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SOCIAL MEDIA INTRODUCTION FOR
BROKERS

Simon J Ryan
November 2012
Disclosure
Unless stated otherwise any opinions expressed are
those of Simon Ryan. They should not be viewed as
indicating any guarantee of return from an
investment managed by Aviva Investors nor as
advice of any nature.
Aviva Investors Global Services Limited, registered
in England No. 1151805. Registered Office: No. 1
Poultry, London EC2R 8EJ. Authorised and
regulated in the UK by the Financial Services
Authority and a member of the Investment
Management Association.
This presentation is intended for discussion only.    2
Backdrop

Post-consumerism
Changing attitudes to retirement
Importance of stability as a
recommendation driver
Growing use of informal advice
sources
Continued distrust of financial    3
The number of people that choose to
communicate using social media are
measured in the 100s of millions




                                      4
1,000
              million users

                                5

Source: Wikipedia, April 2012
500
              million users

                                6

Source: Wikipedia, April 2012
490
              million users

                              7

Source: Quora, January2011
175
              million users

                              8

Source: Quora, January 2011
124
               million users

                                  9

Source: VK website, August 2012
160
    million users

            100
                                   10

Source: Wikipedia, November 2011
480
              300
              268
Source: Wikipedia, November 2011
                                   11
Importance


41%
… of consumers who use social
media are actually
influenced by positive and negative
comments about brands and
                                                  12
                     Source: YouGov, April 2012
Relevance




            13
Reality
 Your clients have no time to
 - Take your sales calls
 - Respond to your advertisements or
   direct mail
 - Go to your events
 - Read your newsletters
 Interruption marketing is no longer   14
Redington




            15
Redington




            16
Redington




            17
Redington




            18
Pete Matthew




               19
Pete Matthew




               20
Pete Matthew




               21
Pete Matthew




               22
Start




        23
Listen




         24
THANK YOU
Simon J. Ryan
Mobile    +447 446 119 778
E Mail    simon.ryan@avivainvestors.com
Twitter   @simonjryan
My blog   http://simonjryan.blogspot.co.uk




                                             25

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Social media introduction for brokers under 40 characters

  • 1. SOCIAL MEDIA INTRODUCTION FOR BROKERS Simon J Ryan November 2012
  • 2. Disclosure Unless stated otherwise any opinions expressed are those of Simon Ryan. They should not be viewed as indicating any guarantee of return from an investment managed by Aviva Investors nor as advice of any nature. Aviva Investors Global Services Limited, registered in England No. 1151805. Registered Office: No. 1 Poultry, London EC2R 8EJ. Authorised and regulated in the UK by the Financial Services Authority and a member of the Investment Management Association. This presentation is intended for discussion only. 2
  • 3. Backdrop Post-consumerism Changing attitudes to retirement Importance of stability as a recommendation driver Growing use of informal advice sources Continued distrust of financial 3
  • 4. The number of people that choose to communicate using social media are measured in the 100s of millions 4
  • 5. 1,000 million users 5 Source: Wikipedia, April 2012
  • 6. 500 million users 6 Source: Wikipedia, April 2012
  • 7. 490 million users 7 Source: Quora, January2011
  • 8. 175 million users 8 Source: Quora, January 2011
  • 9. 124 million users 9 Source: VK website, August 2012
  • 10. 160 million users 100 10 Source: Wikipedia, November 2011
  • 11. 480 300 268 Source: Wikipedia, November 2011 11
  • 12. Importance 41% … of consumers who use social media are actually influenced by positive and negative comments about brands and 12 Source: YouGov, April 2012
  • 13. Relevance 13
  • 14. Reality Your clients have no time to - Take your sales calls - Respond to your advertisements or direct mail - Go to your events - Read your newsletters Interruption marketing is no longer 14
  • 15. Redington 15
  • 16. Redington 16
  • 17. Redington 17
  • 18. Redington 18
  • 23. Start 23
  • 24. Listen 24
  • 25. THANK YOU Simon J. Ryan Mobile +447 446 119 778 E Mail simon.ryan@avivainvestors.com Twitter @simonjryan My blog http://simonjryan.blogspot.co.uk 25