IPD is a global leader in analyzing real estate performance with over $1.3 trillion under measurement. IPD Occupiers collects data on over 70,000 commercial properties from clients to analyze performance and establish best practices. IPD provides standardized frameworks to consistently measure costs, space, and environmental performance across global property portfolios. IPD works with clients like R&D companies to identify objectives, build measurement frameworks, collect data, analyze performance gaps versus peers, and develop action plans to improve real estate strategy and outcomes.

1. An Introduction to IPD Occupiers September 2011

2. About IPD IPD (Investment Property Databank) is the world leader in performance analysis for the property industry with more than $1.3 trillion of real estate under measurement Our approach: Clear standardised definitions ensure consistency and comparability across portfolios, countries and regions Independence – no participation in investment markets or consultancy on investment decisions or other real estate issues Confidentiality of commercially sensitive information on individual properties, investment portfolios and businesses Use of primary data delivered by our clients

3. IPD Occupiers IPD Occupiers collects and analyses estates with over 70,000 properties - over 60 million sq metres – annually Data is collected direct from clients not from suppliers Data is mapped and validated to ensure like for like comparisons. Create special interest groups (R&D Space, European Banking and Utility) to establish best practices and create a greater understanding of real estate performance to meet the business strategy IPD Occupiers give clients a balanced view of performance

4. Clients of IPD Occupiers

5. R&D companies UK: France:

7. Space Code -the essential starting point for managing the spatial aspects of any estate

9. Establish client objectives Build global performance measurement framework Robust and repeatable Efficiency, effectiveness of buildings Appropriate for business needs Emphasise outcomes and management Sensitive to local circumstances Transparent and engaging Sep-11

10. IPD standard process flow Sep-11 Identify objectives and scope of benchmarking Identify priorities Data collection, validation, sign-off International Occupier IPD IPD presentation / workshop of findings Facilitation Identify performance gaps, and actions Develop action plan Review annually (learning loop) Execute change Review strategy, align performance targets Review strategy

11. How it might work….Put into practice 1 Sep-11

12. Put into practice 2 Sep-11

13. Annual Benchmarking Service Sep-11

14. A balanced and consistent approach to performance measurement – at building level Sep-11

15. AXA case study Sep-11

16. Benchmarking multiple asset typesFire Services Performance Framework Sep-11

17. Developing global databasesBritish Council Project 240 buildings in 110 countries Assembling lease obligations Step towards performance analysis Sep-11

18. R&D Group: space classification and benchmarking Sep-11 Lab support Lab Support Lab Space General Lab Specialist Lab

19. Andrew Hawkeswood Email: Andrew.hawkeswood@ipd.com Tel: +44 (0)779 131 5026 www.ipdoccupiers.com IPD Occupiers