SlideShare a Scribd company logo
Mantic Point
White Label
Itinerary
Management
•   Mobile apps
•   email
•   online itineraries
•   social
•   duty of care traveller support
White Label Itinerary Management – Consistent User Experience & Management

Mobile                                 email
     •    Itinerary monitoring         •       Agency Template driven.
     •    Flight status alerts         •       Cascading corporate brands
     •    Travel tools                 •       Ancillary product sales
     •    Ancillary product sales      •       GDS data
                                       •       3rd party booking system support
     •    Cascading corporate brands


Online                                 Duty of Care
                                        •      Agency filters and rules
 •       Agency Template driven.
 •       Cascading corporate brands     •      Select communities
 •       Agency navigation              •      Review impacted
 •       GDS data                              itineraries
 •       3rd party booking system       •      Manage Communication
         support                        •      Full reporting package
Client experience
                     Available on Apple, Android, BB, Mobile Web

                    Itinerary Viewer          Single Registration

                        Integrated with            Airport Guide
                        your GDS               Offline Mode
                     Flight Check-in                    Traffic Alerts
                     Weather Forecast          Destination Guide
                        Add a trip/                 Event Guide
                        itinerary item
                                                      Flight Status
                Itinerary Updates         Currency Converter
Client experience

               Trip listing
                                Client branding
               by specific
               corporate or     Summary page
               generic agency   assets change
               branding         based on trip
               Synced to        stage
               GDS, mid,
                                Client content
               back office
                                area within app
Client experience


               Itinerary listing   Client content
                                   area within app
                                   Client branding/
                                   imagery
               Synced to
               GDS
Client experience


               Traveller offered
               online check in     5 day weather
               when available      forecast
               (based on carrier
               rules)
Client experience


               Search, book
               and pay in app    Destination and
               (holidayextras)   event guides
                                 for time at
               Other providers   location
               possible
Client experience


               Select event to
               be added to       Event auto
               itinerary         added to
                                 itinerary
               Map location of
               event

               Other content
               providers
               possible
Duty of Care Communication
Options screen
Community Communication

                      Proactive travel
                      communication module
                      to keep travellers
                      informed and reduce
                      inbound calls

                      Identify individual
                      travellers who may be
                      at risk and respond to
                      them before they
                      know its an issue
Community filter
Community filter
Message summary
Traveller communication
                                        Agency customers affected by delays/cancellations




                                                                      Information and
                                                                      communication
                                                                      options;

                                                                      Detailed status update
                                                                      Contact options
                                                                      (email/SMS/push)
                                                                      Audit update



    Delay impact severity
    controlled by agent, delay, cancelation, alternate flights
Affected traveller detail
Client Branding and Content Management
Client Branding and Content Management
Client Branding and Content Management

More Related Content

Similar to Itinerary management

How software solutions are changing the travel & tourism business
How software solutions are changing the travel & tourism businessHow software solutions are changing the travel & tourism business
How software solutions are changing the travel & tourism business
Inexture Solutions
 
What makes a good travel reservation software.pptx
What makes a good travel reservation software.pptxWhat makes a good travel reservation software.pptx
What makes a good travel reservation software.pptx
Sonata Software
 
Travel 2020 the distribution dilemma according to ibm
Travel 2020   the distribution dilemma according to ibmTravel 2020   the distribution dilemma according to ibm
Travel 2020 the distribution dilemma according to ibm
Marinet Ltd
 
J.D. Stanley - PTA and Informed Mobility
J.D. Stanley - PTA and Informed MobilityJ.D. Stanley - PTA and Informed Mobility
J.D. Stanley - PTA and Informed MobilityShane Mitchell
 
Concur travel expense management
Concur travel expense managementConcur travel expense management
Concur travel expense managementTammilazarus
 
Managing Travel Real Time 5 22 12
Managing Travel Real Time 5 22 12Managing Travel Real Time 5 22 12
Managing Travel Real Time 5 22 12JohannaSchwark
 
Managing Travel Real Time 5 22 12
Managing Travel Real Time 5 22 12Managing Travel Real Time 5 22 12
Managing Travel Real Time 5 22 12JohannaSchwark
 
Levima -Sales precis
Levima -Sales precisLevima -Sales precis
Levima -Sales precis
Tom Denman
 
Engage 2013 - Mobile Measurement Workshop
Engage 2013 - Mobile Measurement WorkshopEngage 2013 - Mobile Measurement Workshop
Engage 2013 - Mobile Measurement WorkshopWebtrends
 
Airline Customer Value
Airline Customer Value Airline Customer Value
Airline Customer Value
InterGlobe Technologies
 
QuadLabs Technologies Pvt. Ltd.
QuadLabs Technologies Pvt. Ltd.QuadLabs Technologies Pvt. Ltd.
QuadLabs Technologies Pvt. Ltd.
Quadlabs Technologies Private Limited
 
Flyer concur travel expense
Flyer concur travel expenseFlyer concur travel expense
Flyer concur travel expenseElliot Lazarus
 
Bon Voyage Whitepaper_210w x 297h mm_Ref
Bon Voyage Whitepaper_210w x 297h mm_RefBon Voyage Whitepaper_210w x 297h mm_Ref
Bon Voyage Whitepaper_210w x 297h mm_RefRitwik Batabyal
 
bluepath solution for Hospitality
bluepath solution for Hospitalitybluepath solution for Hospitality
bluepath solution for Hospitality
bluepath
 
Imperatives & Implementation of New Distribution Capability for Superior Cust...
Imperatives & Implementation of New Distribution Capability for Superior Cust...Imperatives & Implementation of New Distribution Capability for Superior Cust...
Imperatives & Implementation of New Distribution Capability for Superior Cust...
NIIT Technologies
 
Brochure Concur Premier Travel And Expense
Brochure Concur Premier Travel And ExpenseBrochure Concur Premier Travel And Expense
Brochure Concur Premier Travel And Expensekathleenmurph
 
Strategies for Airline Business
Strategies for Airline BusinessStrategies for Airline Business
Strategies for Airline BusinessKiran Babu Alapati
 
SXSW Interactive 2012-Limos.com
SXSW Interactive 2012-Limos.comSXSW Interactive 2012-Limos.com
SXSW Interactive 2012-Limos.comshiftluisa
 
travel-agency-software.pdf
travel-agency-software.pdftravel-agency-software.pdf
travel-agency-software.pdf
Syed Faisal Ali Zaidi
 

Similar to Itinerary management (20)

How software solutions are changing the travel & tourism business
How software solutions are changing the travel & tourism businessHow software solutions are changing the travel & tourism business
How software solutions are changing the travel & tourism business
 
What makes a good travel reservation software.pptx
What makes a good travel reservation software.pptxWhat makes a good travel reservation software.pptx
What makes a good travel reservation software.pptx
 
Travel 2020 the distribution dilemma according to ibm
Travel 2020   the distribution dilemma according to ibmTravel 2020   the distribution dilemma according to ibm
Travel 2020 the distribution dilemma according to ibm
 
J.D. Stanley - PTA and Informed Mobility
J.D. Stanley - PTA and Informed MobilityJ.D. Stanley - PTA and Informed Mobility
J.D. Stanley - PTA and Informed Mobility
 
Concur travel expense management
Concur travel expense managementConcur travel expense management
Concur travel expense management
 
Managing Travel Real Time 5 22 12
Managing Travel Real Time 5 22 12Managing Travel Real Time 5 22 12
Managing Travel Real Time 5 22 12
 
Managing Travel Real Time 5 22 12
Managing Travel Real Time 5 22 12Managing Travel Real Time 5 22 12
Managing Travel Real Time 5 22 12
 
Levima -Sales precis
Levima -Sales precisLevima -Sales precis
Levima -Sales precis
 
Engage 2013 - Mobile Measurement Workshop
Engage 2013 - Mobile Measurement WorkshopEngage 2013 - Mobile Measurement Workshop
Engage 2013 - Mobile Measurement Workshop
 
Airline Customer Value
Airline Customer Value Airline Customer Value
Airline Customer Value
 
QuadLabs Technologies Pvt. Ltd.
QuadLabs Technologies Pvt. Ltd.QuadLabs Technologies Pvt. Ltd.
QuadLabs Technologies Pvt. Ltd.
 
Flyer concur travel expense
Flyer concur travel expenseFlyer concur travel expense
Flyer concur travel expense
 
Bon Voyage Whitepaper_210w x 297h mm_Ref
Bon Voyage Whitepaper_210w x 297h mm_RefBon Voyage Whitepaper_210w x 297h mm_Ref
Bon Voyage Whitepaper_210w x 297h mm_Ref
 
Travel Cloud Suite 2016
Travel Cloud Suite 2016Travel Cloud Suite 2016
Travel Cloud Suite 2016
 
bluepath solution for Hospitality
bluepath solution for Hospitalitybluepath solution for Hospitality
bluepath solution for Hospitality
 
Imperatives & Implementation of New Distribution Capability for Superior Cust...
Imperatives & Implementation of New Distribution Capability for Superior Cust...Imperatives & Implementation of New Distribution Capability for Superior Cust...
Imperatives & Implementation of New Distribution Capability for Superior Cust...
 
Brochure Concur Premier Travel And Expense
Brochure Concur Premier Travel And ExpenseBrochure Concur Premier Travel And Expense
Brochure Concur Premier Travel And Expense
 
Strategies for Airline Business
Strategies for Airline BusinessStrategies for Airline Business
Strategies for Airline Business
 
SXSW Interactive 2012-Limos.com
SXSW Interactive 2012-Limos.comSXSW Interactive 2012-Limos.com
SXSW Interactive 2012-Limos.com
 
travel-agency-software.pdf
travel-agency-software.pdftravel-agency-software.pdf
travel-agency-software.pdf
 

More from Mike Atherton

25 essential cultural differences for the business traveller
25 essential cultural differences for the business traveller25 essential cultural differences for the business traveller
25 essential cultural differences for the business traveller
Mike Atherton
 
iJET and Mantic Point join forces to serve the TMC market
iJET and Mantic Point join forces to serve the TMC marketiJET and Mantic Point join forces to serve the TMC market
iJET and Mantic Point join forces to serve the TMC market
Mike Atherton
 
Airports, are you wasting money building your own mobile app
Airports, are you wasting money building your own mobile appAirports, are you wasting money building your own mobile app
Airports, are you wasting money building your own mobile app
Mike Atherton
 
Airline duty of care
Airline duty of careAirline duty of care
Airline duty of care
Mike Atherton
 
View trip social media
View trip social mediaView trip social media
View trip social media
Mike Atherton
 
Mantic point pte 2011 03 v1.1
Mantic point pte 2011 03 v1.1Mantic point pte 2011 03 v1.1
Mantic point pte 2011 03 v1.1
Mike Atherton
 

More from Mike Atherton (6)

25 essential cultural differences for the business traveller
25 essential cultural differences for the business traveller25 essential cultural differences for the business traveller
25 essential cultural differences for the business traveller
 
iJET and Mantic Point join forces to serve the TMC market
iJET and Mantic Point join forces to serve the TMC marketiJET and Mantic Point join forces to serve the TMC market
iJET and Mantic Point join forces to serve the TMC market
 
Airports, are you wasting money building your own mobile app
Airports, are you wasting money building your own mobile appAirports, are you wasting money building your own mobile app
Airports, are you wasting money building your own mobile app
 
Airline duty of care
Airline duty of careAirline duty of care
Airline duty of care
 
View trip social media
View trip social mediaView trip social media
View trip social media
 
Mantic point pte 2011 03 v1.1
Mantic point pte 2011 03 v1.1Mantic point pte 2011 03 v1.1
Mantic point pte 2011 03 v1.1
 

Recently uploaded

MC INTERNATIONALS | TRAVEL COMPANY IN JHANG
MC INTERNATIONALS | TRAVEL COMPANY IN JHANGMC INTERNATIONALS | TRAVEL COMPANY IN JHANG
MC INTERNATIONALS | TRAVEL COMPANY IN JHANG
AshBhatt4
 
4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYA
4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYA4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYA
4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYA
Bush Troop Safari
 
How To Change Name On Volaris Ticket.pdf
How To Change Name On Volaris Ticket.pdfHow To Change Name On Volaris Ticket.pdf
How To Change Name On Volaris Ticket.pdf
namechange763
 
Winter Festivities in Italy
Winter Festivities in ItalyWinter Festivities in Italy
Winter Festivities in Italy
Time for Sicily
 
Jose RIZAL History and his travel Paris to berlin
Jose RIZAL History and his travel Paris to berlinJose RIZAL History and his travel Paris to berlin
Jose RIZAL History and his travel Paris to berlin
MaryGraceArdalesLope
 
Understanding the Running Costs of Electric Scooters.pptx
Understanding the Running Costs of Electric Scooters.pptxUnderstanding the Running Costs of Electric Scooters.pptx
Understanding the Running Costs of Electric Scooters.pptx
Zivah ElectriVa Private Limited
 
欧洲杯开户-信誉的欧洲杯开户-正规欧洲杯开户|【​网址​🎉ac123.net🎉​】
欧洲杯开户-信誉的欧洲杯开户-正规欧洲杯开户|【​网址​🎉ac123.net🎉​】欧洲杯开户-信誉的欧洲杯开户-正规欧洲杯开户|【​网址​🎉ac123.net🎉​】
欧洲杯开户-信誉的欧洲杯开户-正规欧洲杯开户|【​网址​🎉ac123.net🎉​】
bljeremy734
 
Get tailored experience with Stonehenge tours from London
Get tailored experience with Stonehenge tours from LondonGet tailored experience with Stonehenge tours from London
Get tailored experience with Stonehenge tours from London
London Country Tours
 
TOP 10 Historic Places To See in Kuruskhetra.
TOP 10 Historic Places To See in Kuruskhetra.TOP 10 Historic Places To See in Kuruskhetra.
TOP 10 Historic Places To See in Kuruskhetra.
ujjwalsethi113
 
Agence Régionale du Tourisme Grand Est - brochure MICE 2024.pdf
Agence Régionale du Tourisme Grand Est - brochure MICE 2024.pdfAgence Régionale du Tourisme Grand Est - brochure MICE 2024.pdf
Agence Régionale du Tourisme Grand Est - brochure MICE 2024.pdf
MICEboard
 
Antarctica- Icy wilderness of extremes and wonder
Antarctica- Icy wilderness of extremes and wonderAntarctica- Icy wilderness of extremes and wonder
Antarctica- Icy wilderness of extremes and wonder
tahreemzahra82
 
Paddle, Float, and Explore The Ultimate River Tour Experience in Monitor, WA
Paddle, Float, and Explore The Ultimate River Tour Experience in Monitor, WAPaddle, Float, and Explore The Ultimate River Tour Experience in Monitor, WA
Paddle, Float, and Explore The Ultimate River Tour Experience in Monitor, WA
River Recreation - Washington Whitewater Rafting
 
Exploring Heritage The Ultimate Cultural Tour in Palmer, Puerto Rico
Exploring Heritage The Ultimate Cultural Tour in Palmer, Puerto RicoExploring Heritage The Ultimate Cultural Tour in Palmer, Puerto Rico
Exploring Heritage The Ultimate Cultural Tour in Palmer, Puerto Rico
Caribbean Breeze Adventures
 
Hunza Cherry Blossom tour 2025- Hunza Adventure Tours
Hunza Cherry Blossom tour 2025- Hunza Adventure ToursHunza Cherry Blossom tour 2025- Hunza Adventure Tours
Hunza Cherry Blossom tour 2025- Hunza Adventure Tours
Hunza Adventure Tours
 
TRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docx
TRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docxTRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docx
TRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docx
nileabenteuersafaris
 
Exploring Montreal's Artistic Heritage Top Art Galleries and Museums to Visit
Exploring Montreal's Artistic Heritage Top Art Galleries and Museums to VisitExploring Montreal's Artistic Heritage Top Art Galleries and Museums to Visit
Exploring Montreal's Artistic Heritage Top Art Galleries and Museums to Visit
Spade & Palacio Tours
 

Recently uploaded (16)

MC INTERNATIONALS | TRAVEL COMPANY IN JHANG
MC INTERNATIONALS | TRAVEL COMPANY IN JHANGMC INTERNATIONALS | TRAVEL COMPANY IN JHANG
MC INTERNATIONALS | TRAVEL COMPANY IN JHANG
 
4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYA
4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYA4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYA
4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYA
 
How To Change Name On Volaris Ticket.pdf
How To Change Name On Volaris Ticket.pdfHow To Change Name On Volaris Ticket.pdf
How To Change Name On Volaris Ticket.pdf
 
Winter Festivities in Italy
Winter Festivities in ItalyWinter Festivities in Italy
Winter Festivities in Italy
 
Jose RIZAL History and his travel Paris to berlin
Jose RIZAL History and his travel Paris to berlinJose RIZAL History and his travel Paris to berlin
Jose RIZAL History and his travel Paris to berlin
 
Understanding the Running Costs of Electric Scooters.pptx
Understanding the Running Costs of Electric Scooters.pptxUnderstanding the Running Costs of Electric Scooters.pptx
Understanding the Running Costs of Electric Scooters.pptx
 
欧洲杯开户-信誉的欧洲杯开户-正规欧洲杯开户|【​网址​🎉ac123.net🎉​】
欧洲杯开户-信誉的欧洲杯开户-正规欧洲杯开户|【​网址​🎉ac123.net🎉​】欧洲杯开户-信誉的欧洲杯开户-正规欧洲杯开户|【​网址​🎉ac123.net🎉​】
欧洲杯开户-信誉的欧洲杯开户-正规欧洲杯开户|【​网址​🎉ac123.net🎉​】
 
Get tailored experience with Stonehenge tours from London
Get tailored experience with Stonehenge tours from LondonGet tailored experience with Stonehenge tours from London
Get tailored experience with Stonehenge tours from London
 
TOP 10 Historic Places To See in Kuruskhetra.
TOP 10 Historic Places To See in Kuruskhetra.TOP 10 Historic Places To See in Kuruskhetra.
TOP 10 Historic Places To See in Kuruskhetra.
 
Agence Régionale du Tourisme Grand Est - brochure MICE 2024.pdf
Agence Régionale du Tourisme Grand Est - brochure MICE 2024.pdfAgence Régionale du Tourisme Grand Est - brochure MICE 2024.pdf
Agence Régionale du Tourisme Grand Est - brochure MICE 2024.pdf
 
Antarctica- Icy wilderness of extremes and wonder
Antarctica- Icy wilderness of extremes and wonderAntarctica- Icy wilderness of extremes and wonder
Antarctica- Icy wilderness of extremes and wonder
 
Paddle, Float, and Explore The Ultimate River Tour Experience in Monitor, WA
Paddle, Float, and Explore The Ultimate River Tour Experience in Monitor, WAPaddle, Float, and Explore The Ultimate River Tour Experience in Monitor, WA
Paddle, Float, and Explore The Ultimate River Tour Experience in Monitor, WA
 
Exploring Heritage The Ultimate Cultural Tour in Palmer, Puerto Rico
Exploring Heritage The Ultimate Cultural Tour in Palmer, Puerto RicoExploring Heritage The Ultimate Cultural Tour in Palmer, Puerto Rico
Exploring Heritage The Ultimate Cultural Tour in Palmer, Puerto Rico
 
Hunza Cherry Blossom tour 2025- Hunza Adventure Tours
Hunza Cherry Blossom tour 2025- Hunza Adventure ToursHunza Cherry Blossom tour 2025- Hunza Adventure Tours
Hunza Cherry Blossom tour 2025- Hunza Adventure Tours
 
TRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docx
TRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docxTRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docx
TRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docx
 
Exploring Montreal's Artistic Heritage Top Art Galleries and Museums to Visit
Exploring Montreal's Artistic Heritage Top Art Galleries and Museums to VisitExploring Montreal's Artistic Heritage Top Art Galleries and Museums to Visit
Exploring Montreal's Artistic Heritage Top Art Galleries and Museums to Visit
 

Itinerary management

  • 1. Mantic Point White Label Itinerary Management • Mobile apps • email • online itineraries • social • duty of care traveller support
  • 2. White Label Itinerary Management – Consistent User Experience & Management Mobile email • Itinerary monitoring • Agency Template driven. • Flight status alerts • Cascading corporate brands • Travel tools • Ancillary product sales • Ancillary product sales • GDS data • 3rd party booking system support • Cascading corporate brands Online Duty of Care • Agency filters and rules • Agency Template driven. • Cascading corporate brands • Select communities • Agency navigation • Review impacted • GDS data itineraries • 3rd party booking system • Manage Communication support • Full reporting package
  • 3. Client experience Available on Apple, Android, BB, Mobile Web Itinerary Viewer Single Registration Integrated with Airport Guide your GDS Offline Mode Flight Check-in Traffic Alerts Weather Forecast Destination Guide Add a trip/ Event Guide itinerary item Flight Status Itinerary Updates Currency Converter
  • 4. Client experience Trip listing Client branding by specific corporate or Summary page generic agency assets change branding based on trip Synced to stage GDS, mid, Client content back office area within app
  • 5. Client experience Itinerary listing Client content area within app Client branding/ imagery Synced to GDS
  • 6. Client experience Traveller offered online check in 5 day weather when available forecast (based on carrier rules)
  • 7. Client experience Search, book and pay in app Destination and (holidayextras) event guides for time at Other providers location possible
  • 8. Client experience Select event to be added to Event auto itinerary added to itinerary Map location of event Other content providers possible
  • 9. Duty of Care Communication
  • 11. Community Communication Proactive travel communication module to keep travellers informed and reduce inbound calls Identify individual travellers who may be at risk and respond to them before they know its an issue
  • 15. Traveller communication Agency customers affected by delays/cancellations Information and communication options; Detailed status update Contact options (email/SMS/push) Audit update Delay impact severity controlled by agent, delay, cancelation, alternate flights
  • 17. Client Branding and Content Management
  • 18. Client Branding and Content Management
  • 19. Client Branding and Content Management

Editor's Notes

  1. Its hard and costly to win customers, so why give them away to 3rd party providers?We’ve seen consumer response to the idea of using mobile apps to buy products and services, why would we want to give that opportunity away?With VTM from TP their agency customers can now take control over what and how the travellers experiences as well as the Demo – brand and content management