ISO 9001 provides guidelines for a quality management system and is internationally recognized. Creating documented systems and screening employees are among the first steps to compliance. Once all paperwork and data collection are in order, a third-party audit can be conducted to assess readiness for certification. Various accredited bodies are available to conduct external audits, and discounts may apply. Auditors aim to help businesses achieve certification, and compliance is often less difficult than portrayed if proper preparations are made.

1. ISO 9001 Hints AND TIPS
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2. ISO 9001 OVERVIEW
 ISO 9001 – This is the British Standard for Quality and is internationally recognised, governed by six
main procedures and is document/Evidence driven, a great accreditation to ensure that your company
operates at a consistantly high standard(AVAILABLE FROM JUST T £450)

3. THE FIRST STEPS
 Create a documented system to manage your operations and meet legislation and laws for
your sector of operations.
 Screening of all employees to required standard as per sector (including training and
induction paperwork). (Available as an outsource service for just £55.00 per file)
 Complete all site/client files keep one on site and one at head office (including contract, risk
assessment, site survey and assignment instructions, quote and estimate paperwork etc
dependent on what sector you’re in with site induction evidence and copy of insurance).
 Complete Data capture for example employee feedback, consumer feedback, mystery
shopper feedback and site audits.
 Ensure you have a purchase order system, policies & procedures that are required and also
documentation to manage your equipment etc.
 Also ensure you have a registered Data Controller with the Information Commissioners
Office.

4. How do you know you are ready for your
external audit?
 Once you have all your paperwork in order, data capture complete, application form
completed and self assessment workbook submitted then you would have a third party
conduct full internal audits and management review. This allows you to obtain a complete
mock audit and overview of your operational procedures against required standards

5. Who can complete my external audit
There are many types of accreditation bodies in the UK, both UKAS and non UKAS
registered, and they charge a variety of prices, shop around, here are a few
 ISOQUAR (CAW CONSULTANCY CLIENTS RECEIVE A £50 DISCOUNT WITH ISOQUAR)
 CCAS
 BSI
 SSAIB
 NSI
 ACM

6. If you have any problems at your audit
 Do not panic, just answer honestly and remember you are applying for a
voluntary scheme so they want you to hold the accreditation as much as
you do.
 Most auditors will help you get the end result you’re trying to achieve,
remember they see lots of businesses so can share a lot of good
practices.
 Its not as hard as most consultants make out, they do this to make you
think you need to see them regular, a good consultant will only need to
see you once or twice per year.

8. We charge 60% less than anyone else in
the UK