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iVOX research facilitators
 Corporate intro & research solutions
                         Leuven, Belgium, 2011
N° 1 polling agency
Indigov
•   Sister-company of iVOX
•   Spin-off K.U. Leuven
•   Research consultancy
•   Qualitative & Quantitative research experts
Targets
                        147%
        142%

147%




                 178%
Core business
iVOX Panel
125 000 Belgian customers
Representative samples              Niche panels
  –   Sex                             –   Automotive
  –   Age                             –   Banking
  –   Language                        –   Food
  –   Education                       –   FMCG
  –   Region                          –   Media
  –   Social Class                    –   Politics
  –   Household Size                  –   B2B
  –   …                               –   …
iVOX Panel
Unique Mix of Recruitment Channels
                                                  Ideal for
                                                  -Ad hoc research
                                                  -Pre- & post testing
                                                  -Media trackers
                                                  -Concept testings
                                                  -Awareness
                                                  -Brand positioning
                                                  -…

          • More than 1000 selection criteria
          • Response rates of 30-45%
          • Intense panel management & incentive handling
Proximity Panels
• International cooperation of local panel providers
• International research via 1 contact office
Socratos
• Enterprise application service for online market
  research.
• Turn key solution.
• Manage and fulfil the complete research process by
  web.
• Unique in features, scalability and easy of use.
Socratos
• Survey & panel management software
  – ‘one-stop-solution’ for online research
  – Conduct your research under own management
  – Online and user friendly environment
  – Cloud computing – no installation required
Socratos’ advantages
Faster & Better                             Satisfied IT department
   Automate time-consuming tasks                Cloud computing: no need for
                                                local implementation

   Integrate with current dashboards via        No need for previous knowledge or
   API                                          constant IT support




Satisfied Financial Department              Satisfied Users
                                               User-friendly WYSIWYG* with clear
   Clear total cost of ownership
                                               overviews & help functions

                                               Extended user management functions
   License structure with no hidden costs      to provide users with needed rights &
   & clear ROI                                 restrictions




                                                              *What You See Is What You Get
Dedicated Panel

• Own customer panel for
  – Research
  – Marketing
  – Communication
  with community environment
• Fast & accurate insights of brand fans
• Extended profiling for research & MarCom purposes
Dedicated Panel
iVOX TOOLS

Easy to use Web based
  Interactive     Fun Web 2.0
User generated content
Modular                  Full service
Customized Client look&feel
iVOX TOOLS
             • Interactive web apps

             • Gain insights of
               different niche groups

             • Different approaches
               based upon research
               needs

             • Involve customers with
               positive research
               experience

             • Create viral buzz &
               website traffic
               (integration with social
               media)
iCommunity
• Online Research Community
• 50-150 customers
   – Discussion on different ideas, concepts, insights, …
• Duration: 3 weeks – 3 months
• Gradual construction towards brand co-creation
• Interactive environment with
  moderator and panel manager
iCommunity
• Neutral or branded
  – Different profiles: users, non-rejectors, non-users, …
• Different purposes
  –   General: insights in the market
  –   Specific: brand attitude
  –   Co-creation
  –   …
iCommunity
iFocus
•   Online discussion group
•   1,5 - 2 h
•   Moderated
•   Gain insights from 10 participants via
    intensive discussion
iFocus
iDEA
• Crowd sourcing, Wisdom of Crowds
• Input of ideas/views/opinions
• Evaluation / rating of the input of others
• Qualitative list of outcomes rated
  opinions/views/MarCom ideas
• Viral buzz effect
iDEA
iCOMPARE
• Profiling / Segmentation of participants
• Cluster analysis based on previous defined
  profiles
• Output = segmentated database with contact
  information
• Compare with friends &
  famous people
• Viral buzz effect
iCOMPARE
iREPORTS
•   Interactive reporting environment
•   Live data representation
•   Click through graphs for more details
•   Integration of filters & segments
Research Value Chain




            In- versus outsourcing: partnership
Involvement
References
–   Market research companies
–   Creative agencies
–   Media (buyers)
–   Marketing
–   Consultancy
–   Government
–   Universities
–   Telecom
–   Finance
–   FMCG
–   …
contact


  @: sales@ivox.be
 T: +32 16 22 62 14
   W: www.ivox.be
W: www.ivoxtools.com

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IVOX Research Facilitators

  • 1. iVOX research facilitators Corporate intro & research solutions Leuven, Belgium, 2011
  • 2.
  • 3. N° 1 polling agency
  • 4. Indigov • Sister-company of iVOX • Spin-off K.U. Leuven • Research consultancy • Qualitative & Quantitative research experts
  • 5. Targets 147% 142% 147% 178%
  • 7. iVOX Panel 125 000 Belgian customers Representative samples Niche panels – Sex – Automotive – Age – Banking – Language – Food – Education – FMCG – Region – Media – Social Class – Politics – Household Size – B2B – … – …
  • 8. iVOX Panel Unique Mix of Recruitment Channels Ideal for -Ad hoc research -Pre- & post testing -Media trackers -Concept testings -Awareness -Brand positioning -… • More than 1000 selection criteria • Response rates of 30-45% • Intense panel management & incentive handling
  • 9. Proximity Panels • International cooperation of local panel providers • International research via 1 contact office
  • 10. Socratos • Enterprise application service for online market research. • Turn key solution. • Manage and fulfil the complete research process by web. • Unique in features, scalability and easy of use.
  • 11. Socratos • Survey & panel management software – ‘one-stop-solution’ for online research – Conduct your research under own management – Online and user friendly environment – Cloud computing – no installation required
  • 12. Socratos’ advantages Faster & Better Satisfied IT department Automate time-consuming tasks Cloud computing: no need for local implementation Integrate with current dashboards via No need for previous knowledge or API constant IT support Satisfied Financial Department Satisfied Users User-friendly WYSIWYG* with clear Clear total cost of ownership overviews & help functions Extended user management functions License structure with no hidden costs to provide users with needed rights & & clear ROI restrictions *What You See Is What You Get
  • 13. Dedicated Panel • Own customer panel for – Research – Marketing – Communication with community environment • Fast & accurate insights of brand fans • Extended profiling for research & MarCom purposes
  • 15. iVOX TOOLS Easy to use Web based Interactive Fun Web 2.0 User generated content Modular Full service Customized Client look&feel
  • 16. iVOX TOOLS • Interactive web apps • Gain insights of different niche groups • Different approaches based upon research needs • Involve customers with positive research experience • Create viral buzz & website traffic (integration with social media)
  • 17. iCommunity • Online Research Community • 50-150 customers – Discussion on different ideas, concepts, insights, … • Duration: 3 weeks – 3 months • Gradual construction towards brand co-creation • Interactive environment with moderator and panel manager
  • 18. iCommunity • Neutral or branded – Different profiles: users, non-rejectors, non-users, … • Different purposes – General: insights in the market – Specific: brand attitude – Co-creation – …
  • 20. iFocus • Online discussion group • 1,5 - 2 h • Moderated • Gain insights from 10 participants via intensive discussion
  • 22. iDEA • Crowd sourcing, Wisdom of Crowds • Input of ideas/views/opinions • Evaluation / rating of the input of others • Qualitative list of outcomes rated opinions/views/MarCom ideas • Viral buzz effect
  • 23. iDEA
  • 24. iCOMPARE • Profiling / Segmentation of participants • Cluster analysis based on previous defined profiles • Output = segmentated database with contact information • Compare with friends & famous people • Viral buzz effect
  • 26. iREPORTS • Interactive reporting environment • Live data representation • Click through graphs for more details • Integration of filters & segments
  • 27. Research Value Chain In- versus outsourcing: partnership
  • 29. References – Market research companies – Creative agencies – Media (buyers) – Marketing – Consultancy – Government – Universities – Telecom – Finance – FMCG – …
  • 30. contact @: sales@ivox.be T: +32 16 22 62 14 W: www.ivox.be W: www.ivoxtools.com