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Blackberries and mobile work:  fruitful and frustrating? Gillian Symon and Katrina Pritchard Acknowledgement: This work is supported by a grant from the British Academy (SG-54143) IWP 2010: 29/6 – 1/7/10 Tensions and paradoxes in a virtual working world
Mobile Technologies and Mobile Work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Blackberry functions Mobile Phone (text, voice) Camera Calendar GPS Mapping Mobile Email Internet access IM  (via Blackberry PIN service) “ spare brain”
Research Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Research Overview ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sampling Framework ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tensions in mobile email use Individual efficiency Overwhelming others Knowledge Management Speed of exchange Quality of exchange Communication Practices Visibility & accessibility Observed & tracked Work relationships
Tensions in mobile email use ,[object Object],Individual efficiency Overwhelming others Knowledge Management
Tensions in mobile email use ,[object Object],Speed of exchange Quality of exchange Communication Practices
Tensions in mobile email use ,[object Object],Visibility & accessibility Observed & tracked Work relationships
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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  • 1. Blackberries and mobile work: fruitful and frustrating? Gillian Symon and Katrina Pritchard Acknowledgement: This work is supported by a grant from the British Academy (SG-54143) IWP 2010: 29/6 – 1/7/10 Tensions and paradoxes in a virtual working world
  • 2.
  • 3. Blackberry functions Mobile Phone (text, voice) Camera Calendar GPS Mapping Mobile Email Internet access IM (via Blackberry PIN service) “ spare brain”
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  • 7. Tensions in mobile email use Individual efficiency Overwhelming others Knowledge Management Speed of exchange Quality of exchange Communication Practices Visibility & accessibility Observed & tracked Work relationships
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Editor's Notes

  1. Concentrating in this talk on mobile email altho others of interest in the wider project and in relation to general idea of mobility
  2. Constant and immediate performance data transmitted through email.
  3. Responsiveness as demonstrating your general availability and commitment Responsiveness as demonstrating your knowledge and awareness of what is going on at all times Responsiveness as racking up amount of communication – respond immediately AND later Performativity: ‘doing performance’ through the BB