Southeast Technical Solutions LLC has partnered with ITSA Logistics to expand their reverse logistics services in Latin America. ITSA currently operates successful forward logistics networks and is now growing their Reverse Logistics Division to help companies support customers in each Latin American country. The new partnership will provide a turnkey solution for companies to address product returns through ITSA's established legal and logistics expertise in the region. Depending on needs, ITSA can develop customized reverse logistics models, manage regional inventory visibility and replacement parts distribution, and handle all aspects of the returns process from pickup to repair.

1. Southeast Technical Solutions LLC
Reverse Logistics Solutions for LATAM
ITSANET Presence in LATAM Region
Southeast Technical Solutions LLC is excited to
announce it’s newest partnership with ITSA Logistics.
For years ITSA Logistica Inteligente, has successfully operated it’s forward
MEXICO
VENEZUELA
logistics network helping OEM’s from around the world get their products to
COLOMBIA
and from the South American market. Now, ITSA has announced that it is
ECUADOR
expanding its Reverse Logistics Division to help OEM’s support their cus-
PERU
tomers in each country and protect their brand. This professionally managed
PARAGUAY network provides a “plug and play” solution for OEM’s that are currently not
CHILE
adequately addressing their LATAM customer’s problems or that they want
URUGUAY
to re-assess their existing model. As the Importer of Record, ITSA has utilize
ARGENTINA
it’s experience to legally minimize the impact of duties and taxes, while
streamlining the complex product returns process.
Depending on your particular needs, ITSA will:
 Develop a reverse logistics model to match individual countries legal requirements.
 Develop and operate a web-based RMA tool providing full regional inventory visibility.
 Manage centralized inventory in the most efficient loca-
tion to meet replacement lead-time.
 Simplicity: One U.S. invoice per month for all service.
 Coordinate pick-up of defective products.
 Provide a call center or interface with yours.
 Provide in-country repair or refurb when feasible and
economical.
 Provide unit advance exchange service.
 When permitted by law, arrange temporary export and re-import of repaired units.
Southeast Technical Solutions LLC
2704 NE 15th St. Let us develop a reverse logistics solution that
Ft. Lauderdale, FL 33304
reduces your service costs and helps raise
E-Mail:
casandel@southeasttechnicalsolutions.com your brand awareness.
Office: 954-306-8159
Mobile: 954-812-0355
www.southeasttechnicalsolutions.com