 07840640331
Home: 01698 317698
Email: jadedavidson11@gmail.com
Profile
I am a hardworkingindividual,withanumberof achievementswithinthe customerservice sector.I
possessexcellentcustomerservice skillsandaneffective telephone manner.Ihave verygood
communicationskills,abletoworkinbusyenvironmentsandmeetdailytargets.Iworkwell under
pressure andam willingtolistenandlearnfrommore experiencedstaff.
KeySkills
 Completedcertifiedcourse inRetailsSkills
 Excellent communicationskills
 Good teamplayer
 Good handto eye coordination
 Target Driven
Work History
Teleperformance - VirginMedia Oct 14 - present
In thisjobit ismy role to answerinboundcallsfromvirginmediacustomers,general billing,taking
payments,package deals.
Studentloanscompany Glasgow. June 14 - Sep14
In thisjobit wasmy role to take inboundcallsfromstudentsaboutthere loans,grantsetc.Highlevel
of customerservice.
SearchConsultancy – LloydsBankingGroup Aug13 – Feb14
 Highlevelsof customerservice
 Accessingcustomerscreditcardinformation
 Had to ensure all requestswere accurate andcorrect
 General bankingqueries

2. Morrison’sWarehouse May 2012
OrderPicker(temp)
 PickingandPackingProductsto SendRoundto StoresAroundScotland
 Had to Make Sure All DeliveriesWere Accurate
 IncludedUsingMathematics
 MeetingTargetson a DailyBasis
Weatherseal Feb2011- June 2011
SalesAdvisor–ColdCalling
 CallingCustomers
 MeetingRequiredTargets
 AdminDuties
 CustomerService
 Good TelephoneManner
Dawn FreshSeafood’s Aug2010- January2011
ProductionOperator
 Workingon a busyline
 Meetingtargetsona dailybasis
 PackingProducts
 EnsuringWork AreaWas CleanandTidy
WisInternational June 2009 - Jan2010
 Stock TakinginLarge StoresAroundUK
 MeetingTargetson a DailyBasis
 Worked in Large Warehouses
 TravellingfromStorestoStores
 WorkingLong HoursDay in Day Out
CitizensAdviceBureau (workplacement) Feb2009
 AdminDuties
 CallingCustomer’s
Education& Training
December2012 LifeskillsCentres
SkillsSmartRetail Pre-EmploymentTrainingProgramme
 Participatedandcompletedcertifiedcourse inRetailSkillswhichincludedcommunication
skills,productknowledge,customereffectivenessandteamwork,effectivesellingskills,
healthandsafetyandsecurity.

3. UddingstonGrammar School 2008
Admin2, English3,Maths 2, History4, Home economics3.
Training 2008-2009
FirstAid,Health& Safety
HobbiesandInterests
I enjoygoingoutwithfriends,goingshopping,spendingtime withfamily,goingtothe cinema,
dancingand I alsoenjoyreading.
References
Available onrequest