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TrustYou provides concise summaries of online hotel reviews using semantic analysis technology. It analyzes over 100 million reviews to understand sentiment and extract key criteria such as amenities, cleanliness, and service. This structured data helps hotels identify strengths and weaknesses while guiding users to relevant information across online travel agencies, review sites, and social media.
Itbetw trust you_jost
- 1. Search the world'sopinion
- 2. There are about 100.000.000 hotel reviews in the internet TrustYou, STABLAB University Munich
- 3. In average 80%of all reviews are positive TrustYou, STABLAB University Munich
- 4. Up to 90%use social media before making a buying decision Nielsen, 2009
- 7. ? ? HOTEL “Where can I “What are find relevant my guests information?” OTAs + ? saying?” Agencies “How do I guide my users?”
- 8. Semantic Chaos Structure Technology Semantic Technology
- 9. Semantic Chaos Structure Technology “No WiFi in “The check-in was hotel rooms.” very quick.” “The surroundings were noisy and bleak.” “The staff was “Food and drinks friendly to kids.” were great.”
- 10. Semantic Chaos Structure Technology Hotel Hotel Hotel ABC DEF XYZ Semantic + Kid Friendly Staff (4) Technology + Great Restaurant (8) - Small rooms (3) - No WiFi (2) Criteria: Good Food Category: Family Hotel
- 11. Backup Magic Box Backup TrustYou.com Backup TrustYou Analytics
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