Patrick Mclaughlin is seeking a career development opportunity after completing his degree in Business Enterprise Development at the University of Portsmouth. He has a range of experience in customer service, administration, and fundraising roles. His skills include teamwork, initiative, communication, and performing well under pressure.
1. Curriculum vitae
Patrick Mclaughlin
82 Sundon Road,Harlington,Bedfordshire LU56LS - 07954 692521
patrickdavid.mclaughlin@ntlworld.com D.O.B 02/12/91
I am lookingfora jobwiththe opportunitytoprogressthrough overthe nextfew years.Ihave just
completed studyingBusinessEnterprise Developmentatthe Universityof Portsmouth andam
lookingtouse my skillstodevelopmycareer. Iam able to workin a teambut am alsoconfidentat
workingonmy ownand able touse myinitiative.Icankeepmycool underpressure andcan
confidentlyspeaktoanynumberof people.
Education
Universityof Portsmouth - BusinessEnterpriseDevelopment-: 2:1
A-levels
Business- (B)
Economics – (C)
Geography – (C)
As Level - Communication andCulture studies(D)
GCSE’s -A*to C in all subjectswhichinclude; Businessstudies, Englishlanguage, French, Geography,
ICT, Maths, P.E, ReligiousstudiesandScience
Experience
Allianz Milton Keynes
Corporate FleetPolicyHandler June 2014 – November2014
Reference:SarahCavey Contact no:0800 589 4849
In thisrole I wasliaisingwithpolicyholdersof motorfleetregardingliabilityandgeneral handlingof
claims.
AdminRe Hitchin
SpecialistPensionServicing Agent June 2013 – January 2014
Reference:Lorraine Sharp contact no: 0800 013 0681
My time atAdminRe consistedof providingquotes,projectionsandotherinformationtopeople
withpensionfunds.Ialsowasinvolvedin calculatingannuitiesalongsidecorrespondingwithclients.
2. At firstitwas a sharp learningcurve,butonce Igot to grips withcertaintasksI wasable to flourish
and become anintegral partof the teamwithconsistenthighlevelsof performance.
Gogen Bedford
CharityFundraiser June 2012 – September2012
Reference:SteveCox contact no: 01234 268122
Duringmy time at GogenI was able tolearna numberof people skillsandbe able touse a wide
range of experience indealingwithpeopleonthe phone aboutverysensitive issues.Iwasable to
meettargetson a regularbasisandworkedwithinateamwiththe goal of everyone meetingtargets
everyday.
Whitbread Luton
Customercontactco-ordinator July2010 – January2011
Reference:LeighBrett contact no: 01582 567940
Thisrole requiredme tohave two weekstrainingandbe competentindealingwithcustomersover
the phone.Iwas able to deal withsituationsonthe spotandresolve themaccordingly.
Ridge Crestcleaningservices Harlington UpperSchool
Cleaner June 2009 – May 2010
Reference:Annette Betts contact no: 07870840614
Thisjob requiredme tocleanareasextensively withinHarlingtonupperschool andmaintainhigh
standardsas required, Usingspecialistcleaningproductsandmachinery.
Mr and Mrs Asbury Harlington
Au Pair June - August2008
Thisjob requiredme tolookafterandcare for a childwithsevere learningdifficulties.Itincreased
my levelsof patience andresponsibility.
DaiwasecuritiesSMBC City of London
Work experience July2007
Thiswas a two weekplacementwithinaninvestmentbankinLondon.Ilearnedmanypeopleskills
and lessonstodowithhowsuch an organisationworkswell andefficiently.
HarlingtonNewsagents Harlington
Paperdeliveryboy March 2004 – April 2005
Beingmyfirstjobthis role encouragedme intothe workingenvironment,havingtogetupearlyfor
school and takingonresponsibilityformyself.
3. Local Affiliation
Ampthill andDunstable rugbyclubs
I have playedrugbysince the age of 5 I have learnedmanyvital lessonsfrommyexperiencesin
rugby such as problemsolving,teamworkamongmanyothers. Ienjoyanumberof othersports,
football,skiing, cricketandsailingtoname afew.Iam very mucha people personandfeel athome
workingwithpeople,be itpartof a teamor withclients.