The recent rise of Account-Based Marketing (ABM) is nothing short of remarkable. From a special initiative that a handful of B2B pioneers developed to drive growth with top accounts in the early 2000s, ABM is now a mainstream strategy that companies are implementing with hundreds or even thousands of accounts with a wide range of programs and objectives.
The 2017 ABM Benchmark Study conducted by ITSMA and the ABM Leadership Alliance highlights the main reason for such dramatic growth: ABM works! In fact, as this research report shows, a full 87% of marketers implementing ABM say that it provides higher ROI than any other type of marketing. Similarly, strong majorities say that ABM drives improvement in the “Three R’s” of strategic marketing: Reputation, Relationships, and Revenue.
This report provides an essential review of the current state of play with ABM in 2017, with data and insight on such issues as budgets and staffing, account selection, collaboration with sales, tools and technology, campaign tactics, programmatic challenges, and business benefits.
In particular, the report explores the three distinct types of ABM that have emerged in recent years: One-to-One, One-to-Few, and One-to-Many. Most companies are currently engaged in just one of these types, but a growing number are experimenting with two of them, and many more plan to move to a blended strategy over the next few years. The research underscores the key challenges marketers are facing and the specific ways they are addressing each type of ABM.
About the Research
159 marketers and related titles from 134 B2B technology and business services companies completed an online survey during June 2017
Company size:
Less than $500 million annual revenue: 52%
$500 million-$4.9 billion: 20%
$5 billion or more: 28%
Job title or level:
VP and above: 22%
Director: 39%
Manager: 29%
Individual contributor: 10%
Location:
North America: 66%
Europe: 21%
Asia/Pacific: 10%
Latin America: 3%
Middle East: 1%
The study also included qualitative interviews with ABM program leaders from 12 companies:
Betterworks
Deluxe
Fujitsu*
HCL
Juniper Networks, Inc.*
KPMG LLP*
Localytics
NTT DATA Services*
O2
Oracle
SAP*
Global B2B Information Services Company
* Denotes member of the ITSMA Account-Based Marketing Council
Additional Data for ITSMA Member Participants
An extended report with additional data from the study, including detailed data and cross-tabs for the three types of ABM, is available to survey participants from ITSMA member companies. Contact Lisa Hafer at lhafer@itsma.com if you are interested in the extended report or a private online briefing.
Account-Based Marketing: Welcome to the New Reality in B2BDemandbase
https://www.demandbase.com/webinar/virtual-marketing-innovation-summit-b2b/
Megan Heuer VP & Group Director, SiriusDecisions
It’s the classic disconnect: While Sales talks accounts and opportunities, Marketing talks segments and solutions. Smart marketers know the secret to fixing this: Account-Based Marketing (ABM). Now a major trend in B2B, ABM aligns marketing efforts with sales goals and customer needs. In this session, we’ll share the types of ABM and how they fit into a best-in-class B2B marketing portfolio. We’ll also explain the toolkit that enables a scalable approach to ABM and improves alignment with Sales. Finally, we’ll share examples of success along with findings from our survey about the current state of ABM in B2B.
Account based marketing: from strategy and plans to execution and insightsEngagio
It’s time to go beyond the buzz of Account-Based Marketing and put the strategy to work. However, even some of the smartest and most sophisticated companies are struggling to align their organization and get started with ABM. It doesn’t have to be hard. In fact, it’s easier than you think. Join Engagio and Demandbase, to hear how the marketing leadership from each team has built a world-class ABM program from the ground up. You’ll discover who the key players are that you'll need for your ABM Tiger Team, critical factors for selecting the accounts most likely to close, and how to find the buyers and key influencers to cut sales cycles times in half. You'll also learn how to capitalize on anonymous buying behavior, and the biggest secrets to launching your ABM program.
Download Engagio's Clear and Complete Guide to Account Based Marketing at Engagio.com/guide
Learn more about Engagio at Engagio.com
Twitter.com/Engagio
Linkedin.com/Company/Engagio
Facebook.com/Engagio
7 Account-Based Marketing Strategies Every Marketer Must MasterTerminus
According to SiriusDecisions, 90% of B2B marketers say ABM is at least very important, yet less than 20% of practitioners have implemented ABM. Learn the 7 basic strategies of Account-Based Marketing covering the entire buyer / customer journey and including details on the right metrics, tactics, and expected benefits of each.
7 Strategies for Account-Based Marketing with SalesforceSangram Vajre
Presented at Dreamforce '17 by Terminus Co-Founder & CMO, Sangram Vajre, author of "Account-Based Marketing for Dummies" and founder of the #FlipMyFunnel movement transforming B2B marketing and sales. Learn the basics of ABM and seven practical strategies for demand generation, sales pipeline velocity, and customer marketing.
Learn how to implement ABM by stepping back to achieve Sales-Marketing Alignment and workflow alignment. ABM is a new world and here's how to tackle it.
In this exclusive webinar, you’ll hear B2B expert Howard J. Sewell detail a pragmatic approach to ABM planning, execution, and orchestration. Step by step, Howard will show how to leverage the Opportunity-Based Marketing (OBM) Framework, a stage-based B2B demand marketing model, in determining the best tactics for your ABM initiative and how to measure ROI.
Account-Based Marketing: Welcome to the New Reality in B2BDemandbase
https://www.demandbase.com/webinar/virtual-marketing-innovation-summit-b2b/
Megan Heuer VP & Group Director, SiriusDecisions
It’s the classic disconnect: While Sales talks accounts and opportunities, Marketing talks segments and solutions. Smart marketers know the secret to fixing this: Account-Based Marketing (ABM). Now a major trend in B2B, ABM aligns marketing efforts with sales goals and customer needs. In this session, we’ll share the types of ABM and how they fit into a best-in-class B2B marketing portfolio. We’ll also explain the toolkit that enables a scalable approach to ABM and improves alignment with Sales. Finally, we’ll share examples of success along with findings from our survey about the current state of ABM in B2B.
Account based marketing: from strategy and plans to execution and insightsEngagio
It’s time to go beyond the buzz of Account-Based Marketing and put the strategy to work. However, even some of the smartest and most sophisticated companies are struggling to align their organization and get started with ABM. It doesn’t have to be hard. In fact, it’s easier than you think. Join Engagio and Demandbase, to hear how the marketing leadership from each team has built a world-class ABM program from the ground up. You’ll discover who the key players are that you'll need for your ABM Tiger Team, critical factors for selecting the accounts most likely to close, and how to find the buyers and key influencers to cut sales cycles times in half. You'll also learn how to capitalize on anonymous buying behavior, and the biggest secrets to launching your ABM program.
Download Engagio's Clear and Complete Guide to Account Based Marketing at Engagio.com/guide
Learn more about Engagio at Engagio.com
Twitter.com/Engagio
Linkedin.com/Company/Engagio
Facebook.com/Engagio
7 Account-Based Marketing Strategies Every Marketer Must MasterTerminus
According to SiriusDecisions, 90% of B2B marketers say ABM is at least very important, yet less than 20% of practitioners have implemented ABM. Learn the 7 basic strategies of Account-Based Marketing covering the entire buyer / customer journey and including details on the right metrics, tactics, and expected benefits of each.
7 Strategies for Account-Based Marketing with SalesforceSangram Vajre
Presented at Dreamforce '17 by Terminus Co-Founder & CMO, Sangram Vajre, author of "Account-Based Marketing for Dummies" and founder of the #FlipMyFunnel movement transforming B2B marketing and sales. Learn the basics of ABM and seven practical strategies for demand generation, sales pipeline velocity, and customer marketing.
Learn how to implement ABM by stepping back to achieve Sales-Marketing Alignment and workflow alignment. ABM is a new world and here's how to tackle it.
In this exclusive webinar, you’ll hear B2B expert Howard J. Sewell detail a pragmatic approach to ABM planning, execution, and orchestration. Step by step, Howard will show how to leverage the Opportunity-Based Marketing (OBM) Framework, a stage-based B2B demand marketing model, in determining the best tactics for your ABM initiative and how to measure ROI.
How do you successfully pilot, refine, and scale your account-based marketing...The Marketing Practice
This isn’t an account-based marketing ‘how to guide’, this is a collection of learnings and things we wish we (and our clients) had known when we first started ABM over 5 years ago.
We hope that by sharing these with you, you can avoid some of the recurring issues that stall ABM programs and ultimately demonstrate how valuable the first 12 months of an ABM program is.
The blending of ABM, revenue team alignment and customer experience (CX) has created a new model called Account-Based Experience (ABX). This go-to-market (GTM) strategy brings together data and insights to develop relevant and authentic marketing and sales plays throughout the B2B lifecycle. Are you ready to take on ABX in 2022?
During this session, Tracy Kraft, VP of Revenue Marketing at Demandbase, will focus on how to develop your 2022 strategy and plans for optimal business outcomes. Join her crash course to learn how to:
Focus on your best opportunities;
Take a journey stage approach;
Personalize brand experiences on digital;
Lean in on sales enablement; and
Measure what matters.
Buyers today spend much more time researching a purchase before engaging with a sales person, which puts considerable responsibility for the sale on the marketing team.
Account-Based marketing (ABM) strategy helps B2B marketers target high-yield accounts and stay focused on the deals that are most likely to generate revenue.
Learn how to:
Identify and target your key accounts
Discover and map effective content
Drive engagement with target accounts
Measure and analyze the effectiveness of your marketing programs across various channels
Optimize your marketing budget to focus on the best-performing programs
Learn from real-life examples and how companies applied this strategy.
Did you know that 6 of 7 key players in a B2B buying process never visit your website? With account-based marketing you can now reach and influence your buyers across the web, by serving display ads only to your target accounts, and no one else. In this brief, educational webinar learn:
What is Account-based Marketing?
--Account-based (ABM) advertising - the basics
--Why should I run ABM programs?
--How it Works:
Prioritizing target accounts
Media buying, ad pacing, and more
Measuring ROI and reporting
Budgeting & Planning ABM programs
Account-Based Marketing has become an important part of the marketing efforts of many Fortune 500 companies as well as mid-size to small firms. This ABM slideshow takes you through what ABM is, why it is important, as well as how to do it effectively. It also provides some examples of successful ABM projects that any company in the B2B space could leverage in their business. For further information or to get consulting in this area, please contact me. See my contact information on the last slide.
To watch video presentation of this slide show go to https://youtu.be/19JKRU9fAsw
Learn how to market software as a service. This deck fundamentals of growth, how to define growth, leverage growth, and setting marketing goals. Slides from a class taught by Christopher O'Donnell of Hubspot. To learn more from the experts, visit http://intelligent.ly/learn
FlipMyFunnel - The Big 5 Metrics for Account Based MarketingEngagio
One of the greatest questions on the mind of account-based marketers is “How do I measure the results of my ABM campaigns?” This presentation shows why traditional marketing metrics aren’t sufficient for ABM, and gives step-by-step instructions for how to track and report on the metrics that will make Sales take notice.
If you are running Account Based Marketing campaigns today, then this is the presentation for you!
Digital Measurement Framework Summary by Martin WalshMartin Walsh
This is a single slide outlining a conceptual Digital Marketing Measurement Framework, in this case a B2B version.
This slide is from my broader Digital Marketing Measurement Framework PowerPoint which is available here - http://www.slideshare.net/martinwalsh/digital-marketing-measurement-framework-martin-walsh
Digital Marketing Report PowerPoint Presentation SlidesSlideTeam
This complete deck can be used to present to your team. It has PPT slides on various topics highlighting all the core areas of your business needs. This complete deck focuses on Digital Marketing Report PowerPoint Presentation Slides and has professionally designed templates with suitable visuals and appropriate content. This deck consists of total of thirty three slides. All the slides are completely customizable for your convenience. You can change the colour, text and font size of these templates. You can add or delete the content if needed. Get access to this professionally designed complete presentation by clicking the download button below. http://bit.ly/2wxWyXp
A look at the marketing strategy with the highest ROI and how it helps companies close more accounts.
Get product and customer marketing tips right to your inbox once a week. Subscribe here: www.drift.com/subscribe
On average, 51% of companies are currently using marketing automation. Companies that have an effective marketing automation strategy observe high-profit figures and enhanced efficiency amongst their employees. Marketing automation, when aligned with strategic objectives, can take your organization to the next level!
Account-based marketing (ABM), also known as key account marketing, is a strategic approach to business marketing in which an organization considers and communicates with individual prospect or customer accounts as markets of one. Account based marketing is typically employed in enterprise level sales organizations.
Demandbase + Gartner: Sales and Marketing Blueprint to Accelerated RevenueDemandbase
Sales and marketing alignment can begin with a simple conversation, but achieving results requires aligning on key elements in the revenue lifecycle. Join Jeffrey L. Cohen, Gartner Senior Principal Analyst, to see his new framework for sales and marketing alignment.
Changing the Game with Demandbase Premium AnalyticsDemandbase
B2B Marketers have unprecedented ability to measure their programs, ushering in the era of “data-driven” Marketing. But as you’re rushing towards collecting more data, driving more leads and defining new metrics, it’s time to ask yourself:
Are my website advertising investments attracting my targets?
What content are my targets engaging with?
What website changes can I make to increase conversion of my target accounts?
Are my activities actually driving revenue?
In this 25-minute webinar, followed by an “Ask-the-Expert” session, Amit Varshneya and Zineb Harvey will share key Premium Analytics insights that have helped shape the digital strategies of 100s of Demandbase Premium Analytics customers, like Ellie Mae and Iron Mountain.
Accelerating ABM Impact: The Case for a Blended ApproachITSMA
The movement of Account-Based Marketing (ABM) from marginal to mainstream has been dramatic. Pioneered in the early 2000’s by a handful of large technology and B2B services organizations, ABM has now taken center stage with B2B marketing organizations of all shapes and sizes.
As with many rapid moves into “the next new thing,” however, ABM is also subject to a great deal of confusion and disagreement. Is it best suited for acquiring new clients or expanding within existing accounts? Is it mostly for large enterprise accounts or a broader set of clients and prospects? What tools and tactics are best? Is sales collaboration truly necessary or can marketers mostly go it alone?
The reality is that different approaches to ABM have emerged over the last few years and not everyone is speaking the same language. Companies are moving ahead with different types of ABM objectives, strategies, and initiatives.
Research confirms that companies are finding success with different approaches but also leaving significant opportunities on the table. In response, some of the most successful ABM practitioners are now moving to a blended approach, managing several different types of ABM at the same time with different groups of accounts.
This eBook, jointly produced by ITSMA and Demandbase, is designed to help marketers to pull together the different strands of ABM and make the case for a blended approach. The eBook explains the three main types of ABM that companies are implementing today, why they all have their place in an integrated strategy, and how best to utilize them to provide both breadth and depth with marketing coverage of your most important clients and prospects.
How do you successfully pilot, refine, and scale your account-based marketing...The Marketing Practice
This isn’t an account-based marketing ‘how to guide’, this is a collection of learnings and things we wish we (and our clients) had known when we first started ABM over 5 years ago.
We hope that by sharing these with you, you can avoid some of the recurring issues that stall ABM programs and ultimately demonstrate how valuable the first 12 months of an ABM program is.
The blending of ABM, revenue team alignment and customer experience (CX) has created a new model called Account-Based Experience (ABX). This go-to-market (GTM) strategy brings together data and insights to develop relevant and authentic marketing and sales plays throughout the B2B lifecycle. Are you ready to take on ABX in 2022?
During this session, Tracy Kraft, VP of Revenue Marketing at Demandbase, will focus on how to develop your 2022 strategy and plans for optimal business outcomes. Join her crash course to learn how to:
Focus on your best opportunities;
Take a journey stage approach;
Personalize brand experiences on digital;
Lean in on sales enablement; and
Measure what matters.
Buyers today spend much more time researching a purchase before engaging with a sales person, which puts considerable responsibility for the sale on the marketing team.
Account-Based marketing (ABM) strategy helps B2B marketers target high-yield accounts and stay focused on the deals that are most likely to generate revenue.
Learn how to:
Identify and target your key accounts
Discover and map effective content
Drive engagement with target accounts
Measure and analyze the effectiveness of your marketing programs across various channels
Optimize your marketing budget to focus on the best-performing programs
Learn from real-life examples and how companies applied this strategy.
Did you know that 6 of 7 key players in a B2B buying process never visit your website? With account-based marketing you can now reach and influence your buyers across the web, by serving display ads only to your target accounts, and no one else. In this brief, educational webinar learn:
What is Account-based Marketing?
--Account-based (ABM) advertising - the basics
--Why should I run ABM programs?
--How it Works:
Prioritizing target accounts
Media buying, ad pacing, and more
Measuring ROI and reporting
Budgeting & Planning ABM programs
Account-Based Marketing has become an important part of the marketing efforts of many Fortune 500 companies as well as mid-size to small firms. This ABM slideshow takes you through what ABM is, why it is important, as well as how to do it effectively. It also provides some examples of successful ABM projects that any company in the B2B space could leverage in their business. For further information or to get consulting in this area, please contact me. See my contact information on the last slide.
To watch video presentation of this slide show go to https://youtu.be/19JKRU9fAsw
Learn how to market software as a service. This deck fundamentals of growth, how to define growth, leverage growth, and setting marketing goals. Slides from a class taught by Christopher O'Donnell of Hubspot. To learn more from the experts, visit http://intelligent.ly/learn
FlipMyFunnel - The Big 5 Metrics for Account Based MarketingEngagio
One of the greatest questions on the mind of account-based marketers is “How do I measure the results of my ABM campaigns?” This presentation shows why traditional marketing metrics aren’t sufficient for ABM, and gives step-by-step instructions for how to track and report on the metrics that will make Sales take notice.
If you are running Account Based Marketing campaigns today, then this is the presentation for you!
Digital Measurement Framework Summary by Martin WalshMartin Walsh
This is a single slide outlining a conceptual Digital Marketing Measurement Framework, in this case a B2B version.
This slide is from my broader Digital Marketing Measurement Framework PowerPoint which is available here - http://www.slideshare.net/martinwalsh/digital-marketing-measurement-framework-martin-walsh
Digital Marketing Report PowerPoint Presentation SlidesSlideTeam
This complete deck can be used to present to your team. It has PPT slides on various topics highlighting all the core areas of your business needs. This complete deck focuses on Digital Marketing Report PowerPoint Presentation Slides and has professionally designed templates with suitable visuals and appropriate content. This deck consists of total of thirty three slides. All the slides are completely customizable for your convenience. You can change the colour, text and font size of these templates. You can add or delete the content if needed. Get access to this professionally designed complete presentation by clicking the download button below. http://bit.ly/2wxWyXp
A look at the marketing strategy with the highest ROI and how it helps companies close more accounts.
Get product and customer marketing tips right to your inbox once a week. Subscribe here: www.drift.com/subscribe
On average, 51% of companies are currently using marketing automation. Companies that have an effective marketing automation strategy observe high-profit figures and enhanced efficiency amongst their employees. Marketing automation, when aligned with strategic objectives, can take your organization to the next level!
Account-based marketing (ABM), also known as key account marketing, is a strategic approach to business marketing in which an organization considers and communicates with individual prospect or customer accounts as markets of one. Account based marketing is typically employed in enterprise level sales organizations.
Demandbase + Gartner: Sales and Marketing Blueprint to Accelerated RevenueDemandbase
Sales and marketing alignment can begin with a simple conversation, but achieving results requires aligning on key elements in the revenue lifecycle. Join Jeffrey L. Cohen, Gartner Senior Principal Analyst, to see his new framework for sales and marketing alignment.
Changing the Game with Demandbase Premium AnalyticsDemandbase
B2B Marketers have unprecedented ability to measure their programs, ushering in the era of “data-driven” Marketing. But as you’re rushing towards collecting more data, driving more leads and defining new metrics, it’s time to ask yourself:
Are my website advertising investments attracting my targets?
What content are my targets engaging with?
What website changes can I make to increase conversion of my target accounts?
Are my activities actually driving revenue?
In this 25-minute webinar, followed by an “Ask-the-Expert” session, Amit Varshneya and Zineb Harvey will share key Premium Analytics insights that have helped shape the digital strategies of 100s of Demandbase Premium Analytics customers, like Ellie Mae and Iron Mountain.
Accelerating ABM Impact: The Case for a Blended ApproachITSMA
The movement of Account-Based Marketing (ABM) from marginal to mainstream has been dramatic. Pioneered in the early 2000’s by a handful of large technology and B2B services organizations, ABM has now taken center stage with B2B marketing organizations of all shapes and sizes.
As with many rapid moves into “the next new thing,” however, ABM is also subject to a great deal of confusion and disagreement. Is it best suited for acquiring new clients or expanding within existing accounts? Is it mostly for large enterprise accounts or a broader set of clients and prospects? What tools and tactics are best? Is sales collaboration truly necessary or can marketers mostly go it alone?
The reality is that different approaches to ABM have emerged over the last few years and not everyone is speaking the same language. Companies are moving ahead with different types of ABM objectives, strategies, and initiatives.
Research confirms that companies are finding success with different approaches but also leaving significant opportunities on the table. In response, some of the most successful ABM practitioners are now moving to a blended approach, managing several different types of ABM at the same time with different groups of accounts.
This eBook, jointly produced by ITSMA and Demandbase, is designed to help marketers to pull together the different strands of ABM and make the case for a blended approach. The eBook explains the three main types of ABM that companies are implementing today, why they all have their place in an integrated strategy, and how best to utilize them to provide both breadth and depth with marketing coverage of your most important clients and prospects.
Driving Results through Advertising for an ABM StrategyDemandbase
Featuring Sarah Nels
Sr. Manager, Campaign Strategy, Demandbase
Advertising is a critical element of your Account-Based Marketing strategy as a way to deliver targeted communication to specific companies. Strategic campaigns can focus on net-new prospects, competitive conquesting, customer rentention and upsell, driving deeper engagement from your key accounts and more. If you’re ready to leverage digital advertising as part of your ABM strategy, join this workshop to learn how to:
Create specific digital advertising strategies that support your Marketing Department’s needs
Leverage target account list segments to drive results across the funnel
Measure the impact of putting the right message in front of the right company at the right time
Watch This Free Webinar On-Demand: http://dg-r.co/2gBeL9d - Beyond The Hype: How To Create And Measure An ABM Strategy
Learn how to track the right metrics to achieve & prove ROI at any stage of your ABM strategy
Whether your company is already up and running with an ABM strategy or just beginning to dabble in it, you’ll find that tracking the right metrics is key to ensuring ROI. It’s critical to find out what’s working and change what’s not, so you can focus your efforts as you plan for the year ahead.
During this webinar, Demandbase and Full Circle Insights will provide key insights into refining your ABM efforts, including how to:
• Build an ABM strategy and measurement program tailored to it;
• Identify the key metrics that matter;
• Use analytics to refine targeting and personalization; and
• Evaluate performance across the entire sales and marketing funnel.
Live Demo: Unifying Your ABM Strategy with a Single PlatformDemandbase
Account-Based Marketing (ABM) is an easy philosophy to digest, but marketers are often left wondering how to translate philosophy into execution and results. Technology seems like the obvious answer, but disparate point solutions don’t address the core issues and can often make things more complicated.
In this webinar, Peter Isaacson, CMO, and Alan Fletcher, CPO, will demo Demandbase’s ABM Platform that provides the centralized foundation needed to execute ABM effectively.
In this webinar you will learn how to:
* Use the ABM Platform as a single source of truth for your ABM strategy
* Evaluate the holistic health of your sales and marketing activities
* Elevate your strategy to achieve more pipeline and close more deals
Transform Your ABM Metrics from Wobbly into World-ClassDemandbase
Your ABM metrics define your performance to date and drive your strategy going forward. So why the heck are they so tricky to nail down? In this session, we’ll provide a roadmap to your metrics nirvana by diving into real-world reports and analytics, and show you how to operationalize the next generation of ABM KPIs.
6 ABM Myths and How to Conquer Them | Engagio & AdRollEngagio
We dove through third-party webinars, online articles, and even our own data to find out which ABM strategies work—and which are total myths. The result is a webinar that helps marketers break through the bull and create campaigns that drive actual results.
Watch this webinar with Engagio’s Director of Marketing, Charlie Liang, and AdRoll’s Digital Marketing Team Lead, Jonathan Koo, to learn how to:
-Pivot to ABM with existing framework and strategies
-Serve the most cost-effective impressions to target accounts
-Choose the right KPIs to understand how your campaigns are performing
-And more!
Download Engagio's Clear and Complete Guide to Account Based Marketing at Engagio.com/guide
Learn more about Engagio at Engagio.com
Twitter.com/Engagio
Linkedin.com/Company/Engagio
Facebook.com/Engagio
Times Are a-Changin’: Agencies and the New ABM EcosystemDemandbase
We’re entering a new phase of ABM. Successful execution now involves the combined capabilities of the full marketing ecosystem. Critical in this ecosystem is the agency, though their ABM role has been murky up to now. Join this session to learn the agency’s role in successfully executing and optimizing ABM strategies and how they can work closely with ABM vendors and data partners to drive mutual client success.
The rapid rise of ABM has transformed the B2B marketing landscape, and yet most companies are still early in their ABM journey. How should companies best expand their programs? What can we learn from ABM leaders? Looking ahead to 2020, how should we invest to optimize ABM impact.
Beginning in 2017, ITSMA and the ABM Leadership Alliance have provided essential data and insight on ABM strategies, practices, and results with annual benchmark studies of early stage and more mature programs.
The ABM Leadership Alliance and ITSMA have joined forces to bring you one full day of actionable content and ABM case studies designed to help you optimize and expand your ABM programs in 2018.
Getting Started & Accelerating ABM with Drupal & AcquiaAcquia
For B2B marketers, traditional demand gen tactics are becoming less and less effective. Content strategies with undifferentiated content targeted to thousands of leads simply doesn’t work anymore. How can marketers break through the noise?
Account Based Marketing (ABM) has been a strategy favored by large enterprises for years. Through identifying and targeting key accounts, tailoring content, and executing strategies for the specific audiences’, companies that practice ABM see stronger marketing results.
A successful ABM campaign requires a targeted strategy, alignment between sales and marketing, and an integrated martech stack that can deliver personalized content to audiences.
In this webinar we will cover:
- How to get started with ABM the right way — and the tools you need to get the job done
- How integrating ABM platforms with Drupal can result in greater effectiveness with lead generation, increased retention and new market growth
- How personalized experiences with Acquia Lift and other technologies can help strengthen your ABM campaigns
Tackling both the strategic sales and marketing technology aspects of ABM, you'll walk away from this webinar with insights to improve your demand gen campaigns right away.
High Performance ABM Capabilities Benchmark ReportDemand Metric
This report will present the framework, the maturity milestones it represents, recommended actions to achieve maturity with ABM and therefore maximize its revenue impact.
Improve Sales and Marketing Collaboration with ABMMarketo
As 97% of marketers achieved higher ROI with account-based marketing than with any other marketing initiatives,* ABM is no longer a nice-to-have, but a critical component of every marketer’s toolbox. By leveraging the latest ABM technologies marketers can help grow revenue, strengthen connections between marketing and sales, and enhance interactions with customers and prospects.
Join our guest Mary Shea, Principal Analyst at Forrester Research, and Marketo’s Mike Telem, VP of Product Marketing, to discover what ABM techniques companies are leveraging to improve sales/marketing alignment—and boost revenue.
The rapid rise of ABM has transformed the B2B marketing landscape, and yet most companies are still early in their ABM journey. How should companies best expand their programs? What can we learn from ABM leaders? Looking ahead to 2020, how should we invest to optimize ABM impact.
Beginning in 2017, ITSMA and the ABM Leadership Alliance have provided essential data and insight on ABM strategies, practices, and results with annual benchmark studies of early stage and more mature programs.
Tune in to this webinar to hear all about the third annual study, and review key findings plus recommendations for 2020, including:
Top tactics and metrics for the three types of ABM – 1:1, 1:Few, and 1:Many
Critical program challenges
Tools and technologies in common usage, and what’s coming next
What more mature programs do differently than those in early development
Best practices for ABM leaders
ABM fundmental introduction slides for operator.Robin Sun
Account-Based Marketing (ABM) is a technique that is about identifying and
targeting with personalized messages, the accounts that matter the most to
your organization’s goals. It is designed to focus on, attract (clients and prospects)
engage, convert, and measure the progress of your campaigns.
Account-Based Marketing (ABM) is outperforming traditional B2B marketing on just about every level: from prospecting, through engagement, conversion, retention, cross-selling and beyond.
Now that we know ABM is here and transforming marketing, what can marketers expect in the future?
Join us for a discussion, of what works in ABM, what doesn’t, and what’s going to change everything in the coming year. Each of the members of this star-studded panel has their own way of getting it right.
In this webinar, our experts will show you:
How to practically apply key ABM principals.
What tactics you can use within your own company.
Their experiences of the good, the bad and the ugly side of ABM.
How to develop, scale and operationalise your ABM.
The latest ABM Benchmark Study from the ITSMA & ABM Leadership Alliance.
Accelerating ABM Impact: The Case for a Blended ABM ApproachDemandbase
In the past few years, Account-Based Marketing (ABM) has grown as a category and really transformed the B2B marketing landscape. But its quick ascent to B2B stardom has left quite a few marketers confused about how best to incorporate it into their organisations.
While there’s no universal, one-size-fits-all answer, there are some guidelines B2B marketers can follow as they build out their strategies.
In this webinar Demandbase and ITSMA discuss:
The three types of ABM
How to decide which strategies are right for your organisation
Allocating budget and resources
Types of tactics and technology that can help you succeed
Similar to ITSMA and ABM Leadership Alliance Leadership Survey: Driving Growth with Three Types of ABM (20)
Seizing the Executive Engagement Opportunity: How Executives Engage Study (Pa...ITSMA
Seizing the Executive Engagement Opportunity explores the ongoing impact of the COVID-19 pandemic on B2B executives’ buying behavior for high-consideration, technology-based solutions and consulting services.
Based on a survey in September 2020 with more than 500 senior business and IT executives, this report digs into executives’ business and solution priorities, engagement preferences for various types of content, channels, and information sources, and perceptions of how providers are engaging now and will need to engage in the future.
This report is a follow-on to an earlier ITSMA report published in May 2020: How Executives Engage: Understanding Changing Buyer Behavior in Response to the COVID-19 Pandemic, Part 1.
Together, the two-part study provides critical data and insight for B2B marketers who are focused on building and strengthening relationships and sales at the executive level in the wake of the dramatic disruptions of COVID-19. By September 2020, senior-level B2B buyers had moved well beyond the early reactions to the COVID-19 pandemic and were focusing on new strategies and priorities for growth and innovation even amid an extremely uncertain future.
Seizing the Executive Engagement Opportunity: Responding to Changing Buyer Priorities Amid the COVID-19 Pandemic provides essential data and insight on the priorities, preferences, and perceptions of executive-level B2B buyers as they explore and invest in new technology-based solutions and services.
The report highlights the changing business and technology priorities for business and IT executives nine months into the pandemic, and the preferences that executives now have for content and engagement with solution providers interested in responding to their changing needs.
Specific highlights from the second wave of this year’s study include:
- Changes in IT spending since the pandemic began
- The state of business transformation and top business and technology investment priorities
- Preference for different types of information sources and time spent researching solutions
- The value of thought leadership
- Preferences for different types of online engagement
- Top requirements for earning trust
In this context, the report identifies four essential guidelines for B2B marketers to follow as they adapt and develop their executive engagement programs.
The study includes new survey and comparative survey data from 503 executives from nine regions/countries (ANZ, Benelux, Canada, France, Germany, Nordics, UK, and US) across seven major industry sectors. Most respondents are from $1 billion+ companies. In addition to aggregate data, the full report includes Comparisons: Wave 1 (May 2020) and Wave 2 (September 2020)—North America and Europe Only data and crosstabs by region.
The study was co-sponsored by SAP and Adobe.
Stregthening Executive Engagement: Four Keys to Building TrustITSMA
B2B marketers have long aspired to build “trusted advisor” status with customers and prospects. The hard reality is that our customers have little time or inclination to allow more than a few service or solution providers to achieve that esteemed status.
Amid today’s ongoing market disruption, though, customers are looking for new sources of advice and guidance on the transformation issues that dominate the business landscape.
Strengthening Executive Engagement: Four Keys to Building Trust highlights four principles that B2B marketers can use to guide their efforts to broaden and deepen trusted relationships with senior-level buyers and influencers.
The study, based on international survey data from more than 400 senior business and IT executives, explores the types of content, events, and other activities that executives value most in their own search for useful guidance and support.
Specific highlights from this year’s study include:
- The types of personalization required to connect
- The continued importance of balancing online and offline engagement
- Different ways to engage with millennial decision makers
- The challenge of orchestrating engagement across multiple channels
- The value of “engaging the innovators”
Study Methodology
In Summer 2019, ITSMA conducted a web survey of 406 business and IT executives from companies that purchase technology or consulting solutions for individual contracts over $500,000. These respondents represented larger enterprises, with 70% having $1 billion USD or more in annual revenue from seven different countries/regions: United States, Canada, United Kingdom, France, Germany, Nordics, and Benelux.
Respondents were interviewed in the following vertical markets:
- Financial Services
- Manufacturing
- Healthcare and Life Sciences
- Communications
- Energy/Utilities/Oil/Mining/Gas
- Technology
- Government/Non-Profit/Public Sector
- Other
B2B Marketing Personalization Survey: Valuable Lessons from Industry LeadersITSMA
Two years ago, based on our buyer behavior research, ITSMA introduced the new 4Ps of marketing: personalized, proactive, people influenced, and proven. Today, the 4Ps are more relevant than ever, especially personalization. Buyer expectations continue to rise and technology is constantly evolving. Therefore, everything that marketing does must continue down the personalization path. Marketers need to harness technology to gain greater insight into buyers’ wants and needs and deliver personalized content, however they must not lose sight of the need to make marketing both personalized and personal.
ITSMA’s B2B Marketing Personalization Study, conducted with 69 B2B marketers in March 2019, shows that 36% of respondents believe that personalization is extremely important to their organization’s marketing strategy and plans, and that within two years this figure will more than double. Personalization delivers business results and impacts the 3R’s of marketing – revenue, reputation, and relationships. We asked marketers what impact personalization has on their organization, and for all of these key business metrics, half or more reported that personalization outperforms. In particular, personalization has the strongest impact on client engagement and client relationships.
The report also reveals what the personalization leaders are doing differently from the laggards, and we’ve identified seven key lessons:
Prioritize data and insight to personalize beyond demographics
Augment internal data sources with third party data
Design content for personalization
Personalize throughout the entire relationship cycle
Elevate sales as an important channel for personalization
Encourage data-driven experimentation
Invest in people, not just tools
Personalization is one of the hottest trends in B2B marketing for a very simple reason: It works. Read the executive summary and report to learn more about the findings.
Methodology
Survey invitations were emailed during March 2019 to ITSMA member companies and Marketing Strategist subscribers
69 people completed the survey–Primarily marketers at B2B technology and business services companies completed the survey
55 unique companies represented
Participating Companies
The full report is available at no additional fee to ITSMA member companies that participated in the study. Non-member companies that participated in the study are eligible to receive an executive summary.
ITSMA Survey Transforming Marketing for the Digital Future: Six Areas of Chan...ITSMA
B2B marketing leaders are moving aggressively to transform their organizations for the digital future.
This ITSMA report, based on interviews with 39 senior marketing leaders from 36 large technology, telecom, and business services firms, documents the current state of marketing transformation and the six key areas of organizational change.
Most important, the report highlights the fact that most companies do not currently have a documented strategy, plan, or framework for transformation, despite the sense of urgency among the survey participants.
Based on the research, ITSMA identified six critical areas of change:
Role of marketing
Thought leadership and content
Sales relationship
Technology infrastructure
Data, analytics, and insight
Organization and culture
Further, the report introduces ITSMA’s Marketing Transformation Maturity Model that marketing leaders can use to guide their strategy, as well as five key challenges to overcome along the way. It also includes examples from five companies leading the way with marketing transformation: Juniper Networks, IBM, Pivotal, Optum, and Cognizant.
Methodology
39 qualitative phone interviews with marketing leaders representing 36 companies
Interviews 30 minutes in length
Conducted during April and May 2017
Geos represented: US, Canada, Europe, Asia/Pac
ITSMA Infographic Six Steps to Engaging the C-SuiteITSMA
The rise of the connected economy and new business strategies has made executive engagement and executive-level selling more important than ever.
ITSMA’s new infographic, based on survey data with 50 senior marketers from leading B2B technology and business services firms, highlights the six ways in which leaders in executive engagement stand apart from their peers, including:
Strategy and planning
Executive insight
Content for conversation
Training and support
Collaborative innovation
Measurement and review
ITSMA Infographic - Marketing Priorities for Executive EngagementITSMA
The rise of the connected economy and new business strategies has made executive engagement and executive-level selling more important than ever.
ITSMA's new infographic, based on survey data with 50 senior marketers from leading B2B technology and business services firms, documents the increasing importance of executive engagement, the focus on reaching new types of executives and accounts, and the wide range of initiatives that marketers are investing in to reach those executives.
The infographic also illustrates the top objectives for executive engagement, investment priorities, and programmatic emphases to ensure success.
B2B marketers at top performing companies prioritize customer and market insight, analytics, and measurement. According to ITSMA’s 2016 Budget and Trends Study, customer insight topped the marketing priority list for the year at high growth companies while other marketers ranked it only 20th in importance.
Capitalizing on the opportunities for data-driven, personalized, and insight-led marketing, however, typically requires investment in new approaches, tools, and even organizational changes. While some marketing organizations have forged ahead and are reaping the benefits, most are just getting started.
This survey report provides a deep dive into the current state of insight-led marketing at 133 leading B2B technology and business services companies. The report includes data on such questions as:
-Overall progress in using data and insight to drive marketing decision making and activities
-Leadership, strategy, and organization for insight-led marketing
-Top objectives and challenges for insight-led marketing
The report highlights the differences between leaders and others in insight-led marketing, and includes case studies on how three top firms are benefiting from insight-led marketing: Optum, Symantec, and Thomson Reuters.
The report is available for no additional fee to current ITSMA members that responded to this survey and for sale at member and non-member prices to all others.
Study Methodology
Web-based Survey
-Survey invitations were emailed during August 2016 to ITSMA member and select non-member companies
-133 marketers at B2B technology and business services companies completed the survey
17 Qualitative Interviews
-Adobe
-Booz Allen Hamilton
-CDW
-Ciena
-Cisco
-CSC
-Deloitte
-EMC
-Genpact
-Invetech
-Mindtree
-Optum
-PwC
-SAP
-SITA
-Symantec
-Thomson Reuters
http://www.itsma.com/research/insight-led-marketing-survey/
ITSMA B2B Services Marketing Budget and Trends 2014 InfographicITSMA
ITSMA’s annual Services Marketing Budget Allocations and Trends survey provides data on services marketing budgets, budget allocations, and marketing priorities from a range of companies across the technology and consulting industries
The year’s biggest event for B2B services marketers is the ITSMA annual conference, which last year’s featured dozens of speakers, workshops, and smaller events and one-to-one consultations. Presenting were experts and pratitioners from ITSMA, Cisco, CSC, EMC, Dell, IBM, Avaya, Thomson Reuters, McKinsey, Harvard, KPMG, Deloitte, and Oracle.
The breadth of topics covered by speakers demonstrates that marketing’s responsibilities keep expanding. The number of new tools and technologies is also growing fast, which heightens the importance for marketers of planning well, measuring results, and staying connected to internal and external stakeholders. And for all the focus on marketing technology, data analytics, and digital engagement, the biggest takeaway from the conference may be that old-fashioned person-to-person interaction—with customers, internal stakeholders, and marketing peers—is essential for both professional improvement and personal well-being.
ITSMA Online Survey: Account Based Marketing and ROI: Building the Case for ...ITSMA
ABM is a structured approach to developing and implementing highly customized marketing campaign to markets of one. Investment in ABM in 2013 was at an all-time high and predicted to grow even more in 2014.
Nearly all B2B solution providers that measure Account Based Marketing (ABM) ROI find that ABM delivers higher ROI than other marketing initiatives. So why then is the number one ABM challenge getting adequate budget to support ABM programs and resources? Why isn’t investing in ABM an easy decision? Even more importantly, what can you do to ensure that your ABM program builds momentum and continues to deliver outstanding results?
This survey report provides detailed data on the most current status of:
ABM adoption stages
Primary ABM objectives and achievements
Key benefits of ABM for sales and customers
Size and growth of the ABM budget
Measuring ABM results
ABM best practices
In addition, you will get ITSMA’s recommendations on how to document and communicate positive ABM outcomes that will help sustain an ABM program and build momentum.
Methodology
Web-Based Survey
Survey invitations were emailed during October 2013 to ITSMA member and select non-member companies
88 primarily marketers at B2B technology and business services companies completed the survey
ITSMA Analyzed the Data Three Ways
Stage of ABM Adoption
Standardizing & Scaling ABM
Planning, Piloting, & Building ABM
Size of Company (annual revenue)
Less than $500M
$500M–$9.9B
$10B or More
Company Type
Sells products & services
Primarily services
ITSMA Recognizes Best in Class Marketing Programs with its 2012 Marketing Excellence Awards
BT, Capgemini, Cisco, Dell, Deloitte, DocuSign, IBM, Infosys, Microsoft, Optum, and Tata Consultancy Services are recognized as B2B Marketing Leaders across six categories.
An international jury of marketing executives and experts selected the winners based on excellence in situation analysis, innovation, program execution, and business results. The awards honor excellence at two levels: diamond and gold.
ITSMA Marketing Strategist Top 10 B2B Marketing StoriesITSMA
In 2010, ITSMA posted nearly 70 pieces of research, articles, and commentaries on our website. Based on clickthroughs and downloads, these ideas were the most popular.
ITSMA's 2010 Marketing Leadership Forum - HighlightsITSMA
Highlights from ITSMA's 2010 Marketing Leadership Forum. With topics such as Technology Marketing, Social Media, Thought Leadership, Client Relationship Programs, etc.
ITSMA Services Marketing Budgets And Benchmarks 2008ITSMA
Services Marketing Budgets and Benchmarks: 2008 Budget Allocations and Trends delivers a detailed look at the state of the services marketing profession as it exists in early 2008. It provides data on services marketing budgets, budget allocations, and marketing priorities from a range of companies across the technology and consulting industries.
How Customers Choose Solutions Providers 2009ITSMA
ITSMA, in partnership with Pierre Audoin Consultants (PAC), conducted the 2009 version of its acclaimed How Customers Choose research across three continents.
Even in a down budget year, marketers are spending more on Web 2.0. But most are just entering the game. Download this executive summary for best practices and insights including:
* Determining your participation strategy is crucial
* Web 2.0 must be integrated with “traditional” marketing channels
* Web 2.0 is not winning new business but it is having an impact
A.I. (artificial intelligence) platforms are popping up all the time, and many of them can and should be used to help grow your brand, increase your sales and decrease your marketing costs.In this presentation:We will review some of the best AI platforms that are available for you to use.We will interact with some of the platforms in real-time, so attendees can see how they work.We will also look at some current brands that are using AI to help them create marketing messages, saving them time and money in the process. Lastly, we will discuss the pros and cons of using AI in marketing & branding and have a lively conversation that includes comments from the audience.
Key Takeaways:
Attendees will learn about LLM platforms, like ChatGPT, and how they work, with preset examples and real time interactions with the platform. Attendees will learn about other AI platforms that are creating graphic design elements at the push of a button...pre-set examples and real-time interactions.Attendees will discuss the pros & cons of AI in marketing + branding and share their perspectives with one another. Attendees will learn about the cost savings and the time savings associated with using AI, should they choose to.
Unleash the power of UK SEO with Brand Highlighters! Our guide delves into the unique search landscape of Britain, equipping you with targeted strategies to dominate UK search engine results. Discover local SEO tactics, keyword magic for UK audiences, and mobile optimization secrets. Get your website seen by the right people and propel your brand to the top of UK searches.
To learn more: https://brandhighlighters.co.uk/blog/top-seo-agencies-uk/
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysSearch Engine Journal
Digital platforms are constantly multiplying, and with that, user engagement is becoming more intricate and fragmented.
So how do you effectively navigate distributing and tailoring your content across these various touchpoints?
Watch this webinar as we dive into the evolving landscape of content strategy tailored for today's fragmented user journeys. Understanding how to deliver your content to your users is more crucial than ever, and we’ll provide actionable tips for navigating these intricate challenges.
You’ll learn:
- How today’s users engage with content across various channels and devices.
- The latest methodologies for identifying and addressing content gaps to keep your content strategy proactive and relevant.
- What digital shelf space is and how your content strategy needs to pivot.
With Wayne Cichanski, we’ll explore innovative strategies to map out and meet the diverse needs of your audience, ensuring every piece of content resonates and connects, regardless of where or how it is consumed.
10 Video Ideas Any Business Can Make RIGHT NOW!
You'll never draw a blank again on what kind of video to make for your business. Go beyond the basic categories and truly reimagine a brand new advanced way to brainstorm video content creation. During this masterclass you'll be challenged to think creatively and outside of the box and view your videos through lenses you may have never thought of previously. It's guaranteed that you'll leave with more than 10 video ideas, but I like to under-promise and over-deliver. Don't miss this session.
Key Takeaways:
How to use the Video Matrix
How to use additional "Lenses"
Where to source original video ideas
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
Search Engine Marketing - Competitor and Keyword researchETMARK ACADEMY
Over 2 Trillion searches are made per day in Google search, which means there are more than 2 Trillion visits happening across the websites of the world wide web.
People search various questions, phrases or words. But some words and phrases are searched
more often than others.
For example, the words, ‘running shoes’ are searched more often than ‘best road running
shoes for men’
These words or phrases which people use to search on Google are called Keywords.
Some keywords are searched more often than others. Number of times a keyword is searched
for in a month is called keyword volume.
Some keywords have more relevant results than others. For the phrase “running shoes” we
get more than 80M relevant results, whereas for “best road running shoes for men” we get
only 8.
The former keyword ‘running shoes’ has way more competition from popular websites to
new and small blogs, whereas the latter keyword doesn’t have that much competition. This
search competition for a keyword is called search difficulty of a keyword or keyword
difficulty.
In other words, if the keyword difficulty is ‘low’ or ‘easy’, there won’t be any competition
and if you target such keywords on your site, you can easily rank on the front page of Google.
Some keywords are searched for, just to know or to learn some information about something,
that’s their search intention. For example, “What shoe size should I choose?” or “How to pick
the right shoe size?”
These keywords which are searched just to know about stuff are called informational
keywords. Typically people who are searching this type of keywords are top of a Conversion
funnel.
Conversion funnel is the journey that search visitors go through on their way to an email
subscription or a premium subscription to the services you offer or a purchase of products
you sell or recommend using your referral link.
For some buyers, research is the most important part when they have to buy a product.
Depending on that, their journey either widens or narrows down. These types of buyers are
Researchers and they spend more time with informational keywords.
Conversion is the action you want from your search visitors. Number of conversions that you
get for every 100 search visitors is called Conversion rate.
People who are at different stages of a conversion funnel use different types of keywords.
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
ITSMA and ABM Leadership Alliance Leadership Survey: Driving Growth with Three Types of ABM
1. +
Driving Growth with
Three Types of ABM
HowCompaniesAreLeveragingABMforMaximumBusiness Impact
Julie SchwartzSeniorVice President,Research andThoughtLeadership,ITSMA
Research Report | August 2017
Key Findings from 2017 ABM Benchmark Study