Test Tech 2011 Overview

Test Technology, Inc.

4 East Stow Road Marlton, New Jersey 08053, USA
Phone: 856-596-0900 www.testtech.com

Who We Are

TestTech provides repair and logistics solutions for companies
seeking to receive the best service and highest value from their
supply chain
Unique solutions for each client’s needs
Proven 25+ year track record
Easy to work with
Enable partners to focus on their core competencies
Increase in productivity
Decrease costs
More productive supply chain
Highest possible value
4 East Stow Road Marlton, New Jersey 08053, USA Phone: 856-596-0900 www.testtech.com

What We Do

 Depot Repair
 Product Refurbishment
 Triage & Screening
 End of Life Product Management
 Logistics Services
 Fulfillment and Kitting


Depot Repair

Flexible Repair Solutions:
Latest to Legacy Products
High Volume to High Mix
Lean Methodology

 In-House Test Development Team
 Rapid response engineering team
 Component Level Repair – SMT, BGA, RF
 Refurbishment to Like New
 RoHS 6 of 6 Compliant


High Tech Focus

Telecom - Analog, Digital, Wireless, IP
GPS - Cell phone locating for 911
Navigational Devices
Networks - Routers, Modems
Peripherals - Monitors, Printers
Power Supplies - UPS, etc…
Gaming – Touch Screen Video, Slot Machine
Interface cards, Game Systems
Computing – Servers, Thin Clients, Laptops
Consumer Electronics


Logistics Services

 Forward Logistics & Fulfillment
 Reverse Logistics
 Repair/Return Service
 Inventory Management
 Advance Replacement, Like-for-Like
and Same Unit Repair Services
 Cross Docking
 Reclamation/Recycling/Scrapping
 Expedite Services
 Out of Warranty Support

Reverse Logistics Programs

High
Vendor Managed
Inventory
OPERATIONAL
SAVINGS

Defective
Management

Repair &
Return

Low INVENTORY SAVINGS High

Single Touch Reverse Logistics


Information Systems

ERP System – Microsoft Dynamics-NAV
E-Commerce Enabled – EDI, XML
Fully integrated Warehouse Management System

PRISM – Technical Data Collection
Unlimited Insight into Your Products’ History
Collected Real Time in Repair Cells
SQL Database
Customized Templates by Customer/Product Grouping:
Serial Number
Looper – MROC
Warranty
Symptom
DOA Data
Test data
Components replaced
Invaluable Feedback to Your Engineering & Quality Groups

Communications & Visibility

Reporting – SQL Reporting Services
Customized Reports –Trending, Drill Down
Subscription Service
Excel, HTML, PDF, XML formats
Charts- Pareto, Bar, Pie, etc.
Lookups
SSL VPN

Data Exchange
Native Microsoft-Nav
XML, Excel, Text
Vantage Point EDI for NAV
XML, EDI


Our Customers

The trademarks above are registered trademarks ofNew Jersey 08053, USA
4 East Stow Road Marlton, the respective companies. All rights reserved.

Our Strategic Location

Located 15 miles outside Philadelphia
Densely Populated
Heavy Installed base of Electronic Equipment
Freight Optimization
Marlton, NJ 80,000 sq ft

Technical Talent readily available

TestTech

Lumberton, NJ 40,000 sq ft

US Population Density

RightShoring

When Comparing Repair and Support Alternatives:
Look at Total Cost of Support
Landed Costs
Cost of Quality
Yields, DOAs, Loopers
Customer Sat
 Product Complexity
Flexibility to Changes in Customer Demand

Potential Advantages of RightShoring:
Improved TAT
Lower Inventories
Lower Freight Costs
Faster Reaction to Changes in Demand
Lower Carbon Footprint
Closer Proximity to Engineering/Product Support
4 East Stow Road
Faster Recovery Times
Marlton, New Jersey 08053, USA

Our Commitment to Quality

ISO 9001:2008 Registered Facility

Registered and in Compliance since 1994

Quality System:


Lean Continuous Improvement

Value
Look Through the Eyes of the Customer
Eliminate Non Value Adding Activity
Manage by Value Stream
SUPPLIERS TESTTECH CUSTOMER END USER
TOTAL VALUE STREAM

Flow- Continuously transform value without stopping
Pull - Produce what Customer wants when they want it
Perfection
Deliver Exact, Customized Customer Value
Continuous Improvement
Empowered Workforce

What’s In It For You?

Typical Benefits Received by TestTech customers
include:


It’s All About the Value!

We’ll Partner with You to:

Reduce Your Returns
DOAs
Loopers
NTFs

Extend Your Product Life Cycle

Improve Your Customers’ Experience

Protect Your Brand!


Test Tech 2011 Overview

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