Isle of Man SUGUK - Gamestorming Your Way To Awesome SharePoint Requirements.
Why traditional requirements gathering techniques fail to be effective in SharePoint projects.
What we need to be focusing on to deliver value.
10 Collaborative Play techniques to deliver awesome SharePoint requirements
Slides for the talk given in Madrid at the Thoughtworks meetup event with Martin Fowler.
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Slides for the talk given in Madrid at the Thoughtworks meetup event with Martin Fowler.
Onboarding is a key part of a team’s success and productivity as well as the new joiners’. However, as technologists we sometimes fail to pay enough attention to it, not having a clear approach to it. In this talk, we share different techniques on how to improve the onboarding process. From effectively sharing the vision to improving the time it takes a new engineer to contribute to the team.
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Get the full version of the book here: http://bit.ly/SPGovManifesto
The SharePoint Governance Manifesto - Disruptive Governance thinking for the masses.
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A couple of years ago we had a very successful product - a game hosting management panel. Over the years our client database grew and we introduced support for new games and new features.
That was our first product, and it became quite popular. At one point it was used by the majority of game hosting providers in Poland.
But then, here’s what happened: as our client database quickly grew and we extended the application’s functionality, we consciously started taking shortcuts. Sometimes because of time constraints, other times we just thought it was the smart thing to do.
With time it got harder and harder to fix the bugs and introduce new features. We had been adding fuel to the fire without noticing it. And then, one day, we just realized the product was not profitable anymore due to its technical debt. The expenses of maintaining the product outgrew the profits it had been bringing in.
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Wim Vancauwenberghe - Directeur BEMAS (BELGIAN MAINTENANCE ASSOCIATION)
de cruciale rol van onderhoud in Industrie 4.0
onderhoud 4.0: wat, hoe en waarom?
enkele praktische voorbeelden en cases van onderhoud 4.0
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Overview of social and mobile media with an emphasis on how the communication paradigm we use has to change to use them most effectively. This version was presented in the course "Pass It On – Health Communication and Marketing in a New Age" and Institute 2010 on 4 October 2010 in Atlanta GA. It is based on an earlier version presented at the International Nonprofit and Social Marketing Conference in Brisbane, Australia in July 2010.
The SharePoint Governance Manifesto Sample ChaptersAntony Clay
Get the full version of the book here: http://bit.ly/SPGovManifesto
The SharePoint Governance Manifesto - Disruptive Governance thinking for the masses.
Tech Disruption - Technology Disrupting Different SectorsDigikrit
In this presentation, we see briefly how tech disruption happened in past, what is tech disruption, when & why it happens, good examples, different sectors ready for it and various technologies causing it.
Technical Debt - The number one reason why technical projects get derailedAccesto
A couple of years ago we had a very successful product - a game hosting management panel. Over the years our client database grew and we introduced support for new games and new features.
That was our first product, and it became quite popular. At one point it was used by the majority of game hosting providers in Poland.
But then, here’s what happened: as our client database quickly grew and we extended the application’s functionality, we consciously started taking shortcuts. Sometimes because of time constraints, other times we just thought it was the smart thing to do.
With time it got harder and harder to fix the bugs and introduce new features. We had been adding fuel to the fire without noticing it. And then, one day, we just realized the product was not profitable anymore due to its technical debt. The expenses of maintaining the product outgrew the profits it had been bringing in.
Geen industrie 4.0 zonder onderhoud 4.0
Wim Vancauwenberghe - Directeur BEMAS (BELGIAN MAINTENANCE ASSOCIATION)
de cruciale rol van onderhoud in Industrie 4.0
onderhoud 4.0: wat, hoe en waarom?
enkele praktische voorbeelden en cases van onderhoud 4.0
Master slides from the "Making the Most of the SBIR/STTR Conference in Austin" webinar on October 31, 2014. The slides used during the webinar were in a slightly different format, but this is the same content and this version includes the Quad Chart Templates.
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Isle of Man SUGUK - Gamestorming Your Way To Awesome SharePoint Requirements
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Lesson 1: Why traditional requirements gathering techniques are brokenLesson 2: The key elements required to ensure your SharePoint project is delivering the right thingsLesson 3: A set of techniques, based upon the highly acclaimed books Gamestorming and ''Innovation Games'' that you can use to facilitate true business requirements
Soulsailor Consulting is a small micro-consultancy focussed on:"Enabling organisational value by positively disrupting technology projects"
bit.ly/BuySPGovManifesto
SharePoint rocks, you can achieve amazing results with the platform…
This is what we want!
Project failure – is not that you haven’t delivered SharePoint project, hit the targets on the Gannt chart – its that you’ve not delivered the expected outcomes of the business:User Experience isn’t what they wantNot delivering business valuePoor user adoptionLack of ROI
We forget why we are doing these projects and who for
We get wrapped up in the shinytools and technology and processes (agile anyone)!
SharePoint projects failing is fundamentally because of the “Celery Effect”Celery contains 6-8 calories. But the mere act of digesting said stalk burns more like 12-14 calories, resulting in a negative caloric intake.This is like spending lots of time and effort, licenses, hardware and project time and money, but not delivering anything the business needs¾ of SharePoint projects I was aware of over the past 5 years DID NOT deliver true Business ValueWhat are some of the key reasons?
Lack of Shared Understanding is the main reasonResults in the IT and business rift growing further… burning bridges when we’re meant to be working together and delivering measurable value.
We’re looking at problems with an IT/Technology focus – SharePoint Knows Nothing…It doesn’t know your business, sector, organisation, business problem
Requirements tends to be technology and feature ledWe allow projects to be specified as SharePoint features not business outcomesWe ask people what do they want and they ask what the technology can do… saying “anything” never works, so we turn to the wheel for a grounded explanation.
Notice I haven’t said that the technology sucksI haven’t said that SharePoint “can’t be made to do that”The technology isn’t the problem here guys…You guys are awesome and we can make SharePoint do ANYTHING… So why is this all so hard?Why are there SharePoint project problems?Why do we have a HUGE SharePoint Business Value problem?
As we said at the start, requirements in terms of measurable business outcomes is key to delivering SharePoint well and we need a new view to inspire people to change the way they work.But what most of us do at the moment is very myopic, technology and feature based; we need a different view, a wider view…
Stand-Up… Sit down when you’ve experienced one of these project challengesSource: Chaos Report (1995)http://www.projectsmart.co.uk/docs/chaos-report.pdf
So we don’t seem to be learning from our past mistakes!And technology is offering us greater and greater opportunities for delivering value and screwing up!What difference will your project, implementation, programme, web-part, cool tool make to the clients business??
SharePoint Projects are People projects… Every SharePoint project you deliver fundamentally changes the way people work….That’s a big freakin’ deal!We have to get it right!
Dave Snowden (Ex-IBM)Place of Multiple Belongings – multiple influencersSenseMaking model, not a Classification ModelHighlight Analysis versus Facilitation in each zone.SharePoint Projects are typically in the Complex zoneBusiness Problems & SharePoint projects are what I would class as “Complex” ProblemsShow the pronounced ‘canevan’ - Cynefin Matrix… Show where Business & SharePoint is versus a technology problem.Simple Domain - “Everytime you do X you get Y”Complicated Domain - “If you apply method A, on the advice of experts B and C, you will get to Z”Exchange deploymentComplex Domain - “Based on department X feedback, let’s try this new configuration of sites, document libraries, folders and content types”Business projects & SharePointChaotic Domain- “Try method A and see whether it got you any closer to Z. Review whether your understanding of Z has changed as a result”http://www.youtube.com/watch?v=N7oz366X0-8
Dave Snowden (Ex-IBM)Place of Multiple Belongings – multiple influencersSenseMaking model, not a Classification ModelHighlight Analysis versus Facilitation in each zone.SharePoint Projects are typically in the Complex zoneBusiness Problems & SharePoint projects are what I would class as “Complex” ProblemsShow the pronounced ‘canevan’ - Cynefin Matrix… Show where Business & SharePoint is versus a technology problem.Simple Domain - “Everytime you do X you get Y”Complicated Domain - “If you apply method A, on the advice of experts B and C, you will get to Z”Exchange deploymentComplex Domain - “Based on department X feedback, let’s try this new configuration of sites, document libraries, folders and content types”Business projects & SharePointChaotic Domain- “Try method A and see whether it got you any closer to Z. Review whether your understanding of Z has changed as a result”http://www.youtube.com/watch?v=N7oz366X0-8
Back in 1999, at the dawn of the mainstream adoption of the ‘Intranet’, when Lotus Notes was emerging as a dominant player and Microsoft hadn’t even joined the party, a fundamental shift occurred in Information Technology that I truly believe we all missed.Before then we were focussed on delivering technology solutions that automated human processes and made us more efficient.Around 1999 we started to look at technology more in the realm of augmenting and supporting human interactions.At this point we should have stopped analysing requirements and started to facilitate them!
[T]here are known knowns; there are things we know that we know.There are known unknowns; that is to say there are things that, we now know we don't know.But there are also unknown unknowns – there are things we do not know we don't know.”—United States Secretary of Defense, Donald Rumsfeld
Is this how we appear to our customers and stakeholders when we ask them for requirements??Assumptions or Excel based one-way “workshops”
Is this how we appear to our customers and stakeholders when we ask them for requirements??Assumptions or Excel based one-way “workshops”
Play allows us to gain a Shared Understanding and a Shared Commitment - Gain more insights, people learn faster, you remember more and have considerably more enjoyment from “play”
What makes us feel young again? Play and funLets incorporate more play into businessemergent
Value is emergentBehaviours are emergentRequirements are emergent
Why Do They Work?StructuredRules, but often no winnersPurposefulDefinite outcomeTime-boundBy definition, a time boxed exerciseParticipatorySuccess depends on everyone participatingEgalitarianEveryone has an equal opportunity to participate
Write these on the WHITEBOARDFour steps to achieving AWESOME business requirements:Context (Where are we? And where are we going?)Requirements Facilitation (How do we get there?)Prioritisation (How do we get their effectively)Working Out Loud (How can we make sure this is right)
Whatever steps we take they need to allow us to do ‘goal alignment’ every step of the way….
** Demonstrate / Sketch and use post-it notesContext – Spider WebInnovation Games®
** Demonstrate / Sketch and use post-it notesContext – SailBoatInnovation Games®
** Demonstrate / Sketch and use post-it notesContext – Cover StoryGamestorming
** Demonstrate / Sketch and use post-it notesContext – Project Business Model CanvasBusiness Model Generation – Alexander Ostwerwalder & Yves Pigneur
** Demonstrate / Sketch and use post-it notesRequirements - Product BoxInnovation Games®
** Demonstrate / Sketch and use post-it notesRequirements - Hot TubInnovation Games®
** Demonstrate / Sketch and use post-it notesPrioritisation – Product TreeInnovation Games®
** Demonstrate / Sketch and use post-it notesPrioritisation – 20:20 VisionInnovation Games®
** Demonstrate / Sketch and use post-it notesPrioritisation – TwisterUnknown Origin
The answer is Play & Visualising WorkReference the blog postActually, when I really think about it, visualise is the 1st step, but ‘socialising work’ is the goal
Work Out Loud - Kanban
Visualise / Socialise to gain involvementCave dwellers drew pictures, people added to the narrative increasing context, evolving the story etc.Adaptive Capacity – HeifitzBringing everything we have done from Content, Vision, requirements and prioritisation gives us the awesome requirements that make a clear, demonstrable positive difference to our business…
Stand up and shout “I will not deliver SharePoint celery!”
This is what we want!
bit.ly/BuySPGovManifesto
Soulsailor Consulting is a small micro-consultancy focussed on:"Enabling organisational value by positively disrupting technology projects"