In October 2017, Initio was invited to participate as speaker to the Insurance Breakfast organized by Comarch in Brussels & Luxembourg.
For this event, we held a keynote about Connected Objects usage in Insurance. This is the synthetic resume and the slides of our presentation.
Presentation about how the IoT can be applied in the Insurance sector (eHealth, wearables, telematics, connected cars, connected homes...). Presentation held by Szymon Uczciwek at Comarch Benelux Insurance Breakfast on the 18th of September in Brussels.
The internet of things – The next wave - InsuranceArqiva
Our Managing Director of Smart & M2M, Wendy McMillan, talks through the impact of the IoT on the insurance industry at the Insurance and Analytics convention in September 2014.
Shaping the right strategy, managing thebiggest risk.Until recently, the Internet of Things (IoT) was on the strategic agenda of only the largest and most progressive insurers. The IoT was largely viewed as a futuristic concept, and many insurers adopted a “wait and see” attitude.
Insurtech.news - INSIGHT: INSURANCE INTERNET OF THINGS INDUSTRY SURVEYInsurtechNews.com
At the beginning of the year, everyone is looking at how to identify the crucial elements of change that will affect their business in the next twelve months. Discussions from CES 2016 showed that the attention for a lot of companies has turned to connected devices and the internet of things. There are next-gen refrigerators that look like smartphones, smart shoes that track your running habits, and autonomous vehicles that drive for you – that’s just to name a few! But, what we need to ask is who this digital ecosystem is going to affect and what players are being left out of critical first steps of IoT deployment. Recently, FC Business Intelligence asked over 300 insurers what they think the internet of things could deliver for their business. Take a look at the survey infographic featuring insight in to the applications of IoT for insurers for exclusive insight.
The Insurance of Things - How IoT Will Disrupt The Insurance IndustryAtooma Inc
Thanks to the technological convergence which the Internet of Things is, a lot of data is being generated by people and objects. But Big Data is valuable only as long as it is actionable. This amount of available data can and will have a strong impact on every industry in the next few years, providing new opportunities to improve business intelligence and make smarter decisions.
Business insider estimates that there will be 18 billion connected devices by 2018. While considering IoT on a consumer level, Strategy Analytics claims we will have 4,3 smart devices per person on the planet by 2020. Such a horizontal distribution of the internet of things allows insurance companies to estabilish a new dialogue with their customers. On the other hand, it will allow them to design tailor made solutions based on internet of things based analytics.
Presentation about how the IoT can be applied in the Insurance sector (eHealth, wearables, telematics, connected cars, connected homes...). Presentation held by Szymon Uczciwek at Comarch Benelux Insurance Breakfast on the 18th of September in Brussels.
The internet of things – The next wave - InsuranceArqiva
Our Managing Director of Smart & M2M, Wendy McMillan, talks through the impact of the IoT on the insurance industry at the Insurance and Analytics convention in September 2014.
Shaping the right strategy, managing thebiggest risk.Until recently, the Internet of Things (IoT) was on the strategic agenda of only the largest and most progressive insurers. The IoT was largely viewed as a futuristic concept, and many insurers adopted a “wait and see” attitude.
Insurtech.news - INSIGHT: INSURANCE INTERNET OF THINGS INDUSTRY SURVEYInsurtechNews.com
At the beginning of the year, everyone is looking at how to identify the crucial elements of change that will affect their business in the next twelve months. Discussions from CES 2016 showed that the attention for a lot of companies has turned to connected devices and the internet of things. There are next-gen refrigerators that look like smartphones, smart shoes that track your running habits, and autonomous vehicles that drive for you – that’s just to name a few! But, what we need to ask is who this digital ecosystem is going to affect and what players are being left out of critical first steps of IoT deployment. Recently, FC Business Intelligence asked over 300 insurers what they think the internet of things could deliver for their business. Take a look at the survey infographic featuring insight in to the applications of IoT for insurers for exclusive insight.
The Insurance of Things - How IoT Will Disrupt The Insurance IndustryAtooma Inc
Thanks to the technological convergence which the Internet of Things is, a lot of data is being generated by people and objects. But Big Data is valuable only as long as it is actionable. This amount of available data can and will have a strong impact on every industry in the next few years, providing new opportunities to improve business intelligence and make smarter decisions.
Business insider estimates that there will be 18 billion connected devices by 2018. While considering IoT on a consumer level, Strategy Analytics claims we will have 4,3 smart devices per person on the planet by 2020. Such a horizontal distribution of the internet of things allows insurance companies to estabilish a new dialogue with their customers. On the other hand, it will allow them to design tailor made solutions based on internet of things based analytics.
Are customers ready for smart home technology? Today, 2 out of 3 U.S. homeowners insurance customers would be willing to change insurance companies to get policy discounts for using smart home devices, including smart thermostats, smoke/carbon monoxide detectors and garage door openers.
NTT DATA's national research study uncovers consumers' interests in using smart home devices and their concerns around sharing data from those devices with insurance companies.
The Connected Insurance Observatory is think tank specialized on telematics and insurance IoT. It is engaging insurers, distributors, institutions and tech players with the goal to spread a culture of innovation throughout the insurance sector
The full potential of insurance telematicsMatteo Carbone
Auto telematics represents the most mature insurtech use case, as it has already passed the test and experimentation phase within the innovation unit. It is currently being used an instrument for daily work within motor insurance business units. In this domain, Italy is an international best practice example
Infographic: The connected insurance customerBrian Banigan
Infographic featuring insights from the IBM Institute for Business Value study "Digital reinvention - Trust, transparency and technology in the insurance world of tomorrow"
http://www-935.ibm.com/services/us/gbs/thoughtleadership/digitalreinvention-insurance/
I'm pleased to share the first Singapore InsurTech Landscape. The focus is on the start-ups founded in SG, as well as those with regional HQs or major projects (such as Collab). Hats off to a vibrant ecosystem!
Please note that landscapes are living documents. Feel free to DM me on LinkedIn to agree, disagree or add your start-up to the landscape!
The first think tank dedicated to the Connected Insurance (Telematics & Insurance IoT), the most relevant insurTech trend (representing around 80% of the $16,5B invested on IsurTech globally as of today)
The think tank focused on Connected Insurance, the first InsurTech trend able to scale up. We are addressing the business opportunities on auto telematics, other personal lines (connected health, connected life, connected home) and commercial lines
IoT is a terrific opportunity for the insurance sector.
But the average understanding of this opportunity in the different markets is low, and it is common to hear superficial comments by analysts in the various markets.
Let's demystify some myths!
InsurTech trends: Connected Insurance as the most relevant one considering TAM and maturity level. It has already shown adoption and material impacts in some markets.
Internet of Things is Poised to Transform the Insurance SectorPaasmer
The explosive growth of IOT is here and now, it’s considered the new Digital revolution. As per Gartner IOT forecast, it is estimated that by 2020 and more than 35 billion things will be connected to the Internet.
Also Gartner predicts global spending on IOT — including all hardware, software and services — has exceeded $1.3 trillion in 2015 and is forecast to reach $3.5 trillion by 2020.
The reasons why for adopting IoT in the insurance sector are:
1) frequency of interaction
2) value creation
3) knowledge creation
4) sustainability
An incredible opportunity for the insurance sector
Onramp key takeaways:
1) Same Insurtech brutal truths
2) The future of the Insurers will be insurtech
3) Reasons why for adopting IoT in the insurance sector
4) The IoT Insurance Observatory mission
The IoT Insurance Observatory is a four year old think tank specialized in insurance IoT
The Observatory generates and promotes innovation in the insurance sector: representing the cutting edge of global innovation; offering a strategic vision to exploit the insurance IoT full potential; stimulating research and debate between the participants.
Are customers ready for smart home technology? Today, 2 out of 3 U.S. homeowners insurance customers would be willing to change insurance companies to get policy discounts for using smart home devices, including smart thermostats, smoke/carbon monoxide detectors and garage door openers.
NTT DATA's national research study uncovers consumers' interests in using smart home devices and their concerns around sharing data from those devices with insurance companies.
The Connected Insurance Observatory is think tank specialized on telematics and insurance IoT. It is engaging insurers, distributors, institutions and tech players with the goal to spread a culture of innovation throughout the insurance sector
The full potential of insurance telematicsMatteo Carbone
Auto telematics represents the most mature insurtech use case, as it has already passed the test and experimentation phase within the innovation unit. It is currently being used an instrument for daily work within motor insurance business units. In this domain, Italy is an international best practice example
Infographic: The connected insurance customerBrian Banigan
Infographic featuring insights from the IBM Institute for Business Value study "Digital reinvention - Trust, transparency and technology in the insurance world of tomorrow"
http://www-935.ibm.com/services/us/gbs/thoughtleadership/digitalreinvention-insurance/
I'm pleased to share the first Singapore InsurTech Landscape. The focus is on the start-ups founded in SG, as well as those with regional HQs or major projects (such as Collab). Hats off to a vibrant ecosystem!
Please note that landscapes are living documents. Feel free to DM me on LinkedIn to agree, disagree or add your start-up to the landscape!
The first think tank dedicated to the Connected Insurance (Telematics & Insurance IoT), the most relevant insurTech trend (representing around 80% of the $16,5B invested on IsurTech globally as of today)
The think tank focused on Connected Insurance, the first InsurTech trend able to scale up. We are addressing the business opportunities on auto telematics, other personal lines (connected health, connected life, connected home) and commercial lines
IoT is a terrific opportunity for the insurance sector.
But the average understanding of this opportunity in the different markets is low, and it is common to hear superficial comments by analysts in the various markets.
Let's demystify some myths!
InsurTech trends: Connected Insurance as the most relevant one considering TAM and maturity level. It has already shown adoption and material impacts in some markets.
Internet of Things is Poised to Transform the Insurance SectorPaasmer
The explosive growth of IOT is here and now, it’s considered the new Digital revolution. As per Gartner IOT forecast, it is estimated that by 2020 and more than 35 billion things will be connected to the Internet.
Also Gartner predicts global spending on IOT — including all hardware, software and services — has exceeded $1.3 trillion in 2015 and is forecast to reach $3.5 trillion by 2020.
The reasons why for adopting IoT in the insurance sector are:
1) frequency of interaction
2) value creation
3) knowledge creation
4) sustainability
An incredible opportunity for the insurance sector
Onramp key takeaways:
1) Same Insurtech brutal truths
2) The future of the Insurers will be insurtech
3) Reasons why for adopting IoT in the insurance sector
4) The IoT Insurance Observatory mission
The IoT Insurance Observatory is a four year old think tank specialized in insurance IoT
The Observatory generates and promotes innovation in the insurance sector: representing the cutting edge of global innovation; offering a strategic vision to exploit the insurance IoT full potential; stimulating research and debate between the participants.
How an insurer can stay relevant in the age of dataMatteo Carbone
Irrelevancy is only a choice for an Insurer, not his inevitable destiny. Insurtech can make the insurance sector stronger and therefore more capable of achieving its strategic goal: to protect the way people live.
GDPR is moving the private data ownership from Businesses to EU residents.
GDPR is pushing businesses to re-imagine their data management systems in order to take into account the new set of rights.
GDPR costs of non-compliance are high – 4% of the global turnover or up to EUR 20 million
Off-chain database combined with a Public Blockchain can automate data management & quality systems, decrease costs of compliance, increase data flow transparency and more …
IoT Insurance Observatory is a six-year-old think tank specialized on the insurance IoT with the participation of top executives from the most relevant Insurers, Reinsurers, and Tech players in the IoT and telematics insurance arena
The think tank membership provides access to the most globally relevant insurance IoT knowledge, and its goal is to promote a profitable IoT adoption in the insurance industry.
NTT DATA Open Innovation Contest 10.0 for startups and scaleupsTom Winstanley
NTT DATA runs a global open innovation contest annually as part of programmes to identify partners to develop new value adding services with and to scale services and go-to-market more rapidly. This 10.0 edition of the event is taking place in 16 cities globally, including in London and Edinburgh in December 2019. Find out more at http://uk.nttdata.com/openinnovationcontest
The Digital Insurer’s German News Correspondent Uli Kleber of Generali attended the conference. The slides are his reflections of the event from a digital insurance perspective.
Berlin, 5-6 April 2017
The IoT Insurance Observatory mission is to promote a profitable IoT adoption in the insurance sector.
The six annual editions have aggregated more than 130 organizations.
Tech players and Insurance companies, including:
* 4 of the top 5 Reinsurers
* 11 of the top 15 European Insurance Groups
* 10 of the top 15 US P&C Insurance Groups
What Lies Beyond Digital for Insurance Bionic Operations? Alberto Garuccio
Insurtech issue #43 Techstars Startup Digest. If you are interested in reading the digital version or subscribing visit >> https://www.getrevue.co/profile/startupdigest-insurtech
The Observatory generates and promotes innovation in the insurance sector: representing the cutting edge of global innovation; offering a strategic vision to exploit the insurance IoT full potential; stimulating research and debate between the participants.
The seven annual Observatory editions in figures:
- 2738 hours of one-to-one workshops
- 32 plenary symposiums between North America and Europe
- 87 insurance companies (including 4 of the top 5 Reinsurers, 11 of the top 15 European Insurance Groups, and 10 of the top 15 US P&C Insurance Groups)
- 51 tech players and vendors
Insurance IoT Observatory is a six-year-old think tank specialized on the insurance IoT with the participation of top executives from the most relevant Insurers, Reinsurers, and Tech players in the IoT insurance arena
The think tank membership provides access to the most globally relevant insurance IoT knowledge
FinTech and InsuranceTech case studies digitally transforming Europe's future with BigData and AI
The new data-driven industrial revolution highlights the need for big data technologies to unlock the potential in various application domains. The insurance and finance services industry is rapidly transformed by data-intensive operations and applications. FinTech and InsuranceTech combine very large datasets from legacy banking systems with other data sources such as financial markets data, regulatory datasets, real-time retail transactions, and more, improving financial services and activities for customers.
Let's demystify the IoT insurance fake news.
Lesson learned through the work with more than 100 insurers, reinsurers and tech players in 15 different countries.
Digital Innovation Digest by Initio. Special focus on Belgium and Digital Pan European ID.
Swoon is coming in Belgium
ITSME has won 40% of Belgian
Private Bank DELEN take over fintech Swanest
Digital Innovation Digest by Initio. News about innovation in Finance industry. This month: "Orange Bank, the beginning of the end?", and "Shared Bank agency".
The past few months stock markets have seen some unusual phenomena. Stocks at the brink of bankruptcy surged, relatively unknown stocks that have stock acronyms similar to those of large companies were rising. Pandemic buzzword stocks exploded. There is a force that is moving the stock market, it’s not the fed, it’s not the hedge funds. It’s an army of amateur traders using the zero-commission trading app Robinhood disrupting long-standing norms in capital markets.
Debriefing of the Initio's Breakfast club session of June 2019 dedicated to open banking.
3 topics addressed:
Disintermediation: Should Banks Still Be Afraid?
How Customer Centricity Killed your Innovation
The Marketplace: An Unexpected Journe
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
[Google March 2024 Update] How To Thrive: Content, Link Building & SEOSearch Engine Journal
March 2024 disrupted the SEO industry. Websites were deindexed, and manual penalties were delivered—all to produce more helpful, more trustworthy search results.
How did your website fare?
Watch us as we delve into the seismic shifts brought about by Google's March 2024 updates and explore strategies to not just survive, but thrive in this dynamic digital landscape.
You’ll learn:
- How to create content that is valuable to users (not just search engines) using E-E-A-T.
- How to build links that can boost rankings and withstand algorithm updates.
- Best practices for content creation and link building so you can thrive during algorithm updates.
With Vince Ramos, we'll examine the implications of the latest algorithm changes on content creation, link building, and SEO practices, and offer actionable insights from businesses like yours that have remained steadfast amidst the volatility.
Using real-life case studies, we’ll also show you the effectiveness of manual link building techniques and person-first content strategies.
Whether you're a seasoned SEO professional, a budding content creator, or anyone in between, this webinar will help you weather the changes in Google's algorithms and capitalize on them for sustained success.
Check out this webinar and unlock the secrets to thriving in the new Google era.
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
As the call for for skilled experts continues to develop, investing in quality education and education from a reputable https://www.safalta.com/online-digital-marketing/best-digital-marketing-institute-in-noida Digital advertising institute in Noida can lead to a a success career on this eve
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Monthly Social Media News Update May 2024Andy Lambert
TL;DR. These are the three themes that stood out to us over the course of last month.
1️⃣ Social media is becoming increasingly significant for brand discovery. Marketers are now understanding the impact of social and budgets are shifting accordingly.
2️⃣ Instagram’s new algorithm and latest guidance will help us maintain organic growth. Instagram continues to evolve, but Reels remains the most crucial tool for growth.
3️⃣ Collaboration will help us unlock growth. Who we work with will define how fast we grow. Meta continues to evolve their Creator Marketplace and now TikTok are beginning to push ‘collabs’ more too.
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
10 Video Ideas Any Business Can Make RIGHT NOW!
You'll never draw a blank again on what kind of video to make for your business. Go beyond the basic categories and truly reimagine a brand new advanced way to brainstorm video content creation. During this masterclass you'll be challenged to think creatively and outside of the box and view your videos through lenses you may have never thought of previously. It's guaranteed that you'll leave with more than 10 video ideas, but I like to under-promise and over-deliver. Don't miss this session.
Key Takeaways:
How to use the Video Matrix
How to use additional "Lenses"
Where to source original video ideas
First Things First: Building and Effective Marketing Strategy
Too many companies (and marketers) jump straight into activation planning without formalizing a marketing strategy. It may seem tedious, but analyzing the mindset of your targeted audiences and identifying the messaging points most likely to resonate with them is time well spent. That process is also a great opportunity for marketers to collaborate with sales leaders and account managers on a galvanized go-to-market approach. I’ll walk you through the methods and tools we use with our clients to ensure campaign success.
Key Takeaways:
-Recognize the critical role of strategy in marketing
-Learn our approach for building an actionable, effective marketing strategy
-Receive templates and guides for developing a marketing strategy
2. Expertise mattersExpertise matters
Foreword
2
Initio is a business consultancy firm specialized
in the Financial Industry.
Initio operates in the financial sector since 2008,
servicing a wide range of clients.
Our offering is focused on business consultancy
combined with project methodology in order to
assist our clients on the whole project cycle.
All our consultants have a background in the
financial sector and core business expertise
across business lines.
Initio is the international brand of the French group
Square.
3. Expertise mattersExpertise matters
About the speakers
3
Geoffrey Laloux,
Manager of the Business Line “Innovation & Digital Transformation”.
17 years of experience in digital transformation, from the Telecoms industry to the financial sector
through European institutions, always with a focus on innovation and customer centricity.
Geoffrey Rolin,
Senior Consultant, Digital Insurance
Since more than 9 years active in the Insurance & Banking sector in Belgium, from corporate
strategy to implementation of digitalization of sales & services flows.
Perle Nguyen,
Senior Consultant, Insurance.
Evolving in Banking & Insurance industries for more than 11 years, taking part in projects related to
CRM and Mobile App.
4. Expertise mattersExpertise matters
Summary
4
IoT : Insurance of Tomorrow ?
1. A short introduction
2. Initiatives and first returns on experience
3. Risks and Opportunities
4. IoTs will be game changers if…
6. Expertise mattersExpertise matters
Summary
6
IoT : Insurance of Tomorrow ?
Connected Object according to Initio :
Autonomous sensor , connected to internet directly or via
third party device like a Smartphone, able to collect, send &
receive data, and eventually able to trigger some actions
without any human intervention.
8. Expertise mattersExpertise matters
Customer journey surrounded by IoT
in this continent, in a time not so far away …
8
Shared car
GPS with detection – travel
insurance proposed as soon
as destination is abroad
Subscription directly on the
screen of the car (reception
by email of the contract)
Shared car
Ethylolock to start the car
+
Gamification on defensive
driving
Insurance Subscription
isn’t SCiFi
Already implemented in
Belux on shared cars :
DriveNow
Proposition to make
Ethylolock compulsory by
Governor of Antwerp
9. Expertise mattersExpertise matters
Customer journey surrounded by IoT
in this continent, in a time not so far away …
9
Warehouse
Water leak detectors
In case of damage : Call to
owner/plumber/broker
Private Flat
smoke detectors
Verisure already has
strategic alliances with
Swedish Insurance
companies for this
specific IoT
Connected detectors
(partnerships with BE
Insurance
companies)
10. Expertise mattersExpertise matters
Customer journey surrounded by IoT
in this continent, in a time not so far away …
10
Health
captor to detect heart attack,
connected with Health
platform. He is called by the
platform and tells them that
everything’s fine. He commits
to do a medical check up soon.
Health
member of a sport center. She
received a discount during
registration for sport articles
and face-to-face sessions
with a coach.
If he follows the whole
program, he has some
discount on her next premium
of life insuranceFitBit already has
strategic alliances
with UK Insurance
Companies
Discount on sport
subscription &
equipment by
insurance company
(MMA / France)
11. Expertise mattersExpertise matters
Customer journey surrounded by IoT
in this continent, in a time not so far away …
11
Pet Insurance
Captor to localize and make
real-time health check-upsBuddy already has
strategic alliances with
French Insurance
Companies (Assuropoil)
(with Belgian subsidiary)
12. Expertise mattersExpertise matters
Customer journey surrounded by IoT
in this continent, in a time not so far away …
12
Reminder !!
• This is NOT Science Fiction
• Concrete examples
• European partnerships between IoT and Insurance Companies
• Most are already in production
This might still seem like “pie in the sky” to many BUT it is a real opportunity to
leverage business and to gain competitive advantage
13. Expertise mattersExpertise matters
IoT -A new Business model
13
SMART HOME
Insurer
The adequate combination of connected devices/sensors and
insured risks enables an increase in Customer knowledge.
IoT brings a drastic increase of touchpoints.
14. Expertise mattersExpertise matters
Issues to tackle / Constraints
14
• Privacy (capture confidential /personal data)
• GDPR (problematic of data management)
• Data protection (hacking, cloud )
• Digital signature (how to subscribe a contract with a device)
Regulatory
constraints
• financing
• set up /distribution
• removal at the end of the contract
• Aging / replacement
Logistical
constraints
15. Expertise mattersExpertise matters
Issues to tackle / Constraints
15
• Availability of data scientists
• IT architecture
Data management
• Agile Methodology – working with POC and MVP
• Digital Mindset of Employees
Internal
Organisation
• Making client perception change on IoT, not intrusive but
opportunity to be better protected.
Marketing
16. Expertise mattersExpertise matters
Opportunities
16
• Tailored made premiums
• “bad risks” are priced at the right price
• Potential collapse of the whole mutualisation system
Premium
• Reduce the number of claims by improving prevention
• Reduce uncertainty on each claim will reduce technical provisions
to cover the risk
Claims
• Improve Customer Centricity by tailored made risk calculation
• Increase in Customer satisfaction and loyalty by increased
customer centricity
Marketing
17. Expertise mattersExpertise matters
Opportunities
17
• Modernise image of the traditional insurance sector
• Opportunity to capture Media Attention
• Increase employee attractiveness & Customer Interest
Brand
Improvement
• Competitive advantage by 1st mover on other players (old-
fashioned insurance companies)
1st Mover
Advantage
19. Expertise mattersExpertise matters
IoT will be game changers if…
19
Data Privacy is respected and reinforced:
• Data collection and exploitation must be in line with
legal requirements (GDPR, Privacy, Loi Evin…)
• Security must be hacker-proof. It’s a major concern for
customers and a real threats.
• Data management must be transparent: Like Ad-
blockers, Consumer distrust of the commercial
exploitation of data may give rise to different forms of
IoT or Data-blockers.
20. Expertise mattersExpertise matters
IoT will be game changers if…
20
Customers perceive IOTs as a source of benefits
and not a threat:
Mass adoption of IoT (on voluntarist basis) will be
possible if IoT are marketed like “good for those who
do more” and not like “bad for those who don’t respect
the rules”.
Barriers to adoption:
• Awareness
• Lack of perceived value
• Price
• Concerns about privacy & security
26
27
47
Yes Maybe if… NO
IoTs adoption willingness by consumers
21. Expertise mattersExpertise matters
IoT will be game changers if…
21
IoTs are integrated in a (new) customer centric
relationship model.
IoTs, mobile apps and online applications are offering more
contact points between insurers and customers.
Those opportunities must be exploited and integrated all along
the customer life cycle.
IoT must be used not only to propose personalized tariffs, but
also to trigger real time business decision
Customer
Core
Business
activities
Non Core
Business
activities
CRM & Data analytics
Marketing Actions
22. Expertise mattersExpertise matters
IoT will be game changers if…
22
New profitable business models are defined:
New product design methodology like design thinking
and agile project management must also be integrated
into corporate culture
Personalization of risk assessment must be transformed
into concrete (and profitable) new products and services.
• Pay when you drive (use)
• Pay how you drive (use)
• Micro insurance and contextual / slice offering
23. Expertise mattersExpertise matters
IoT will be game changers if…
23
Collected data must be injected into an ecosystem:
Data must be acquired (in part) from external companies to
be internally enriched and then reinjected (resold) to other
ecosystems.
Data Ecosystem
24. Expertise mattersExpertise matters
IoT will be game changers if…
24
Collected data are injected into an ecosystem:
New profitable business models are defined,
IoTs are integrated in a (new) customer centric relationship model,
Customers perceive IOTs as a source of benefits and not a threat,
Data Privacy is respected and reinforced,
IF
and
and
and
and
THEN
IoT =
Disruption