ITIL Service strategy helps you to decide which strategy you should follow to serve the customers. By assessing the customer needs and marketplace, the Service Strategy lifecycle stage determines which services the IT organization is to offer and what capabilities need to develop for the betterment of the company. See More: https://bit.ly/2ScnvGB

1. 10/24/2018 ITIL® Service Strategy Certified Training – Alpha Academy
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ITIL®Service StrategyCertifiedTraining
510 STUDENTS
ITIL Service strategy helps you to decide which strategy you should follow to serve the customers. By
assessing the customer…
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2. 10/24/2018 ITIL® Service Strategy Certified Training – Alpha Academy
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ITIL Service strategy helps you to decide which strategy you should follow to serve the customers. By
assessing the customer needs and marketplace, the Service Strategy lifecycle stage determines which
services the IT organization is to oßer and what capabilities need to develop for the betterment of the
company.
The ITIL® Service Strategy Certified Training describes the primary processes of ITIL Service management
which includes Strategy Management for IT Services, Service Portfolio Management, Financial
Management for IT Services, Demand Management, and Business Relationship Management.
The ultimate goal of ITIL Service Strategy is to make you and the organization to think and act
strategically. By the end of the course, you will be able to decide the right strategy for your company or
business institutes.
Course Highlights
The price is for the whole course including final exam – no hidden fees
Accredited Certificate upon successful completion
Eficient exam system with instant results
Track progress within own personal learning portal
24/7 customer support via live chat
This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn
more about the topic. If you’re an individual looking to excel within this field then ITIL® Service Strategy
Certified Training is for you.
We’ve taken this comprehensive course and broken it down into several manageable modules which we
believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects
of the course. It really is a sure pathway to success.
All our courses oßer 12 months access and are designed to be studied at your own pace so you can take
as much or as little time as you need to complete and gain the accredited qualification.
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3. Course Introduction
Course Organization 00:06:00
Course Conventions &Agenda 00:07:00
Service Strategy
Introduction toService Strategy 00:32:00
Service ProviderTypes 00:11:00
Service Structures 00:05:00
The 4-Ps of Strategy 00:09:00
10/24/2018 ITIL® Service Strategy Certified Training – Alpha Academy
We pride ourselves on having friendly and experienced instructors who provide full weekday support and
are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy
response.
Furthermore, you can check the validity of your qualification and verify your certification on our website at
anytime.
So, why not improve your chances of gaining professional skills and better earning potential.
Assessmentand Certification
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be
assessed automatically and immediately so that you will instantly know whether you have been successful.
After you have successfully passed the final exam, you will be able to order an Accredited Certificate of
Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by
post or for both £39.
Career Path
Not only does our accredited course look good on your CV, setting you apart from the competition, it can
be used as a stepping stone to greater things. Further advance your learning, launch a new career or
reinvigorate an existingone.
On successful completion of this course, you have the potential to achieve an estimated salary of £35,000.
The sky really is the limit.
COURSE CURRICULUM
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4. 10/24/2018 ITIL® Service Strategy Certified Training – Alpha Academy
Services &Strategy Summary 00:03:00
Services &Strategy
Defining Services &Market Spaces 00:2
1:00
Service Strategy Across the Lifecycle 00:2
8:00
Services & Strategy Summary 00:0
3:00
Service Strategy Processes
Strategy Management for IT Services Introduction 00:41:00
Service Portfolio Management 00:28:00
Financial Management 00:43:00
Demand Management 00:35:00
Business Relationship Management 00:25:00
Service Strategy ProcessesSummary 00:06:00
Organizing & Sourcing
Strategy & Governance 00:07:00
Strategy & Organization 00:24:00
Sourcing Strategy 00:10:00
Organization & SourcingSummary 00:04:00
Implementation
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5. 10/24/2018 ITIL® Service Strategy Certified Training – Alpha Academy
Technology Considerations 00:07:00
Implementation 00:11:00
Challenges, Risks &CSFs 00:06:00
Implementation Summary 00:04:00
Mock Exam
- Mock Exam – ITIL® Service Strategy Certified Training 00:20:00
Final Exam
- Final Exam – ITIL® Service Strategy Certified Training 00:20:00
COURSE REVIEWS
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9 ratings
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6. 10/24/2018 ITIL® Service Strategy Certified Training – Alpha Academy
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11. 10/24/2018 ITIL® Service Strategy Certified Training – Alpha Academy
OUR STUDENTSSAY..
course Ihad thistime.
Ginny
Student
Course content are awesome! Greatest An extremely helpful and informative
course, especially in conjunction with
quiz and videotutorial.
Mike
Student, Finance
Great Course Content! Lear
anywhere using personal de
Video is a good way to learn
Kiara
Student
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