Presented at Agile2019 in Washington D.C. Is Enterprise Agility an oxymoron? We say we value Individuals and interactions over processes and tools however, the enterprise agility space is drowning in processes and tools. There are countless frameworks and innumerable tools to measure every part of a teams performance to dizzying detail. But what about individuals and interactions? Does this get overlooked because it’s “too hard”? How does an enterprise scale an agile practice beyond a team, into a team of teams, or boldly into an entire enterprise but not lose sight of this principle? In this session, Em & Adrienne will trade war stories with you about with Agile in the Enterprise and what role valuing Individuals and Interactions plays in successful transformations. Learning Outcomes: Identify Enterprise behaviours that are incongruent with valuing Individuals and Interactions, including leadership pitfalls. Explain the economic benefit of valuing individuals and interactions Describe the types of behaviours displayed by Enterprises that values Individuals and Interactions Apply valuing Individuals and Interactions in an Enterprise context

1. w w w.prettyagi l e.com.au
Em Campbell-Pretty
Managing Director
@PrettyAgile
linkedin.com/in/ejcampbellpretty/
em@prettyagile.com.au
Adrienne Wilson
VP of Operations
@AgileCanuck
linkedin.com/in/adriennelwilson
adrienne@prettyagile.com
Is There A Place For Individuals and
Interactions in Enterprise Agility?

2. @PrettyAgile @AgileCanuck #Agile2019
The Agile Manifesto
https://flic.kr/p/ejMmL4

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The Agile Manifesto
https://flic.kr/p/ejMmL4

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Do Enterprises, that claim to be agile,
value Individuals and Interactions over
processes and tools?
Got to https://pollev.com/emc356
or
Text: EMC356 to 6452 2795 to join the
session, then text A,B,C,D or E for your choice
Time To Take A Poll

5. @PrettyAgile @AgileCanuck #Agile2019
What examples have you seen of Enterprises
NOT Valuing Individuals and Interactions over
processes & tools?
Silent writing on post-it notes
Share your examples with your table & affinity group
Dot Vote for the most shocking story (3 votes per
person) Be ready to share your horror stories.
Sharing Your Experiences

6. @PrettyAgile @AgileCanuck #Agile2019

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First things First:
Create A Team Culture and Scale
it to a Team of Teams

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Shared Mission

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7±2

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Image source https://flic.kr/p/nw8VEm

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https://flic.kr/p/gLvGAJ
INVESTING IN FLOW IS THE ECOMONIC CHOICE

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Investing in Culture

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30% of team effectiveness
depends on the quality of
the team’s launch
– J. Richard Hackman

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Team Formation Day
Self-Selection
Personal Map
Train Name & Theme
Team Names
Team as a Product Box
Social Contracts

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Accelerate
Cultural Change
with
Self-Selecting
Teams
Want to know more? Check out: http://bit.ly/pitchingselfselection

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“Self-selection is a facilitated process
of letting people self-organize into
small, cross-functional teams. Based on
the belief that people are at their
happiest and most productive if they
can choose what they work on and who
they work with…”
- Sandy Mamoli & David Mole,
Creating Great Teams

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Create a Personal Map

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BART: Broadband Agile Release Train

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Team Product Boxes

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Tribe T-Shirts

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Respect for People

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https://flic.kr/p/21ZGKUt

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IT ALL COMES DOWN TO LEADERSHIP
https://flic.kr/p/2YY3c3

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“Businesses often forget
about the culture, and
ultimately, they suffer for it
because you can't deliver
good service from
unhappy employees.“
– Tony Hsieh
CEO, Zappos
THE ECONOMICS OF INVESTING IN CULTURE

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HERE’S AN EXAMPLE….
Source: https://courrier.jp/news/archives/81220/

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Source: Engaging Employees to Drive Efficiency Behavior (Toyota Engineering & Manufacturing North America, Inc)

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Grow People not Mushrooms
https://flic.kr/p/pccWyc

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COMMUNICATE, COMMUNICATE, COMMNICATE
”Communication comes in
both words and deeds. The
latter is generally the most
powerful form. Nothing
undermines change more
than behavior by important
individuals that is
inconsistent with the verbal
communication. And yet this
happens all the time, even in
some well-regarded
companies.”

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PICK A HORSE
https://flic.kr/p/PozZQ5

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TRAIN EVERYONE!

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Daily
Cocktail
Hour
Continuous
Human
Integration
Want to know more? Check out:
http://bit.ly/DailyCocktailHour

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CARVE OUT TIME FOR INNOVATION & LEARNING

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UNITY HOUR – CREATING THE SOCIAL FABRIC
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Want to know more? Check out: http://bit.ly/UnityHour

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GLOBALLY DISTRIBUTE ORGANISATIONS
https://flic.kr/p/rDNcaB

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https://flic.kr/p/6tyRmB

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IT’S ALL ABOUT BALANCE
https://flic.kr/p/s7nTBP

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https://flic.kr/p/5Wx3CU

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Employee Net Promotor Score
On a scale from 0 to 10, how likely are you to recommend
working in ______ to a friend or colleague?
Why?
Souce: http://www.netpromotersystem.com/about/measuring-your-net-promoter-score.aspxaImage
Want to know more? Check out: http://bit.ly/TeamNPS

56. @PrettyAgile @AgileCanuck #Agile2019
Is there a place for Individuals and Interactions in Enterprise Agility?

57. @PrettyAgile @AgileCanuck #Agile2019
The future of leadership belongs to the
brave. The thing we are missing more
than anything else is courageous
leadership.
- Brené Brown

58. @PrettyAgile @AgileCanuck #Agile2019
• Grab an index card and a Sharpie.
• Take a moment to write down one idea you
heard in this session that you are going to
experiment with you return to the office.
• Share your planned action with someone at
your table.
Call to Action

59. w w w.prettyagi l e.com.au
Em Campbell-Pretty
Managing Director
@PrettyAgile
linkedin.com/in/ejcampbellpretty/
em@prettyagile.com.au
Adrienne Wilson
VP of Operations
@AgileCanuck
linkedin.com/in/adriennelwilson
adrienne@prettyagile.com
Tribal Unity: A People First Approach to Enterprise Agility
Join the Tribal Unity Community of Practice
http://bit.ly/TribalUnityCoP