SlideShare a Scribd company logo
IoT Insurance
Observatory
2021 initiative presentation
2
The Observatory mission is to promote a profitable IoT adoption
Insurance IoT Observatory is a five-year-old think tank
specialized on the insurance IoT with the participation of
top executives from the most relevant Insurers,
Reinsurers, and Tech players in the IoT insurance arena
The Observatory is about connecting people and ideas in
order to spread the innovation culture throughout the
insurance market with three concrete outcomes:
• A global multiclient research on the insurance IoT
paradigm
• One-to-one workshops delivered to each member
• Plenary symposiums with all the members
Some international insurance best practices have
successfully integrated IoT in their insurance value chain
and achieved positive ROIs. These insurer’s business
transformation journeys show how strategy matters
more than size
The Observatory speaks the insurance business
units’ language but has the innovation units’ soul
3
The former four Observatory editions in figures
hours of one-to-one
workshops
plenary symposiums
between North America
and Europe
insurance companies,
including:
4 of the top 5 Reinsurers
11 of the top 15 European
Insurance Groups
8 of the top 15 US P&C
Insurance Groups
international publications tech players and vendors
2000
21
6 41
76
Worked directly with players accounting for more than 80% of global IoT
insurance volumes (number of insurance policies with telematics, smart
home/buildings, and connected health/life)
4
The 2020 Observatory members
5
The think tank membership provides access to the most globally
relevant insurance IoT knowledge
The knowledge is delivered through workshops dedicated one-
to-one to each of the organizations, which are members of the
Observatory and plenary symposiums both in North America
and Europe
Observer
Interpreter
The most pragmatic multiclient research specialized in the
insurance IoT domain based on a constant observation of the
usage of sensors in different insurance business lines around
the globe
We interpret best practices and pitfalls for the members
leveraging experience built on advising hundreds of
organizations in almost 20 different international countries on
IoT insurance projects
Storyteller
6
We cover all the insurance business lines
Business lines Cross-business line topics
Personal auto
Homeowner
Life & Health
Commercial auto
Property
General liability and umbrella
Workers’ compensation
Employee benefits
Extended warranty
Personal
lines
Commercial
lines
Seniorliving
Agriculture
Retail
Manufacturing
Construction
Logistic
Behavioral
change
Selling services and
improving customer
experience
IoT
architecture
Continuous
Underwriting
IoT-based innovation
journey
(IoT and leadership
capabilities)
Go to
market
Real time risk
mitigation
Ecosystems
ROI
management
Digital twins &
usage of new
knowledge about
clients and risk
7
We help Observatory members to address the insurance IoT opportunity
What topics do we cover? What learnings are obtained by members?
• Insurance IoT vision and
strategy
• Reasons for adopting IoT into
the insurance business
• Current insurance IoT state of
adoption
• Deep dive (international best
practices, local opportunities,
expected future development)
on the following IoT use case:
– Customer experience
– Continuous underwriting
– Prevention and mitigation
– Behavioral change
– Claims management
– Selling services
– New sales approaches
– Cross and up-selling
– New approaches to insure
current risks
– New risks
– Positive externalities to
the society
• Deep dive on leadership
capabilities (international
success stories, pitfalls):
– Vision and strategy
– Usage of IoT as enabler for
business performances
– Engagement
– Governance
– Continuous innovation
• Key aspects for execution:
– Go to market and
partnership
– People, skills, and processes
– IoT architecture
– Data sources and sensors
• Focus on critical issues and
constraints:
– Compliance and privacy
– Operational risks (security
and data confidentiality)
• Understanding the business reasons for adopting the
insurance IoT paradigm
• Understanding the role of leadership capabilities in the IoT-
based business transformation
• Identifying the different insurance IoT use cases and their
contribution for providing a strategic advantage to your
business
• Identifying approaches to execute a profitable IoT-based
business transformation
• Assessing customer readiness for different value
propositions
• Assessing your company’s readiness for the IoT journey
• Understanding best practices for enhancing IoT capabilities
and leadership capabilities in your insurance IoT program
• Identify the challenges of insurance IoT programs (both in
the design, execution, and continuous evolution) and
methods for addressing them
8
20
Earned additional service fees
Security/ Safety
o Remote monitoring and
emergency services to provide
peace-of-mind
Care
o Remote monitoring and assistance
focused on specific health and
wellbeing needs directly
connected to households:
‒ Chronic patients
‒ Post surgery patients
‒ Elders
‒ Kids
‒ Pets
Solar panel
Lighting
Intrusion
alarm
Heating/
cooling
Thermostat
Flower
control
Computers &
electronics
Mould detector
Camera
Refrigerator
and freezer
Fire detection
Camera
Lock
Electric meter
Vacuum
cleaner
Washing
machine
Heat
exchanger
Auto value proposition
enlarged with a suite of
services telematics based
Home security and safety and
a platform of care services a la
carte
Alert in case speed
limits are exceeded Client assistance and
personalized case
management in case
of crash
Highway/parking
area tolling
Alert if the car is
hit when parked
Weather alert based
on geo-localization
Road or medical assistance
via dedicated button
Automatic assistance
to the client on the
premises in case
of severe accident
Simplified claim
notification, including
automatic form fill-in
based on telematics data
Claim
certification
at client’s
disposal
Short-
time
theft
cover
Parking
localiza-
tion
Bodyguard for
emergency outside
the car when parked
Antitheft service if the
box is removed/
uninstalled
Stolen vehicle
recovery
Alert in case the vehicle
is moved when the
engine is off (e.g. tow-
away)
Alert if the
car is hit
when
parked
1 3
2 4
5
6
7
8910
1112
13
14
15
16
While Driving
In case of crash
When parked
38
Manufacturing (Industrial IoT) - Map of the most relevant
Industrial IoT use cases for insurers
Potential to
deliver services
- +
-
+
3D printing
Advanced Digital
Product Engineering
Asset/Plant
Performance Optimization
Human-Robot
Collaboration
Inventory Optimization
Predictive
Maintenance
Quality Control
Remote Services
Supply chain
track and trace
Augmented
Operations
Energy Management and
optimization
Everything-as
-a-Service
Business Models
Potential to create impact on the
insurer technical profitability
One-to-one workshops to deep-dive the more relevant aspects for your
company
6
Telematics usage on commercial auto is at infancy
Source: IoT Insurance Observatory, represented the level of maturity of the most advanced market for each business lines
• First pilots focused on
one single use case
• Roll out by few
pioneers (with some
volumes)
• More pilots and
product lunches, by
greatest part of players
by using a "me-too"
approach
• Only few top players
understand IoT full
potential (UW, claims,
VAS), define their
own approach (e.g.
big data) and push to
sell more
• Commercial offer
differentiation
• IoT potential fully
understood and
increased commercial
push by all players
• Differentiating
solutions / providers
over top players
• Telematics approach
is the standard for the
insurance business
• Relationship
consolidation between
top players and
providers, cross-country
diffusion of best
practices
Incubation
phase
Growth
phase
Maturity
phase
Exploration
phase
Learning
phase
“What is the ROI of the use
case?"
"Does the approach
make sense?"
“What is the best way to do
it at my company?"
“How to extract more value
from the data?"
Personal
Auto
Commercial Auto
Commercial
Buildings
Homeowner
IIoT and
Workers’ Comp
43
Homeowners – The concept of connected home shows
appeal to homeowners
27.0%
27.3%
12.1%
7.5%
Canada
24.0%
5 Not interested at all
FranceAustria
28.2%
15.0%
4
7.7%
3 28.8%
6.8%
12.9%
29.2%
30.5%
22.4%
33.1%
19.1%
32.7%
7.6%
9.2%
20.9%
29.4%
36.7%2
10.9%
14.4%
29.2%
1 Definitely I will
purchase it 12.6%
28.9%
Germany
19.6%
14.8%15.7%
22.4%
Italy UK USA
9.5%
29.1%
18.6%
6.0%
Source: SSI survey for the IoT Insurance Observatory
34
The governance of economics of the IoT insurance paradigm is complex and also
requires a strong support from your financial department
Cash back, rewards, ..
Commission to distributors
$
Iot costs (hardware amortization,
installation, operative costs)
$
Insurer costs
Claims ($)
Discount valve
Premiums ($)
Service fees ($)
Service subsidization
valve Insurer
profitability
Loss ratio valve
Products, cash back, ..
From partners
Other shared
value valve
POLICYHOLDERs
$
$
Benefits from the
insurance IoT use cases
Iot Mastery
Pressure Gauge
Partner contribution
valve
Sources: IoT InsuranceObservatory
9
Peer discussions at plenary symposiums
May 5th ’20 (Digital)
9.00 -
9.30
“Residential Risk
Management Leveraging
IoT” - DeVito, Hartford
Steam Boiler
9.30 -
10.00
“Nationwide’s
Innovation Journey” -
Steinfeldt, Nationwide
10.00 –
10.30
“Geospatial Intelligence -
Generating Business
Value with Artificial
Intelligence and
Geospatial Data” -
Mason, Reply
10.30 -
11.15
“Experimenting with IoT
in Commercial Lines” -
Campany, The Hartford
11.15 -
11.45
IBM telematics
experience in personal
auto - Caleari, IBM
11.45 -
12.30
“Vitality Drive – utilising
telematics to spur
customer engagement,
improve driving
behaviour and enhance
profitability” - Alli,
Discovery Vitality
12.30 -
13.00
“A comprehensive view
of the automotive &
mobility landscape:
ADAS, EVs, Claims and
more” - Ricci, Swiss Re
Sep 23rd ‘19, Vegas
10.30-
11.00
Smart Home Insurance –
Observations from the
Field” - Wechsler, Comcast
11.00-
11.30
“Increasing customer value
from connected home” -
Poll, Neos
11.30-
12.00
– “Commercial and MDUs
Water Damage
Mitigation... a proven IOT
application" - Kritzler,
Likktech
12.00-
13.00
“Auto Insurance
Telematics-based Pricing -
An interactive discussion
about market trends” –
Ross, DRC Group
14.00-
14.30
“Applied artificial
intelligence for agri-
insurance” – Ardossi, Data
Reply
14.30-
15.00
“The Modern Use of
Telematics - Claims and
Behavior Change” –
Bowne, Cambridge Mobile
Telematics
15.00-
15.30
“Smart Mobility – Fleet
Telematics Value
Proposition – Lessons
Learned”, Weisgerber,
Munich Re
15.30-
16.00
“Rewards and Risk: Using
Connected Health and
Wearables in Life
Insurance” – Bewley,
EVŌ and Rivard, Munich Re
Dec 5th ’19, Iselin Dec 17th ’19, Turin
10.00-
11.00
Think as an insurer,
Innovate like a retailer –
Materozzi, Intesa Sanpaolo
Vita
10.15 -
11.00
Business Transformation
through industrial IOT –
Moser, Munich Re and
Petrikat, Relayr
11.00-
11.25
Italian drivers’ perspective
on distraction and
connected insurance -
Rashid, Cambridge Mobile
Telematics
11.25-
11.50
Driving intelligence across
the customer lifecycle -
Kisvarday, TrueMotion
11.50-
12.40
Competing in a world of
digital ecosystems: how
can insurers react? -
Avramakis, Swiss Re
12.40-
13.00
G-Evolution and IBM JMA –
Scarnera and Romani, G-
Evolution and Cervetto,
IBM
14.00-
14.30
The impact of GDPR on
organizations: adapting
internal processes to the
change in legal landscape -
Novellini, Portolano Cavallo
14.30-
15.00
Biological Age Model and
the technology at support
of continuous underwriting
– Ciabattini, Scor
15.00-
15.30
SPHERE: home insurance
ecosystem - Mesiano,
Perceptolab
15.30-
16.30
Interactive session on the
usage of IoT data in
Commercial Lines, Dabusti
and Carbone
9.15-
10.00
How insurers can leverage
data for customer-centric
approaches – Sankar,
ValueMomentum and
Young, Buckle
10.00-
10.30
Keeping Customers at the
Center of Connected
Insurance - Jamiel &
D’Amato, CMT
10.30-
11.00
Motor insurance solutions
for complex markets -
Genovese, Swiss Re
11.00-
11.30
The impact of Distracted
Driving in telematics
scoring models and best
practices for behavior
change - Phillips, Arity
11.30-
12.15
Auto Telematics
Roundtable - Genovese,
Swiss RE; Phillips, Arity;
Kowal, The Hartford
13.00-
13.45
The Future of Work; IoT
and the Proud, Protected,
and Productive Industrial
Athlete - Petterson -
StrongArm Tech
13.45-
14.30
IoT & Life Insurance
Roundtable - Goehrke,
Munich Re; Heafitz,
Prudential; Bowley, EVO;
Benton, Novarica
14.30-
15.00
Helping Broker’s Embrace
Value-Added Services -
Anderson, The Anderson
Network
15.00-
15.30
The Smart Home solutions
by customer segment,
Skuba - National Smart
Home
Dec 15th ‘20 (Digital)
9.10 -
9.40
Modernizing claims with
Mobile Telematics –
McMahon, Cambridge
Mobile Telematics
9.40 -
10.10
Telematics in Insurance
2020: Current State and
Evolution – Huberty,
Novarica
10.10 -
10-40
Swiss Re ADAS Risk Score.
A forward-looking view to
make motor UW smarter –
Grivel, Swiss Re
10.40 -
11.10
The only right time is the
time left – Myszkowski,
Talanx
11.10 -
11.40
Taking engagement to the
next level. Using data to
modify human behavior in
insurance populations -
Bewley, Evo
11.40 -
12.10
Cyber Risks & IoT
insurance programs - Ben-
Meir, SCADAfence and
Horvitz, HCS Capital
12.10 -
13.00
IoT-based commercial
insurance roundtable –
Frey, Nationwide;
Galbraith, AF Group;
Matsui, kWh Analytics and
Peterson, Farm Bureau
Sep 29th ’20 (Digital)
9.00 -
9.30
Measuring Smart Home
ROI in P&C insurance -
Jurgens, Notion
9.30 -
10.00
Driving success in a
telematics program -
McMahon, Cambridge
Mobile Telematics
10.00 –
10.30
Artificial Intelligence: a
fast track for car insurance
claims – Ardossi, Data
Reply
10.30 -
11.00
Using Wearables for Risk
Management in Workers’
Compensation – Travis
and Galbraith, AF Group;
Glynn and West,
MakuSafe
11.00 -
11.30
An approach the elderly
segment - Caleari and
Farinella, IBM
11.30 -
12.00
Future of IoT in Life
Insurance Ecosystems -
De Sousa, Scor
12.00 -
12.30
COVID-19: Health
ecosystems from
information to integration
– and value creation –
Avramakis, Swiss Re
12.30 -
13.00
The telematics innovation
journey – Sarkar,
ValueMomentum;
Dzezinski, Erie
LAST SESSIONS
10
The connected
and sustainable
insurance
December '16
Connected
Insurance
Observatory
Unveiling the
full potential
of telematics
May ‘17
Swiss Re
Connected Insurance
Report
December ‘18
Insurance Nexus &
IoT Insurance
Observatory
Smart Home
Insurance
April ‘19
American Family
Insurance & IoT
Insurance
Observatory
Attractive UBI
Business Models
for US Consumers
July ‘20
Cambridge Mobile
Telematics & IoT
Insurance
Observatory
Some of the IoT Insurance papers with Observatory contribution
From claims
coverage to
prediction and
prevention services
Publication Expected
in Q1 ’21
The Geneva
Association
11
Unique perspective of the various
Insurance IoT use cases around the
world. Really helpful the deep dive
tailored on our needs
Insurer
Some quotes from the Observatory participants
The initiative provided though-
provoking contents. The deep dive
sessions were clear and stimulated
great engagement within the
organization
Insurer
It is not about to discover the new
killer application. The Observatory
have continuously delivered top
level contents and provided food
for thoughts, valuable input for our
innovation path
Insurer
When you read a press release or
hear a speech at conference, you
see only the shining side. It is great
to have the rationalization that
connects dots, and investigates
also what has not worked well
Insurer
Insightful ideas and continuous
opportunities to meet innovative
providers to partner with
Insurer
Great platform for engage and
discuss a wide range of topics and
ideas that will impact all of us in
the insurance industry soon
Reinsurer
Relevant opportunity to approach
unique contents about connected
insurance – both from actuarial
angle and customer angle - and to
discuss them with Insurance
Executives, Associations and the
Regulator
IT provider
The Observatory is creating value
for us. We met insurers that have
started to work with us. It is also
useful to have a constant update
on the markets around the world
IoT Insurtech startup
The Observatory has provided a
guidance that has allowed us to
successfully pilot IoT wearable
devices to prevent workplace
injuries without being led astray by
industry hype and press releases
Insurer
12
Contacts
Matteo Carbone
Founder and Director of the IoT Insurance Observatory
Keynote speaker and writer on insurance innovation
Global InsurTech Influencer (Top 2 InsurTech Influencer by InsurtechNews, Top InsurTech
Influencer by Right Relevance, Top 10 InsurTech Influencer and top 4 insurtech influencers in the fintech
community by Onalytica, Top 20 Influencer in Geoinsurance by Conirium, Top 25 Disruptors in the
Insurance Industry by Vertafore)
www.IoTinsObs.com
Matteo.carbone@iotinsobs.com
+39 (334) 622- 0378
+1 (929) 309-6026

More Related Content

What's hot

From Risk Transfer to Risk Prevention
From Risk Transfer to Risk PreventionFrom Risk Transfer to Risk Prevention
From Risk Transfer to Risk Prevention
Matteo Carbone
 
Connected and Sustainable Insurance
Connected and Sustainable InsuranceConnected and Sustainable Insurance
Connected and Sustainable Insurance
Matteo Carbone
 
IoT & Insurance
IoT & InsuranceIoT & Insurance
IoT & Insurance
Matteo Carbone
 
The future of Auto insurance
The future of Auto insuranceThe future of Auto insurance
The future of Auto insurance
Matteo Carbone
 
IoT insurance lessons learned
IoT insurance lessons learnedIoT insurance lessons learned
IoT insurance lessons learned
Matteo Carbone
 
Insurance IoT is about Value Sharing
Insurance IoT is about Value SharingInsurance IoT is about Value Sharing
Insurance IoT is about Value Sharing
Matteo Carbone
 
IoT Insurance Observatory
IoT Insurance Observatory IoT Insurance Observatory
IoT Insurance Observatory
Matteo Carbone
 
The New Connected Claim Paradigm
The New Connected Claim ParadigmThe New Connected Claim Paradigm
The New Connected Claim Paradigm
Matteo Carbone
 
InsurTech in Asia - Swiss Re perspective
InsurTech in Asia - Swiss Re perspectiveInsurTech in Asia - Swiss Re perspective
InsurTech in Asia - Swiss Re perspective
The Digital Insurer
 
Insurtech what’s in it for the customer
Insurtech what’s in it for the customerInsurtech what’s in it for the customer
Insurtech what’s in it for the customer
Matteo Carbone
 
How an insurer can stay relevant in the age of data
How an insurer can stay relevant in the age of dataHow an insurer can stay relevant in the age of data
How an insurer can stay relevant in the age of data
Matteo Carbone
 
The Insurance IoT Opportunity
The Insurance IoT Opportunity The Insurance IoT Opportunity
The Insurance IoT Opportunity
Matteo Carbone
 
IoT Insurance Paradigm
IoT Insurance ParadigmIoT Insurance Paradigm
IoT Insurance Paradigm
Matteo Carbone
 
Connected Insurance Observatory
Connected Insurance  ObservatoryConnected Insurance  Observatory
Connected Insurance Observatory
Matteo Carbone
 
The Connected Insurance Observatory
The Connected Insurance ObservatoryThe Connected Insurance Observatory
The Connected Insurance Observatory
Matteo Carbone
 
Vitality drive white paper june 2021
Vitality drive white paper june 2021Vitality drive white paper june 2021
Vitality drive white paper june 2021
Matteo Carbone
 
All the insurance players will be insurtech
All the insurance players will be insurtechAll the insurance players will be insurtech
All the insurance players will be insurtech
Matteo Carbone
 
4 P's of Insurtech - Matteo Carbone
4 P's of Insurtech - Matteo Carbone4 P's of Insurtech - Matteo Carbone
4 P's of Insurtech - Matteo Carbone
TRIO Marketing•Branding•Advertising
 
Insurtech - Connected Insurance Observatory
Insurtech - Connected Insurance ObservatoryInsurtech - Connected Insurance Observatory
Insurtech - Connected Insurance Observatory
Matteo Carbone
 
Auto Insurers' Memento Mori
Auto Insurers' Memento MoriAuto Insurers' Memento Mori
Auto Insurers' Memento Mori
Matteo Carbone
 

What's hot (20)

From Risk Transfer to Risk Prevention
From Risk Transfer to Risk PreventionFrom Risk Transfer to Risk Prevention
From Risk Transfer to Risk Prevention
 
Connected and Sustainable Insurance
Connected and Sustainable InsuranceConnected and Sustainable Insurance
Connected and Sustainable Insurance
 
IoT & Insurance
IoT & InsuranceIoT & Insurance
IoT & Insurance
 
The future of Auto insurance
The future of Auto insuranceThe future of Auto insurance
The future of Auto insurance
 
IoT insurance lessons learned
IoT insurance lessons learnedIoT insurance lessons learned
IoT insurance lessons learned
 
Insurance IoT is about Value Sharing
Insurance IoT is about Value SharingInsurance IoT is about Value Sharing
Insurance IoT is about Value Sharing
 
IoT Insurance Observatory
IoT Insurance Observatory IoT Insurance Observatory
IoT Insurance Observatory
 
The New Connected Claim Paradigm
The New Connected Claim ParadigmThe New Connected Claim Paradigm
The New Connected Claim Paradigm
 
InsurTech in Asia - Swiss Re perspective
InsurTech in Asia - Swiss Re perspectiveInsurTech in Asia - Swiss Re perspective
InsurTech in Asia - Swiss Re perspective
 
Insurtech what’s in it for the customer
Insurtech what’s in it for the customerInsurtech what’s in it for the customer
Insurtech what’s in it for the customer
 
How an insurer can stay relevant in the age of data
How an insurer can stay relevant in the age of dataHow an insurer can stay relevant in the age of data
How an insurer can stay relevant in the age of data
 
The Insurance IoT Opportunity
The Insurance IoT Opportunity The Insurance IoT Opportunity
The Insurance IoT Opportunity
 
IoT Insurance Paradigm
IoT Insurance ParadigmIoT Insurance Paradigm
IoT Insurance Paradigm
 
Connected Insurance Observatory
Connected Insurance  ObservatoryConnected Insurance  Observatory
Connected Insurance Observatory
 
The Connected Insurance Observatory
The Connected Insurance ObservatoryThe Connected Insurance Observatory
The Connected Insurance Observatory
 
Vitality drive white paper june 2021
Vitality drive white paper june 2021Vitality drive white paper june 2021
Vitality drive white paper june 2021
 
All the insurance players will be insurtech
All the insurance players will be insurtechAll the insurance players will be insurtech
All the insurance players will be insurtech
 
4 P's of Insurtech - Matteo Carbone
4 P's of Insurtech - Matteo Carbone4 P's of Insurtech - Matteo Carbone
4 P's of Insurtech - Matteo Carbone
 
Insurtech - Connected Insurance Observatory
Insurtech - Connected Insurance ObservatoryInsurtech - Connected Insurance Observatory
Insurtech - Connected Insurance Observatory
 
Auto Insurers' Memento Mori
Auto Insurers' Memento MoriAuto Insurers' Memento Mori
Auto Insurers' Memento Mori
 

Similar to IoT Insurance Observatory 2021 edition

IoT Insurance Observatory
IoT Insurance ObservatoryIoT Insurance Observatory
IoT Insurance Observatory
MatteoCarbone6
 
IoT Insurance Observatory
IoT Insurance ObservatoryIoT Insurance Observatory
IoT Insurance Observatory
Matteo Carbone
 
IoT Insurance Observatory 2023.pdf
IoT Insurance Observatory 2023.pdfIoT Insurance Observatory 2023.pdf
IoT Insurance Observatory 2023.pdf
Matteo Carbone
 
IoT Insurance Observatory
IoT Insurance ObservatoryIoT Insurance Observatory
IoT Insurance Observatory
Matteo Carbone
 
IoT Insurance Observatory - Summary.pdf
IoT Insurance Observatory - Summary.pdfIoT Insurance Observatory - Summary.pdf
IoT Insurance Observatory - Summary.pdf
Matteo Carbone
 
The Singapore FinTech Consortium - Introduction to InsurTech
The Singapore FinTech Consortium - Introduction to InsurTechThe Singapore FinTech Consortium - Introduction to InsurTech
The Singapore FinTech Consortium - Introduction to InsurTech
FinTech Consortium
 
4th Digital Finance Forum, Ξενοφών Λιαπάκης
4th Digital Finance Forum, Ξενοφών Λιαπάκης4th Digital Finance Forum, Ξενοφών Λιαπάκης
4th Digital Finance Forum, Ξενοφών Λιαπάκης
Starttech Ventures
 
Digital Tech InsurTech Award Presentation
Digital Tech InsurTech Award PresentationDigital Tech InsurTech Award Presentation
Digital Tech InsurTech Award Presentation
The Digital Insurer
 
Manuel van lijf CX insurance summit 9 december 2020 incl speaker notes
Manuel van lijf CX insurance summit 9 december 2020 incl speaker notesManuel van lijf CX insurance summit 9 december 2020 incl speaker notes
Manuel van lijf CX insurance summit 9 december 2020 incl speaker notes
Manuel van Lijf
 
Insurance IoT Digital Report
Insurance IoT Digital ReportInsurance IoT Digital Report
Insurance IoT Digital Report
Zsófia Kulcsár
 
Global Insurtech Roadshow 2018 – REVIEW
Global Insurtech Roadshow 2018 – REVIEWGlobal Insurtech Roadshow 2018 – REVIEW
Global Insurtech Roadshow 2018 – REVIEW
The Digital Insurer
 
IoT - Insurance Industry Adoption
IoT - Insurance Industry Adoption IoT - Insurance Industry Adoption
IoT - Insurance Industry Adoption
Ashwani Kumar
 
Exec InsurTech cologne 2019 Review
Exec InsurTech cologne 2019 ReviewExec InsurTech cologne 2019 Review
Exec InsurTech cologne 2019 Review
The Digital Insurer
 
US Electronic Security Market Outlook 2020
US Electronic Security Market Outlook 2020US Electronic Security Market Outlook 2020
US Electronic Security Market Outlook 2020
Neil Dave
 
IAG_Business Empowerment by Innonation-Lean-Digital IT alignment
IAG_Business Empowerment by Innonation-Lean-Digital IT alignmentIAG_Business Empowerment by Innonation-Lean-Digital IT alignment
IAG_Business Empowerment by Innonation-Lean-Digital IT alignment
Xenophon Liapakis
 
IoT = Insurance of Tomorrow ?
IoT = Insurance of Tomorrow ?IoT = Insurance of Tomorrow ?
IoT = Insurance of Tomorrow ?
Initio
 
Coverdor pitch deck slideshare
Coverdor pitch deck   slideshareCoverdor pitch deck   slideshare
Coverdor pitch deck slideshare
Oluwaseun Ayegbusi
 
Marcel van der Heijden - SpeedInvest & Aircloak - EU GDPR & Data Privacy Comp...
Marcel van der Heijden - SpeedInvest & Aircloak - EU GDPR & Data Privacy Comp...Marcel van der Heijden - SpeedInvest & Aircloak - EU GDPR & Data Privacy Comp...
Marcel van der Heijden - SpeedInvest & Aircloak - EU GDPR & Data Privacy Comp...
Burton Lee
 
GROUP-6-66666-FINAL-HS.ppt
GROUP-6-66666-FINAL-HS.pptGROUP-6-66666-FINAL-HS.ppt
GROUP-6-66666-FINAL-HS.ppt
SujonHossain10
 
Tech scouting in Banking & Insurance Project.pptx
Tech scouting in Banking & Insurance Project.pptxTech scouting in Banking & Insurance Project.pptx
Tech scouting in Banking & Insurance Project.pptx
Giorgia Zunino
 

Similar to IoT Insurance Observatory 2021 edition (20)

IoT Insurance Observatory
IoT Insurance ObservatoryIoT Insurance Observatory
IoT Insurance Observatory
 
IoT Insurance Observatory
IoT Insurance ObservatoryIoT Insurance Observatory
IoT Insurance Observatory
 
IoT Insurance Observatory 2023.pdf
IoT Insurance Observatory 2023.pdfIoT Insurance Observatory 2023.pdf
IoT Insurance Observatory 2023.pdf
 
IoT Insurance Observatory
IoT Insurance ObservatoryIoT Insurance Observatory
IoT Insurance Observatory
 
IoT Insurance Observatory - Summary.pdf
IoT Insurance Observatory - Summary.pdfIoT Insurance Observatory - Summary.pdf
IoT Insurance Observatory - Summary.pdf
 
The Singapore FinTech Consortium - Introduction to InsurTech
The Singapore FinTech Consortium - Introduction to InsurTechThe Singapore FinTech Consortium - Introduction to InsurTech
The Singapore FinTech Consortium - Introduction to InsurTech
 
4th Digital Finance Forum, Ξενοφών Λιαπάκης
4th Digital Finance Forum, Ξενοφών Λιαπάκης4th Digital Finance Forum, Ξενοφών Λιαπάκης
4th Digital Finance Forum, Ξενοφών Λιαπάκης
 
Digital Tech InsurTech Award Presentation
Digital Tech InsurTech Award PresentationDigital Tech InsurTech Award Presentation
Digital Tech InsurTech Award Presentation
 
Manuel van lijf CX insurance summit 9 december 2020 incl speaker notes
Manuel van lijf CX insurance summit 9 december 2020 incl speaker notesManuel van lijf CX insurance summit 9 december 2020 incl speaker notes
Manuel van lijf CX insurance summit 9 december 2020 incl speaker notes
 
Insurance IoT Digital Report
Insurance IoT Digital ReportInsurance IoT Digital Report
Insurance IoT Digital Report
 
Global Insurtech Roadshow 2018 – REVIEW
Global Insurtech Roadshow 2018 – REVIEWGlobal Insurtech Roadshow 2018 – REVIEW
Global Insurtech Roadshow 2018 – REVIEW
 
IoT - Insurance Industry Adoption
IoT - Insurance Industry Adoption IoT - Insurance Industry Adoption
IoT - Insurance Industry Adoption
 
Exec InsurTech cologne 2019 Review
Exec InsurTech cologne 2019 ReviewExec InsurTech cologne 2019 Review
Exec InsurTech cologne 2019 Review
 
US Electronic Security Market Outlook 2020
US Electronic Security Market Outlook 2020US Electronic Security Market Outlook 2020
US Electronic Security Market Outlook 2020
 
IAG_Business Empowerment by Innonation-Lean-Digital IT alignment
IAG_Business Empowerment by Innonation-Lean-Digital IT alignmentIAG_Business Empowerment by Innonation-Lean-Digital IT alignment
IAG_Business Empowerment by Innonation-Lean-Digital IT alignment
 
IoT = Insurance of Tomorrow ?
IoT = Insurance of Tomorrow ?IoT = Insurance of Tomorrow ?
IoT = Insurance of Tomorrow ?
 
Coverdor pitch deck slideshare
Coverdor pitch deck   slideshareCoverdor pitch deck   slideshare
Coverdor pitch deck slideshare
 
Marcel van der Heijden - SpeedInvest & Aircloak - EU GDPR & Data Privacy Comp...
Marcel van der Heijden - SpeedInvest & Aircloak - EU GDPR & Data Privacy Comp...Marcel van der Heijden - SpeedInvest & Aircloak - EU GDPR & Data Privacy Comp...
Marcel van der Heijden - SpeedInvest & Aircloak - EU GDPR & Data Privacy Comp...
 
GROUP-6-66666-FINAL-HS.ppt
GROUP-6-66666-FINAL-HS.pptGROUP-6-66666-FINAL-HS.ppt
GROUP-6-66666-FINAL-HS.ppt
 
Tech scouting in Banking & Insurance Project.pptx
Tech scouting in Banking & Insurance Project.pptxTech scouting in Banking & Insurance Project.pptx
Tech scouting in Banking & Insurance Project.pptx
 

More from Matteo Carbone

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
Matteo Carbone
 
IoT Insurance Observatory: summary 2024
IoT Insurance Observatory:  summary 2024IoT Insurance Observatory:  summary 2024
IoT Insurance Observatory: summary 2024
Matteo Carbone
 
Nationwide Insurance - Using a Decade of Learnings to Create Next-Generation ...
Nationwide Insurance - Using a Decade of Learnings to Create Next-Generation ...Nationwide Insurance - Using a Decade of Learnings to Create Next-Generation ...
Nationwide Insurance - Using a Decade of Learnings to Create Next-Generation ...
Matteo Carbone
 
More Than an Observer - Carbone Still Igniting Industry’s IoT Passion
More Than an Observer - Carbone Still Igniting Industry’s IoT PassionMore Than an Observer - Carbone Still Igniting Industry’s IoT Passion
More Than an Observer - Carbone Still Igniting Industry’s IoT Passion
Matteo Carbone
 
The State Farm Vision - Ecosystem Capabilities for the Insurer of the Future.pdf
The State Farm Vision - Ecosystem Capabilities for the Insurer of the Future.pdfThe State Farm Vision - Ecosystem Capabilities for the Insurer of the Future.pdf
The State Farm Vision - Ecosystem Capabilities for the Insurer of the Future.pdf
Matteo Carbone
 
Telematics - The Secret to Lower Combined Ratios and a New Model for Auto Ins...
Telematics - The Secret to Lower Combined Ratios and a New Model for Auto Ins...Telematics - The Secret to Lower Combined Ratios and a New Model for Auto Ins...
Telematics - The Secret to Lower Combined Ratios and a New Model for Auto Ins...
Matteo Carbone
 
Do you think insurers are not innovative.pdf
Do you think insurers are not innovative.pdfDo you think insurers are not innovative.pdf
Do you think insurers are not innovative.pdf
Matteo Carbone
 
2022-10-sri-wefox-mobility-platforms one page
2022-10-sri-wefox-mobility-platforms one page2022-10-sri-wefox-mobility-platforms one page
2022-10-sri-wefox-mobility-platforms one page
Matteo Carbone
 
Telematics survey
Telematics surveyTelematics survey
Telematics survey
Matteo Carbone
 
Smarter Auto for the Hyperconnected World
Smarter Auto for the Hyperconnected World Smarter Auto for the Hyperconnected World
Smarter Auto for the Hyperconnected World
Matteo Carbone
 
From Risk Transfer to Risk Prevention - How the Internet of Things is Reshapi...
From Risk Transfer to Risk Prevention - How the Internet of Things is Reshapi...From Risk Transfer to Risk Prevention - How the Internet of Things is Reshapi...
From Risk Transfer to Risk Prevention - How the Internet of Things is Reshapi...
Matteo Carbone
 
A new insurance paradigm for the hyperconnected world
A new insurance paradigm for the hyperconnected worldA new insurance paradigm for the hyperconnected world
A new insurance paradigm for the hyperconnected world
Matteo Carbone
 
A.M. Best IoT March 2018
A.M. Best IoT March 2018A.M. Best IoT March 2018
A.M. Best IoT March 2018
Matteo Carbone
 

More from Matteo Carbone (13)

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
IoT Insurance Observatory: summary 2024
IoT Insurance Observatory:  summary 2024IoT Insurance Observatory:  summary 2024
IoT Insurance Observatory: summary 2024
 
Nationwide Insurance - Using a Decade of Learnings to Create Next-Generation ...
Nationwide Insurance - Using a Decade of Learnings to Create Next-Generation ...Nationwide Insurance - Using a Decade of Learnings to Create Next-Generation ...
Nationwide Insurance - Using a Decade of Learnings to Create Next-Generation ...
 
More Than an Observer - Carbone Still Igniting Industry’s IoT Passion
More Than an Observer - Carbone Still Igniting Industry’s IoT PassionMore Than an Observer - Carbone Still Igniting Industry’s IoT Passion
More Than an Observer - Carbone Still Igniting Industry’s IoT Passion
 
The State Farm Vision - Ecosystem Capabilities for the Insurer of the Future.pdf
The State Farm Vision - Ecosystem Capabilities for the Insurer of the Future.pdfThe State Farm Vision - Ecosystem Capabilities for the Insurer of the Future.pdf
The State Farm Vision - Ecosystem Capabilities for the Insurer of the Future.pdf
 
Telematics - The Secret to Lower Combined Ratios and a New Model for Auto Ins...
Telematics - The Secret to Lower Combined Ratios and a New Model for Auto Ins...Telematics - The Secret to Lower Combined Ratios and a New Model for Auto Ins...
Telematics - The Secret to Lower Combined Ratios and a New Model for Auto Ins...
 
Do you think insurers are not innovative.pdf
Do you think insurers are not innovative.pdfDo you think insurers are not innovative.pdf
Do you think insurers are not innovative.pdf
 
2022-10-sri-wefox-mobility-platforms one page
2022-10-sri-wefox-mobility-platforms one page2022-10-sri-wefox-mobility-platforms one page
2022-10-sri-wefox-mobility-platforms one page
 
Telematics survey
Telematics surveyTelematics survey
Telematics survey
 
Smarter Auto for the Hyperconnected World
Smarter Auto for the Hyperconnected World Smarter Auto for the Hyperconnected World
Smarter Auto for the Hyperconnected World
 
From Risk Transfer to Risk Prevention - How the Internet of Things is Reshapi...
From Risk Transfer to Risk Prevention - How the Internet of Things is Reshapi...From Risk Transfer to Risk Prevention - How the Internet of Things is Reshapi...
From Risk Transfer to Risk Prevention - How the Internet of Things is Reshapi...
 
A new insurance paradigm for the hyperconnected world
A new insurance paradigm for the hyperconnected worldA new insurance paradigm for the hyperconnected world
A new insurance paradigm for the hyperconnected world
 
A.M. Best IoT March 2018
A.M. Best IoT March 2018A.M. Best IoT March 2018
A.M. Best IoT March 2018
 

Recently uploaded

美洲杯投注-美洲杯投注买球官方官网-美洲杯投注比赛投注官网|【​网址​🎉ac10.net🎉​】
美洲杯投注-美洲杯投注买球官方官网-美洲杯投注比赛投注官网|【​网址​🎉ac10.net🎉​】美洲杯投注-美洲杯投注买球官方官网-美洲杯投注比赛投注官网|【​网址​🎉ac10.net🎉​】
美洲杯投注-美洲杯投注买球官方官网-美洲杯投注比赛投注官网|【​网址​🎉ac10.net🎉​】
ahmedendrise81
 
Tiểu luận: PURPOSE OF BUDGETING IN SME.docx
Tiểu luận: PURPOSE OF BUDGETING IN SME.docxTiểu luận: PURPOSE OF BUDGETING IN SME.docx
Tiểu luận: PURPOSE OF BUDGETING IN SME.docx
lamluanvan.net Viết thuê luận văn
 
快速办理(RWTH毕业证书)德国亚琛工业大学毕业证录取通知书一模一样
快速办理(RWTH毕业证书)德国亚琛工业大学毕业证录取通知书一模一样快速办理(RWTH毕业证书)德国亚琛工业大学毕业证录取通知书一模一样
快速办理(RWTH毕业证书)德国亚琛工业大学毕业证录取通知书一模一样
yeuwffu
 
Singapore 2024 Sustainability Slides.pdf
Singapore 2024 Sustainability Slides.pdfSingapore 2024 Sustainability Slides.pdf
Singapore 2024 Sustainability Slides.pdf
International Federation of Accountants
 
13 Jun 24 ILC Retirement Income Summit - slides.pptx
13 Jun 24 ILC Retirement Income Summit - slides.pptx13 Jun 24 ILC Retirement Income Summit - slides.pptx
13 Jun 24 ILC Retirement Income Summit - slides.pptx
ILC- UK
 
Singapore 2024 Event The Way Forward Slides
Singapore 2024 Event The Way Forward SlidesSingapore 2024 Event The Way Forward Slides
Singapore 2024 Event The Way Forward Slides
International Federation of Accountants
 
The-National-Commission-for-Culture-and-the-Arts.ppt
The-National-Commission-for-Culture-and-the-Arts.pptThe-National-Commission-for-Culture-and-the-Arts.ppt
The-National-Commission-for-Culture-and-the-Arts.ppt
rubensimborio1
 
Tdasx: Interpreting the 2024 Cryptocurrency Market Funding Trends and Technol...
Tdasx: Interpreting the 2024 Cryptocurrency Market Funding Trends and Technol...Tdasx: Interpreting the 2024 Cryptocurrency Market Funding Trends and Technol...
Tdasx: Interpreting the 2024 Cryptocurrency Market Funding Trends and Technol...
nimaruinazawa258
 
足球博彩-足球博彩在哪个软件买球-足球博彩买球软件下载|【​网址​🎉ac55.net🎉​】
足球博彩-足球博彩在哪个软件买球-足球博彩买球软件下载|【​网址​🎉ac55.net🎉​】足球博彩-足球博彩在哪个软件买球-足球博彩买球软件下载|【​网址​🎉ac55.net🎉​】
足球博彩-足球博彩在哪个软件买球-足球博彩买球软件下载|【​网址​🎉ac55.net🎉​】
tuppermarvin593
 
Pension Playpen - TAS300 v2 maths and governance resets pension strategies (3...
Pension Playpen - TAS300 v2 maths and governance resets pension strategies (3...Pension Playpen - TAS300 v2 maths and governance resets pension strategies (3...
Pension Playpen - TAS300 v2 maths and governance resets pension strategies (3...
Henry Tapper
 
Call Girls Chennai 8824825030 Independent Call Girl Service Chennai
Call Girls Chennai 8824825030 Independent Call Girl Service ChennaiCall Girls Chennai 8824825030 Independent Call Girl Service Chennai
Call Girls Chennai 8824825030 Independent Call Girl Service Chennai
namratasinha41
 
一比一原版(leeds学位证书)英国利兹大学毕业证如何办理
一比一原版(leeds学位证书)英国利兹大学毕业证如何办理一比一原版(leeds学位证书)英国利兹大学毕业证如何办理
一比一原版(leeds学位证书)英国利兹大学毕业证如何办理
eeqcxun
 
Call Girls in Mumbai (Maharashtra) call me [🔝9967824496🔝] Escort In Jaipur se...
Call Girls in Mumbai (Maharashtra) call me [🔝9967824496🔝] Escort In Jaipur se...Call Girls in Mumbai (Maharashtra) call me [🔝9967824496🔝] Escort In Jaipur se...
Call Girls in Mumbai (Maharashtra) call me [🔝9967824496🔝] Escort In Jaipur se...
rosankumar564363
 
Economic trends from a business point of view (May 2024)
Economic trends from a business point of view (May 2024)Economic trends from a business point of view (May 2024)
China's Investment Leader - Dr. Alyce SU
China's Investment Leader - Dr. Alyce SUChina's Investment Leader - Dr. Alyce SU
China's Investment Leader - Dr. Alyce SU
msthrill
 
Navigating Your Financial Future: Comprehensive Planning with Mike Baumann
Navigating Your Financial Future: Comprehensive Planning with Mike BaumannNavigating Your Financial Future: Comprehensive Planning with Mike Baumann
Navigating Your Financial Future: Comprehensive Planning with Mike Baumann
mikebaumannfinancial
 
Macroeconomic-digest-of-Ukraine-0624-Eng.pdf
Macroeconomic-digest-of-Ukraine-0624-Eng.pdfMacroeconomic-digest-of-Ukraine-0624-Eng.pdf
Macroeconomic-digest-of-Ukraine-0624-Eng.pdf
olaola5673
 
Monthly Market Risk Update: June 2024 [SlideShare]
Monthly Market Risk Update: June 2024 [SlideShare]Monthly Market Risk Update: June 2024 [SlideShare]
Monthly Market Risk Update: June 2024 [SlideShare]
Commonwealth
 
Independent Call Girls Visakhapatnam 8800000000 Low Rate HIgh Profile Visakha...
Independent Call Girls Visakhapatnam 8800000000 Low Rate HIgh Profile Visakha...Independent Call Girls Visakhapatnam 8800000000 Low Rate HIgh Profile Visakha...
Independent Call Girls Visakhapatnam 8800000000 Low Rate HIgh Profile Visakha...
khannsohil539
 
Budgeting as a Control Tool in Govt Accounting in Nigeria Prof Oyedokun.pptx
Budgeting as a Control Tool in Govt Accounting in Nigeria Prof Oyedokun.pptxBudgeting as a Control Tool in Govt Accounting in Nigeria Prof Oyedokun.pptx
Budgeting as a Control Tool in Govt Accounting in Nigeria Prof Oyedokun.pptx
Godwin Emmanuel Oyedokun MBA MSc PhD FCA FCTI FCNA CFE FFAR
 

Recently uploaded (20)

美洲杯投注-美洲杯投注买球官方官网-美洲杯投注比赛投注官网|【​网址​🎉ac10.net🎉​】
美洲杯投注-美洲杯投注买球官方官网-美洲杯投注比赛投注官网|【​网址​🎉ac10.net🎉​】美洲杯投注-美洲杯投注买球官方官网-美洲杯投注比赛投注官网|【​网址​🎉ac10.net🎉​】
美洲杯投注-美洲杯投注买球官方官网-美洲杯投注比赛投注官网|【​网址​🎉ac10.net🎉​】
 
Tiểu luận: PURPOSE OF BUDGETING IN SME.docx
Tiểu luận: PURPOSE OF BUDGETING IN SME.docxTiểu luận: PURPOSE OF BUDGETING IN SME.docx
Tiểu luận: PURPOSE OF BUDGETING IN SME.docx
 
快速办理(RWTH毕业证书)德国亚琛工业大学毕业证录取通知书一模一样
快速办理(RWTH毕业证书)德国亚琛工业大学毕业证录取通知书一模一样快速办理(RWTH毕业证书)德国亚琛工业大学毕业证录取通知书一模一样
快速办理(RWTH毕业证书)德国亚琛工业大学毕业证录取通知书一模一样
 
Singapore 2024 Sustainability Slides.pdf
Singapore 2024 Sustainability Slides.pdfSingapore 2024 Sustainability Slides.pdf
Singapore 2024 Sustainability Slides.pdf
 
13 Jun 24 ILC Retirement Income Summit - slides.pptx
13 Jun 24 ILC Retirement Income Summit - slides.pptx13 Jun 24 ILC Retirement Income Summit - slides.pptx
13 Jun 24 ILC Retirement Income Summit - slides.pptx
 
Singapore 2024 Event The Way Forward Slides
Singapore 2024 Event The Way Forward SlidesSingapore 2024 Event The Way Forward Slides
Singapore 2024 Event The Way Forward Slides
 
The-National-Commission-for-Culture-and-the-Arts.ppt
The-National-Commission-for-Culture-and-the-Arts.pptThe-National-Commission-for-Culture-and-the-Arts.ppt
The-National-Commission-for-Culture-and-the-Arts.ppt
 
Tdasx: Interpreting the 2024 Cryptocurrency Market Funding Trends and Technol...
Tdasx: Interpreting the 2024 Cryptocurrency Market Funding Trends and Technol...Tdasx: Interpreting the 2024 Cryptocurrency Market Funding Trends and Technol...
Tdasx: Interpreting the 2024 Cryptocurrency Market Funding Trends and Technol...
 
足球博彩-足球博彩在哪个软件买球-足球博彩买球软件下载|【​网址​🎉ac55.net🎉​】
足球博彩-足球博彩在哪个软件买球-足球博彩买球软件下载|【​网址​🎉ac55.net🎉​】足球博彩-足球博彩在哪个软件买球-足球博彩买球软件下载|【​网址​🎉ac55.net🎉​】
足球博彩-足球博彩在哪个软件买球-足球博彩买球软件下载|【​网址​🎉ac55.net🎉​】
 
Pension Playpen - TAS300 v2 maths and governance resets pension strategies (3...
Pension Playpen - TAS300 v2 maths and governance resets pension strategies (3...Pension Playpen - TAS300 v2 maths and governance resets pension strategies (3...
Pension Playpen - TAS300 v2 maths and governance resets pension strategies (3...
 
Call Girls Chennai 8824825030 Independent Call Girl Service Chennai
Call Girls Chennai 8824825030 Independent Call Girl Service ChennaiCall Girls Chennai 8824825030 Independent Call Girl Service Chennai
Call Girls Chennai 8824825030 Independent Call Girl Service Chennai
 
一比一原版(leeds学位证书)英国利兹大学毕业证如何办理
一比一原版(leeds学位证书)英国利兹大学毕业证如何办理一比一原版(leeds学位证书)英国利兹大学毕业证如何办理
一比一原版(leeds学位证书)英国利兹大学毕业证如何办理
 
Call Girls in Mumbai (Maharashtra) call me [🔝9967824496🔝] Escort In Jaipur se...
Call Girls in Mumbai (Maharashtra) call me [🔝9967824496🔝] Escort In Jaipur se...Call Girls in Mumbai (Maharashtra) call me [🔝9967824496🔝] Escort In Jaipur se...
Call Girls in Mumbai (Maharashtra) call me [🔝9967824496🔝] Escort In Jaipur se...
 
Economic trends from a business point of view (May 2024)
Economic trends from a business point of view (May 2024)Economic trends from a business point of view (May 2024)
Economic trends from a business point of view (May 2024)
 
China's Investment Leader - Dr. Alyce SU
China's Investment Leader - Dr. Alyce SUChina's Investment Leader - Dr. Alyce SU
China's Investment Leader - Dr. Alyce SU
 
Navigating Your Financial Future: Comprehensive Planning with Mike Baumann
Navigating Your Financial Future: Comprehensive Planning with Mike BaumannNavigating Your Financial Future: Comprehensive Planning with Mike Baumann
Navigating Your Financial Future: Comprehensive Planning with Mike Baumann
 
Macroeconomic-digest-of-Ukraine-0624-Eng.pdf
Macroeconomic-digest-of-Ukraine-0624-Eng.pdfMacroeconomic-digest-of-Ukraine-0624-Eng.pdf
Macroeconomic-digest-of-Ukraine-0624-Eng.pdf
 
Monthly Market Risk Update: June 2024 [SlideShare]
Monthly Market Risk Update: June 2024 [SlideShare]Monthly Market Risk Update: June 2024 [SlideShare]
Monthly Market Risk Update: June 2024 [SlideShare]
 
Independent Call Girls Visakhapatnam 8800000000 Low Rate HIgh Profile Visakha...
Independent Call Girls Visakhapatnam 8800000000 Low Rate HIgh Profile Visakha...Independent Call Girls Visakhapatnam 8800000000 Low Rate HIgh Profile Visakha...
Independent Call Girls Visakhapatnam 8800000000 Low Rate HIgh Profile Visakha...
 
Budgeting as a Control Tool in Govt Accounting in Nigeria Prof Oyedokun.pptx
Budgeting as a Control Tool in Govt Accounting in Nigeria Prof Oyedokun.pptxBudgeting as a Control Tool in Govt Accounting in Nigeria Prof Oyedokun.pptx
Budgeting as a Control Tool in Govt Accounting in Nigeria Prof Oyedokun.pptx
 

IoT Insurance Observatory 2021 edition

  • 2. 2 The Observatory mission is to promote a profitable IoT adoption Insurance IoT Observatory is a five-year-old think tank specialized on the insurance IoT with the participation of top executives from the most relevant Insurers, Reinsurers, and Tech players in the IoT insurance arena The Observatory is about connecting people and ideas in order to spread the innovation culture throughout the insurance market with three concrete outcomes: • A global multiclient research on the insurance IoT paradigm • One-to-one workshops delivered to each member • Plenary symposiums with all the members Some international insurance best practices have successfully integrated IoT in their insurance value chain and achieved positive ROIs. These insurer’s business transformation journeys show how strategy matters more than size The Observatory speaks the insurance business units’ language but has the innovation units’ soul
  • 3. 3 The former four Observatory editions in figures hours of one-to-one workshops plenary symposiums between North America and Europe insurance companies, including: 4 of the top 5 Reinsurers 11 of the top 15 European Insurance Groups 8 of the top 15 US P&C Insurance Groups international publications tech players and vendors 2000 21 6 41 76 Worked directly with players accounting for more than 80% of global IoT insurance volumes (number of insurance policies with telematics, smart home/buildings, and connected health/life)
  • 5. 5 The think tank membership provides access to the most globally relevant insurance IoT knowledge The knowledge is delivered through workshops dedicated one- to-one to each of the organizations, which are members of the Observatory and plenary symposiums both in North America and Europe Observer Interpreter The most pragmatic multiclient research specialized in the insurance IoT domain based on a constant observation of the usage of sensors in different insurance business lines around the globe We interpret best practices and pitfalls for the members leveraging experience built on advising hundreds of organizations in almost 20 different international countries on IoT insurance projects Storyteller
  • 6. 6 We cover all the insurance business lines Business lines Cross-business line topics Personal auto Homeowner Life & Health Commercial auto Property General liability and umbrella Workers’ compensation Employee benefits Extended warranty Personal lines Commercial lines Seniorliving Agriculture Retail Manufacturing Construction Logistic Behavioral change Selling services and improving customer experience IoT architecture Continuous Underwriting IoT-based innovation journey (IoT and leadership capabilities) Go to market Real time risk mitigation Ecosystems ROI management Digital twins & usage of new knowledge about clients and risk
  • 7. 7 We help Observatory members to address the insurance IoT opportunity What topics do we cover? What learnings are obtained by members? • Insurance IoT vision and strategy • Reasons for adopting IoT into the insurance business • Current insurance IoT state of adoption • Deep dive (international best practices, local opportunities, expected future development) on the following IoT use case: – Customer experience – Continuous underwriting – Prevention and mitigation – Behavioral change – Claims management – Selling services – New sales approaches – Cross and up-selling – New approaches to insure current risks – New risks – Positive externalities to the society • Deep dive on leadership capabilities (international success stories, pitfalls): – Vision and strategy – Usage of IoT as enabler for business performances – Engagement – Governance – Continuous innovation • Key aspects for execution: – Go to market and partnership – People, skills, and processes – IoT architecture – Data sources and sensors • Focus on critical issues and constraints: – Compliance and privacy – Operational risks (security and data confidentiality) • Understanding the business reasons for adopting the insurance IoT paradigm • Understanding the role of leadership capabilities in the IoT- based business transformation • Identifying the different insurance IoT use cases and their contribution for providing a strategic advantage to your business • Identifying approaches to execute a profitable IoT-based business transformation • Assessing customer readiness for different value propositions • Assessing your company’s readiness for the IoT journey • Understanding best practices for enhancing IoT capabilities and leadership capabilities in your insurance IoT program • Identify the challenges of insurance IoT programs (both in the design, execution, and continuous evolution) and methods for addressing them
  • 8. 8 20 Earned additional service fees Security/ Safety o Remote monitoring and emergency services to provide peace-of-mind Care o Remote monitoring and assistance focused on specific health and wellbeing needs directly connected to households: ‒ Chronic patients ‒ Post surgery patients ‒ Elders ‒ Kids ‒ Pets Solar panel Lighting Intrusion alarm Heating/ cooling Thermostat Flower control Computers & electronics Mould detector Camera Refrigerator and freezer Fire detection Camera Lock Electric meter Vacuum cleaner Washing machine Heat exchanger Auto value proposition enlarged with a suite of services telematics based Home security and safety and a platform of care services a la carte Alert in case speed limits are exceeded Client assistance and personalized case management in case of crash Highway/parking area tolling Alert if the car is hit when parked Weather alert based on geo-localization Road or medical assistance via dedicated button Automatic assistance to the client on the premises in case of severe accident Simplified claim notification, including automatic form fill-in based on telematics data Claim certification at client’s disposal Short- time theft cover Parking localiza- tion Bodyguard for emergency outside the car when parked Antitheft service if the box is removed/ uninstalled Stolen vehicle recovery Alert in case the vehicle is moved when the engine is off (e.g. tow- away) Alert if the car is hit when parked 1 3 2 4 5 6 7 8910 1112 13 14 15 16 While Driving In case of crash When parked 38 Manufacturing (Industrial IoT) - Map of the most relevant Industrial IoT use cases for insurers Potential to deliver services - + - + 3D printing Advanced Digital Product Engineering Asset/Plant Performance Optimization Human-Robot Collaboration Inventory Optimization Predictive Maintenance Quality Control Remote Services Supply chain track and trace Augmented Operations Energy Management and optimization Everything-as -a-Service Business Models Potential to create impact on the insurer technical profitability One-to-one workshops to deep-dive the more relevant aspects for your company 6 Telematics usage on commercial auto is at infancy Source: IoT Insurance Observatory, represented the level of maturity of the most advanced market for each business lines • First pilots focused on one single use case • Roll out by few pioneers (with some volumes) • More pilots and product lunches, by greatest part of players by using a "me-too" approach • Only few top players understand IoT full potential (UW, claims, VAS), define their own approach (e.g. big data) and push to sell more • Commercial offer differentiation • IoT potential fully understood and increased commercial push by all players • Differentiating solutions / providers over top players • Telematics approach is the standard for the insurance business • Relationship consolidation between top players and providers, cross-country diffusion of best practices Incubation phase Growth phase Maturity phase Exploration phase Learning phase “What is the ROI of the use case?" "Does the approach make sense?" “What is the best way to do it at my company?" “How to extract more value from the data?" Personal Auto Commercial Auto Commercial Buildings Homeowner IIoT and Workers’ Comp 43 Homeowners – The concept of connected home shows appeal to homeowners 27.0% 27.3% 12.1% 7.5% Canada 24.0% 5 Not interested at all FranceAustria 28.2% 15.0% 4 7.7% 3 28.8% 6.8% 12.9% 29.2% 30.5% 22.4% 33.1% 19.1% 32.7% 7.6% 9.2% 20.9% 29.4% 36.7%2 10.9% 14.4% 29.2% 1 Definitely I will purchase it 12.6% 28.9% Germany 19.6% 14.8%15.7% 22.4% Italy UK USA 9.5% 29.1% 18.6% 6.0% Source: SSI survey for the IoT Insurance Observatory 34 The governance of economics of the IoT insurance paradigm is complex and also requires a strong support from your financial department Cash back, rewards, .. Commission to distributors $ Iot costs (hardware amortization, installation, operative costs) $ Insurer costs Claims ($) Discount valve Premiums ($) Service fees ($) Service subsidization valve Insurer profitability Loss ratio valve Products, cash back, .. From partners Other shared value valve POLICYHOLDERs $ $ Benefits from the insurance IoT use cases Iot Mastery Pressure Gauge Partner contribution valve Sources: IoT InsuranceObservatory
  • 9. 9 Peer discussions at plenary symposiums May 5th ’20 (Digital) 9.00 - 9.30 “Residential Risk Management Leveraging IoT” - DeVito, Hartford Steam Boiler 9.30 - 10.00 “Nationwide’s Innovation Journey” - Steinfeldt, Nationwide 10.00 – 10.30 “Geospatial Intelligence - Generating Business Value with Artificial Intelligence and Geospatial Data” - Mason, Reply 10.30 - 11.15 “Experimenting with IoT in Commercial Lines” - Campany, The Hartford 11.15 - 11.45 IBM telematics experience in personal auto - Caleari, IBM 11.45 - 12.30 “Vitality Drive – utilising telematics to spur customer engagement, improve driving behaviour and enhance profitability” - Alli, Discovery Vitality 12.30 - 13.00 “A comprehensive view of the automotive & mobility landscape: ADAS, EVs, Claims and more” - Ricci, Swiss Re Sep 23rd ‘19, Vegas 10.30- 11.00 Smart Home Insurance – Observations from the Field” - Wechsler, Comcast 11.00- 11.30 “Increasing customer value from connected home” - Poll, Neos 11.30- 12.00 – “Commercial and MDUs Water Damage Mitigation... a proven IOT application" - Kritzler, Likktech 12.00- 13.00 “Auto Insurance Telematics-based Pricing - An interactive discussion about market trends” – Ross, DRC Group 14.00- 14.30 “Applied artificial intelligence for agri- insurance” – Ardossi, Data Reply 14.30- 15.00 “The Modern Use of Telematics - Claims and Behavior Change” – Bowne, Cambridge Mobile Telematics 15.00- 15.30 “Smart Mobility – Fleet Telematics Value Proposition – Lessons Learned”, Weisgerber, Munich Re 15.30- 16.00 “Rewards and Risk: Using Connected Health and Wearables in Life Insurance” – Bewley, EVŌ and Rivard, Munich Re Dec 5th ’19, Iselin Dec 17th ’19, Turin 10.00- 11.00 Think as an insurer, Innovate like a retailer – Materozzi, Intesa Sanpaolo Vita 10.15 - 11.00 Business Transformation through industrial IOT – Moser, Munich Re and Petrikat, Relayr 11.00- 11.25 Italian drivers’ perspective on distraction and connected insurance - Rashid, Cambridge Mobile Telematics 11.25- 11.50 Driving intelligence across the customer lifecycle - Kisvarday, TrueMotion 11.50- 12.40 Competing in a world of digital ecosystems: how can insurers react? - Avramakis, Swiss Re 12.40- 13.00 G-Evolution and IBM JMA – Scarnera and Romani, G- Evolution and Cervetto, IBM 14.00- 14.30 The impact of GDPR on organizations: adapting internal processes to the change in legal landscape - Novellini, Portolano Cavallo 14.30- 15.00 Biological Age Model and the technology at support of continuous underwriting – Ciabattini, Scor 15.00- 15.30 SPHERE: home insurance ecosystem - Mesiano, Perceptolab 15.30- 16.30 Interactive session on the usage of IoT data in Commercial Lines, Dabusti and Carbone 9.15- 10.00 How insurers can leverage data for customer-centric approaches – Sankar, ValueMomentum and Young, Buckle 10.00- 10.30 Keeping Customers at the Center of Connected Insurance - Jamiel & D’Amato, CMT 10.30- 11.00 Motor insurance solutions for complex markets - Genovese, Swiss Re 11.00- 11.30 The impact of Distracted Driving in telematics scoring models and best practices for behavior change - Phillips, Arity 11.30- 12.15 Auto Telematics Roundtable - Genovese, Swiss RE; Phillips, Arity; Kowal, The Hartford 13.00- 13.45 The Future of Work; IoT and the Proud, Protected, and Productive Industrial Athlete - Petterson - StrongArm Tech 13.45- 14.30 IoT & Life Insurance Roundtable - Goehrke, Munich Re; Heafitz, Prudential; Bowley, EVO; Benton, Novarica 14.30- 15.00 Helping Broker’s Embrace Value-Added Services - Anderson, The Anderson Network 15.00- 15.30 The Smart Home solutions by customer segment, Skuba - National Smart Home Dec 15th ‘20 (Digital) 9.10 - 9.40 Modernizing claims with Mobile Telematics – McMahon, Cambridge Mobile Telematics 9.40 - 10.10 Telematics in Insurance 2020: Current State and Evolution – Huberty, Novarica 10.10 - 10-40 Swiss Re ADAS Risk Score. A forward-looking view to make motor UW smarter – Grivel, Swiss Re 10.40 - 11.10 The only right time is the time left – Myszkowski, Talanx 11.10 - 11.40 Taking engagement to the next level. Using data to modify human behavior in insurance populations - Bewley, Evo 11.40 - 12.10 Cyber Risks & IoT insurance programs - Ben- Meir, SCADAfence and Horvitz, HCS Capital 12.10 - 13.00 IoT-based commercial insurance roundtable – Frey, Nationwide; Galbraith, AF Group; Matsui, kWh Analytics and Peterson, Farm Bureau Sep 29th ’20 (Digital) 9.00 - 9.30 Measuring Smart Home ROI in P&C insurance - Jurgens, Notion 9.30 - 10.00 Driving success in a telematics program - McMahon, Cambridge Mobile Telematics 10.00 – 10.30 Artificial Intelligence: a fast track for car insurance claims – Ardossi, Data Reply 10.30 - 11.00 Using Wearables for Risk Management in Workers’ Compensation – Travis and Galbraith, AF Group; Glynn and West, MakuSafe 11.00 - 11.30 An approach the elderly segment - Caleari and Farinella, IBM 11.30 - 12.00 Future of IoT in Life Insurance Ecosystems - De Sousa, Scor 12.00 - 12.30 COVID-19: Health ecosystems from information to integration – and value creation – Avramakis, Swiss Re 12.30 - 13.00 The telematics innovation journey – Sarkar, ValueMomentum; Dzezinski, Erie LAST SESSIONS
  • 10. 10 The connected and sustainable insurance December '16 Connected Insurance Observatory Unveiling the full potential of telematics May ‘17 Swiss Re Connected Insurance Report December ‘18 Insurance Nexus & IoT Insurance Observatory Smart Home Insurance April ‘19 American Family Insurance & IoT Insurance Observatory Attractive UBI Business Models for US Consumers July ‘20 Cambridge Mobile Telematics & IoT Insurance Observatory Some of the IoT Insurance papers with Observatory contribution From claims coverage to prediction and prevention services Publication Expected in Q1 ’21 The Geneva Association
  • 11. 11 Unique perspective of the various Insurance IoT use cases around the world. Really helpful the deep dive tailored on our needs Insurer Some quotes from the Observatory participants The initiative provided though- provoking contents. The deep dive sessions were clear and stimulated great engagement within the organization Insurer It is not about to discover the new killer application. The Observatory have continuously delivered top level contents and provided food for thoughts, valuable input for our innovation path Insurer When you read a press release or hear a speech at conference, you see only the shining side. It is great to have the rationalization that connects dots, and investigates also what has not worked well Insurer Insightful ideas and continuous opportunities to meet innovative providers to partner with Insurer Great platform for engage and discuss a wide range of topics and ideas that will impact all of us in the insurance industry soon Reinsurer Relevant opportunity to approach unique contents about connected insurance – both from actuarial angle and customer angle - and to discuss them with Insurance Executives, Associations and the Regulator IT provider The Observatory is creating value for us. We met insurers that have started to work with us. It is also useful to have a constant update on the markets around the world IoT Insurtech startup The Observatory has provided a guidance that has allowed us to successfully pilot IoT wearable devices to prevent workplace injuries without being led astray by industry hype and press releases Insurer
  • 12. 12 Contacts Matteo Carbone Founder and Director of the IoT Insurance Observatory Keynote speaker and writer on insurance innovation Global InsurTech Influencer (Top 2 InsurTech Influencer by InsurtechNews, Top InsurTech Influencer by Right Relevance, Top 10 InsurTech Influencer and top 4 insurtech influencers in the fintech community by Onalytica, Top 20 Influencer in Geoinsurance by Conirium, Top 25 Disruptors in the Insurance Industry by Vertafore) www.IoTinsObs.com Matteo.carbone@iotinsobs.com +39 (334) 622- 0378 +1 (929) 309-6026