This is my study on organization communication networks. using sociometric questionnaires and praticipative observation, i try to map the information flows and organization structures within organization.

1. COMMUNICATION NETWORKS IN THE ORGANIZATION OF PUBLIC
DIPLOMACY DIRECTORATE OF REPUBLIC INDONESIA’S MINISTRY
OF FOREIGN AFFAIRS JAKARTA
Oleh.
MOHAMMAD ICHSAN
K1C040088
ِ‫ِيم‬‫ح‬‫الره‬ ِ‫ن‬َ‫م‬ ْ‫ح‬‫الره‬ ِ ‫ه‬‫َّللا‬ ِ‫م‬ْ‫س‬ِ‫ب‬
Jurusan Manajemen Komunikasi
Fakultas Ilmu Komunikasi
Universitas Padjadjaran
Jatinangor
2008
Komisi Pembimbing
Drs. Mohd. Hussein Nawawi, M.Si.
Drs. Iwan Koswara, M.Si.

2. 1. One of the challenges in an organization is to
deliver information to all parts of the organization.
2. Efficiency may depend on the flow of information.
3. Information flow process is a complicated
process and can not fit with the organizational structure.
(Pace and Faules, 2005)
LATAR BELAKANG
Communication networks are the patterns of contact between
peers with mentransferkanthe communication and exchange
of messages in space and time.
(Monge & Contractor, 1998)
In the communication network are individuals who are
connected are connected by flows of information.
(Rogers & Kincaid, 1981)

3. 1. Penyiapan perumusan kebijakan dan standardisasi teknis;
2. Koordinasi dan pelaksanaan kebijakan dan standardisasi teknis;
3. Penyusunan standar, norma, pedoman, kriteria, dan prosedur;
4. Pemberian bimbingan teknis, informasi, evaluasi, dan pelaporan; dan
5. Pelaksanaan administrasi direktorat.
DIREKTORAT DIPLOMASI PUBLIK
LATAR BELAKANG
The development of international relations in the 21st century → Restructuration (2005)
No
Position/
Division
#
Respondent
1 DIREKTUR #1
2 SUBBAG TU
#2, #9, #10,#11,
#12, #13,
#14,#15, #20
3
SUBDIT
POLKAM
#5, #7, #8, #16,
#22
4
SUBDIT
EKBANG
#3, #17, #24
5
SUBDIT
SOSUBUD
#6,#19, #23
6
SUBDIT ISU
AKTUAL DAN
STRATEGIS
#18
7 MAGANG #4, #21, #25SUBDIT
POLKAM
SUBDIT
EKBANG
SUBDIT
SOSBUD
SUBDIT
ISU-ISU
AKTUAL

4. RESEARCH GOALS
To find out the organization's
communication network
within the Directorate of
Public Diplomacy system.
To identify cliques on the
organization's
communications network
Directorate of Public
Diplomacy.
To identify the role of
individuals in
organizational
communication networks
Directorate of Public
Diplomacy.
To identify the organization's
centrality in
communication networks
Directorate of Public
Diplomacy.
RESEARCH METHODOLOGY (DESCRIPTIVE STUDY)
Descriptive method is a method that simply describe a
situation or event and do not intend to explain the
relationship, do not test hypotheses or make predictions.
(Rakhmat, 2005 page 24).
DATA COLLECTION METHOD
Sociometry; Observation; interview,
zliterature Study
INDICATOR (LEVEL SYSTEM)
Connectedness Average System
Disclosure System
(Rogers and Kincaid, 1981)
POPULATION AND SAMPLE
census (25 Respondent)

5. 1. COMMUNICATION NETWORKS IN THE ORGANIZATION SYSTEM
1. PROXIMITY→CONTATC
→INTERACTION
2. SIMILARITY
WORK AND FUNCTION
PERSONALITY
AGE
NETWORK CHARACTERISTIC
1. SIZE
2. CONTENT & FUNCTION
3. CENTRALITY & POWER
4. MULTIPLEXITY
5. FORMALITY
6. OPENNES
(NEHER,1997)

6. CONTENT & FUNCTION CHARACTRISTIC
PRODUCTION
INOVATION
ORGANIZATION MAINTENANCE
SOCIAL RELATIONSHIP
1. Public Diplomacy Campaign
2. Bilateral Interfaith Dialogue
3. Global Inter Media Dialogue II
4. Revitalisasi Museum dan
Perpustakaan KAA di Bandung
5. Launching Website Deplu Junior
dan Museum KAA
6. Art and Culture Scholarships
(Asia, Pacific, Belanda)1. WINE AND CHEESE
2. REKREASI
3. KALENDER ULANG
TAHUN
MULTIPLEXITY
FLUID STRUCTURE
FORMALITY (FORMAL VS INFORMAL)
NETWORK OPENNES
ALL CHANNELS
SUBSTANTIVE VS
ADMINISTRATIVE

7. SUBTANTIVE VS
ADMINITRATIVE
2. CLIQUES

8. 3. INDIVIDUAL ROLE
Katz and Lazarsfeld
(1955) in the Pace and
Faules, keeping goal
means "to control a
strategic part of the
channel ... so mamiliki
power to decide
whether something is
flowing through the
channel will be up to
the group or not"
GATEKEEPER LIAISON
Have a higher agreement
The first source of information
Higher formal status
Become a member of the organization much
longer
Formal education and connecting the same age
BRIDGE
The bridge linked
cliques or which is
also a member of
one click
(Rogers &
Kincaid).
It is a bridge that connecting the two
groups on a network by becoming a
member of both groups. (Neher,
1997)

9. Isolate are those who do little
or no contact with other
group members (Pace &
Faules)
ISOLATE COSMOPOLITE
An individual who
is cosmopolitan in
contact with the
outside world with
individuals outside
the organization
(Pace and Faules)
OPINION LEADERS
Opinion leader is a person with no formal
position in all social systems, which guide
the opinion and influence people in their
decision. (Pace and Faules)
INDIVIDUAL ROLES

10. 4. CENTRALITY
Nama / Nomor Pertanyaan 1 2 3 4 5 6 7 8 9 10 Total
T. Satrio Nugroho (#3) 12 5 7 7 6 12 9 11 6 8 83
Yusron B. Ambary (#6) 6 3 7 6 4 9 9 10 10 5 69
Kelly Suprapto (#2) 8 5 6 4 4 4 11 7 16 2 67
Emmanuel Tenang Ginting (#8) 8 4 6 4 0 9 8 9 1 7 56
Umar Hadi (#1) 8 2 8 2 4 8 3 7 5 6 53
VACUUM OF POWER
SOCIABILITY
FAMILIARITY
ACCESIBILITY
PERCEIVED ABILITY
? ? ?

11. How the communication network within the
organization's system of Directorate of
Public Diplomacy?
Communication network within the overall
organizational system Directorate of Public
Diplomacy is an integrative, communicative
and has a pattern of communication
networks of all channels (all channels or
completely connected).
CONCLUSION

12. How is the cliques on the organization's
communications network Directorate of
Public Diplomacy?
There are two cliques in the network
formed by the Directorate of Public
Diplomacy for the heterogeneity among
the members of the Directorate of Public
Diplomacy and the intensity and high
frequency communication between a few
individuals.
CONCLUSION
ASPEK SUBSTANSI TATA USAHA
STATUS DIPLOMATIK NONDIPLOMATIK
ISI DAN
FUNGSI
PRODUKSI;
INOVASI;
PEMELIHARAAN
ORGANISASI;
HUBUNGAN
SOSIAL
PENUNJANG;
HUBUNGAN
SOSIAL
UKURAN 16 RESPONDEN 9 RESPONDEN
USIA 30 tahun ke atas
21-40 tahun ke
atas

13. CONCLUSION
What is the role of individuals in
organizational communication
networks Directorate of Public
Diplomacy?
There are six individual role within
a communications network that the
Directorate of Public Diplomacy is a
conduit of information in the
Directorate of Public Diplomacy that
has a very important role in
shaping and forming the
communication network in a
personal context.
FRIENDSHIP
PERSONAL CAPABLITES
SOCIAL CONTACT
EMOTIONAL DICLOSURE
SOCIALIZATION
OVERLOOK THE FORMAL STRUCTURE

14. CONCLUSION
What about the centrality of the
organization's communications
network Directorate of Public
Diplomacy?
Centralization of the
communications network in the
Directorate of Public Diplomacy was
personal and vacancies caused by
the positions in the organizational
structure.
SOCIABILITY
FAMILIARITY
ACCESIBILITY
PERCEIVED ABILITY
VACCUM OF POWER

15. SARAN
1. ASSIGN THE VACANT POSITION
2. REARRANGE SITTING
3. HEIGHTEN INTERACTION
4. BRIDGE FACILITATION
5. SOCIAL RELATIONSHIP ACTIVITY
6. STRUCTURE CHANGE 7. OPINION LEADERS
? ? ?

16. TERIMA KASIH
َ‫ِين‬‫م‬َ‫ل‬‫ا‬َ‫ع‬ْ‫ال‬ ِّ‫ب‬َ‫ر‬ ِ ‫ه‬ ِ‫ّلِل‬ ُ‫د‬ْ‫م‬َ‫ح‬ْ‫ال‬