A proposed list of new issues or process for completing declarations reviews when those were added to our job function. These suggestions ultimately resulted in the step by step declarations guide.

1. Based on what I have seen over the past week while handling issues, I can see a need for three
additional ones:
a) BK Information: Attorneys would use this to provide us with updates or results of hearings so the
information could be noted and added to AS400. This should diminish the BK Issue issue volume and
provide an appropriate template for updates
b) BK Process: Since the BK Close title is in use at this point, this issue could be used for those cases that
have been dismissed and are in need of being sent to Closing to facilitate movement to the next stages.
Rather than using the BK Issue issue, again, or needlessly placing processes on hold, attorneys would
have an outlet for notifying the Bank that a case should no longer be in bankruptcy coding in our systems.
c) BK Declaration: To be used when a supplemental declaration for objections is needed. In many ways, this
would encourage attorneys to provide ample time for these to be reviewed, corrected as needed, and
signed before being returned. The idea would be to eliminate the last minute intercoms and rush to
finalize these documents.
Alternatively, rather than an issue for Declarations, as there are plenty of those, a process in LPS would work
equally as well, if not better, as there would be a work group and specific steps to follow, ensuring that the whole
process was completed accurately and timely. To that end, I would propose the following:
1. Declaration Sent for Review (Attorney Step): date
2. Declaration Received (Servicer Step): date
3. Reviewed Declaration Handed to Lead (Servicer Step): date
4. Revisions Required? Y/N
5. If Y, Intercom sent to attorney. (Servicer Step): Date. If N, Signed Declaration uploaded (Servicer Step):
date. Proceed to Step 7
6. If Y, Acknowledgement of Receipt (Attorney Step): date
7. If Y, Corrections made and declaration returned (Attorney Step): date
8. Repeat Steps 3-7 as needed
9. Intercom and Hard copy sent (Servicer Step): date
10. Acknowledgement of Receipt (Attorney Step): date
Repeated steps do not have to relaunch if dates can be cleared and stored for recordkeeping purposes.