ITIL® Foundation Certification a brief Introduction
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Disclaimer-ITIL® is a registered trade mark of AXELOS Limited
http://www.peoplecert.org/en/Training_Organizations/search_Exam_Centers/Pages/Search_Training_
Providers_Exam_Centers.aspxFind Us @
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Lets set up Framework
 About ITIL®.
 ITIL® Levels.
 ITIL® Foundation certification.
 BOOSTurSKILLS Training Benefits.
 Preferred for.
 ITIL® Foundation Certification Eligibility Criteria.
 BOOSTurSKILL course Structure.
 Exam structure.
.
www.boosturskills.com
About ITIL®
Information Technology Infrastructure Library ITIL®
 ITIL® (IT Infrastructure Library) Developed by the Cabinet Office, is the most widely
accepted approach to IT Service Management (ITSM).
 The training program & certification designed to lead the participants to an internationally
recognized certification from the UK & AXELOS.
 Provides the set of best practices from public private sectors world wide.
 ITIL® is aligned with various international quality standards including ISO/IEC 20000.
 ITIL® framework is intended to enhance the quality of IT service management
within your individual organization.
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
ITIL® Levels
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
ITIL® Foundation Certification
ITIL® Foundation
 ITIL® Foundation is 1st level of certification under ITIL ® qualification scheme.
 Most apt for individuals who require a basic understanding of the ITIL framework, helps them
to enhance the quality of IT service management.
 Provide 2 credits to candidate & helps them to climb up ITIL ® qualification scheme
framework.
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
BOOSTurSKILLS Training Benefits
 Enhances knowledge from proven best practices in the delivery or support of IT
services.
 Get trained by Trainers having more than 15 years of industry experience & become
well versed with quality IT service delivery.
 Avail course ware in line with ITIL® – Framework, Version 2011.
 Get exam guidance & project management tips from Subject Matter Experts(SME).
 Be part of Domain Specific Professional network (ProNet) group & explore your
knowledge with latest updates.
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
Preferred for
 Service delivery Manager.
 Operation support team member.
 Team Leader.
 Team coordinator.
 Project Manager.
 Program Manager.
 System Analyst.
 Functional Manager.
 Any one who has or wishes to have an overview on IT Service Management.
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
Certification Eligibility Criteria
Education Background
Preferably Bachelor’s
Degree or more or global
equivalent university
degree.
Project Management Education
Not Required
Experience:
Not Required
Training
Attended Training from an
Registered affiliated training
Organization like
BOOSTurSKILLS.
Pre requisite Certification
Not Require
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
BOOSTurSKILL course Structure
 Introduction to ITIL®
 Phase 1: Service Strategy
Processes & Tools within Service Strategy.
 Phase 2: Service Design
Processes & Tools within Service Design.
DAY 1
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
BOOSTurSKILL course Structure
 Phase 3: Service Transition
Processes within Service Transition.
 Phase 4: Service Operation
Processes within Service Operation.
 Phase 5: Continual Service Improvement
Processes within Continual Service Improvement.
DAY 2
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
BOOSTurSKILL course Structure
 Summarizing overall framework.
 Doubt clearing session.
 Mock test & exam.
DAY 3
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
ITIL® Foundation Exam Overview
 Exam Duration : 1 hour
 No of Questions : 40
 Question type: Multiple choice.
 Passing: 26 correct answer ( 65%)
Copyright BOOSTurSKILLS 2014
For More updates & Training calendar Contact/Registers with us @
info@boosturskills.com
Contact our training counsellor @ :
MOB: +91-9620189898
Landline: 080-25746500
Happy Learning
www.boosturskills.com
Disclaimer-ITIL® is a registered trade mark of AXELOS Limited
Hotline- 18602121211

ITIL® Foundation_BOOSTurSKILLS

  • 1.
    ITIL® Foundation Certificationa brief Introduction www.boosturskills.com Disclaimer-ITIL® is a registered trade mark of AXELOS Limited http://www.peoplecert.org/en/Training_Organizations/search_Exam_Centers/Pages/Search_Training_ Providers_Exam_Centers.aspxFind Us @
  • 2.
    www.boosturskills.com Lets set upFramework  About ITIL®.  ITIL® Levels.  ITIL® Foundation certification.  BOOSTurSKILLS Training Benefits.  Preferred for.  ITIL® Foundation Certification Eligibility Criteria.  BOOSTurSKILL course Structure.  Exam structure. .
  • 3.
    www.boosturskills.com About ITIL® Information TechnologyInfrastructure Library ITIL®  ITIL® (IT Infrastructure Library) Developed by the Cabinet Office, is the most widely accepted approach to IT Service Management (ITSM).  The training program & certification designed to lead the participants to an internationally recognized certification from the UK & AXELOS.  Provides the set of best practices from public private sectors world wide.  ITIL® is aligned with various international quality standards including ISO/IEC 20000.  ITIL® framework is intended to enhance the quality of IT service management within your individual organization. Copyright BOOSTurSKILLS 2014
  • 4.
  • 5.
    www.boosturskills.com ITIL® Foundation Certification ITIL®Foundation  ITIL® Foundation is 1st level of certification under ITIL ® qualification scheme.  Most apt for individuals who require a basic understanding of the ITIL framework, helps them to enhance the quality of IT service management.  Provide 2 credits to candidate & helps them to climb up ITIL ® qualification scheme framework. Copyright BOOSTurSKILLS 2014
  • 6.
    www.boosturskills.com BOOSTurSKILLS Training Benefits Enhances knowledge from proven best practices in the delivery or support of IT services.  Get trained by Trainers having more than 15 years of industry experience & become well versed with quality IT service delivery.  Avail course ware in line with ITIL® – Framework, Version 2011.  Get exam guidance & project management tips from Subject Matter Experts(SME).  Be part of Domain Specific Professional network (ProNet) group & explore your knowledge with latest updates. Copyright BOOSTurSKILLS 2014
  • 7.
    www.boosturskills.com Preferred for  Servicedelivery Manager.  Operation support team member.  Team Leader.  Team coordinator.  Project Manager.  Program Manager.  System Analyst.  Functional Manager.  Any one who has or wishes to have an overview on IT Service Management. Copyright BOOSTurSKILLS 2014
  • 8.
    www.boosturskills.com Certification Eligibility Criteria EducationBackground Preferably Bachelor’s Degree or more or global equivalent university degree. Project Management Education Not Required Experience: Not Required Training Attended Training from an Registered affiliated training Organization like BOOSTurSKILLS. Pre requisite Certification Not Require Copyright BOOSTurSKILLS 2014
  • 9.
    www.boosturskills.com BOOSTurSKILL course Structure Introduction to ITIL®  Phase 1: Service Strategy Processes & Tools within Service Strategy.  Phase 2: Service Design Processes & Tools within Service Design. DAY 1 Copyright BOOSTurSKILLS 2014
  • 10.
    www.boosturskills.com BOOSTurSKILL course Structure Phase 3: Service Transition Processes within Service Transition.  Phase 4: Service Operation Processes within Service Operation.  Phase 5: Continual Service Improvement Processes within Continual Service Improvement. DAY 2 Copyright BOOSTurSKILLS 2014
  • 11.
    www.boosturskills.com BOOSTurSKILL course Structure Summarizing overall framework.  Doubt clearing session.  Mock test & exam. DAY 3 Copyright BOOSTurSKILLS 2014
  • 12.
    www.boosturskills.com ITIL® Foundation ExamOverview  Exam Duration : 1 hour  No of Questions : 40  Question type: Multiple choice.  Passing: 26 correct answer ( 65%) Copyright BOOSTurSKILLS 2014
  • 13.
    For More updates& Training calendar Contact/Registers with us @ info@boosturskills.com Contact our training counsellor @ : MOB: +91-9620189898 Landline: 080-25746500 Happy Learning www.boosturskills.com Disclaimer-ITIL® is a registered trade mark of AXELOS Limited Hotline- 18602121211